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Added 7 mins ago
TW
Senior Financial Advisor
Thrive Wealth Management
Regina, SK
- Full-time
Senior Financial Advisor - Member Contact Centre
Added 7 mins ago
R
Banking Advisor
RBC
Hanover, ON
- Full-time
Added 21 mins ago
IW
District Vice-President
IG Wealth Management
Quebec, QC
- Full-time
Added 21 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…Development team. You will lead the planning and delivery of advisor acquisition activities, with a primary focus on IG’s Enterprise Acquisition Offers (EAOs). You will turn functional…
Added 21 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
…Development team. You will lead the planning and delivery of advisor acquisition activities, with a primary focus on IG’s Enterprise Acquisition Offers (EAOs). You will turn functional…
Added 21 mins ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
ON · Ontario, Canada
- Full-time
Identify employee technology friction across corporate and advisor communities and sponsor practical improvements that improve productivity, adoption, service experience and confidence in…
Added 22 mins ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Identify employee technology friction across corporate and advisor communities and sponsor practical improvements that improve productivity, adoption, service experience and confidence in…
Added 22 mins ago
N
Manager, Security GRC
nesto
Canada
- Full-time
Transform risk management into a strategic business advisor. Collaborate with business unit leaders to evolve our risk narratives, connect technical findings to business impact, and enable…
Added 22 mins ago
T
Mandarin/Cantonese/English Banking Advisor
TEKsystems
Mississauga, ON
- $24 to $25 CAD / hour
- Contract
As a Banking Advisor, you'll be the first point of contact for customers calling for support with their banking needs. You'll handle approximately 40-60 inbound calls daily while providing…
Added 22 mins ago
PC
SR&ED and Incentives, Senior Manager
PwC Canada
Toronto, ON
- Full-time
Be a market-facing leader, building and nurturing relationships with clients, prospects and referral networks to position the firm as a trusted advisor on SR&ED and incentives
Added 22 mins ago
T
Mandarin/Cantonese/English Banking Advisor
TEKsystems
Vancouver, BC
- $24 to $25 CAD / hour
- Contract
As a Banking Advisor, you'll be the first point of contact for customers calling for support with their banking needs. You'll handle approximately 40-60 inbound calls daily while providing…
Added 22 mins ago
WI
Insurance Advisor, Online Auto Services
Westland Insurance Group Ltd.
Surrey, BC
- Full-time
We’re searching for an Insurance Advisor, Online Auto Services. Are you searching for new possibilities?
Added 22 mins ago
CC
Senior Financial Advisor
Conexus Credit Union
Regina, SK
- Full-time
Senior Financial Advisor - Member Contact Centre
Added 22 mins ago
RP
Senior Accounting Analyst, SAP
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Act as a trusted advisor to Finance, Capital Accounting, and operational stakeholders on SAP master data design, governance, and lifecycle management
Added 22 mins ago
RP
Senior Manager
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Build and maintain strong client relationships while serving as a key business advisor
Added 22 mins ago
M
Manager, External Financial Advisory
MNP
AB · Calgary, AB
- Full-time
…success of the firm by supporting external clients. As a trusted advisor, you’ll ensure the efficient and effective operation of our…
Added 51 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
…Development team. You will lead the planning and delivery of advisor acquisition activities, with a primary focus on IG’s Enterprise Acquisition Offers (EAOs). You will turn functional…
Added 51 mins ago
MF
Advisor Associate - Hamilton
MD Financial Management | Gestion financière MD
Mississauga, ON
- Full-time
Added 1 hour ago
Customer Data Technician (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · Kitchener, ON · Ottawa, ON
…streamline data processes, and maintain the integrity of client and advisor information across the…
Added 1 hour ago
IS
Senior Financial Advisor (Chemainus Branch)
Island Savings
Chemainus, BC
- $56,800 to $72,800 USD / year
- Full-time
We are currently seeking a Senior Financial Advisor to join our team.
Added 1 hour ago
IS
Financial Advisor (Woodgrove Branch)
Island Savings
Nanaimo, BC
- $52,400 to $65,600 USD / year
- Full-time
We are currently seeking a Financial Advisor to join our team.
Added 1 hour ago
TS
Vendor Business Manager, HPI Personal Systems and Services | Gestionnaire des affaires partenaires, systèmes personnels et services HPI
TD SYNNEX Canada ULC
Mississauga, ON
- $61,000 to $78,000 CAD / year
- Full-time
Build and maintain strong relationships with vendor partners, serving as a trusted advisor and strategic business partner.
Added 1 hour ago
H
Tax Advisor
Héroux-Devtek
Longueuil, QC
- Full-time
Added 1 hour ago
SM
Sr. Software Solutions Specialist
Spin Master Ltd
Toronto, ON
- Full-time
…endpoints. The successful candidate will serve as a senior trusted advisor to business leaders, driving business workflow discussions, gathering and translating complex business…
Added 1 hour ago
B
Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON
- Full-time
…analytical strategies, drive innovation, and serve as a trusted advisor on emerging fraud trends, analytics best practices, and the application of data-driven insights to protect the bank…

Manulife

Salesforce Functional Analyst

Toronto, ON, Canada
Waterloo, ON, Canada

$73,725.00 CAD - $122,875.00 CAD · Full-time

Apply About employer

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Job details

Pay: $73,725.00 CAD - $122,875.00 CAD
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Join our Salesforce Platform Team and play a key role in maintaining the health, security, compliance, and scalability of one of Manulife’s strategic technology platforms. You will work across business initiatives and partner with architects, engineers, and delivery squads to establish platform standards, optimize performance, and support the successful delivery of new Salesforce applications. By strengthening a resilient platform foundation, you will help teams innovate efficiently while ensuring solutions remain sustainable, compliant, and aligned with enterprise objectives.

This opportunity offers broad exposure to enterprise-scale Salesforce architecture, platform governance, emerging technologies, and strategic initiatives that contribute to the organization’s digital transformation.

Position Responsibilities:

Maintain the health, stability, security, and compliance of the Salesforce platform to support enterprise-wide business capabilities.
Partner with application delivery squads to provide platform guidance, support adherence to architectural standards, and promote reusable design patterns.
Monitor platform performance, capacity, and operational risks, proactively identifying opportunities to improve scalability and reliability.
Support platform governance activities, including security reviews, release management, environment strategy, and technical debt remediation.
Analyze and resolve moderately complex platform issues in collaboration with architects, engineers, vendors, and support teams.
Contribute to platform roadmaps, standards, documentation, and leading practices that enable consistent and compliant solution delivery.
Support data governance, integration governance, and regulatory compliance initiatives affecting the Salesforce ecosystem.
Assess the platform impact of new applications, features, and integrations to support sustainable long-term growth.
Develop automation, scripts, and operational processes that improve platform efficiency and reduce manual effort.
Serve as a trusted technical advisor to delivery teams, helping accelerate business value while protecting platform integrity.

Required Qualifications:

3–5 years of experience in business systems analysis, software technical analysis, platform administration, application support, or a related role.
2–4 years of hands-on experience with Salesforce administration, configuration, platform support, or application delivery.
Experience supporting enterprise platforms with responsibilities related to governance, security, compliance, operational support, or solution delivery.
Strong understanding of Salesforce data models, security models, profiles, permission sets, flows, and platform configuration.
Experience analyzing technical issues, system integrations, data quality concerns, and platform performance challenges.
Strong written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
Experience supporting large-scale Salesforce environments involving multiple business units, integrations, and delivery teams.

Preferred Qualifications:

Post-secondary education in Computer Science, Information Technology, Engineering, Business Technology, or a related discipline, or equivalent practical experience.
Salesforce Administrator certification.
Knowledge of Salesforce platform governance, security leading practices, environment management, and release management processes.
Experience with DevOps practices, CI/CD tools, source control, and Agile delivery methodologies.
Exposure to Salesforce integrations, APIs, MuleSoft, event-driven architecture, or middleware platforms.
Experience supporting regulatory, audit, risk management, or compliance initiatives within a financial services environment.
Knowledge of platform scalability, technical debt management, data retention, archival, or operational resilience practices.
Experience working within a Salesforce Center of Excellence (CoE) or platform governance model.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

Maintain the health, security, and compliance of the Salesforce platform while partnering with delivery squads to establish architectural standards. Proactively monitor platform performance and support governance activities to ensure sustainable growth and operational resilience.

Requirements

Requires 3–5 years of experience in business systems analysis or platform administration with 2–4 years of hands-on Salesforce experience. Candidates should possess strong knowledge of Salesforce data models, security configurations, and experience supporting enterprise-scale environments.

Skills

Salesforce administration
Business systems analysis
Platform governance
Security compliance
Application support
Data modeling
System integration
Performance monitoring
Release management
Technical debt remediation
Agile delivery
DevOps
CI/CD
API management
MuleSoft
Automation

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Functional Analyst
Platform Governance
Security
Compliance
Data Modeling
Flows
Permission Sets
System Integration
DevOps
CI/CD
Agile
MuleSoft
API
Event-driven architecture
Technical Debt
Release Management
Environment Strategy
Automation
Financial Services
Center of Excellence
Scalability
Operational Resilience
Data Governance
Middleware

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