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Added 21 mins ago
CM
Service Leader
Chipotle Mexican Grill
Milton, ON
- Full-time
…with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit…
Added 1 hour ago
EI
IT Operations & Procurement Coordinator - 6 Months Fixed Term
Ecolab Inc.
Calgary, AB
- Full-time
Post-secondary education in an information technology or technology program, or in a business or supply chain program with significant information technology exposure.
Added 1 hour ago
L
5789 - Assistant Store Manager FT
Lids
Quebec, QC
- $19 to $21 USD / hour
- Full-time
Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
Added 1 hour ago
R6 Process Equipment Technician 1 - 12 month-term
BWXT
Ottawa, ON
Computer skills will be an asset.Grade 12 technical secondary school.
Added 2 hours ago
DL
Project Manager
DiBRACON Ltd.
Toronto, ON
- Full-time
Post-secondary education in Construction Management, Civil Engineering, Architectural Technology, or a related field is preferred.
Added 2 hours ago
RS
Associé d’inventaire/Inventory Associate
Retail Services WIS Corporation
Montréal-Est, QC
- Part-time
Added 3 hours ago
TT
Database Developer
Torus Talent
Langley (District), BC · Langley, BC
- $80,000 to $100,000 CAD / year
- Full-time
Hold post-secondary education in computer science, software engineering, information technology, or a related field; equivalent practical experience may be considered.
Added 3 hours ago
T
Information Management Specialist
Tookli
Toronto, ON
- Full-time
Relevant post-secondary education in Information Management, Library and Information Science, Information Technology, or a related field.
Added 4 hours ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Prepare specifications and associated information for tender documents and requests for proposals for all approved capital and operating projects
Added 4 hours ago
AU
Manager, Finance Data Governance, Reporting and Systems
Athabasca University
Athabasca, AB
- $99,567.77 to $142,326.49 USD / year
- Full-time
Guided by Like No Other, Athabasca University’s (AU) strategic plan, AU’s approach to accessible yet transformative education and research is truly distinctive. Our academic mission is to…
Added 4 hours ago
SN
Power Line Technician
Synergy North
Thunder Bay, ON
- Full-time
Ideally a post secondary education in an Electrical Technician or Electrical Technologist program
Added 4 hours ago
K
Summer Students - Corporate
Keyera
Calgary, AB
- Full-time
…program, students must have completed at least one year of post-secondary education and be enrolled for fall studies. Keyera summer students must be available for the duration of the work…
Added 4 hours ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…solutions for our clients, advisors, and employees using the latest technology and…
Added 4 hours ago
UT
Lands and Facilities Operations Technician
Upper Thames River Conservation Authority
London, ON
- Full-time
College diploma or equivalent from a recognized post-secondary institution in construction technology or management, parks, recreation, or another related field is required.
Added 5 hours ago
PT
School Administrative Secretary (#070-AN)
Pembina Trails School Division
Winnipeg, MB
- Full-time
Relevant post-secondary education or equivalent
Added 5 hours ago
PT
School Assistant Administrative Secretary - French Preferred (#071-DI)
Pembina Trails School Division
Winnipeg, MB
- Full-time
Relevant post-secondary education or equivalent
Added 5 hours ago
SI
Manager, Underwriting Member & Co-operative Business
Sovereign Insurance
Toronto, ON
- Full-time
College diploma or post-secondary education in Business Administration or a related field.
Added 5 hours ago
EI
Paralegal
Ecolab Inc.
Calgary, AB
- Full-time
Join CoolIT, an Ecolab Company, a global leader in Direct Liquid Cooling technology for data centers, supercomputers, and high-performance computing environments.
Added 5 hours ago
A
Sales Lead, Canada Public Sector
Anthropic
ON · Ontario, Canada
- Full-time
…governments, crown corporations, and the broader public sector as secondary coverage, owning the full sales cycle from initial outreach through…
Added 5 hours ago
Assistant Manager, Asset Servicing - Corporate Actions (12-Month Contract GWO)
Scotiabank
Toronto, ON
Post-secondary degree or diploma in business, finance, accounting, or a related discipline, or an equivalent combination of education and relevant experience.
Added 5 hours ago
Customer Data Technician (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · Kitchener, ON · Ottawa, ON
Currently enrolled in a post‑secondary program and in your second year or higher in a related discipline such as Business, Data Analytics, Information Systems, Technology, or another field…
Added 5 hours ago
ML
Business Development Manager
MTE Logistix
Calgary, AB
- Full-time
Completion of a post-secondary program in a relevant field, such as Business Administration, Communications, Economics, Marketing, or Logistics. Additional education or certification in…
Added 5 hours ago
KB
Executive Assistant
Kent Building Supplies
Saint John, NB
- Full-time
Post-secondary education in Business Administration, Communications, or a related discipline is preferred. A bachelor's degree would be considered an asset.
Added 6 hours ago
BC
Database Administrator (Senior Systems Analyst)
British Columbia Institute of Technology
Burnaby, BC
- $84,685 to $112,200 CAD / year
- Temporary
BCIT’s Information Technology Services department is seeking a temporary, full-time (1.0 FTE) Database Administrator (Senior Systems Analyst). As a member of our Solution Delivery team, the…
Added 6 hours ago
CN
Manager, Waste Technical Services
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
Completion of a post-secondary diploma, degree, certificate, apprenticeship, or equivalent combination of education, training, and relevant experience in a technical, scientific,…

Manulife

Salesforce Functional Analyst

Toronto, ON, Canada
Waterloo, ON, Canada

$73,725.00 CAD - $122,875.00 CAD · Full-time

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Job details

Pay: $73,725.00 CAD - $122,875.00 CAD
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Join our Salesforce Platform Team and play a key role in maintaining the health, security, compliance, and scalability of one of Manulife’s strategic technology platforms. You will work across business initiatives and partner with architects, engineers, and delivery squads to establish platform standards, optimize performance, and support the successful delivery of new Salesforce applications. By strengthening a resilient platform foundation, you will help teams innovate efficiently while ensuring solutions remain sustainable, compliant, and aligned with enterprise objectives.

This opportunity offers broad exposure to enterprise-scale Salesforce architecture, platform governance, emerging technologies, and strategic initiatives that contribute to the organization’s digital transformation.

Position Responsibilities:

Maintain the health, stability, security, and compliance of the Salesforce platform to support enterprise-wide business capabilities.
Partner with application delivery squads to provide platform guidance, support adherence to architectural standards, and promote reusable design patterns.
Monitor platform performance, capacity, and operational risks, proactively identifying opportunities to improve scalability and reliability.
Support platform governance activities, including security reviews, release management, environment strategy, and technical debt remediation.
Analyze and resolve moderately complex platform issues in collaboration with architects, engineers, vendors, and support teams.
Contribute to platform roadmaps, standards, documentation, and leading practices that enable consistent and compliant solution delivery.
Support data governance, integration governance, and regulatory compliance initiatives affecting the Salesforce ecosystem.
Assess the platform impact of new applications, features, and integrations to support sustainable long-term growth.
Develop automation, scripts, and operational processes that improve platform efficiency and reduce manual effort.
Serve as a trusted technical advisor to delivery teams, helping accelerate business value while protecting platform integrity.

Required Qualifications:

3–5 years of experience in business systems analysis, software technical analysis, platform administration, application support, or a related role.
2–4 years of hands-on experience with Salesforce administration, configuration, platform support, or application delivery.
Experience supporting enterprise platforms with responsibilities related to governance, security, compliance, operational support, or solution delivery.
Strong understanding of Salesforce data models, security models, profiles, permission sets, flows, and platform configuration.
Experience analyzing technical issues, system integrations, data quality concerns, and platform performance challenges.
Strong written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
Experience supporting large-scale Salesforce environments involving multiple business units, integrations, and delivery teams.

Preferred Qualifications:

Post-secondary education in Computer Science, Information Technology, Engineering, Business Technology, or a related discipline, or equivalent practical experience.
Salesforce Administrator certification.
Knowledge of Salesforce platform governance, security leading practices, environment management, and release management processes.
Experience with DevOps practices, CI/CD tools, source control, and Agile delivery methodologies.
Exposure to Salesforce integrations, APIs, MuleSoft, event-driven architecture, or middleware platforms.
Experience supporting regulatory, audit, risk management, or compliance initiatives within a financial services environment.
Knowledge of platform scalability, technical debt management, data retention, archival, or operational resilience practices.
Experience working within a Salesforce Center of Excellence (CoE) or platform governance model.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

Maintain the health, security, and compliance of the Salesforce platform while partnering with delivery squads to establish architectural standards. Proactively monitor platform performance and support governance activities to ensure sustainable growth and operational resilience.

Requirements

Requires 3–5 years of experience in business systems analysis or platform administration with 2–4 years of hands-on Salesforce experience. Candidates should possess strong knowledge of Salesforce data models, security configurations, and experience supporting enterprise-scale environments.

Skills

Salesforce administration
Business systems analysis
Platform governance
Security compliance
Application support
Data modeling
System integration
Performance monitoring
Release management
Technical debt remediation
Agile delivery
DevOps
CI/CD
API management
MuleSoft
Automation

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Functional Analyst
Platform Governance
Security
Compliance
Data Modeling
Flows
Permission Sets
System Integration
DevOps
CI/CD
Agile
MuleSoft
API
Event-driven architecture
Technical Debt
Release Management
Environment Strategy
Automation
Financial Services
Center of Excellence
Scalability
Operational Resilience
Data Governance
Middleware

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