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Added 10 mins ago
SH
Home Care Attendant
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
…is responsible for the provision of personal care and home support services to an individual or group of home care clients as assigned. As identified by an established plan of care, the HCA…
Added 10 mins ago
SH
Health Care Aide - Certified
Southern Health-Santé Sud
Manitou, MB
- Full-time
…Nurse as team leaders, the Health Care Aide (HCA) provides support and assistance to residents/patients in Activities of Daily Living (ADLs) as identified in the care plan. The HCA works to…
Added 10 mins ago
FR
Security Floater
FirstService Residential Canada
Richmond Hill, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 10 mins ago
GC
Financial Services Representative I, II, Senior
Global Credit Union
East Branch, NB
- Full-time
Tenure: Financial Services Representative II (Category 14) requires six months tenure in the Financial Services Representative I (Category 15) position, and completion of curriculum with…
Added 10 mins ago
SH
Home Care Attendant
Southern Health-Santé Sud
Winkler, MB
- Full-time
…is responsible for the provision of personal care and home support services to an individual or group of home care clients as assigned. As identified by an established plan of care, the HCA…
Added 10 mins ago
FR
Security Floater
FirstService Residential Canada
Oshawa, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 10 mins ago
SH
Cook - Cuisinier(ère)
Southern Health-Santé Sud
St. Claude, MB
- Full-time
Under the direction of the Manager - Nutrition & Food Services, Site Coordinator or Supervisor - Nutrition & Food Services, Manager ‐ Support Services or Designate, the Cook 1 is…
Added 10 mins ago
SH
Home Care Attendant
Southern Health-Santé Sud
Winkler, MB
- Full-time
…is responsible for the provision of personal care and home support services to an individual or group of home care clients as assigned. As identified by an established plan of care, the HCA…
Added 10 mins ago
P&
Drafting Specialist, Product Definition
Pratt & Whitney
Mississauga, ON
- Full-time
…boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services,…
Added 10 mins ago
GO
Category Analyst (***Reposted***)
Government of Manitoba
Winnipeg, MB
- Full-time
…important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of…
Added 10 mins ago
GO
Manager Financial Operations and Analytics
Government of Manitoba
Winnipeg, MB
- Full-time
Responsible for providing financial management, analysis, and advisory services in support of emergency management and disaster recovery programs. Duties include coordinating budgeting,…
Added 10 mins ago
GO
Staff Justice of the Peace
Government of Manitoba
Winnipeg, MB
- Full-time
…important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of…
Added 10 mins ago
BB
Représentant(e) des services techniques à domicile (Temps plein)) / Field Technical Service Representative (Full Time)
Best Buy Canada
Montreal, QC
- Full-time
PandoLogic. Keywords: Technical Support Representative, Location: Montreal, QC - H2S 1Y8
Added 11 mins ago
C
Global HR Coordinator - Payments / Cross Border
Corpay
Toronto, ON
- Full-time
…will play a critical role in supporting the delivery of HR services across international markets. Reporting directly to the HR Director, People Operations, you will provide operational and…
Added 11 mins ago
M
Summer 2027 Intern - Mortgage Operations Analyst
Manulife
Toronto, ON
- Full-time
Learn the commercial mortgage lifecycle and support activities across Mortgage Operations and Accounting.
Added 11 mins ago
M
Director, Canadian Product Tax
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Canadian Product Tax team provides strategic tax advisory and compliance support across Manulife’s Canadian lines of business. Reporting to the AVP, Canadian Product Tax, the Director…
Added 11 mins ago
T
Full Time Sales Representative | Northgate Mall
TELUS
Regina, SK
- Full-time
We strive to ensure you have the support and resources you need to be successful at work and at home
Added 11 mins ago
M
Senior Cloud Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Develop and maintain APIs, web services, and integration solutions across enterprise platforms.
Added 11 mins ago
M
Actuary, Capital Management
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Support potential LICAT guideline and LICAT system changes
Added 11 mins ago
KT
Front Counter Sales Representative
Kal Tire
Edmonton, AB
- Temporary
As a Front Counter Sales Representative, you’ll be the first point of contact in the store, helping customers choose the right products and services while keeping things moving. This could…
Added 15 mins ago
Correctional Officer
Manitoba Justice
Beausejour, MB
…important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of…
Added 17 mins ago
Manager Financial Operations and Analytics
Department of Transportation and Infrastructure
Winnipeg, MB
Responsible for providing financial management, analysis, and advisory services in support of emergency management and disaster recovery programs. Duties include coordinating budgeting,…
Added 26 mins ago
N
Customer Experience Account Representative
Nutrien
Calgary, AB
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 26 mins ago
FB
Member Care Coordinator (Customer Service Representative)
Farm Business Consultants
London, ON
- Other
…help Members with their inquiries and guide them through our services with…
Added 41 mins ago
CL
Residence Services Representative
Campus Living Centres
Oakville, ON
- Contract
The Residence Services Representative is responsible for responding to student and guest inquiries, service requests, and carrying out daily operational duties. They must be able to listen…

Manulife

Salesforce Functional Analyst

Toronto, ON, Canada
Waterloo, ON, Canada

$73,725.00 CAD - $122,875.00 CAD · Full-time

Apply About employer

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Job details

Pay: $73,725.00 CAD - $122,875.00 CAD
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Join our Salesforce Platform Team and play a key role in maintaining the health, security, compliance, and scalability of one of Manulife’s strategic technology platforms. You will work across business initiatives and partner with architects, engineers, and delivery squads to establish platform standards, optimize performance, and support the successful delivery of new Salesforce applications. By strengthening a resilient platform foundation, you will help teams innovate efficiently while ensuring solutions remain sustainable, compliant, and aligned with enterprise objectives.

This opportunity offers broad exposure to enterprise-scale Salesforce architecture, platform governance, emerging technologies, and strategic initiatives that contribute to the organization’s digital transformation.

Position Responsibilities:

Maintain the health, stability, security, and compliance of the Salesforce platform to support enterprise-wide business capabilities.
Partner with application delivery squads to provide platform guidance, support adherence to architectural standards, and promote reusable design patterns.
Monitor platform performance, capacity, and operational risks, proactively identifying opportunities to improve scalability and reliability.
Support platform governance activities, including security reviews, release management, environment strategy, and technical debt remediation.
Analyze and resolve moderately complex platform issues in collaboration with architects, engineers, vendors, and support teams.
Contribute to platform roadmaps, standards, documentation, and leading practices that enable consistent and compliant solution delivery.
Support data governance, integration governance, and regulatory compliance initiatives affecting the Salesforce ecosystem.
Assess the platform impact of new applications, features, and integrations to support sustainable long-term growth.
Develop automation, scripts, and operational processes that improve platform efficiency and reduce manual effort.
Serve as a trusted technical advisor to delivery teams, helping accelerate business value while protecting platform integrity.

Required Qualifications:

3–5 years of experience in business systems analysis, software technical analysis, platform administration, application support, or a related role.
2–4 years of hands-on experience with Salesforce administration, configuration, platform support, or application delivery.
Experience supporting enterprise platforms with responsibilities related to governance, security, compliance, operational support, or solution delivery.
Strong understanding of Salesforce data models, security models, profiles, permission sets, flows, and platform configuration.
Experience analyzing technical issues, system integrations, data quality concerns, and platform performance challenges.
Strong written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
Experience supporting large-scale Salesforce environments involving multiple business units, integrations, and delivery teams.

Preferred Qualifications:

Post-secondary education in Computer Science, Information Technology, Engineering, Business Technology, or a related discipline, or equivalent practical experience.
Salesforce Administrator certification.
Knowledge of Salesforce platform governance, security leading practices, environment management, and release management processes.
Experience with DevOps practices, CI/CD tools, source control, and Agile delivery methodologies.
Exposure to Salesforce integrations, APIs, MuleSoft, event-driven architecture, or middleware platforms.
Experience supporting regulatory, audit, risk management, or compliance initiatives within a financial services environment.
Knowledge of platform scalability, technical debt management, data retention, archival, or operational resilience practices.
Experience working within a Salesforce Center of Excellence (CoE) or platform governance model.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

Maintain the health, security, and compliance of the Salesforce platform while partnering with delivery squads to establish architectural standards. Proactively monitor platform performance and support governance activities to ensure sustainable growth and operational resilience.

Requirements

Requires 3–5 years of experience in business systems analysis or platform administration with 2–4 years of hands-on Salesforce experience. Candidates should possess strong knowledge of Salesforce data models, security configurations, and experience supporting enterprise-scale environments.

Skills

Salesforce administration
Business systems analysis
Platform governance
Security compliance
Application support
Data modeling
System integration
Performance monitoring
Release management
Technical debt remediation
Agile delivery
DevOps
CI/CD
API management
MuleSoft
Automation

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Functional Analyst
Platform Governance
Security
Compliance
Data Modeling
Flows
Permission Sets
System Integration
DevOps
CI/CD
Agile
MuleSoft
API
Event-driven architecture
Technical Debt
Release Management
Environment Strategy
Automation
Financial Services
Center of Excellence
Scalability
Operational Resilience
Data Governance
Middleware

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