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Added 8 mins ago
U
Finance Specialist
UPS
Mississauga, ON
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 9 mins ago
GW
Director, Corporate Services
Gowling WLG
Calgary, AB
- $160,000 to $200,000 CAD / year
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…
Added 9 mins ago
PR
Registered Practical Nurse (RPN), Medicine - C3
Peterborough Regional Health Centre
Peterborough, ON
- Part-time
As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a…
Added 9 mins ago
PR
Registered Practical Nurse (RPN), Medicine - C3
Peterborough Regional Health Centre
Peterborough, ON
- Part-time
As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a…
Added 39 mins ago
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Head of Tax & Asset Compliance
Geotab
Toronto, ON
- Full-time
Financial Stewardship & Investment: Own the domain investment portfolio, leading annual planning for budget, headcount, and OKRs while balancing growth, quality, and capability bets .
Added 39 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 39 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 39 mins ago
G
Head of Tax & Asset Compliance
Geotab
Waterloo, ON
- Full-time
Financial Stewardship & Investment: Own the domain investment portfolio, leading annual planning for budget, headcount, and OKRs while balancing growth, quality, and capability bets .
Added 39 mins ago
E
Director of Care - Full time - York
Extendicare
Sudbury, ON · LTC - York (York St.)
- Full-time
Cultivate - lead the resident care team, providing day-to-day guidance and fostering a positive work environment that encourages collaboration, accountability, drives high performance and…
Added 39 mins ago
Manager Health Services
Winnipeg Regional Health Authority
Winnipeg, MB
…patients/residents/clients. This position is responsible to lead and ensure delivery of safe, effective and efficient health services. Inspires and leads health services staff across the…
Added 1 hour ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
Collaborates with other police services across Canada to identify ‘Best Practices’ and their application to the Saint John Police Force.
Added 1 hour ago
U
Finance Specialist
UPS
Mississauga, ON
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
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Senior Software Engineer
lululemon
BC · British Columbia, Canada
- Full-time
As a Senior Software Engineer, you will lead the design and implementation of complex software systems and features spanning multiple services and components, establishing technical…
Added 1 hour ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Strategic planning: Develop project objectives, timelines, and operational strategies, coordinate strategic planning and monitor progress toward project milestones.
Added 1 hour ago
C
Core Banking Architect | RFS360 Core Banking and Wealthview Banking
CGI
Halifax, NS
- Full-time
CGI is seeking an experienced Core Banking Architect to lead the technical architecture and evolution of RFS360 Core Banking and Wealthview Banking platforms. The role focuses on designing…
Added 1 hour ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Participate in the planning and coordination of in-person Network events, taking the lead in advocating for and ensuring the needs and perspectives of public partners and people with…
Added 1 hour ago
C
Salesforce Release Engineer
Cognizant
Toronto, ON
- $78,000 to $125,000 CAD / year
- Full-time
…including migration, business validation testing (BVT), Dynamic Application Security Testing (DAST), rollback planning, and post-deployment…
Added 1 hour ago
C
Service delivery Manager
CGI
Toronto, ON
- Full-time
Monitor service performance, identify recurring issues, and lead plans to improve reliability and efficiency.
Added 1 hour ago
C
Chef(fe) de service, service à la clientèle
CGI
Montreal, QC
- Full-time
The Manager has a strong understanding of payroll concepts, terminology, and key issues, enabling them to effectively lead teams, support the resolution of complex situations, and ensure…
Added 1 hour ago
B
Team Lead Canola CP - Calgary
BASF
Calgary, AB
- Full-time
As Team Lead, Canola Crop Protection, you will shape the long-term strategy and profitability of one of Canada's most important agricultural portfolios. Working closely with…
Added 1 hour ago
A
Ingénieur Industriel
Actalent
Laval, QC
- $45 to $60 CAD / hour
- Contract
Dimensionner les unités de production pour répondre aux exigences du planning de production principal (quantités de postes de travail, flux de production, exigences de disposition des…
Added 1 hour ago
K
Senior Product Manager (8 Month Contract)
Knix
Toronto, ON
- Contract
We're on the hunt for a Senior Product Manager who will be responsible for the strategic planning and implementation of a digital roadmap to support Knix. You will use data, company…
Added 1 hour ago
K
Director, Brand & Growth - Mntd
Knix
Toronto, ON
- From $135,000 CAD / year
- Full-time
…partnerships, storytelling, customer experience and commercial…
Added 1 hour ago
E
Project Manager - Control System Upgrades
Evertz
Burlington, ON
- Full-time
Evertz is hiring a Project Manager to lead software upgrade (regression) projects for large-scale broadcast and media systems, including SDVN / MAGNUM environments. You will drive each…
Added 1 hour ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
Lead, coordinate, manage and evaluate the operations of the organization’s accounting and audit functions;

Manulife

Senior Analyst, Operations Risk & Controls

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada

$70,500.00 CAD - $117,500.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $70,500.00 CAD - $117,500.00 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Posting language: English
Posted: Nov 2, 2026

Original job description

The Senior Analyst, Operations Risk & Controls provides subject matter expertise in operational risk, controls, and transformation governance across Canada Operations.

The role is responsible for assessing, challenging, and advising on risks arising from strategic initiatives across Canada Operations, technology implementations, large-scale process changes, and operational transformations. The Senior Analyst ensures risks and controls are integrated into project delivery while maintaining adherence to enterprise standards, including the Change Delivery Risk Management Standard.

Position Responsibilities:

Lead operational risk assessments for large-scale transformation initiatives, technology implementations, and process redesign efforts.
Assess inherent and residual risks throughout project lifecycles and provide challenge to project stakeholders.
Identify operational, regulatory, customer, financial, and reputational risks associated with proposed changes.
Review future-state processes to identify key risks, control gaps, and potential operational impacts before implementation.
Review project risk registers and ensure risks are appropriately documented, assessed, owned, and mitigated.
Perform control impact assessments related to new or changing processes, systems, and operating models.
Evaluate adequacy of proposed controls and recommend enhancements where gaps exist.
Review business requirements, process designs, testing strategies, implementation plans, and operating models from a risk perspective.
Participate in governance forums and provide risk opinions regarding implementation readiness.
Partner with project managers, business leads, and technology teams to embed risk management requirements into project delivery.
Ensure compliance with Change Delivery Risk Management Standard requirements and associated governance expectations.

Required Qualifications:

5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Experience conducting risk assessments and controls assessments in large change initiatives.
Strong knowledge of operational risk management frameworks, control frameworks, and governance practices.

Preferred Qualifications:

Experience reviewing business transformations, technology implementations, or process redesign initiatives.
Familiarity with project delivery methodologies and change management practices.
Experience with Archer GRC, including risk assessments, issue management, control inventories, corrective action plans, reportable events, and governance reporting, is considered a strong asset.
Strong stakeholder management and executive communication skills.
Ability to challenge constructively and influence decision-making.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario, Waterloo, 500 King Street North

Working Arrangement

Hybrid

Salary range is expected to be between

$70,500.00 CAD - $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Senior Analyst leads operational risk assessments for large-scale transformation initiatives and technology implementations. They partner with project managers and business leads to ensure risks and controls are integrated into project delivery while maintaining compliance with enterprise standards.

Requirements

Candidates must have 5+ years of experience in operational risk, audit, controls, or transformation governance. Strong knowledge of operational risk management frameworks and the ability to challenge stakeholders constructively are essential.

Skills

Operational risk management
Control frameworks
Governance practices
Risk assessment
Controls assessment
Transformation governance
Project risk management
Change management
Stakeholder management
Executive communication
Archer GRC
Process redesign
Technology implementation
Regulatory risk
Financial risk
Operational impact analysis

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Operational Risk
Controls
Governance
Transformation
Risk Assessment
Change Delivery
Archer GRC
Project Management
Process Redesign
Technology Implementation
Regulatory Compliance
Risk Registers
Control Impact Assessment
Stakeholder Management
Financial Services
Audit
Consulting
Risk Management Frameworks
Operating Models
Business Requirements
Testing Strategies
Implementation Planning
Operational Impact
Issue Management
Corrective Action Plans
Governance Reporting
Executive Communication
Hybrid Work
Manulife
John Hancock

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