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Added 5 mins ago
W
Project Manager
Wellington-Altus
Toronto, ON
- Full-time
Investment Executive 2026 Brokerage Report Card. ** Report on Business 2026 rankings.
Added 5 mins ago
OI
Systems Sr Designer
Orthosoft Inc.
Montreal, QC
- Other
Ability to communicate complex technical concepts and AI opportunities to technical, operational, and executive stakeholders.
Added 5 mins ago
AG
Executive Chef
ATCO Group
Humboldt No. 370, SK · Leroy, SK
- Full-time
ATCO is seeking an Executive Chef to join our team in Saskatchewan. The Executive Chef is responsible for the daily operations of the kitchen, provides professional leadership and direction…
Added 5 mins ago
FR
Operational Excellence Manager (Senior)
Foresight Recruitment Group
Toronto, ON
- $130,000 to $160,000 CAD / year
- Full-time
Shape improvements to technology platforms supporting maintenance, compliance and vendor management, from business requirements through to adoption.
Added 5 mins ago
LU
Director, Talent , Human Resources & Organizational Development
Laurentian University/Université Laurentienne
Sudbury, ON
- Temporary
…institutional strategies for benefits administration and regulatory compliance. Furthermore, the incumbent facilitates leadership training and resources to support management in conducting…
Added 5 mins ago
AT
Chief Anti-Money Laundering Officer (CAMLO) & Canadian MLRO
AML Talent
Canada
- $140,000 to $160,000 CAD / year
- Full-time
…Laundering (AML), Counter-Terrorist Financing (CTF), and Sanctions compliance framework. This role combines high-level regulatory strategy, policy construction, and executive-level…
Added 19 mins ago
OFFICE MANAGER
Southbridge Healthcare LP
Lucknow, ON
Reporting to the Executive Director, the Office Manager is responsible for the overall management of business and administrative operations within the home. This includes accurate financial…
Added 19 mins ago
T
Information Security Specialist - PCI DSS Compliance
TD
Toronto, ON
- Full-time
…the Payment Card Industry Data Security Standard, or PCI DSS, compliance program across the TD Insurance family. You will work with business, technology, cyber security, risk, audit,…
Added 20 mins ago
MD
Director of Internal Audit - State Program Administrator Manager Principal
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…financial and fraud reporting, internal controls, and policy compliance. Additionally, this role leads agencywide risk management and assessment, coordinates IT risk activities, advances…
Added 20 mins ago
MD
Chief Operations Officer - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Join a mission-driven executive team at the Minnesota Department of Health (MDH) where your expertise will contribute to protecting, maintaining, and improving the health of all Minnesotans!
Added 20 mins ago
MD
Fleet Supervisor - State Prog Admin Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Safety and Compliance: Oversee commercial driver’s licenses (CDLs), commercial motor vehicles (CMVs), accidents, insurance, and fleet training.
Added 20 mins ago
MD
State Program Administrator Director - Government Relations & Stakeholder Outreach Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…(SOPs) to support organizational efficiency and regulatory…
Added 20 mins ago
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Investment Analyst Sr/Investment Officer, Legal and Policy Services
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…agreements that address key risks and opportunities, monitoring compliance with SBI’s public markets policies and guidelines, and supporting the drafting, monitoring, and development of SBI…
Added 20 mins ago
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Clinical Lead (Contract)
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Toronto, ON
- Contract
Added 20 mins ago
MC
Vice President, Manufacturing
Motor Coach Industries
Winnipeg, MB
- Full-time
As the Vice President, Manufacturing, you will provide executive leadership for MCI manufacturing operations across the Winnipeg and Pembina facilities, with responsibility for Production,…
Added 20 mins ago
WR
Logistics Sales Executive (Sales Broker)
Wealthy Recruiting
Bolton, ON
- Full-time
We are actively seeking a motivated and experienced Logistics Sales Executive to join our team. This is a cradle-to-grave role that owns the entire lifecycle of the customer relationship -…
Added 20 mins ago
TP
Director, Terminal Experience and Groundside Services
Toronto Pearson International Airport
Mississauga, ON
- Full-time
Reporting to the Executive Director, Operations and Customer Services Delivery, the Director, Terminal Experience and Groundside Services is accountable for seamless, resilient and…
Added 20 mins ago
AS
Consultant, Business Controls
Apex Systems
Toronto, ON
- $72 to $77 USD / hour
- Contract
…automation. The consultant partners with business, risk, technology, compliance and governance teams as well as external consulting firms, and is expected to own work packages independently…
Added 20 mins ago
Y
Sales Development Representative - Outbound B2B
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
YuJa, Inc. is a leading provider of cloud-based digital compliance and accessibility solutions for regulated sectors worldwide. Serving clients in higher education, K-12, government, and…
Added 34 mins ago
PM
Director of Finance
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Edmonton, AB
- Full-time
…strategy through its next stage of growth. Reporting to the Chief Executive Officer, this role will be responsible for financial planning, forecasting, cash management, fundraising support,…
Added 35 mins ago
RP
Vice President, Business Operations
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Regina, SK
- Full-time
Reporting directly to the Chief Executive Officer (“CEO”), this role provides executive oversight of all business operations departments, including Sponsorship, Ticket Sales, Marketing &…
Added 49 mins ago
GS
Vice President, Edmonton Manufacturing Operations and Site Head
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
Ensure inspection readiness and sustain compliance with applicable cGMP, health, safety, environmental, employment, legal, fiscal, and statutory requirements.
Added 49 mins ago
JC
Senior Client Executive - Real Estate Banking - Managing Director
JPMorgan Chase & Co.
Toronto, ON
- Full-time
…products, and manage our existing relationships. The Senior Client Executive will be responsible for direct calling responsibilities with private sector and institutional clients primarily…
Added 49 mins ago
Technical Account Manager
Netskope
Canada
Reporting & Communication: Deliver regular status updates and executive-level summaries to highlight progress, risks, and outcomes.
Added 49 mins ago
Proposal Specialist
EBC Inc.
Mississauga, ON
Leads the end-to-end development and delivery of RFP, RFQ, and RFI submissions, ensuring compliance and alignment with client evaluation criteria.

Manulife

Senior Analyst, Operations Risk & Controls

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada

$70,500.00 CAD - $117,500.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $70,500.00 CAD - $117,500.00 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Posting language: English
Posted: Nov 2, 2026

Original job description

The Senior Analyst, Operations Risk & Controls provides subject matter expertise in operational risk, controls, and transformation governance across Canada Operations.

The role is responsible for assessing, challenging, and advising on risks arising from strategic initiatives across Canada Operations, technology implementations, large-scale process changes, and operational transformations. The Senior Analyst ensures risks and controls are integrated into project delivery while maintaining adherence to enterprise standards, including the Change Delivery Risk Management Standard.

Position Responsibilities:

Lead operational risk assessments for large-scale transformation initiatives, technology implementations, and process redesign efforts.
Assess inherent and residual risks throughout project lifecycles and provide challenge to project stakeholders.
Identify operational, regulatory, customer, financial, and reputational risks associated with proposed changes.
Review future-state processes to identify key risks, control gaps, and potential operational impacts before implementation.
Review project risk registers and ensure risks are appropriately documented, assessed, owned, and mitigated.
Perform control impact assessments related to new or changing processes, systems, and operating models.
Evaluate adequacy of proposed controls and recommend enhancements where gaps exist.
Review business requirements, process designs, testing strategies, implementation plans, and operating models from a risk perspective.
Participate in governance forums and provide risk opinions regarding implementation readiness.
Partner with project managers, business leads, and technology teams to embed risk management requirements into project delivery.
Ensure compliance with Change Delivery Risk Management Standard requirements and associated governance expectations.

Required Qualifications:

5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Experience conducting risk assessments and controls assessments in large change initiatives.
Strong knowledge of operational risk management frameworks, control frameworks, and governance practices.

Preferred Qualifications:

Experience reviewing business transformations, technology implementations, or process redesign initiatives.
Familiarity with project delivery methodologies and change management practices.
Experience with Archer GRC, including risk assessments, issue management, control inventories, corrective action plans, reportable events, and governance reporting, is considered a strong asset.
Strong stakeholder management and executive communication skills.
Ability to challenge constructively and influence decision-making.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario, Waterloo, 500 King Street North

Working Arrangement

Hybrid

Salary range is expected to be between

$70,500.00 CAD - $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Senior Analyst leads operational risk assessments for large-scale transformation initiatives and technology implementations. They partner with project managers and business leads to ensure risks and controls are integrated into project delivery while maintaining compliance with enterprise standards.

Requirements

Candidates must have 5+ years of experience in operational risk, audit, controls, or transformation governance. Strong knowledge of operational risk management frameworks and the ability to challenge stakeholders constructively are essential.

Skills

Operational risk management
Control frameworks
Governance practices
Risk assessment
Controls assessment
Transformation governance
Project risk management
Change management
Stakeholder management
Executive communication
Archer GRC
Process redesign
Technology implementation
Regulatory risk
Financial risk
Operational impact analysis

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Operational Risk
Controls
Governance
Transformation
Risk Assessment
Change Delivery
Archer GRC
Project Management
Process Redesign
Technology Implementation
Regulatory Compliance
Risk Registers
Control Impact Assessment
Stakeholder Management
Financial Services
Audit
Consulting
Risk Management Frameworks
Operating Models
Business Requirements
Testing Strategies
Implementation Planning
Operational Impact
Issue Management
Corrective Action Plans
Governance Reporting
Executive Communication
Hybrid Work
Manulife
John Hancock

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