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Added 39 mins ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, ON
- Full-time
Perform duties in a safe manner in compliance with Kinectrics policy, procedures and standards including the Kinectrics Code of Business Conduct.
Added 39 mins ago
AA
Analyste Qualité QMS et Processus / QMS and Process Quality Analyst
Airbus Aircraft
Montreal, QC
- Full-time
Do you have project management experience, have you worked in documentation management and would you like to progress and develop new skills? Then this job is for you!
Added 39 mins ago
A
Quality Assurance (QA) Analyst
Affinity
Burnaby, BC
- Contract
The Quality Assurance Analyst will work in collaboration with the Business Strategy and Improvement Team to support reliable business operations, regulatory compliance, resource…
Added 1 hour ago
I
Cyber Security Consultant
Infosys
Ottawa, ON
- Full-time
Security Documentation: Experience developing security plans, control assessments, risk registers, TRA reports, remediation plans, security procedures, and authorization documentation.
Added 1 hour ago
KC
Senior Analyst, Funding
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AB · Edmonton, AB
- Full-time
Prepare and review construction draw calculations, ensuring compliance with approved budgets and loan terms
Added 2 hours ago
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Senior Cybersecurity Analyst
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Contribute to audits, risk assessments, control documentation and policy updates
Added 2 hours ago
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Regional Cybersecurity Analyst
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
Reviewing Internal and External vulnerability assessment reports for the Ontario region. Follow-ups necessary to ensure security compliance as well as aiding local IT to address these…
Added 2 hours ago
M
Salesforce Functional Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Join our Salesforce Platform Team and play a key role in maintaining the health, security, compliance, and scalability of one of Manulife’s strategic technology platforms. You will work…
Added 2 hours ago
R
Global Trade Compliance Analyst
RTX
Midland, ON
- Full-time
We are seeking a highly skilled and experienced Global Trade Compliance Analyst to join our team at ELCAN. In this role, you will be responsible for ensuring compliance with global trade…
Added 3 hours ago
T
Business Intelligence and Reporting Analyst
TD
Toronto, ON · Montreal, QC
- Full-time
· Conduct root-cause and impact analysis of operational or risk-related issues by connecting information across datasets, systems and business processes.
Added 3 hours ago
Principal Consultant
Infosys
ON
Security Documentation: Experience developing security plans, control assessments, risk registers, TRA reports, remediation plans, security procedures, and authorization documentation.
Added 3 hours ago
AT
Chief Anti-Money Laundering Officer (CAMLO) & Canadian MLRO
AML Talent
Canada
- $140,000 to $160,000 CAD / year
- Full-time
Formulate and drive preventative control enhancements and workflow optimizations to continuously mature the Canadian compliance framework.
Added 4 hours ago
T
Senior Credit Risk Analyst (ATH 5766)
TD
Toronto, ON
- Full-time
Ensure business operations are in compliance with applicable internal and external requirements ( e.g. financial controls, segregation of duties, transaction approvals and physical control…
Added 4 hours ago
AS
Risk Controls Analyst
Apex Systems
Bedford, NS
- $25 to $30 USD / hour
- Contract
Job Summary: We are looking for a Risk Controls Analyst to overlay risk control with lineage flow and risk mapping documents/diagrams, focusing on how data moves and business-specific…
Added 4 hours ago
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Gestionnaire, finance commerciale (approvisionnement) / Commercial Finance Manager, Supply Chain
Turning Point Brands Canada
Laval, QC
- Full-time
Added 4 hours ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, NS
- Full-time
Perform duties in a safe manner in compliance with Kinectrics policy, procedures and standards including the Kinectrics Code of Business Conduct.
Added 5 hours ago
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Senior FCRM Testing Analyst (5721, 5722, 5723, 5724)
TD
Toronto, ON
- Full-time
Maintain a culture of risk management and control, supported through FCRM testing
Added 5 hours ago
M
Senior Analyst, Operations Risk & Controls
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON
- Full-time
The Senior Analyst, Operations Risk & Controls provides subject matter expertise in operational risk, controls, and transformation governance across Canada Operations.
Added 6 hours ago
T
Senior Group Risk Analyst, ILED (5026)
TD
Toronto, ON
- Full-time
Operational Risk Management (“ORM”) is accountable for the design and implementation of TDBG’s Operational Risk Framework that sets out the Bank’s governance, policies, processes and…
Added 7 hours ago
C&
Global Privacy Analyst
Crawford & Company
Canada
- Full-time
Experience working with stakeholders at different levels of an organization, including preparing executive-level reporting, analysis, and recommendations.
Added 8 hours ago
L
Business Analyst (Wholesale Lending)
LTM
Mississauga, ON
- Full-time
Appropriately assess risk when business decisions are made demonstrating particular consideration for the firms reputation and safeguarding its clients and assets by driving compliance with…
Added 8 hours ago
FI
Operational Risk Analyst
FP Inc.
Toronto, ON
- $50 to $62 CAD / hour
- Contract
4+ years of experience in risk management, operational risk, or compliance within a financial services or regulated environment, including risk assessment processes, and operation within a…
Added 8 hours ago
SI
Business Analyst -Wholesale lending
Smart IT Frame LLC
Mississauga, ON
- Full-time
Appropriately assess risk when business decisions are made demonstrating particular consideration for the firms reputation and safeguarding its clients and assets by driving compliance with…
Added 9 hours ago
A
Analyste Qualité QMS et Processus / QMS and Process Quality Analyst
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Do you have project management experience, have you worked in documentation management and would you like to progress and develop new skills? Then this job is for you!
Added 10 hours ago
SI
Business Analyst with Wholesale lending
Smart IT Frame LLC
Mississauga, ON
- Full-time
Appropriately assess risk when business decisions are made demonstrating particular consideration for the firms reputation and safeguarding its clients and assets by driving compliance with…

Manulife

Senior Analyst, Operations Risk & Controls

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada

$70,500.00 CAD - $117,500.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $70,500.00 CAD - $117,500.00 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Posting language: English
Posted: Nov 2, 2026

Original job description

The Senior Analyst, Operations Risk & Controls provides subject matter expertise in operational risk, controls, and transformation governance across Canada Operations.

The role is responsible for assessing, challenging, and advising on risks arising from strategic initiatives across Canada Operations, technology implementations, large-scale process changes, and operational transformations. The Senior Analyst ensures risks and controls are integrated into project delivery while maintaining adherence to enterprise standards, including the Change Delivery Risk Management Standard.

Position Responsibilities:

Lead operational risk assessments for large-scale transformation initiatives, technology implementations, and process redesign efforts.
Assess inherent and residual risks throughout project lifecycles and provide challenge to project stakeholders.
Identify operational, regulatory, customer, financial, and reputational risks associated with proposed changes.
Review future-state processes to identify key risks, control gaps, and potential operational impacts before implementation.
Review project risk registers and ensure risks are appropriately documented, assessed, owned, and mitigated.
Perform control impact assessments related to new or changing processes, systems, and operating models.
Evaluate adequacy of proposed controls and recommend enhancements where gaps exist.
Review business requirements, process designs, testing strategies, implementation plans, and operating models from a risk perspective.
Participate in governance forums and provide risk opinions regarding implementation readiness.
Partner with project managers, business leads, and technology teams to embed risk management requirements into project delivery.
Ensure compliance with Change Delivery Risk Management Standard requirements and associated governance expectations.

Required Qualifications:

5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Experience conducting risk assessments and controls assessments in large change initiatives.
Strong knowledge of operational risk management frameworks, control frameworks, and governance practices.

Preferred Qualifications:

Experience reviewing business transformations, technology implementations, or process redesign initiatives.
Familiarity with project delivery methodologies and change management practices.
Experience with Archer GRC, including risk assessments, issue management, control inventories, corrective action plans, reportable events, and governance reporting, is considered a strong asset.
Strong stakeholder management and executive communication skills.
Ability to challenge constructively and influence decision-making.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario, Waterloo, 500 King Street North

Working Arrangement

Hybrid

Salary range is expected to be between

$70,500.00 CAD - $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Senior Analyst leads operational risk assessments for large-scale transformation initiatives and technology implementations. They partner with project managers and business leads to ensure risks and controls are integrated into project delivery while maintaining compliance with enterprise standards.

Requirements

Candidates must have 5+ years of experience in operational risk, audit, controls, or transformation governance. Strong knowledge of operational risk management frameworks and the ability to challenge stakeholders constructively are essential.

Skills

Operational risk management
Control frameworks
Governance practices
Risk assessment
Controls assessment
Transformation governance
Project risk management
Change management
Stakeholder management
Executive communication
Archer GRC
Process redesign
Technology implementation
Regulatory risk
Financial risk
Operational impact analysis

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Operational Risk
Controls
Governance
Transformation
Risk Assessment
Change Delivery
Archer GRC
Project Management
Process Redesign
Technology Implementation
Regulatory Compliance
Risk Registers
Control Impact Assessment
Stakeholder Management
Financial Services
Audit
Consulting
Risk Management Frameworks
Operating Models
Business Requirements
Testing Strategies
Implementation Planning
Operational Impact
Issue Management
Corrective Action Plans
Governance Reporting
Executive Communication
Hybrid Work
Manulife
John Hancock

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