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Added 5 mins ago
RS
Inventory Associate
Retail Services WIS Corporation
Owen Sound, ON
- Part-time
…Stock, Customer Service, Cashiering, Sales, Driving, Warehouse Operations, and Gaming. If you have experience in these roles - or enjoy gaming and thrive in fast-paced, goal-oriented…
Added 5 mins ago
Manager in Training
Northland Properties
Revelstoke, BC
…hands-on experience, you'll gain a deep understanding of hotel operations, leadership, and strategic…
Added 5 mins ago
IG
Senior Cloudera Data Lake Platform Consultant
Insight Global
Toronto, ON
- $50 to $65 CAD / hour
- Contract
The consultant will act as a senior technical resource for day-to-day platform operations, incident management, troubleshooting, performance optimization, infrastructure maintenance,…
Added 5 mins ago
C
HR Generalist
CNH
Saskatoon, SK
- Full-time
…learning and development, employee engagement, and day-to-day HR operations. Your scope and ownership will grow with your experience, strengths, and interests, allowing you to contribute…
Added 5 mins ago
A
Human Resources Generalist
ASTEC
Thornbury, ON
- Full-time
Added 5 mins ago
IG
Data Center Project Manager
Insight Global
Woodbridge, ON
- $50 to $60 CAD / hour
- Contract
Previous experience in project coordination, project support, data center operations, infrastructure deployment, or a related technical environment.
Added 5 mins ago
P&
Material Handler
Parrish & Heimbecker, Limited
Hamilton, ON
- Full-time
…within the warehouse as well as providing support to daily operations within the…
Added 5 mins ago
VB
Manager, Revenue and AR
Vaco by Highspring
Toronto, ON · North York, ON
- $110,000 to $125,000 CAD / year
- Full-time
Added 5 mins ago
RU
Underwriting Assistant, Commercial Surety
RAISE Underwriting
Toronto, ON
- Full-time
As an Underwriting Assistant, you will play a key role in supporting our underwriting operations, bond administration processes, and client service activities. You will work closely with…
Added 6 mins ago
Human Resources Coordinator
Blue Moon Metals
Toronto, ON
Minimum 3 years’ experience in Human Resources as a coordinator with a large organization with international operations.
Added 6 mins ago
FO
Travelling Commercial Superintendent
First Onsite - CA
Surrey, BC
- $29 to $34 CAD / hour
- Contract
You'll work closely with the Commercial Operations Supervisor, Project Managers, Safety Advisors, Project Coordinators and other members of the project team. You'll need to communicate…
Added 20 mins ago
H
Functional Specialist , SAP - MM & SCS
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the…
Added 20 mins ago
IC
Trade Compliance Manager
IDEX Corporation
Ottawa, ON
- Full-time
With interesting opportunities in engineering, marketing, sales, supply chain, operations, HR, finance, and more across more than 40 diverse businesses around the globe, chances are, we…
Added 20 mins ago
GI
Senior Electrical Engineer, Water/Wastewater
Global Infrastructure
Toronto, ON
- Full-time
Support process engineering evaluations, equipment selection, and system optimization for water/wastewater treatment operations.
Added 20 mins ago
W
(CAN) Distribution Centre Team Associate - Asset Protection- Part-Time - Shift TBD
Walmart
Cornwall, ON
- Part-time
4. Covert operations/theft investigations, and Safety Program procedures, checks, inspections and audits.
Added 20 mins ago
F/
Director, Commercial Business Financing - Quebec (Bilingual)
FCC / FAC
NB · NS · Casselman, ON · Ottawa, ON · PE · Quebec, QC · Saint-Hyacinthe, QC · St-Hyacinthe, Quebec
- Full-time
As a District Director you’ll lead and coach an operations sales team, drive business planning and execution, and oversee lending, marketing, and portfolio management strategies aligned…
Added 20 mins ago
Business Recruiter
Brex
Vancouver, BC
…software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service…
Added 20 mins ago
GH
Guest Service Supervisor
Germain Hôtels
Ottawa, ON
- Full-time
…running of reception, reservations, night audit and concierge operations. Because he.she excels in the art of juggling delicate situations and stands out for his.her responsiveness to the…
Added 35 mins ago
RT
Vice President, Finance - St. Francis Xavier University
Royer Thompson
Antigonish, NS
- Full-time
…They will have demonstrated success leading change, improving operations, advising executives and boards, communicating complex matters clearly, and building trust across diverse…
Added 35 mins ago
TS
Owner Operator - Fuel
The Seaboard Transport Group
Dartmouth, NS
- Full-time
…career paths with an industry leader in transportation. Our operations span liquid bulk petroleum and chemical transportation, dry bulk products, food transport, general freight, and…
Added 35 mins ago
HM
Material Handler
Hyundai Mobis (Mobis Parts Canada)
Rocky View No 44, AB · Rocky View County, AB
- Contract
Added 35 mins ago
TS
Class 1 Truck Driver - Dry Bulk - Sign on Bonus
The Seaboard Transport Group
Dartmouth, NS
- Full-time
…career paths with an industry leader in transportation. Our operations span liquid bulk petroleum and chemical transportation, dry bulk products, food transport, general freight, and…
Added 35 mins ago
LC
Human Resources Business Partner
Lakeland College Canada
Vermilion, AB
- Full-time
…development, and change management. Working in partnership with HR operations and College leaders, this role helps deliver integrated, practical people solutions across the…
Added 35 mins ago
RT
Associate Vice President, Administration - St. Francis Xavier University
Royer Thompson
Antigonish, NS
- Full-time
StFX is seeking an Associate Vice President (AVP), Administration, who can connect people and operations, strengthen planning and advance the University’s academic mission and institutional…
Added 35 mins ago
QM
Senior Analyst, Technology & Operations (Hybrid)
Quantum Management Services Ltd.
Toronto, ON
- $35 to $38 CAD / hour
- Contract
Our client, a leading organization within the investment management industry, is seeking a Senior Analyst, Technology & Operations to support its technology-related financial and…

Manulife

Senior Analyst, Operations Risk & Controls

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada

$70,500.00 CAD - $117,500.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $70,500.00 CAD - $117,500.00 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Posting language: English
Posted: Nov 2, 2026

Original job description

The Senior Analyst, Operations Risk & Controls provides subject matter expertise in operational risk, controls, and transformation governance across Canada Operations.

The role is responsible for assessing, challenging, and advising on risks arising from strategic initiatives across Canada Operations, technology implementations, large-scale process changes, and operational transformations. The Senior Analyst ensures risks and controls are integrated into project delivery while maintaining adherence to enterprise standards, including the Change Delivery Risk Management Standard.

Position Responsibilities:

Lead operational risk assessments for large-scale transformation initiatives, technology implementations, and process redesign efforts.
Assess inherent and residual risks throughout project lifecycles and provide challenge to project stakeholders.
Identify operational, regulatory, customer, financial, and reputational risks associated with proposed changes.
Review future-state processes to identify key risks, control gaps, and potential operational impacts before implementation.
Review project risk registers and ensure risks are appropriately documented, assessed, owned, and mitigated.
Perform control impact assessments related to new or changing processes, systems, and operating models.
Evaluate adequacy of proposed controls and recommend enhancements where gaps exist.
Review business requirements, process designs, testing strategies, implementation plans, and operating models from a risk perspective.
Participate in governance forums and provide risk opinions regarding implementation readiness.
Partner with project managers, business leads, and technology teams to embed risk management requirements into project delivery.
Ensure compliance with Change Delivery Risk Management Standard requirements and associated governance expectations.

Required Qualifications:

5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Experience conducting risk assessments and controls assessments in large change initiatives.
Strong knowledge of operational risk management frameworks, control frameworks, and governance practices.

Preferred Qualifications:

Experience reviewing business transformations, technology implementations, or process redesign initiatives.
Familiarity with project delivery methodologies and change management practices.
Experience with Archer GRC, including risk assessments, issue management, control inventories, corrective action plans, reportable events, and governance reporting, is considered a strong asset.
Strong stakeholder management and executive communication skills.
Ability to challenge constructively and influence decision-making.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario, Waterloo, 500 King Street North

Working Arrangement

Hybrid

Salary range is expected to be between

$70,500.00 CAD - $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Senior Analyst leads operational risk assessments for large-scale transformation initiatives and technology implementations. They partner with project managers and business leads to ensure risks and controls are integrated into project delivery while maintaining compliance with enterprise standards.

Requirements

Candidates must have 5+ years of experience in operational risk, audit, controls, or transformation governance. Strong knowledge of operational risk management frameworks and the ability to challenge stakeholders constructively are essential.

Skills

Operational risk management
Control frameworks
Governance practices
Risk assessment
Controls assessment
Transformation governance
Project risk management
Change management
Stakeholder management
Executive communication
Archer GRC
Process redesign
Technology implementation
Regulatory risk
Financial risk
Operational impact analysis

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Operational Risk
Controls
Governance
Transformation
Risk Assessment
Change Delivery
Archer GRC
Project Management
Process Redesign
Technology Implementation
Regulatory Compliance
Risk Registers
Control Impact Assessment
Stakeholder Management
Financial Services
Audit
Consulting
Risk Management Frameworks
Operating Models
Business Requirements
Testing Strategies
Implementation Planning
Operational Impact
Issue Management
Corrective Action Plans
Governance Reporting
Executive Communication
Hybrid Work
Manulife
John Hancock

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