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Added 2 mins ago
ML
Business Development Manager
MTE Logistix
Calgary, AB
- Full-time
Reporting to the President, the BDM will lead a variety of business development activities, including account management, new customer prospecting, cold outreach to prospective customers…
Added 2 mins ago
KB
Executive Assistant
Kent Building Supplies
Saint John, NB
- Full-time
…calendar management, meeting coordination, communication support, project administration, and confidential information…
Added 2 mins ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Toronto, ON
- $136,600 to $225,925 USD / year
- Full-time
This is a strategic leadership role focused on staff development, team performance, and workforce planning. The Department Manager is responsible for supporting and advancing employee…
Added 2 mins ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Calgary, AB
- $136,600 to $225,925 USD / year
- Full-time
This is a strategic leadership role focused on staff development, team performance, and workforce planning. The Department Manager is responsible for supporting and advancing employee…
Added 2 mins ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Ottawa, ON
- $136,600 to $225,925 USD / year
- Full-time
This is a strategic leadership role focused on staff development, team performance, and workforce planning. The Department Manager is responsible for supporting and advancing employee…
Added 2 mins ago
IG
SAP Program Manager
Insight Global
Vancouver, BC
- $150,000 to $250,000 CAD / year
- Full-time
As the SAP Program Manager, you will lead a multi-phased, enterprise-wide SAP modernization program spanning supply chain, finance, merchandising, and product management functions. You will…
Added 2 mins ago
J
Department Manager, Water Facilities (Canada)
Jacobs
Burnaby, BC
- $136,600 to $225,925 USD / year
- Full-time
This is a strategic leadership role focused on staff development, team performance, and workforce planning. The Department Manager is responsible for supporting and advancing employee…
Added 2 mins ago
GO
Category Analyst (***Reposted***)
Government of Manitoba
Winnipeg, MB
- Full-time
Experience with basic project management tools and techniques to plan and project manage implementation of strategic source plans.
Added 2 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
…2009 and currently employs nearly 350 people. As part of its strategic plan, the Group aims to accelerate its national and international…
Added 2 mins ago
Manager, Ethics and Integrity Program
WSP
Montreal, QC
Coordinate essential program services and strategic initiatives, facilitating renewals for required professional services such as due diligence services and ensuring the effective and…
Added 2 mins ago
E
Associate Director, Project Execution
EPCOR
AB · Edmonton, Alberta
- Full-time
Reporting to the Senior Director, Engineering & Project Delivery, the Associate Director, Project Execution, provides strategic and operational leadership for the delivery of Electrical…
Added 32 mins ago
P
GTM Strategy & Revenue Operations Manager
PakFactory
Toronto, ON
- Full-time
Deploy practical AI tools for RFQ completeness, historical project lookup, and follow-up prioritization.
Added 32 mins ago
A
Strategy & Operations, Customer Success
Ashby
Canada
- Full-time
You will play a crucial role in our operations, including process improvements, planning, and reporting. This is both a strategic and tactical role in which you’ll design frameworks and…
Added 32 mins ago
P&
Gestionnaire de projets stratégiques de la chaîne d’approvisionnement / Project Manager Strategic Supply Chain Projects
Pratt & Whitney
Longueuil, QC
- Full-time
Gérer des project de grande envergure et de haute complexité technique/ logistique / commerciale et gérer la gouvernance interdisciplinaire associée.
Added 32 mins ago
T®
L2 Data Center Technician
TekWissen ®
Quebec, QC
- $23 to $25 CAD / hour
- Contract
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with…
Added 32 mins ago
HS
Senior Advisor, Psychological Health & Safety (PHS)
Health Shared Services
AB · Alberta, Canada
- Full-time
…problem-solving, critical thinking & navigating conflict. Skilled in project management & training development. Advanced communication, facilitation & relationship-building skills. Able to…
Added 32 mins ago
CN
Waste Forecast Lead
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…across multiple sites? If so, here at CNL, the Waste Forecast Lead plays a key role in ensuring waste forecast data is accurate, credible, and actionable, enabling informed planning,…
Added 32 mins ago
1E
Marketing Manager
1Click Energy Solutions
Toronto, ON
- $85,000 CAD / year
- Full-time
Join a collaborative, high-performing team where your ideas and leadership can make a measurable impact. If you’re a strategic marketer who enjoys solving problems, leading initiatives, and…
Added 32 mins ago
C3
Systems Engineer, Sr
Company 3
Toronto, ON
- $42 to $61.54 CAD / hour
- Full-time
Project Delivery & Strategic Initiatives: Lead infrastructure design, deployment, upgrades, and migrations from planning through delivery. Evaluate technology vendors, products, and service…
Added 32 mins ago
EA
Director, PE Business Partner - Mobile
Electronic Arts (EA)
Vancouver, BC
- Full-time
…leadership team. The Director, PE Business Partner serves as a strategic advisor to senior leaders, bringing commercial insight, organizational expertise, and sound judgment to complex…
Added 32 mins ago
N(
Senior Business Analyst, Strategy and Process Improvement
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Working with leaders, subject-matter experts, project and change practitioners, data and finance partners, and delivery teams, the Senior Business Analyst provides strategic analysis from…
Added 32 mins ago
N(
Strategic Procurement Specialist
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
NAIT is seeking a Strategic Procurement Specialist, to provide advanced procurement, commercial, contracting, and contract-management expertise for complex procurement initiatives, with a…
Added 32 mins ago
NA
Senior Business Analyst, Strategy and Process Improvement
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Working with leaders, subject-matter experts, project and change practitioners, data and finance partners, and delivery teams, the Senior Business Analyst provides strategic analysis from…
Added 32 mins ago
E
Senior Program Director
Edelman
Toronto, ON
- Full-time
You're a strategic, solutions-oriented leader who knows how to balance big-picture thinking with the details that make great work happen. You bring deep experience in integrated project…
Added 47 mins ago
M
Director, Learning & Development (L&D)
Movati
Toronto, ON
- Full-time
…employee development and continued growth. We are seeking a strategic, innovative and people-focused Director, L&D to lead our Learning & Development function and shape how our employees…

Manulife

Senior Analyst, Operations Risk & Controls

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada

$70,500.00 CAD - $117,500.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $70,500.00 CAD - $117,500.00 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Posting language: English
Posted: Nov 2, 2026

Original job description

The Senior Analyst, Operations Risk & Controls provides subject matter expertise in operational risk, controls, and transformation governance across Canada Operations.

The role is responsible for assessing, challenging, and advising on risks arising from strategic initiatives across Canada Operations, technology implementations, large-scale process changes, and operational transformations. The Senior Analyst ensures risks and controls are integrated into project delivery while maintaining adherence to enterprise standards, including the Change Delivery Risk Management Standard.

Position Responsibilities:

Lead operational risk assessments for large-scale transformation initiatives, technology implementations, and process redesign efforts.
Assess inherent and residual risks throughout project lifecycles and provide challenge to project stakeholders.
Identify operational, regulatory, customer, financial, and reputational risks associated with proposed changes.
Review future-state processes to identify key risks, control gaps, and potential operational impacts before implementation.
Review project risk registers and ensure risks are appropriately documented, assessed, owned, and mitigated.
Perform control impact assessments related to new or changing processes, systems, and operating models.
Evaluate adequacy of proposed controls and recommend enhancements where gaps exist.
Review business requirements, process designs, testing strategies, implementation plans, and operating models from a risk perspective.
Participate in governance forums and provide risk opinions regarding implementation readiness.
Partner with project managers, business leads, and technology teams to embed risk management requirements into project delivery.
Ensure compliance with Change Delivery Risk Management Standard requirements and associated governance expectations.

Required Qualifications:

5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Experience conducting risk assessments and controls assessments in large change initiatives.
Strong knowledge of operational risk management frameworks, control frameworks, and governance practices.

Preferred Qualifications:

Experience reviewing business transformations, technology implementations, or process redesign initiatives.
Familiarity with project delivery methodologies and change management practices.
Experience with Archer GRC, including risk assessments, issue management, control inventories, corrective action plans, reportable events, and governance reporting, is considered a strong asset.
Strong stakeholder management and executive communication skills.
Ability to challenge constructively and influence decision-making.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario, Waterloo, 500 King Street North

Working Arrangement

Hybrid

Salary range is expected to be between

$70,500.00 CAD - $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Senior Analyst leads operational risk assessments for large-scale transformation initiatives and technology implementations. They partner with project managers and business leads to ensure risks and controls are integrated into project delivery while maintaining compliance with enterprise standards.

Requirements

Candidates must have 5+ years of experience in operational risk, audit, controls, or transformation governance. Strong knowledge of operational risk management frameworks and the ability to challenge stakeholders constructively are essential.

Skills

Operational risk management
Control frameworks
Governance practices
Risk assessment
Controls assessment
Transformation governance
Project risk management
Change management
Stakeholder management
Executive communication
Archer GRC
Process redesign
Technology implementation
Regulatory risk
Financial risk
Operational impact analysis

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Operational Risk
Controls
Governance
Transformation
Risk Assessment
Change Delivery
Archer GRC
Project Management
Process Redesign
Technology Implementation
Regulatory Compliance
Risk Registers
Control Impact Assessment
Stakeholder Management
Financial Services
Audit
Consulting
Risk Management Frameworks
Operating Models
Business Requirements
Testing Strategies
Implementation Planning
Operational Impact
Issue Management
Corrective Action Plans
Governance Reporting
Executive Communication
Hybrid Work
Manulife
John Hancock

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