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Added 3 mins ago
I
Sales Co-worker
IKEA
Winnipeg, MB
- Part-time
Whether you've been a Key Holder, Coordinator, Team Lead, or have demonstrated leadership through coaching and mentoring others, we'd love to hear from you.
Added 3 mins ago
T
Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
…organizational and communication skills to join our growing B2B team. This is not a sales role - the focus is the post-sale…
Added 3 mins ago
CL
General Manager - Secure Destruction Recycling Facility
Clean Lifecycle Network (CLN)
Ancaster, ON
- Full-time
CLN is seeking an experienced General Manager to lead the day-to-day operation of a secure destruction and materials recovery facility in Hamilton, Ontario. This is a hands-on, site-based…
Added 3 mins ago
EP
Field Officer (Emergency Management)
Emergency Preparedness and Response | Protection civile et Intervention en cas d’urgence
ON · Ontario, Canada
- $6,917.99 to $8,451.34 CAD / month
- Full-time
Lead and support emergency management programs across the province
Added 3 mins ago
P
Part-Time Sales Lead
Pandora
North Bay, ON
- Part-time
Role Description The Part-Time Sales Lead at Pandora in North Bay, ON is an on-site role responsible for supporting daily store operations and delivering an engaging customer experience.…
Added 3 mins ago
F
Shop People and Planning Manager
FERO
AB · Edmonton, AB
- Full-time
FERO is looking for a Shop People and Planning Manager to lead our shop team and connect people, production priorities and customer needs. This is an opportunity to make a visible…
Added 3 mins ago
TB
Key Holder
Tory Burch
Toronto, ON · Sherway Gardens, Canada
- Full-time
When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
Added 3 mins ago
Director, Corporate Compliance & Enterprise Risk
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Lead, coach and develop team, setting priorities and quality expectations.
Added 3 mins ago
T
Business Intelligence and Reporting Analyst
TD
Toronto, ON · Montreal, QC
- Full-time
· Lead or contribute to strategic initiatives involving complex analytical investigations, monitoring solutions, process improvements and scalable data products.
Added 3 mins ago
C
Full-Time Sales Lead - Stuart Weitzman
Caleres
Halton Hills, ON
- Full-time
Mentor, motivate, and develop team to deliver Stuart Weitzman’s Selling Ceremony and operational standards.
Added 3 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
We are seeking an experienced Team Lead, Software Engineering to provide hands-on technical leadership for a team of Software Engineers. The Team Lead will typically lead 3–5 engineers and…
Added 3 mins ago
NC
Manager, Business Analysis
NAV CANADA
Ottawa, ON
- Full-time
Lead the development, evaluation, and validation of business cases, financial analyses, forecasts, and scenario models to support strategic and operational decision-making.
Added 3 mins ago
Director, Corporate Compliance & Enterprise Risk
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Lead, coach and develop team, setting priorities and quality expectations.
Added 3 mins ago
OL
Health Care Aide - Part Time 0.5 Day
Optima Living
Calgary, AB
- Part-time
Reporting to the Clinical Lead, working under the leadership of a Registered Nurse or Licensed Practical Nurse, the Heath Care Aide assists residents with all activities of daily living…
Added 3 mins ago
Director, IT Infrastructure & Cybersecurity
Winnipeg Airports Authority
Winnipeg, MB
…of the role is developing a high performance, collaborative team and a culture of innovation, knowledge sharing, and accountability. The Director also represents WAA in industry forums and…
Added 3 mins ago
Q3- NAMORC- S2R - JD Edwards - LCON - Canada
Infosys
Canada
Lead technical workshops, solution walkthroughs, and architecture governance reviews.
Added 3 mins ago
Territory Sales Representative
Canadian Federation of Independent Business
Lethbridge, AB
We are currently seeking a motivated and outgoing Territory Sales Representative to join our Alberta team.
Added 3 mins ago
CB
AR Clerk
CTG Brands Inc
Vaughan, ON
- Full-time
…ground up - together. If you are excited by the idea of helping lead a turnaround story and being part of a growing, purpose-led organization, we invite you to join us on the journey to…
Added 3 mins ago
Water / Wastewater Technologist (CAD Drafting)
ISL Engineering & Landservices
Edmonton, AB
ISL's water/wastewater team delivers design for treatment, conveyance and storage infrastructure across Alberta, British Columbia, and Saskatchewan. We are committed to finding, mentoring,…
Added 3 mins ago
Member IT Services - Senior IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
We are currently recruiting for a full-time Senior IT Business Systems Analyst to support our IT Member Services team.
Added 3 mins ago
MD, Medical Strategy & Scientific Affairs
BGBx
ON
The Medical Director is the Medical strategy/content lead on his/her brand(s). They must have a proven record of independently executing the responsibilities and successfully demonstrating…
Added 3 mins ago
UO
Astronomical Lead Software Developer
University of Alberta
Edmonton, AB
- Full-time
Experience in managing and offering technical advice to a team of software developers;
Added 3 mins ago
JI
Fire Alarm Technician
J.D. Irving, Limited
Saint John, NB
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 3 mins ago
TS
Community Engagement Coordinator
The Salvation Army Canada and Bermuda Territory
Salmon Arm, BC · New Hope Community Church - Salmon Arm
- Full-time
…for the purpose of making supportive connections that will lead to…
Added 3 mins ago
D
Supervisor, Planning
dentsu
Toronto, ON
- Full-time
The Planning Supervisor is responsible for developing a high-performing team and providing guidance on client and media planning strategy. The Planning Supervisor will oversee the entire…

Manulife

Senior Analyst, Operations Risk & Controls

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada

$70,500.00 CAD - $117,500.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $70,500.00 CAD - $117,500.00 CAD
Job type: Full-time
Apply by: Nov 16, 2026
Experience: 5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Posting language: English
Posted: Nov 2, 2026

Original job description

The Senior Analyst, Operations Risk & Controls provides subject matter expertise in operational risk, controls, and transformation governance across Canada Operations.

The role is responsible for assessing, challenging, and advising on risks arising from strategic initiatives across Canada Operations, technology implementations, large-scale process changes, and operational transformations. The Senior Analyst ensures risks and controls are integrated into project delivery while maintaining adherence to enterprise standards, including the Change Delivery Risk Management Standard.

Position Responsibilities:

Lead operational risk assessments for large-scale transformation initiatives, technology implementations, and process redesign efforts.
Assess inherent and residual risks throughout project lifecycles and provide challenge to project stakeholders.
Identify operational, regulatory, customer, financial, and reputational risks associated with proposed changes.
Review future-state processes to identify key risks, control gaps, and potential operational impacts before implementation.
Review project risk registers and ensure risks are appropriately documented, assessed, owned, and mitigated.
Perform control impact assessments related to new or changing processes, systems, and operating models.
Evaluate adequacy of proposed controls and recommend enhancements where gaps exist.
Review business requirements, process designs, testing strategies, implementation plans, and operating models from a risk perspective.
Participate in governance forums and provide risk opinions regarding implementation readiness.
Partner with project managers, business leads, and technology teams to embed risk management requirements into project delivery.
Ensure compliance with Change Delivery Risk Management Standard requirements and associated governance expectations.

Required Qualifications:

5+ years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
Experience conducting risk assessments and controls assessments in large change initiatives.
Strong knowledge of operational risk management frameworks, control frameworks, and governance practices.

Preferred Qualifications:

Experience reviewing business transformations, technology implementations, or process redesign initiatives.
Familiarity with project delivery methodologies and change management practices.
Experience with Archer GRC, including risk assessments, issue management, control inventories, corrective action plans, reportable events, and governance reporting, is considered a strong asset.
Strong stakeholder management and executive communication skills.
Ability to challenge constructively and influence decision-making.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario, Waterloo, 500 King Street North

Working Arrangement

Hybrid

Salary range is expected to be between

$70,500.00 CAD - $117,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Senior Analyst leads operational risk assessments for large-scale transformation initiatives and technology implementations. They partner with project managers and business leads to ensure risks and controls are integrated into project delivery while maintaining compliance with enterprise standards.

Requirements

Candidates must have 5+ years of experience in operational risk, audit, controls, or transformation governance. Strong knowledge of operational risk management frameworks and the ability to challenge stakeholders constructively are essential.

Skills

Operational risk management
Control frameworks
Governance practices
Risk assessment
Controls assessment
Transformation governance
Project risk management
Change management
Stakeholder management
Executive communication
Archer GRC
Process redesign
Technology implementation
Regulatory risk
Financial risk
Operational impact analysis

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Operational Risk
Controls
Governance
Transformation
Risk Assessment
Change Delivery
Archer GRC
Project Management
Process Redesign
Technology Implementation
Regulatory Compliance
Risk Registers
Control Impact Assessment
Stakeholder Management
Financial Services
Audit
Consulting
Risk Management Frameworks
Operating Models
Business Requirements
Testing Strategies
Implementation Planning
Operational Impact
Issue Management
Corrective Action Plans
Governance Reporting
Executive Communication
Hybrid Work
Manulife
John Hancock

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