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Added 1 day ago
AC
Revenue Management Analysis, Science and Innovation Analyst
Air Canada
Dorval, QC
- Full-time
Participate in the assessment, selection, testing and implementation of innovative tools & system changes in support of Air Canada’s business model.
Added 1 day ago
AE
Senior Engineer/Analyst
Alberta Electric System Operator (AESO)
Calgary, AB
- Full-time
Demonstrated experience applying machine learning, and/or agentic AI for workflow automation to solve actual business problems and create business value
Added 2 days ago
A
Senior Engineer or Analyst, Grid Analytics
AESO
Calgary, AB · KPMG Tower
- Full-time
Demonstrated experience applying machine learning, and/or agentic AI for workflow automation to solve actual business problems and create business value
Added 2 days ago
R
Manager Technology - Eagle Product Consultant
Raise
Toronto, ON
- Full-time
…build, operate and deliver by pairing human ingenuity with agentic systems that scale intelligence across the…
Added 2 days ago
CH
Data Analyst
Cardinal Health Canada
Concord, ON
- Full-time
We are seeking a highly analytical, business-oriented Data Analyst to transform complex data into actionable insights that support strategic and operational decision-making. The ideal…
Added 2 days ago
CH
Data Analyst
Cardinal Health Canada
Concord, ON
- Full-time
We are seeking a highly analytical, business-oriented Data Analyst to transform complex data into actionable insights that support strategic and operational decision-making. The ideal…
Added 2 days ago
AC
Commercial Automation and Systems Analyst
Air Canada
Dorval, QC
- Full-time
…Management System (PROS RMA) in accordance with established business requirements and…
Added 2 days ago
AC
Revenue Management Analysis, Science and Innovation Analyst
Air Canada
Dorval, QC
- Full-time
Participate in the assessment, selection, testing and implementation of innovative tools & system changes in support of Air Canada’s business model.
Added 2 days ago
C
Technology, Application Development, Full Time Analyst, Mississauga, Canada, 2027
Citi
Mississauga, ON
- Full-time
At Citi, we do not just adapt to change – we drive it. Our Full Time Technology Analyst Program is where forward-thinking talents meet unparalleled opportunities. This is your chance to…
Added 2 days ago
C
Technology, Production Support, Summer Analyst, Mississauga, Canada, 2027
Citi
Mississauga, ON
- Full-time
As a Production Support Analyst, you will work in a dynamic environment that adapts to the needs and priorities of various organizations: Services, Markets, Banking, Functions and Data.…
Added 2 days ago
C
Technology, Application Development, Summer Analyst, Mississauga, Canada, 2027
Citi
Mississauga, ON
- Full-time
At Citi, we do not just adapt to change – we drive it. Our Summer Technology Analyst Program is where forward thinking talents meet unparalleled opportunities. This is your chance to…
Added 2 days ago
C
Technology, Production Support, Full Time Analyst, Mississauga, Canada, 2027
Citi
Mississauga, ON
- Full-time
As a Production Support Analyst, you will work in a dynamic environment that adapts to the needs and priorities of various organizations: Services, Markets, Banking, Functions and Data.…
Added 2 days ago
CH
Data Analyst
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
We are seeking a highly analytical, business-oriented Data Analyst to transform complex data into actionable insights that support strategic and operational decision-making. The ideal…
Added 2 days ago
CH
Data Analyst
Cardinal Health
Vaughan, ON · Canada-Vaughan
- Full-time
We are seeking a highly analytical, business-oriented Data Analyst to transform complex data into actionable insights that support strategic and operational decision-making. The ideal…
Added 2 days ago
S
Senior Consultant, Microsoft Security Engineer – Purview & AI Protection
Slalom
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Slalom is a fiercely human business and technology company that leads with outcomes and teams with leaders, bringing more together. Our purpose is to help people and organizations dream…
Added 2 days ago
S
Senior Consultant, Microsoft Security Engineer – Purview & AI Protection
Slalom
Calgary, AB
- Full-time
Slalom is a fiercely human business and technology company that leads with outcomes and teams with leaders, bringing more together. Our purpose is to help people and organizations dream…
Added 2 days ago
HI
Senior Analyst, Investment Analytics and AI Automation
Hillsdale Investment Management Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Demonstrated hands-on experience designing and deploying AI agents and agentic workflows to automate complex business processes.
Added 2 days ago
C
Technology Lead Analyst – Infrastructure Orchestration
Citi
Mississauga, ON
- Full-time
The Technology Lead Analyst – Infrastructure Orchestration is a senior-level position within Citi's Technology Infrastructure group, responsible for leading the design, architecture, and…
Added 2 days ago
Q
Senior Conversational Bot Engineer
Quantiphi
Toronto, ON
- Full-time
…Fortune 1000 organizations transform bold ideas into measurable business impact. We go beyond building innovative AI technologies - we solve the problems that matter most to our…
Added 2 days ago
R
Digital Transformation and Technology Business Analyst
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Senior Business Analyst on behalf of our client. This is an excellent opportunity to contribute to strategic process improvement and digital transformation…
Added 2 days ago
F
SQA Automation Analyst
Fujitsu
Montreal, QC
- Full-time
…including the adoption of modern automation, AI-assisted, and agentic AI technologies across the…
Added 2 days ago
F
SQA Automation Analyst
Fujitsu
Montreal, QC
- Full-time
…including the adoption of modern automation, AI-assisted, and agentic AI technologies across the…
Added 2 days ago
D
Business Technical Analyst
Deloitte
Toronto, ON
- Full-time
…people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and…
Added 2 days ago
Agentic Analytics Engineer
Opendoor
Toronto, ON
As a Senior+ Agentic Analytics Engineer at Opendoor, you will join the Data organization and help build something that doesn't exist at most companies: an Agentic Analytics team. This is a…
Added 2 days ago
A
Business Analyst
Affinity
Calgary, AB
- Contract
On behalf of our public-sector client, Affinity is seeking a Business Analyst. The successful candidate will help bring structure, clarity and momentum to fast-moving process and prototype…

Closed listing

Manulife

Senior Business Analyst

Toronto, ON, Canada

$73,725.00 CAD - $122,875.00 CAD · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $73,725.00 CAD - $122,875.00 CAD
Job type: Full-time
Closing date: Oct 7, 2026
Experience: Minimum 5 years of professional experience in leadership role supporting business systems analysis function involving process re-engineering, transformation, and automation
Posting language: English
Posted: Oct 1, 2026

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Original job description

Archived listing. The details below describe a past opening.

Position Responsibilities:

Provide Business Systems Analysis function by working closely with Global Treasury Cash Operations and technology teams to support process re-engineering, automation, data transformation, system enhancements, configuration, testing, implementation, and production support. Define and refine business requirements and technical specifications to deliver effective technology-enabled solutions that meet business needs.
Closely work with the technology teams to explain and clarify the technical specifications and rationale to help create solutions that would meet business needs.
Proactively identify, plan and execute automation opportunities leveraging Gen AI, Agentic AI and other low code tools (Power platform, Alteryx etc.)

Act as SME and Consultant to Treasury Operations and BU teams to identify opportunities to address business issues and alignment with Treasury strategies

Communicate effectively to all levels of the management to report project status and critical issues requiring their attention

Create and maintain thorough and accurate project documentation (including functional and technical design specifications) according to the project management methodologies

Lead testing by preparing required test plans/matrices and executing functional and system integration testing of the application

Project manage small to medium initiatives (as required) according to the established project management methodologies

Support ad-hoc analysis to identify root cause of production problems and develop timely solutions
Steady state maintenance and enhancement of existing production tools / processes
Interact professionally with clients and business areas to provide a high quality of service.

Required Qualifications:

Minimum 5 years of professional experience in leadership role supporting business systems analysis function involving process re-engineering, transformation, and automation

Hands-on experience working with technology teams for developing system solutions

Exposure to and/or working knowledge of Gen AI and Agentic AI based solutions

Experience with citizen developer tools like Power Apps, Power BI, or Alteryx

Sound exposure to working with EDL and creating reporting dashboards

Capability to independently learn new systems / technology

Exceptional analytical, diagnostic, and problem-solving skills

Able to translate issues and problems into effective business solutions

Ability to lead in a dynamic, fast-changing environment

Aptitude to work under tight deadlines, handle multiple tasks and manage ambiguity

Strong organizational skills (ability to prioritize and work on multiple tasks with competing priorities)

Comfortable analyzing and organizing large volumes of data

What can we offer you?

A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Ontario, Toronto, 200 Bloor Street East

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About employer

More about this job

Responsibilities

The Senior Business Analyst will work with Treasury and technology teams to drive process re-engineering, automation, and system enhancements. They are responsible for defining business requirements, leading testing efforts, and managing project documentation to deliver effective technology-enabled solutions.

Requirements

Candidates must have at least 5 years of professional experience in business systems analysis, process transformation, and automation. Proficiency in Gen AI, citizen developer tools like Power Platform, and strong analytical skills are essential for this role.

Skills

Business systems analysis
Process re-engineering
Automation
Gen AI
Agentic AI
Power platform
Alteryx
Power Apps
Power BI
EDL
Reporting dashboards
Functional testing
System integration testing
Project management
Data analysis
Problem-solving

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Treasury Operations
Process Re-engineering
Automation
Gen AI
Agentic AI
Power Platform
Alteryx
Power Apps
Power BI
EDL
Reporting Dashboards
Functional Testing
System Integration Testing
Project Management
Data Analysis
Root Cause Analysis
Technical Specifications
Functional Design
Stakeholder Management
Financial Services
Treasury Strategies
Low Code Tools
Business Requirements
System Enhancements

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