Jobs in Canada

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Added 13 mins ago
DW
Senior Business Analyst – IT Applications
Durabuilt Windows & Doors
AB
- Full-time
7+ years of Business Analyst experience delivering cross-functional initiatives.
Added 28 mins ago
WG
Senior Programmer Analyst (Burlington, ON)
Wolseley Group
Burlington, ON
- Full-time
Join the Burlington location as a Senior Programmer Analyst, where you'll develop, maintain, and support critical business applications on the IBM i/AS400 platform. We're looking for an…
Added 28 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate preparation of our consolidated financial statements. This role…
Added 28 mins ago
FR
Credit Analyst, Director - Project Finance (Industrial, Transportation and Project Finance Ratings
Fitch Ratings
Toronto, ON
- Full-time
US Corporates – Credit Analyst, Director – Project Finance (Industrial, Transportation and Project Finance Ratings Group)
Added 58 mins ago
J
Senior Compensation Analyst
Jobgether
Canada
- $82,500 to $110,000 CAD / year
- Full-time
As a Senior Compensation Analyst, you will play a key role in shaping and delivering compensation strategies across Canada and the United States. You will act as a trusted advisor to senior…
Added 59 mins ago
R|
Clinical Research Billing Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Identify potential billing delays or discrepancies and escalate them to the Financial Control Analyst or the CIM Portfolio Finance Lead.
Added 59 mins ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 59 mins ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 1 hour ago
TD
Online Data Analyst - French speakers needed
TELUS Digital
Remote, Canada
- Contract
- Remote
…is to verify, evaluate, and validate complex geographic and business information using advanced mapping tools and detailed reference…
Added 1 hour ago
WO
Maximo Functional Analyst
We One
Burnaby, BC
- Full-time
Minimum of 5 years of hands-on experience supporting IBM Maximo 7.6. and/or Maximo Application Suite 8/9 in a functional analyst, business analyst, or functional consultant role.
Added 1 hour ago
LC
Senior Financial Analyst
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
We’re looking for a Senior Financial Analyst to join our Financial Planning & Analysis (FP&A) team. You will create and utilize data-driven analysis that holds the senior leaders of the…
Added 1 hour ago
LC
Senior Financial Analyst
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
We’re looking for a Senior Financial Analyst to join our Financial Planning & Analysis (FP&A) team. You will create and utilize data-driven analysis that holds the senior leaders of the…
Added 1 hour ago
SC
Data Analyst, Power BI
SYSTRA Canada
Montreal, QC
- Full-time
Education: Bachelor’s degree in in computer science, business intelligence, data analytics, statistics, business administration, or a related field. An equivalent combination of education…
Added 2 hours ago
JG
Data Analyst
J&M Group
Toronto, ON
- Contract
We are seeking a Business Systems Analyst with strong expertise in payments data analysis transaction processing reconciliation and data driven business insights
Added 3 hours ago
A
Finance Systems Support Analyst, Finance Architecture
ATB
Edmonton, AB · Calgary, AB
- Full-time
Reporting to the Director, Finance Architecture, the Finance Systems Support Analyst supports the tools, processes, and templates used in creating and maintaining financial information in…
Added 3 hours ago
A
Strategy Analyst, Enterprise Strategy
ATB
Calgary, AB
- Full-time
3+ years of progressive corporate office experience in strategic planning, business management, market research or management consulting.
Added 3 hours ago
BN
Senior Policy Analyst
Build Nova Scotia
Halifax, NS
- Full-time
Reporting to the Director, Policy and Research, the Senior Policy Analyst will lead projects and participate in multi-disciplinary, interdepartmental and intergovernmental teams of senior…
Added 4 hours ago
A
Processing Operation Analyst III
ATB
Calgary, AB
- Full-time
Reporting to an Operations Processing Manager, the Wealth Operations Processing Analyst III will be part of the team that oversees trade and fee management, as well as registered account…
Added 4 hours ago
UT
Senior Business Analyst #26-28952
US Tech Solutions
Toronto, ON
- Contract
We are seeking an experienced Business Analyst V to support a large-scale Legal Document Management implementation within a leading financial institution.
Added 4 hours ago
K
Senior Business Analyst - Legal Document Management Migration
Kelly
Toronto, ON
- Contract
📍 Toronto, ON (Hybrid/Onsite - 4 Days Per Week)
Added 4 hours ago
C
Quality Intelligence Analyst - Guidewire Insurance Platforms
Cognizant
Toronto, ON
- Full-time
As a Quality Intelligence Analyst, you will make an impact by driving data quality, process optimization, and operational excellence across Guidewire platforms and Property & Casualty (P&C)…
Added 4 hours ago
DI
QA / QC Test Analyst
Dawn InfoTek
Toronto, ON
- Contract
Location: Scarborough, ON (Hybrid – 3 to 4 days per week in the office) · Candidate Requirements/Must Have Skills:
Added 4 hours ago
SI
Business Intelligence Analyst
Spait Infotech
Canada
- Full-time
Gather and analyze business requirements from stakeholders.
Added 4 hours ago
C
Associate, Client Relations - Bilingual
CIBC
Montreal, QC
- Full-time
You have a degree/diploma in Commerce, Business Administration, Economics or a related field. Completion of the Canadian Securities Course (CSC) and progress toward completing the Chartered…
Added 4 hours ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, Alberta
- $38 to $42 CAD / hour
- Contract
Release AR aged trial balances to credit reporting agencies by the 5th business day.

Manulife

Senior Business Analyst

Toronto, ON, Canada
Waterloo, ON, Canada

$73,725.00 CAD - $122,875.00 CAD · Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $73,725.00 CAD - $122,875.00 CAD
Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

Key team member who will work on business and technology initiatives to identify, document, and analyze business and technical requirements, and provide solutions related to payments processing, real-time money movement, and digital customer experiences.

This role supports initiatives including real-time payments (RTR/Real-Time Rails), Interac, debit/credit networks, exchange networks, and modern money movement platforms, as well as the implementation of new technologies and product enhancements across mobile and digital channels.

The Business Analyst will work under the guidance of the Product Owner and collaborate closely with engineering, product, and business teams to deliver scalable, customer-centric payment solutions.

Position Responsibilities:

Process and system analysis - 50%

Clarify and translate business requirements into detailed system functionality with a focus on payments and money movement capabilities\
Analyze and document end-to-end payment flows, including: Real-Time Rails (RTR), Interac and domestic payment networks, Credit/debit transaction flows, Cross-border/exchange network integrations
Review and analyze APIs supporting payment systems (endpoints, parameters, authentication, error handling)
Document API usage and recommend integration approaches for payment gateways and processing platforms
Develop process maps and workflows illustrating end-to-end payment journeys, including API interaction points
Create detailed data mapping documents for transaction data, settlement flows, and reconciliation processes
Use tools such as Bruno/Postman to test APIs, validate responses, and document payment-related error scenarios
Perform incident investigations using SQL to troubleshoot payment failures, delays, or reconciliation issues
Support operational teams by identifying and resolving payment and transaction-related inquiries
Develop documentation for new processes, system enhancements, and payment features
Build and maintain HTML email templates supporting digital onboarding and payment-related customer communications

Communication - 20%

Provide effective communication across: Technology, Product, Operations, Sales, Distribution, Marketing
Translate complex technical and payment system concepts into clear, business-friendly language
Partner with stakeholders to improve customer experience (UX/UI) in digital payment journeys

Collaborate with business & technical partners - 30%

Conduct discovery sessions with business and technical stakeholders to define payment system requirements
Support delivery of digital and mobile payment features, ensuring alignment with backend payment infrastructure
Assist with user acceptance testing (UAT) for payment flows and system enhancements
Work closely with engineering teams to validate integration with core payment systems and underlying platforms
Ensure solutions are aligned with business objectives, compliance, and scalability requirements
Contribute to initiatives involving modernization of legacy payment systems

Required Qualifications:

University degree or equivalent business experience
More than 5 years as Business Analyst in a technology-driven or payments-focused environment
Ability to handle multiple demands and competing priorities
Knowledge and understanding of project management methodology and workflow design
Ability to convey information clearly and effectively through both verbal and written communication
Good organization, problem-solving skills and analytical ability
Work well in independent or team basis as situation dictates.
Proven experience as an IT Business Analyst or similar role in a technology-driven environment.
Strong skills in requirements gathering, scope definition, and translating business needs into technical specifications.
Experience analyzing APIs, including understanding endpoints, parameters, and error handling.
Ability to create process maps, workflows, and detailed data mapping documents.
Familiarity with API testing tools such as Bruno, Postman, or similar.
Proficiency in SQL for production investigation and root cause analysis.
Strong written and verbal communication skills to explain technical details to non-technical audiences.
Basic knowledge of HTML and ability to build or edit email templates.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior Business Analyst will identify, document, and analyze business and technical requirements for payment processing and digital customer experiences. They will collaborate with engineering and product teams to deliver scalable payment solutions while managing API integrations and system workflows.

Requirements

Candidates must have over 5 years of experience as a Business Analyst in a technology or payments-focused environment. Proficiency in SQL, API analysis, and requirements gathering is essential, along with a university degree.

Skills

Business analysis
Payments processing
API analysis
SQL
Requirements gathering
Process mapping
Workflow design
API testing
Postman
Bruno
Data mapping
Technical documentation
Stakeholder management
User acceptance testing
HTML
Digital payment systems

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Payments
Real-time rails
Interac
API
SQL
Postman
Bruno
Data mapping
Process maps
UX/UI
HTML
Digital channels
Mobile payments
Transaction flows
Reconciliation
System analysis
Requirements gathering
Project management
Stakeholder engagement
UAT
Payment gateways
Modernization
Financial services
Compliance
Scalability
Customer-centric
Product owner
Engineering
Operations

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Jobs in Canada