Find work in Canada.

622,572 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 hours ago
FT
Machine Learning Engineer
FDE Times
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Added 4 hours ago
FT
Senior Machine Learning Engineer
FDE Times
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Added 8 hours ago
HE
Outside Sales Representative
HighFire Energy Services
Redwater, AB
- Full-time
Role Description This full-time, on-site Outside Sales Representative role is based in Redwater, AB. The position is responsible for identifying and pursuing new business opportunities for…
Added 8 hours ago
Enterprise Account Executive - Toronto
Novisto
Toronto, ON
Initiate contact with prospects which have been generated by our Account Development Representative team, our marketing campaigns or from referrals.
Added 9 hours ago
YI
Sales Development Representative
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 12 hours ago
VM
Outside Sales & Marketing Representative
Vantage Marketing Canada
Barrie, ON
- Full-time
Student Business Development Representative - Summer 2027
Added 15 hours ago
U
Représentant des ventes – Région d’Ottawa, ON et Gatineau, QC
USG
Montreal, QC
- Other
Développer de solides relations avec les départements internes, tels que le marketing, la distribution, le service client et la comptabilité, est également essentiel pour réussir dans ce…
Added 21 hours ago
MS
Community Relations Representative
Mineros S.A.
Atlin-Teslin Indian Cemetery 4, BC · Atlin, BC
- Full-time
We are seeking a Community Relations Representative to join our team and play a key role in building and maintaining strong, respectful, and trusted relationships with local communities…
Added 23 hours ago
HE
Direct Sales and Marketing Representitive
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
We’re looking for a Direct Sales and Marketing Representative who enjoys meeting people, takes initiative, and wants to build a career in sales and marketing. Bring your personality, your…
Added 23 hours ago
HE
Customer Service Sales Representative
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
At Hype Events, we help established brands connect with customers through face-to-face marketing, events, and brand experiences. We’re looking for a Customer Service Representative who…
Added 1 day ago
LS
External Communications & Business Development Officer - Permanent - 19626
LRO Staffing
Ottawa, ON
- Full-time
This is an exciting opportunity for a communications or marketing professional who enjoys wearing multiple hats and wants to make a visible impact within a small, collaborative…
Added 1 day ago
A
Sales & Marketing Representatives
Acosta
Richmond Hill, ON
- Full-time
At Premium Retail Services, an Authorized Marketing Partner of Bell Canada, we’re looking for ambitious individuals ready to build a rewarding career while representing one of Canada’s most…
Added 1 day ago
A
Sales & Marketing Representatives
Acosta
Cambridge, ON
- Full-time
At Premium Retail Services, an Authorized Marketing Partner of Bell Canada, we’re looking for ambitious individuals ready to build a rewarding career while representing one of Canada’s most…
Added 1 day ago
A
Sales & Marketing Representatives
Acosta
Waterloo, ON
- Full-time
At Premium Retail Services, an Authorized Marketing Partner of Bell Canada, we’re looking for ambitious individuals ready to build a rewarding career while representing one of Canada’s most…
Added 1 day ago
A
Sales & Marketing Representatives
Acosta
Kitchener, ON
- Full-time
At Premium Retail Services, an Authorized Marketing Partner of Bell Canada, we’re looking for ambitious individuals ready to build a rewarding career while representing one of Canada’s most…
Added 1 day ago
A
Sales & Marketing Representatives
Acosta
Burlington, ON
- Full-time
At Premium Retail Services, an Authorized Marketing Partner of Bell Canada, we’re looking for ambitious individuals ready to build a rewarding career while representing one of Canada’s most…
Added 1 day ago
A
Sales & Marketing Representatives
Acosta
Niagara Falls, ON
- Full-time
At Premium Retail Services, an Authorized Marketing Partner of Bell Canada, we’re looking for ambitious individuals ready to build a rewarding career while representing one of Canada’s most…
Added 1 day ago
A
Sales & Marketing Representatives
Acosta
Barrie, ON
- Full-time
At Premium Retail Services, an Authorized Marketing Partner of Bell Canada, we’re looking for ambitious individuals ready to build a rewarding career while representing one of Canada’s most…
Added 1 day ago
A
Virology, Therapeutic Specialist - Northern Ontario
AbbVie
Sudbury, ON · Greater Sudbury, Ontario
- $93,000 to $143,000 CAD / year
- Full-time
…performance and effectively build strong customer relationships and support customer needs to maximize short- and long-term sales performance, while placing the patient at the center of any…
Added 1 day ago
HC
Sales Development Representative
Harris Computer
Toronto, ON · Office - Toronto - Richmond St
- Full-time
TouchBistro is looking for a Sales Development Representative to join our Sales team in Toronto! Joining our SDR team, you will promote TouchBistro and build relationships with restaurant…
Added 1 day ago
A
Retail Sales Representative
Acosta
Nanaimo, BC
- Part-time
We are looking for a results-driven Sales Representative to serve our Big Box and Convenience Store customers. You will meet with customers to execute sales and merchandising strategies,…
Added 1 day ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Formation académique en administration des affaires, marketing, finance, comptabilité ou dans un domaine connexe- Une expérience professionnelle équivalente sera également considérée
Added 1 day ago
D
Expression of Interest - Sales Development Representative (Toronto)
Darktrace
Toronto, ON
- Full-time
In support of our continued growth, Darktrace is looking for smart, coachable, and ambitious teammates to join our Sales Development Academy. Learn more about the program by visiting…
Added 1 day ago
MF
Solution Architect
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
The Solution Architect plays a key role in shaping and delivering technology solutions that support IG's marketing, advisor engagement, and digital experience capabilities. Working closely…
Added 1 day ago
C
Financial Services Representative - Ormstown
CIBC
Ormstown, QC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…

Manulife

Senior Business Analyst

Toronto, ON, Canada
Waterloo, ON, Canada

$73,725.00 CAD - $122,875.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $73,725.00 CAD - $122,875.00 CAD
Job type: Full-time
Apply by: Nov 14, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Key team member who will work on business and technology initiatives to identify, document, and analyze business and technical requirements, and provide solutions related to payments processing, real-time money movement, and digital customer experiences.

This role supports initiatives including real-time payments (RTR/Real-Time Rails), Interac, debit/credit networks, exchange networks, and modern money movement platforms, as well as the implementation of new technologies and product enhancements across mobile and digital channels.

The Business Analyst will work under the guidance of the Product Owner and collaborate closely with engineering, product, and business teams to deliver scalable, customer-centric payment solutions.

Position Responsibilities:

Process and system analysis - 50%

Clarify and translate business requirements into detailed system functionality with a focus on payments and money movement capabilities\
Analyze and document end-to-end payment flows, including: Real-Time Rails (RTR), Interac and domestic payment networks, Credit/debit transaction flows, Cross-border/exchange network integrations
Review and analyze APIs supporting payment systems (endpoints, parameters, authentication, error handling)
Document API usage and recommend integration approaches for payment gateways and processing platforms
Develop process maps and workflows illustrating end-to-end payment journeys, including API interaction points
Create detailed data mapping documents for transaction data, settlement flows, and reconciliation processes
Use tools such as Bruno/Postman to test APIs, validate responses, and document payment-related error scenarios
Perform incident investigations using SQL to troubleshoot payment failures, delays, or reconciliation issues
Support operational teams by identifying and resolving payment and transaction-related inquiries
Develop documentation for new processes, system enhancements, and payment features
Build and maintain HTML email templates supporting digital onboarding and payment-related customer communications

Communication - 20%

Provide effective communication across: Technology, Product, Operations, Sales, Distribution, Marketing
Translate complex technical and payment system concepts into clear, business-friendly language
Partner with stakeholders to improve customer experience (UX/UI) in digital payment journeys

Collaborate with business & technical partners - 30%

Conduct discovery sessions with business and technical stakeholders to define payment system requirements
Support delivery of digital and mobile payment features, ensuring alignment with backend payment infrastructure
Assist with user acceptance testing (UAT) for payment flows and system enhancements
Work closely with engineering teams to validate integration with core payment systems and underlying platforms
Ensure solutions are aligned with business objectives, compliance, and scalability requirements
Contribute to initiatives involving modernization of legacy payment systems

Required Qualifications:

University degree or equivalent business experience
More than 5 years as Business Analyst in a technology-driven or payments-focused environment
Ability to handle multiple demands and competing priorities
Knowledge and understanding of project management methodology and workflow design
Ability to convey information clearly and effectively through both verbal and written communication
Good organization, problem-solving skills and analytical ability
Work well in independent or team basis as situation dictates.
Proven experience as an IT Business Analyst or similar role in a technology-driven environment.
Strong skills in requirements gathering, scope definition, and translating business needs into technical specifications.
Experience analyzing APIs, including understanding endpoints, parameters, and error handling.
Ability to create process maps, workflows, and detailed data mapping documents.
Familiarity with API testing tools such as Bruno, Postman, or similar.
Proficiency in SQL for production investigation and root cause analysis.
Strong written and verbal communication skills to explain technical details to non-technical audiences.
Basic knowledge of HTML and ability to build or edit email templates.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The Senior Business Analyst will identify, document, and analyze business and technical requirements for payment processing and digital customer experiences. They will collaborate with engineering and product teams to deliver scalable payment solutions while managing API integrations and system workflows.

Requirements

Candidates must have over 5 years of experience as a Business Analyst in a technology or payments-focused environment. Proficiency in SQL, API analysis, and requirements gathering is essential, along with a university degree.

Skills

Business analysis
Payments processing
API analysis
SQL
Requirements gathering
Process mapping
Workflow design
API testing
Postman
Bruno
Data mapping
Technical documentation
Stakeholder management
User acceptance testing
HTML
Digital payment systems

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Payments
Real-time rails
Interac
API
SQL
Postman
Bruno
Data mapping
Process maps
UX/UI
HTML
Digital channels
Mobile payments
Transaction flows
Reconciliation
System analysis
Requirements gathering
Project management
Stakeholder engagement
UAT
Payment gateways
Modernization
Financial services
Compliance
Scalability
Customer-centric
Product owner
Engineering
Operations

Report this job