Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 2 mins ago
RC
Temporary Risk Consulting Senior Associate
RSM Canada
Toronto, ON
- Full-time
RSM is seeking a Risk Consulting Senior Associate to join our Risk Consulting practice and support a regulatory compliance monitoring and testing engagement within the financial services…
Added 2 mins ago
A
RQ00838 – Senior Microsoft Dynamics CRM & SharePoint Solution Architect – On-Premises Upgrade
Amyantek
Toronto, ON
- Contract
Manager Notes Must Haves:
Added 2 mins ago
SN
Deskside Technician II
Stefanini North America and APAC
Toronto, ON
- Full-time
Deliver hardware/software troubleshooting and break-fix services consistent with luxury retail brand standards
Added 2 mins ago
NS
Senior Performance Test Lead / Specialist
N2P Systems
Toronto, ON · North York, ON
- $60 to $70 CAD / hour
- Contract
N2P Systems is seeking an experienced Senior Performance Test Lead / Specialist to join our enterprise technology delivery team in North York, ON, Canada. At N2P Systems, you will put 8+…
Added 2 mins ago
CG
Manager, Growth Enablement – Account Management
Compass Group Canada
Mississauga, ON
- Full-time
The Manager, Growth Enablement – Account Management partners with the Senior Director, Growth Enablement in translating Account Management priorities into practical strategies, tools, and…
Added 2 mins ago
ES
Facilities Maintenance Coordinator
Equans Services Canada & US
Toronto, ON · Scarborough, ON
- Full-time
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working…
Added 2 mins ago
ES
Vice-président(e), Partenariats Public-Privé - Canada ou États-Unis |Vice President of Public-Private Partnerships - Canada or United States
Equans Services Canada & US
Toronto, ON
- Full-time
This position can be based in Canada or the United States
Added 2 mins ago
HT
Maitre d'Hôtel sénior (H/F)
Hôtel Travelodge Québec
Quebec, QC
- Full-time
Whether traveling for leisure or business, Travelodge Québec stands out for its comprehensive range of services and amenities, including spacious complimentary covered parking, event…
Added 2 mins ago
RC
Federal Tax Partner - Corporations
RSM Canada
Toronto, ON
- Full-time
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize…
Added 2 mins ago
S
Senior Business Analyst
Simform
Calgary, AB
- Full-time
Industry: Information Technology / Software Development
Added 2 mins ago
W
Restructuring and Insolvency Legal Assistant
W3Global
Calgary, AB
- $75,000 to $90,000 CAD / year
- Full-time
Our client is a leading Canadian business law firm providing legal services to domestic and international clients across a wide range of industries. The firm is seeking an experienced Legal…
Added 2 mins ago
CC
Senior Consultant - Accounting Advisory
CrossCountry Consulting
Toronto, ON
- Full-time
As a Senior Consultant within our Accounting Advisory practice, you'll work directly with CFOs, Controllers, and Finance leaders to solve complex accounting challenges that have a…
Added 2 mins ago
MM
Senior Retirement Consultant
Marsh McLennan
Montreal, QC
- Full-time
This role will be based in Montreal and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 2 mins ago
V
Senior Software Engineer
Veem
Ottawa, ON
- Full-time
Use your senior-level knowledge to help build highly scalable, available, and reliable services.
Added 17 mins ago
M
Senior Business Consultant
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
Are you self-motivated, constantly driving innovation and efficiency by thinking like an entrepreneur? The Senior Business Consultant role within Manulife Contact Centre could be a perfect…
Added 17 mins ago
M
Global Head of Corporate Finance, General Account
Manulife
Toronto, ON
- Full-time
The Head of Corporate Finance is a senior investment leadership role accountable for leading Manulife’s global investment-grade corporate lending activities for the General Account. The…
Added 17 mins ago
AG
Senior Manager, Commerce
Adelphi Group
Toronto, ON
- Full-time
We’re looking for a Senior Manager, Commerce to join our growing Client Services team. In this senior client leadership role, you’ll set the strategic direction for key client relationships…
Added 17 mins ago
Talent Consultant (HRBP) (12-month contract)
EY
Toronto, ON · AB · Calgary, AB
To qualify for the role, you must have
Added 32 mins ago
Vice President, Sales & Marketing
ASSA ABLOY
Montreal, QC · Lachine, Queb
…grow the full portfolio through proactive local sales and the development of national and strategic…
Added 32 mins ago
SG
Site Systems Administrator
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
Must possess a valid Class 5 Driver’s Licence
Added 32 mins ago
A
Project Controls Director
AtkinsRéalis
Mississauga, ON
- Full-time
The Project Controls Director provides senior leadership and strategic direction for the planning, execution, governance, and continuous improvement of project controls across major…
Added 32 mins ago
SS
Investor Services - Client Services, Senior Associate
State Street
Toronto, ON
- Full-time
…client inquiries and requests. Assist the team coordinating services for fund/product start-up/conversions restructures and interacting with Accounting Operations and global COE’s for the…
Added 32 mins ago
SC
Compensation Manager (70306990)
Sodexo Canada Ltd
Montreal, QC
- $100,000 to $130,000 CAD / year
- Full-time
…vie meilleure pour tous. En tant que chef de file mondial des services qui améliorent la qualité de vie, nous sommes présents dans 55 pays et servons plus de 100 millions de consommateurs…
Added 32 mins ago
TT
Adjoint(e) éditorial(e) et commercial(e) - Langues Secondes/Editorial and Commercial Assistant, Second Languages
TC Transcontinental
Montreal, QC
- Full-time
…the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational publishing. Driven by the…
Added 32 mins ago
U
Online Programmer - OS (Game Network)
Ubisoft
Saguenay, QC · Montreal, Québec
- Full-time
As a Senior C++ Engine Programmer at Ubisoft, you’ll join the Core Services - Online Tech Foundations team. The team builds technology that supports online services across many Ubisoft…

Manulife

Senior Business Consultant

Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada
Halifax, NS, Canada

$92,900.00 CAD - $142,900.00 CAD · Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $92,900.00 CAD - $142,900.00 CAD
Job type: Full-time
Apply by: Nov 23, 2026
Experience: 5-7 years of business analysis experience
Posting language: English
Posted: Nov 11, 2026

Original job description

The opportunity

Are you self-motivated, constantly driving innovation and efficiency by thinking like an entrepreneur? The Senior Business Consultant role within Manulife Contact Centre could be a perfect fit for you. Your creative solutions and bold ideas are what we are looking for within our team. This role will primarily support our Group Benefits business. As we focus on scalable initiatives and innovations, there may also be opportunities to work with other business units for Canada Segment including Manulife Bank, Insurance and Affinity.

The Manulife Contact Centre provides customer service to our Advisors, Clients and other key stakeholders. This team represents the voice and brand of Manulife to thousands of clients by responding to 100,000+ calls/emails per week and deliver top-quality service experiences. The Senior Business Consultant will be a crucial part of our team’s success.

Responsibilities/ Where you come in:

You will drive business growth, innovation and efficiencies through data-based analysis and collaboration with a team of analysts, developers and trainers
You will Influence key individuals to facilitate implementation of new initiatives and best practices.
You will bring strategic thinking to the team by providing input to business planning and direction
You will develop & present cost/benefit cases and alternative assessments for service and efficiency improvements
You will participate in Agile -based projects and initiatives by identifying and mitigating risks to the Contact Centre while collaborating to build the best solution for the business
You will collaborate with Internal/External audit to ensure risk is managed effectively
You will coordinate the management and ongoing maintenance of business continuity plans

How will you create impact?

Reporting to the Director, Readiness, Delivery and Change, Global Contact Centres, you will be empowered to initiate, plan and deliver solutions to improve client experience, create efficiencies, and align to our strategic direction. You will also be representing the Contact Centre in various projects and initiatives, identifying and mitigating risks as we grow, digitize processes, and introduce new technology. You will have an opportunity to do all this in a wonderfully collaborative, fun, and supportive environment.

What motivates you?

You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

5-7 years of business analysis experience
Self-starter able to work independently even when there is ambiguity
Quick learner that can understand and apply new concepts quickly
Strong analytical, project management and/or problem-solving experience
Demonstrated expertise at evaluating the feasibility or practicality of ideas and options, assessing risks and tradeoffs
Ability to effectively communicate business needs and client/business impacts, both written and verbal
Proven track record of building strong relationships
Excellent ability to collaborate with people from various levels and teams to execute effectively on a comment goal or initiative
Passion for effortless customer service
Excellent, influencing, interpersonal and presentation skills
Demonstrated good judgement and flexibility in dynamic environment
Experience with Group Benefits and/or systems an asset
Experience with Project Management and/or Agile methodology an asset
Experience identifying and coordinating digital solutions an asset

What can we offer you?

A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
Continuous innovation
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Base salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Senior Business Consultant will drive business growth, innovation, and efficiency through data-based analysis and collaboration with cross-functional teams. They are responsible for managing business continuity plans, mitigating risks in Agile projects, and influencing stakeholders to implement new initiatives.

Requirements

Candidates must have 5-7 years of business analysis experience and strong project management or problem-solving skills. Proficiency in Agile methodology, excellent communication abilities, and a proven track record of building strong relationships are essential for this role.

Skills

Business analysis
Project management
Strategic thinking
Data-based analysis
Agile methodology
Risk management
Problem-solving
Communication
Relationship building
Customer service
Influencing
Presentation skills
Flexibility
Digital solutions
Collaboration
Business planning

Benefits

Health insurance
Dental insurance
Mental health benefits
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Flexible work policies

Visa sponsorship

Not detected in the job text

Keywords

Business Consultant
Contact Centre
Group Benefits
Agile
Business Analysis
Project Management
Risk Mitigation
Digital Transformation
Financial Services
Data Analysis
Stakeholder Management
Business Continuity
Innovation
Efficiency
Customer Experience
Strategic Planning
Cost-benefit Analysis
Process Improvement
Manulife
John Hancock

Report this job

Work requirements

Jobs in Canada