Find work in Canada.

616,619 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
D
Software Engineering Architect
Dexterra
Calgary, AB · Mississauga, Ontario
- $100,000 to $130,000 CAD / year
- Full-time
Lead engineering activities supporting the modernization of enterprise platforms, including PVC Connect, with a focus on microservices, API-first development, integrations and scalable…
Added 25 mins ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
…the Director, Legal & Loan Operations (the “Director”) will lead MarshallZehr’s legal and loan operations function across mortgage funding, documentation, transaction compliance and…
Added 25 mins ago
CS
Senior Analyst, Replenishment Planning (Import)
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Independently develop short- and mid-term replenishment plans using demand, inventory, open orders, lead times, production availability, and inventory policies.
Added 25 mins ago
BC
Project Associate (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
Coordinate the finalization and release of contract documents such as deliverables (e.g., engineering reports), Pro Formas, proposals, and letters.
Added 25 mins ago
SA
Accountant II
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Assist the Finance Operations Manager, AR Team Lead, and AP Team lead with other duties as assigned
Added 25 mins ago
CS
Analyst, Replenishment Planning
Corby Spirit and Wine Limited
Windsor, ON
- Full-time
Prepare and validate demand, inventory, open-order, lead-time, production, and planning data used in monthly Net Requirements.
Added 25 mins ago
AC
Full-time Enterprise CRM Integration Specialist
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
The Enterprise CRM Integration Specialist works with business clients, the CRM Technical Lead, the CRM Architect, and ITS teams to define integration requirements and data flows; evaluate…
Added 40 mins ago
BC
Project Associate (Permanent)
Babcock Canada Inc.
Ottawa, ON
- Full-time
Coordinate the finalization and release of contract documents such as deliverables (e.g., engineering reports), Pro Formas, proposals, and letters.
Added 40 mins ago
BC
Project Associate (Permanent)
Babcock Canada Inc.
Halifax, NS
- Full-time
Coordinate the finalization and release of contract documents such as deliverables (e.g., engineering reports), Pro Formas, proposals, and letters.
Added 40 mins ago
Responsable produit / Product Manager
OPAL-RT
Montreal, QC
Added 55 mins ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Lead the functional design, process mapping, and configuration of assigned Workday modules and related business processes to ensure alignment with institutional goals
Added 55 mins ago
V|
Logistics Specialist
Veolia | North America
Oakville, ON
- Full-time
Run reports, interface with production, sales, purchasing and suppliers to ensure timely customs release and schedule inbound and outbound deliveries
Added 55 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 55 mins ago
UO
Clinical Trial Systems Lead, Calgary Centre for Clinical Research
University of Calgary
Calgary, AB
- Full-time
…Medicine invites applications for a Clinical Trial Systems Lead. This Full-time Fixed Term position is for approximately 12 months (based on length of grant funding), with the possibility…
Added 55 mins ago
X
VP, Communications, Brand & Marketing
Xanadu
Toronto, ON
- Full-time
…matters. We are seeking a VP, Communications, Brand & Marketing to lead how Xanadu presents itself to the world. This role brings together external communications, public relations,…
Added 1 hour ago
CR
Quality Assurance Manager
Canada Royal Milk
Kingston, ON
- $110,000 to $125,000 CAD / year
- Full-time
…infant formula manufacturing, holding final authority for batch release decisions and ownership of the site's food safety and quality systems. This role ensures every batch meets safety,…
Added 1 hour ago
EL
Advisor, Analytical Chemistry
Eli Lilly and Company
Toronto, ON
- Full-time
Lead the design, development, and optimization of analytical methods for radiopharmaceutical API and drug products, including small molecules, peptides, and radiolabeled compounds.
Added 1 hour ago
R
Control Strategy Scientist
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
…specifications, analytical methods, from in-process controls to release and shelf life, across all manufacturing and testing sites. You lead in a matrix without line authority: you work…
Added 1 hour ago
BG
Service Technician - Lead
Brandt Group of Companies
Saskatoon, SK
- Full-time
Approve equipment release for delivery when authorized to.
Added 1 hour ago
B
Buyer, Equipment and Data Centre Sourcing
Bell
Toronto, ON
- Full-time
…required dates, and authorization records are accurate before…
Added 1 hour ago
Electrical Quality Specialist
Spartan Controls Ltd.
Calgary, AB
We are seeking an experienced Electrical Quality Specialist with a strong engineering background to lead quality assurance, design verification, inspection, and testing of engineered…
Added 1 hour ago
AI
SQL Database Administrator
Apptoza Inc.
Vancouver, BC
- Full-time
The person will lead Microsoft SQL Server database administration, production support, operational governance and database service delivery for the BC Hydro PU13 Database tower. The role…
Added 1 hour ago
D
Demand Planner
Doka
Varennes, QC
- Full-time
Engineering Coordination: Work with the Engineering team to find substitutions or alternate materials in case of shortages or long lead times.
Added 2 hours ago
S
Team Lead - Inventory Control
Skechers
Surrey, BC · Canada: Distribution Center (DC)
- $25 CAD / hour
- Full-time
The Inventory Team Lead is responsible for overseeing all inventory-related functions, including managing daily cycle counts, investigating and resolving inventory discrepancies, directing…
Added 2 hours ago
PR
Senior Analyst, Replenishment Planning (Import)
Pernod Ricard
Windsor, ON
- Full-time
Independently develop short- and mid-term replenishment plans using demand, inventory, open orders, lead times, production availability, and inventory policies.

Manulife

Senior Business Systems Analyst

Toronto, ON, Canada
Waterloo, ON, Canada

$113,000.00 CAD - $163,000.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $113,000.00 CAD - $163,000.00 CAD
Job type: Full-time
Apply by: Nov 20, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

As a Senior Business Systems Analyst, you will own requirements for business-critical initiatives and connect strategy with delivery for the products our customers and advisors rely on. You will lead discovery with senior stakeholders, analyze the processes and systems behind each request, and ensure solutions address the underlying business need.

You will lead analysis for medium-sized initiatives from inception through benefits realization, influence scope and prioritization, resolve competing stakeholder needs, and strengthen analysis practices across the team. Success in this role requires analytical depth, confidence to challenge assumptions constructively, sound judgement in ambiguity, and a genuine interest in coaching other analysts.

Position Responsibilities:

Own the elicitation, analysis, and documentation of business, functional, and non-functional requirements across medium-sized initiatives.
Facilitate workshops involving competing stakeholder interests and guide participants toward clear, documented decisions.
Analyze complex, cross-system processes to identify root causes and opportunities to simplify work rather than automate inefficiencies.
Challenge and reframe stated requirements to clarify the underlying business problem and desired outcome.
Perform and guide data analysis to validate assumptions, estimate impact, and support recommendations.
Define data mappings, interface requirements, and non-functional requirements for complex integration work.
Partner with engineering and architecture teams to assess solution options, feasibility, and business implications.
Make prioritization and value trade-offs clear to support informed scope decisions.
Own the user acceptance testing and business validation approach, including entry and exit criteria, test scenarios, defect triage, and business sign-off.
Maintain and improve requirements traceability, documentation quality, and analysis standards within the team.
Mentor less experienced analysts and lead peer reviews of requirements and analysis deliverables.
Represent the business perspective in design sessions, governance forums, and prioritization discussions.
Lead post-implementation reviews to assess whether changes delivered the intended outcomes and benefits.

Required Qualifications:

5–10 years of experience in business analysis and business systems analysis, including demonstrated ownership of requirements for medium-sized initiatives from inception through benefits realization.
Strong hands-on experience across the areas below, with depth in several areas and working knowledge of the others:
Requirements and Analysis: Advanced elicitation and facilitation; user stories and acceptance criteria; business rules; gap and root-cause analysis; and requirements traceability.
Process Analysis: Complex cross-system process mapping; BPMN or equivalent notation; process simplification and redesign; and exception and control analysis.
Agile Delivery: Scrum or Kanban; backlog ownership and refinement; story slicing; Definitions of Ready and Done; and release or increment planning.
Data and Query: SQL for independent data analysis; data modelling concepts; integration data mapping; and data-based impact assessment.
Technical Literacy: REST APIs and integration patterns; the ability to read OpenAPI or Swagger specifications; and sufficient understanding of system and data architecture to assess feasibility.
Documentation and Tooling: Jira, Confluence, process modelling tools such as Visio or Lucidchart, and wireframing tools.
Testing and Validation: UAT strategy; entry and exit criteria; test scenario design; defect triage; and business sign-off.
Stakeholder Engagement and Facilitation: Workshop facilitation involving competing interests; stakeholder management; presentations to senior business audiences; and scope negotiation.
Proven experience owning requirements end to end, including initiatives where scope changed during delivery.
A track record of constructively challenging requirements and improving the resulting business or delivery outcome.
Experience mentoring or coaching less experienced analysts.
Excellent written and verbal communication skills, with the ability to explain business needs, options, trade-offs, and outcomes to engineers and senior stakeholders.
Sound judgement in ambiguous situations and the ability to support decisions when information is incomplete.

Preferred Qualifications:

Any of the following would be an asset:

Business Case and Value: Business case development, benefits definition and tracking, and cost-value trade-off analysis.
Additional Tools: Azure DevOps, ServiceNow, Figma or other wireframing tools, and Bruno or Postman for API exploration.
Reporting and Insights: Power BI, Databricks, KQL, Azure Data Explorer, and report or dashboard design.
Methods and Techniques: BPMN 2.0, customer journey mapping, service design, and Lean or Six Sigma process improvement.
Quality and Test Management: Xray test management, regression strategy, and accessibility requirements, including WCAG.
Industry Experience: Individual insurance, annuities, group benefits, wealth, or banking; advisor-facing or customer-facing digital products; and policy administration or claims platforms.
Risk and Compliance: Regulatory change delivery, audit and control requirements, and personally identifiable information and data protection considerations.
Legacy Modernization and Migration: Mainframe-fronting or legacy modernization programs, data migration requirements, and parallel-run validation.
Certifications: IIBA CCBA or CBAP, Certified Scrum Product Owner, SAFe, or an equivalent credential.
Experience supporting regulatory or compliance-driven delivery with fixed external deadlines.
Experience supporting a modernization or platform migration program.
The ability to understand the broader organizational context, evaluate alternatives, and identify overlooked opportunities.
Strong presentation, relationship-building, and interpersonal skills.
Contributions to a broader analysis community through practice groups, standards development, or knowledge sharing.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our distributed team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$113,000.00 CAD - $163,000.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

Own end-to-end requirements and analysis for medium-sized initiatives, from discovery and stakeholder alignment through delivery, user acceptance testing, and benefits realization. Guide process and data analysis, solution and scope decisions, documentation standards, and post-implementation reviews while representing business needs and mentoring other analysts.

Requirements

Requires 5–10 years of business or business systems analysis experience, including end-to-end ownership of medium-sized initiatives, strong facilitation and requirements skills, and hands-on experience with process analysis, Agile delivery, SQL, integrations, and UAT. Candidates should be able to challenge assumptions constructively, manage competing stakeholder needs, communicate with technical and senior business audiences, and coach less experienced analysts.

Skills

Requirements Elicitation and Analysis
Workshop Facilitation
Process Mapping and Redesign
Root-Cause Analysis
SQL and Data Analysis
Data Mapping and Integration Requirements
Agile Delivery
Backlog Ownership and Refinement
REST APIs and Integration Patterns
User Acceptance Testing
Stakeholder Management
Scope and Prioritization
Requirements Traceability
Mentoring and Coaching
Business Case and Benefits Tracking
Regulatory and Compliance Delivery

Benefits

Health Insurance
Dental Insurance
Mental Health Benefits
Vision Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Life and Accidental Death and Dismemberment Insurance
Adoption and Surrogacy Benefits
Wellness Benefits
Employee and Family Assistance Plans
Pension Plan
Global Share Ownership Plan with Employer Matching
Financial Education and Counseling
Paid Holidays
Vacation
Personal Days
Sick Days
Statutory Leaves of Absence
Incentive Compensation

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Requirements Traceability
User Stories
Acceptance Criteria
Business Rules
BPMN
Scrum
Kanban
SQL
Data Modeling
REST APIs
OpenAPI
Swagger
Jira
Confluence
Visio
Lucidchart
Azure DevOps
ServiceNow
Figma
Postman
Power BI
Databricks
KQL
Xray
WCAG
Lean Six Sigma
IIBA CCBA
IIBA CBAP
SAFe

Report this job