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Manulife

Senior Manager, Communications

Toronto, ON, Canada

$92,900.00 CAD - $142,900.00 CAD · Full-time

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Job details

Pay: $92,900.00 CAD - $142,900.00 CAD
Job type: Full-time
Apply by: Nov 8, 2026
Experience: 6-8+ years of experience in internal and external communications.
Posting language: English
Posted: Oct 10, 2026

Original job description

Reporting to the Head of Communications, North America & Europe, Manulife Wealth and Asset Management, the Senior Manager for Retirement & Wealth, Canada. will be responsible for building, connecting, and driving the communications strategy to support the objectives, visibility, and overall goals of the business.

This role will be responsible for developing communications strategies that articulate the strategic objectives of this business internally to connect colleague to our overarching Manulife Investment Management objectives, and externally to protect and enhance our reputation with the media, advisors, and other audiences.

In the execution of your responsibilities, this position will be a member of Manulife WAM’s Global Communications team and will work closely with other members of the Manulife communications team, as well as Communications Global Practice Areas (media relations, events, thought leadership, issues management, content) to drive initiatives forward and ensure continuous improvement of our work.

Position Responsibilities

Drive comprehensive internal and external communications support for Manulife Retirement and Wealth to effectively engage and inform employees and the press.
Develop and implement integrated communications plans, bring them to life through encouraging programs and tactics, and consistently measure to ensure we’re hitting the mark.
Build strategic partnerships with key segment and global business partners to capture and share relevant information that ensures colleagues are connected to our global mission, understand our strategy and the role they play in it, take pride in the products and services we offer, and are engaged in our award-winning culture.
Collaborate with segment and global communications colleagues to ensure consistent messaging, positioning, and language.
Oversee the development and maintenance of internal communication channels, such as intranet, executive messages & newsletters, and town hall meetings.
Monitor and measure the effectiveness of communication initiatives and adjust strategies as needed to drive engagement and understanding.

Required Qualifications

Bachelor's degree in marketing, communications, English, journalism or related field.
6-8+ years of experience in internal and external communications.

Preferred Qualifications

Previous experience working for an organization focused on wealth and asset management.
Deep capital markets and investing acumen, with a pulse on the issues and trends affecting the end investor.
Knowledge and understanding of private markets investment vehicles.
Significant experience across multiple communications disciplines (e.g. strategy communication, transformation messaging, engagement, people, culture and brand, issues management, social media, and storytelling).
Proven relationships in financial media, business, and personal finance across trade and top-tier outlets.
Experience with thought leadership initiatives, large- and small-scale event management.
Experience working with a shared services team considered an asset.
Ability to balance multiple projects and priorities within reasonable timelines.
A proven track record of strong execution.
Strong attention to detail.
Innovative, creative, proactive self-starter with a keen sense of urgency and initiative.
Ability to work both independently and as part of a globally integrated and aligned team of communicators.

When You Join Our Team

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

Develop and deliver internal and external communications strategies and programs for Manulife Retirement and Wealth, supporting business objectives, employee engagement, and the organization’s reputation. Partner with segment, global, and communications practice teams to align messaging, manage communication channels, and measure and improve the effectiveness of initiatives.

Requirements

A bachelor’s degree in marketing, communications, English, journalism, or a related field and at least 6–8 years of internal and external communications experience are required. Preferred qualifications include wealth or asset management experience, capital markets and investing knowledge, financial media relationships, and expertise across communications disciplines, with strong execution, organization, and collaboration skills.

Skills

Internal Communications
External Communications
Communications Strategy
Integrated Communications Planning
Media Relations
Stakeholder Engagement
Executive Communications
Intranet Management
Newsletter Development
Town Hall Planning
Issues Management
Thought Leadership
Event Management
Social Media
Storytelling
Communications Measurement

Benefits

Health Insurance
Dental Insurance
Mental Health Benefits
Vision Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Life Insurance
Accidental Death and Dismemberment Insurance
Adoption and Surrogacy Benefits
Wellness Benefits
Employee and Family Assistance Plans
Retirement Savings Plans
Pension Plan
Global Share Ownership Plan with Employer Matching Contributions
Financial Education and Counseling
Paid Holidays
Vacation
Personal Days
Sick Days
Statutory Leaves of Absence
Incentive Compensation

Visa sponsorship

Not detected in the job text

Keywords

Retirement and Wealth
Wealth Management
Asset Management
Capital Markets
Investing
Private Markets
Internal Communications
External Communications
Communications Strategy
Integrated Communications
Media Relations
Financial Media
Stakeholder Engagement
Executive Messages
Intranet
Newsletters
Town Halls
Thought Leadership
Issues Management
Social Media
Storytelling
Event Management
Employee Engagement
Reputation Management
Communications Measurement
Brand
Culture
Transformation Messaging

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