Find work in Canada.

612,681 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
W
Manager Production Planning and Inventory Control
Winpak
Winnipeg, MB
- Full-time
Winpak Division is seeking a Manager, Production Planning and Inventory Control to lead our Production and Inventory Control department in Winnipeg. Reporting to the Director of Sales,…
Added 10 mins ago
AG
Advisor, Human Resources
Alamos Gold Inc.
Lynn Lake, MB
- Full-time
Talent Acquisition & Onboarding: Lead full-cycle recruitment activities including job postings, candidate screening, interviews, offer preparation, onboarding coordination, site…
Added 10 mins ago
VC
Nursing Unit Assistant (NUA)
Vancouver Coastal Health
North Vancouver, BC
- $30.03 CAD / hour
- Other
…performs clerical/receptionist functions in the support of the delivery of client care. Places client/family needs above all other concerns. The Nursing Unit Assistant performs a variety of…
Added 10 mins ago
VC
Licensed Practical Nurse (LPN) - Transition Services
Vancouver Coastal Health
Vancouver, BC
- $32.84 to $41.35 CAD / hour
- Temporary
Has knowledge of and accesses appropriate resources embedded within the service delivery model to support nursing practice.
Added 10 mins ago
VC
Nursing Unit Assistant (NUA)
Vancouver Coastal Health
Richmond, BC
- $30.03 CAD / hour
- Part-time
…performs clerical/receptionist functions in the support of the delivery of client care. Places client/family needs above all other concerns. The Nursing Unit Assistant performs a variety of…
Added 10 mins ago
VC
Nursing Unit Assistant (NUA)
Vancouver Coastal Health
Vancouver, BC
- $30.03 CAD / hour
- Temporary
…performs clerical/receptionist functions in the support of the delivery of client care. Places client/family needs above all other concerns. The Nursing Unit Assistant performs a variety of…
Added 10 mins ago
VC
Nursing Unit Assistant (NUA)
Vancouver Coastal Health
Vancouver, BC
- $30.03 CAD / hour
- Other
…performs clerical/receptionist functions in the support of the delivery of client care. Places client/family needs above all other concerns. The Nursing Unit Assistant performs a variety of…
Added 10 mins ago
VC
Nursing Unit Assistant (NUA)
Vancouver Coastal Health
Richmond, BC
- $30.03 CAD / hour
- Temporary
…performs clerical/receptionist functions in the support of the delivery of client care. Places client/family needs above all other concerns. The Nursing Unit Assistant performs a variety of…
Added 10 mins ago
PH
Audiologist Cochlear Implant
Providence Healthcare
Vancouver, BC
- Full-time
State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to…
Added 10 mins ago
SA
Senior IT Engineer
Schema App
Remote, Canada
- Full-time
- Remote
This is a hands-on role that combines day-to-day IT ownership with technical project delivery. The role is approximately 50% internal IT operations and 50% project work across automation,…
Added 10 mins ago
CC
Retail Shift Leader
Canna Cabana
Ajax, ON · Meadow Ridge, Ajax, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 10 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Brantford, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 10 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Hamilton, ON
- From $21 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 10 mins ago
VE
Logistics Specialist
Veolia Environnement SA
Oakville, ON
- Full-time
Responsible for delivery performance KPIs to ensure communication accuracy for order fulfillment ● Act as the main point of contact for internal teams, coordinate and expedite the flow of…
Added 10 mins ago
UH
Research Associate I
University Health Network
Toronto, ON
- Full-time
Lead and support the development, implementation, monitoring, and evaluation of ICR strategic initiatives, projects, and funding opportunities.
Added 25 mins ago
AA
HSE/Auxiliary Trainer– Fixed Term Contract, Fly In/Fly Out - Gahcho Kué Mine
Anglo American / De Beers Group
NT · Gahcho Kué Mine, NORTHWEST TERRITORIES
- Full-time
…and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people, who are at the heart of our business. Our high performing teams…
Added 25 mins ago
M
Terminal Manager
Mohegan
Winnipeg, MB
- Full-time
As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible for…
Added 25 mins ago
TO
Nieuport Aviation Shuttle Operations Supervisor - Toronto
Transdev Ontario Manitoba
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
The Supervisor is expected to lead by example, promote a strong safety culture, maintain operational standards, and ensure that employees have the resources and guidance required to perform…
Added 25 mins ago
PC
Speech Language Pathologist
Pinecrest-Queensway Community Health Centre
Pembroke, ON
- Part-time
…services to individuals and families across the lifespan. As the Lead Agency for the First Words Preschool Speech and Language Program of Ottawa and Renfrew County for nearly 30 years,…
Added 25 mins ago
WR
Medical Physicist
Windsor Regional Hospital
Windsor, ON
- Full-time
Provide scientific and technical expertise to support the safe and effective delivery of radiation therapy.
Added 25 mins ago
WU
Associate Director, Leadership Programs
Western University
London, ON
- Full-time
The Associate Director leads the design, sourcing, delivery, and evaluation of leadership programs, learning events, coaching and assessment supports, and customized leadership and team…
Added 25 mins ago
OI
Forward Deployment Engineer (FDE)
Optimus Information
Vancouver, BC
- Full-time
Working alongside client stakeholders and Optimus architects and delivery teams, you will contribute across discovery, solution design, rapid prototyping, implementation, production…
Added 25 mins ago
P
Senior Product Manager, AI
Plusgrade
Montreal, QC · CAN - Montreal
- Full-time
…Marketing, and Legal teams, from product requirements through delivery. You'll lead scalable AI capabilities and experimentation infrastructure, then track KPIs, model performance, and…
Added 25 mins ago
Senior Business Process Analyst
iGaming Ontario
Toronto, ON
iGaming Ontario is hiring a Senior Business Process Analyst. Reporting to the Senior Manager, Program Delivery, the successful candidate will play a key role in advancing large-scale…
Added 25 mins ago
Talent Acquisition Specialist / Recruiter
Salit Steel
Grimsby, ON · Toronto, ON
As the Talent Acquisition Lead, you will own full-cycle recruitment for the organization. You are a natural "hunter" who proactively sources top-tier talent rather than relying solely on…

Manulife

Sr. Specialist, Risk Oversight and Policy Support

Toronto, ON, Canada

$73,725.00 CAD - $122,875.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $73,725.00 CAD - $122,875.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: Minimum of 5-7 years of experience in risk management or a related field.
Posting language: English
Posted: Nov 4, 2026

Original job description

In this role, the Sr. Specialist, Risk Oversight and Policy Support is a subject matter expert supporting the Manulife Bank Residential Lending team. The incumbent delivers the risk oversight program by retrieving, analyzing, and evaluating recorded calls and emails completed, and reviews monthly scorecard reporting, identifying trends and potential Sales Practices concerns, and works closely with District VPs, Regional VPs, and other stakeholders to support timely mitigation. Reporting to the Manager, Policy and Risk Management, the incumbent completes a defined volume of monthly reviews to assess compliance with sales practices and quality standards and provides RESL policy interpretation and support.

The role also supports the interpretation and application of RESL policies, facilitates stakeholder discussions to resolve policy-related issues, identifies policy gaps, and assesses risks associated with proposed changes.

This role is ideal for a highly analytical, detail-oriented and consultative professional who is comfortable working across data, policies and stakeholders, and who takes pride in managing large-scale sales oversight programs, supporting sales practice monitoring and policies in a fast-moving environment.

Position Responsibilities :

Risk Oversight Ownership and Execution (70%)

Develop and apply review criteria to evaluate product knowledge, processes, systems, and sales practices across interactions with financial advisors, mortgage brokers, and third-party contacts, ensuring quality and compliance requirements are met.
Identify, analyze, track, and communicate risk trends, control gaps, and performance concerns to Product and Sales management.
Provide clear, evidence-based findings and recommendations to support consistent risk management and quality outcomes.
Lead or contribute to revisions of risk oversight, action planning and evaluation tools and processes to strengthen controls and promote consistent practices.
Partner with team members and stakeholders to improve business processes, oversight practices, and service quality.
Maintain current knowledge of relevant products, procedures, systems, industry practices, and Manulife Bank services.
Use risk oversight findings and data to identify educational needs and present insights to Sales Enablement team.
Consult with the Bank Sales Training team on the research, design, delivery, and evaluation of targeted learning solutions and supporting assessment tools.

Policy Support (30%)

Provide RESL policy interpretation and guidance to stakeholders, escalating matters that require formal policy decisions.
Facilitate cross-functional discussions to resolve RESL policy-related issues and obtain alignment on practical application.
Identify RESL policy gaps, inconsistencies, and operational impacts, and recommend enhancements.
Assess risks, dependencies, and unintended consequences associated with proposed RESL policy changes.

Required Qualifications:

Sound knowledge across specific product lines, policies, sales and service processes and Sales Practices requirements across Manulife Bank.
RESL underwriting experience and demonstrated ability to interpret and apply policy in an operational environment.
Strong analytical and critical-thinking skills, including the ability to assess impacts, identify risks, evaluate trade-offs, challenge assumptions, and identify unintended consequences.
Strong relationship and stakeholder management skills, with the ability to provide constructive feedback and influence without direct authority.
Ability to maintain customer, business, and risk perspectives when evaluating calls, emails, policies, and operating practices.
High level of professionalism, attention to detail, discretion, and verbal and written communication skills.
Ability to handle sensitive information in a professional manner.
Strong planning, organization, and execution skills, with the ability to manage changing priorities and recurring deliverables.
Strong Excel and PowerPoint skills, with the ability to create clean, visually appealing reporting
Ability to identify workflow, system, procedural, and control gaps and escalate issues appropriately.
University degree in Risk Management, Finance, Business, Economics, Statistics, or a related field (MBA preferred or equivalent experience considered)
Minimum of 5-7 years of experience in risk management or a related field.
Ability to manage high Visibility and high-risk consequences.

Preferred qualifications:

Proficiency with relevant PC-based applications; knowledge of Verint is an asset.
3-5 years experience supporting Sales risk oversight programs
3-5 years experience supporting Residential Lending Policies and Procedures
Bilingualism (English and French) is considered an asset.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The incumbent is responsible for delivering a risk oversight program by analyzing sales interactions, identifying trends, and ensuring compliance with residential lending policies. They also provide policy interpretation, facilitate stakeholder discussions to resolve issues, and recommend enhancements to mitigate operational risks.

Requirements

Candidates must have 5-7 years of experience in risk management and a university degree in a related field such as Finance, Business, or Economics. Strong analytical skills, proficiency in Excel and PowerPoint, and demonstrated experience in residential lending policies are required.

Skills

Risk management
Policy interpretation
Data analysis
Sales oversight
Residential lending
Quality assurance
Stakeholder management
Critical thinking
Excel
PowerPoint
Compliance
Underwriting
Process improvement
Reporting
Communication skills

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Vacation days
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Risk Oversight
Policy Support
Residential Lending
Sales Practices
Compliance
Underwriting
Data Analysis
Stakeholder Management
Excel
PowerPoint
Verint
Risk Management
Quality Assurance
Financial Services
Banking
Performance Reporting
Process Improvement
Control Gaps
Sales Enablement
Operational Risk

Report this job