Jobs in Canada

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Added 7 mins ago
BD
Sales & Proposals Specialist
Black Diamond Lodging & Accommodations
Calgary, AB
- Full-time
Reporting to the General Manager, Workforce Canada, this sales-team support role will be client facing and accessible. This incumbent will be a holder of contracts, data points, follow-ups…
Added 7 mins ago
OC
Territory Manager, Dermatology, Ontario GTA West Region | Gestionnaire de territoire, Dermatologie, Région Ontario- GTA Ouest
Organon Canada
Kirkland, QC
- Full-time
Reporting to the National Sales Manager - Dermatology, the Territory Manager is responsible for achieving the sales and business objectives relative to our dermatology product, within…
Added 7 mins ago
CB
Gestionnaire de plateforme de données d'entreprise/ Enterprise Data Platform Manager
Cannara Biotech Inc.
Montreal, QC
- Full-time
Added 7 mins ago
RH
Senior Manager Analytics
Robert Half
Mississauga, ON
- $70 to $95 CAD / hour
- Contract
Work Arrangement: Hybrid, with 4 days per week onsite
Added 7 mins ago
FN
Application Business Analyst, IT Application Management
First National Financial LP
Toronto, ON · East York, ON
- Contract
Hybrid working environment (2-3 days in office)
Added 7 mins ago
SC
Commercial Lead
SYSTRA Canada
Toronto, ON
- Full-time
Analyzes data and develops reports and action plans to improve performance and achieve commercial priorities; coordinates analysis and provides reports on commercial risks, contract…
Added 23 mins ago
Q
Revenue Operations Manager – Partner & Channel Operations
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Quadient is seeking an experienced Revenue Operations Manager – Partner & Channel Operations to oversee the systems, processes, and data that support our partner and channel business.
Added 37 mins ago
J
Engineering Project Manager - Developer Services
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Engineering Project Manager - Developer Services based…
Added 37 mins ago
L
Software Developer - Tools
Limina
Toronto, ON
- Full-time
Limina is the contextual data intelligence platform built for the AI era. Evolved from Private AI, the world's most accurate PII and PHI de-identification engine, Limina has expanded into a…
Added 37 mins ago
BW
Community Resource Connector, Families in Recovery (FIR) - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Supports research activities within the program as necessary. Tasks may include data collection and data imputation for a variety of research-based and/or quality review-based activities.
Added 53 mins ago
GC
Site & Water Treatment Plant Coordinator
Glencore Canada
Granisle, BC
- Full-time
Valid driver’s license required;
Added 1 hour ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Must be able to work all shifts including weekends, holidays and 12-hour shifts
Added 1 hour ago
W
Maintenance Manager
Weyerhaeuser
ON · Kenora, ON
- Full-time
WE ARE…a safety first, safety always-focused team with a culture that fosters inclusion and empowers everyone to have a voice. We understand the goals and have the knowledge, skills and…
Added 1 hour ago
PC
SR&ED and Incentives, Senior Manager
Pwc Canada
Halifax, NS
- Full-time
A career in our SR&ED and Incentives practice at PwC Canada offers the opportunity to help clients solve business issues related to tax credits and incentives. As a Senior Manager and…
Added 1 hour ago
SE
Sr End User Key Accounts Manager, Power & Grid
Schneider Electric
Toronto, ON · Milton, ON
- Full-time
As Senior End User Key Accounts Manager, Power & Grid, you will own the strategy for a portfolio of key accounts, build relationships from technical teams to executive leadership, and…
Added 1 hour ago
Q
Revenue Operations Manager – Partner & Channel Operations
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Quadient is seeking an experienced Revenue Operations Manager – Partner & Channel Operations to oversee the systems, processes, and data that support our partner and channel business.
Added 1 hour ago
HS
Night Auditor/Shuttle Driver
Home2 Suites by Hilton Fort St. John
Fort St. John, BC
- $22 to $22.5 CAD / hour
- Full-time
Class 5 BC driver’s license required
Added 1 hour ago
W
Project Manager
Worley
Edmonton, AB
- Full-time
The Project Manager provides technical coordination and project execution leadership across multidisciplinary engineering, procurement, construction and commissioning activities. Working…
Added 2 hours ago
Material Handler
ELC Beauty LLC
Markham, ON
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of…
Added 2 hours ago
Material Handler
ELC Beauty LLC
Markham, ON
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of…
Added 2 hours ago
OC
Student, CLC Fitness
Olds College of Agriculture & Technology
Olds, AB
- $15.45 to $16.48 CAD / hour
- Part-time
The successful candidate must have current First Aid/CPR · Able to work evening, weekend and early morning shifts
Added 2 hours ago
QT
Building Science Lead
QEA Tech
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Since pioneering AI-powered building envelope analytics in 2019, following research and development that began in 2010, QEA Tech has completed over 1,000 large-scale projects across three…
Added 2 hours ago
T
Material Coordinator
Thales
Halifax, NS
- Full-time
The Material Coordinator will be responsible for ensuring the effective and timely execution of logistic activities. This function shall strive to support an uninterrupted flow of goods…
Added 2 hours ago
V
Specialist, Data Developer
Vale
Canada
- Full-time
You will report to the Manager, Data Platforms and Foundation and work closely with cross-functional teams including data scientists, analysts, architects, and business stakeholders.
Added 3 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides…

Manulife

Sr. Specialist, Risk Oversight and Policy Support

Toronto, ON, Canada

$73,725.00 CAD - $122,875.00 CAD · Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: $73,725.00 CAD - $122,875.00 CAD
Job type: Full-time
Apply by: Nov 13, 2026
Experience: Minimum of 5-7 years of experience in risk management or a related field.
Posting language: English
Posted: Nov 4, 2026

Original job description

In this role, the Sr. Specialist, Risk Oversight and Policy Support is a subject matter expert supporting the Manulife Bank Residential Lending team. The incumbent delivers the risk oversight program by retrieving, analyzing, and evaluating recorded calls and emails completed, and reviews monthly scorecard reporting, identifying trends and potential Sales Practices concerns, and works closely with District VPs, Regional VPs, and other stakeholders to support timely mitigation. Reporting to the Manager, Policy and Risk Management, the incumbent completes a defined volume of monthly reviews to assess compliance with sales practices and quality standards and provides RESL policy interpretation and support.

The role also supports the interpretation and application of RESL policies, facilitates stakeholder discussions to resolve policy-related issues, identifies policy gaps, and assesses risks associated with proposed changes.

This role is ideal for a highly analytical, detail-oriented and consultative professional who is comfortable working across data, policies and stakeholders, and who takes pride in managing large-scale sales oversight programs, supporting sales practice monitoring and policies in a fast-moving environment.

Position Responsibilities :

Risk Oversight Ownership and Execution (70%)

Develop and apply review criteria to evaluate product knowledge, processes, systems, and sales practices across interactions with financial advisors, mortgage brokers, and third-party contacts, ensuring quality and compliance requirements are met.
Identify, analyze, track, and communicate risk trends, control gaps, and performance concerns to Product and Sales management.
Provide clear, evidence-based findings and recommendations to support consistent risk management and quality outcomes.
Lead or contribute to revisions of risk oversight, action planning and evaluation tools and processes to strengthen controls and promote consistent practices.
Partner with team members and stakeholders to improve business processes, oversight practices, and service quality.
Maintain current knowledge of relevant products, procedures, systems, industry practices, and Manulife Bank services.
Use risk oversight findings and data to identify educational needs and present insights to Sales Enablement team.
Consult with the Bank Sales Training team on the research, design, delivery, and evaluation of targeted learning solutions and supporting assessment tools.

Policy Support (30%)

Provide RESL policy interpretation and guidance to stakeholders, escalating matters that require formal policy decisions.
Facilitate cross-functional discussions to resolve RESL policy-related issues and obtain alignment on practical application.
Identify RESL policy gaps, inconsistencies, and operational impacts, and recommend enhancements.
Assess risks, dependencies, and unintended consequences associated with proposed RESL policy changes.

Required Qualifications:

Sound knowledge across specific product lines, policies, sales and service processes and Sales Practices requirements across Manulife Bank.
RESL underwriting experience and demonstrated ability to interpret and apply policy in an operational environment.
Strong analytical and critical-thinking skills, including the ability to assess impacts, identify risks, evaluate trade-offs, challenge assumptions, and identify unintended consequences.
Strong relationship and stakeholder management skills, with the ability to provide constructive feedback and influence without direct authority.
Ability to maintain customer, business, and risk perspectives when evaluating calls, emails, policies, and operating practices.
High level of professionalism, attention to detail, discretion, and verbal and written communication skills.
Ability to handle sensitive information in a professional manner.
Strong planning, organization, and execution skills, with the ability to manage changing priorities and recurring deliverables.
Strong Excel and PowerPoint skills, with the ability to create clean, visually appealing reporting
Ability to identify workflow, system, procedural, and control gaps and escalate issues appropriately.
University degree in Risk Management, Finance, Business, Economics, Statistics, or a related field (MBA preferred or equivalent experience considered)
Minimum of 5-7 years of experience in risk management or a related field.
Ability to manage high Visibility and high-risk consequences.

Preferred qualifications:

Proficiency with relevant PC-based applications; knowledge of Verint is an asset.
3-5 years experience supporting Sales risk oversight programs
3-5 years experience supporting Residential Lending Policies and Procedures
Bilingualism (English and French) is considered an asset.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$73,725.00 CAD - $122,875.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The incumbent is responsible for delivering a risk oversight program by analyzing sales interactions, identifying trends, and ensuring compliance with residential lending policies. They also provide policy interpretation, facilitate stakeholder discussions to resolve issues, and recommend enhancements to mitigate operational risks.

Requirements

Candidates must have 5-7 years of experience in risk management and a university degree in a related field such as Finance, Business, or Economics. Strong analytical skills, proficiency in Excel and PowerPoint, and demonstrated experience in residential lending policies are required.

Skills

Risk management
Policy interpretation
Data analysis
Sales oversight
Residential lending
Quality assurance
Stakeholder management
Critical thinking
Excel
PowerPoint
Compliance
Underwriting
Process improvement
Reporting
Communication skills

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Vacation days
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Risk Oversight
Policy Support
Residential Lending
Sales Practices
Compliance
Underwriting
Data Analysis
Stakeholder Management
Excel
PowerPoint
Verint
Risk Management
Quality Assurance
Financial Services
Banking
Performance Reporting
Process Improvement
Control Gaps
Sales Enablement
Operational Risk

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Work requirements

Jobs in Canada