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Added 4 mins ago
MC
Financial Services Representative - Full Time
Meridian Credit Union
Hamilton, ON
- $50,000 to $53,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 5 mins ago
R
Assistant Branch Manager Intern, Bloor & Yonge Branch
RBC
Toronto, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 5 mins ago
R
Assistant Branch Manager Intern, Bloor & Yonge Branch
RBC
Toronto, ON
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team…
Added 5 mins ago
R
Branch Manager, Dundas & Parliament Branch
RBC
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 5 mins ago
Water Strategy Manager, AWS Water Team
Amazon
Toronto, ON
…efforts? Do you have the industry background, technical depth, and business development skills needed to help further establish AWS as the leader in the water…
Added 19 mins ago
B
Product Manager - Senior
Bevertec
Toronto, ON
- Contract
Hands-on experience with Agile delivery, Scrum, and Lean product development and working with cross-functional teams
Added 19 mins ago
EB
Manager, Technology Workplace Services
EQ Bank
Toronto, ON
- Volunteer
The Manager, Technology Workplace Services is responsible for the operational aspect of running Technology Workplace Services.
Added 35 mins ago
EB
Manager, Third Party Risk
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Senior Manager, Third Party Risk supports the development and ongoing execution of a strong operational risk management program across Equitable Bank and provides independent oversight…
Added 35 mins ago
PA
Used Car Sales Manager (Planet Ford)
Performance Auto Group
Brampton, ON
- Full-time
Assist the General Sales Manager and General Manager in the planning and forecasting of goals and objectives for the department and strive to meet them, as well as the development and…
Added 49 mins ago
BI
Product Owner With Backlog Management, Agile & Scrum Experience
BURGEON IT SERVICES
Toronto, ON
- Contract
An experienced Software Development Manager/Product Owner to lead the development and delivery of scalable, customer-centric solutions in an Agile environment.
Added 49 mins ago
B
Digital Experience Specialist, Web & Optimization
Beanfield
Toronto, ON
- Full-time
We don’t just build networks, we build communities. From our roots in Liberty Village to our growing footprint across Toronto, Montreal, and Vancouver, Beanfield has spent 35+ years…
Added 49 mins ago
EB
Manager, Third Party Risk
EQ Bank
Toronto, ON
- Full-time
The Senior Manager, Third Party Risk supports the development and ongoing execution of a strong operational risk management program across Equitable Bank and provides independent oversight…
Added 49 mins ago
Manager, Product and Solutions, Private Banking
Scotiabank
Toronto, ON
The Manager supports the development, delivery and ongoing enhancement of Private Banking products, services and client solutions. Working with the Senior Manager and partners across the…
Added 49 mins ago
Director, National Supervision, ScotiaMcLeod, Business Controls & Oversight - Toronto
Scotiabank
Toronto, ON
Collaborate with the Senior Manager, AML & Regulatory Initiatives to oversee implementation and execution of the enterprise AML/ATF Program across the Wealth Management business line,…
Added 1 hour ago
EG
Safety Chief - RAMS and Systems Assurance
Egis Group
Toronto, ON · Hamilton, Ontario
- Full-time
Safety Chief - RAMS and Systems Assurance is a senior leadership role based in Toronto, ON, Canada, responsible for directing system safety, reliability, availability, maintainability, and…
Added 1 hour ago
EI
Safety Chief - RAMS and Systems Assurance
Egis in Canada
Toronto, ON
- Full-time
Safety Chief - RAMS and Systems Assurance is a senior leadership role based in Toronto, ON, Canada, responsible for directing system safety, reliability, availability, maintainability, and…
Added 1 hour ago
PE
Corporate Sales Manager
ProFit Executive Search
Mississauga, ON
- $120,000 to $150,000 CAD / year
- Full-time
We are seeking an experienced and dynamic Toronto Area Sales Manager to lead our GTA builder (single family and multi-family) and retail (custom home builder and renovation/remodeling)…
Added 2 hours ago
TC
Learning & Development Manager
Takeda Canada Inc.
Toronto, ON
- Full-time
The Manager, Learning & Development serves as a trusted partner and advisor to Takeda Canada’s commercial teams and the broader organization. The role is responsible for initiating,…
Added 3 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…drive efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness…
Added 3 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 3 hours ago
WI
Regional Leader, Hydro and Dams (Ontario & Atlantic)
WSP in Canada
Toronto, ON
- Full-time
Drive regional growth by leading strategic business development initiatives across Ontario and Atlantic Canada
Added 3 hours ago
HG
Sales & Operations Manager (Branch Manager)
HUAYEE GROUP CANADA INC.
Mississauga, ON
- Full-time
Experience: 3+ years of experience in sales management, branch operations, or business development, preferably within the automotive, heavy machinery, agricultural equipment, or…
Added 4 hours ago
SP
Business Strategy Senior Manager - Canadian Public Sector Experience Services
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
As part of the Experience Services Competency in Salesforce Professional Services, the team is seeking a Business Strategy Senior Manager for Canadian Public Sector. The Business Strategy…
Added 4 hours ago
BI
Project Manager – Exterminauts
Behaviour Interactive
Montreal, QC
- Contract
Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting…

Manulife

Strategic Partnership Manager

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$92,900.00 CAD - $142,900.00 CAD · Full-time

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Applications open in a new tab.

Job details

Pay: $92,900.00 CAD - $142,900.00 CAD
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

As a Strategic Partnership Manager, you will play a critical role in leading initiatives, driving high value vendor relationships, optimizing third-party performance, and enabling strong business outcomes through strategic sourcing, contracting, partnership management and governance. You will collaborate across multiple business areas to ensure competitive agreements are secured, manage risks effectively, and deliver exceptional service to our internal stakeholders, customers and vendors. Key success factors for this role include effective contract execution, risk mitigation, vendor performance outcomes, stakeholder satisfaction, and achievement of commercial objectives.

Key Accountabilities

Vendor Contracting

Provide leadership and subject matter expertise across procurement, business projects and outsourcing initiatives, including the development, end-to-end negotiation, contract drafting, risk concurrence and management of high value contracts.
Lead end-to-end contracting activities with key stakeholders across Business Units, Procurement, Vendor Information Security, Legal, Risk, and Vendor Governance, including RFIs (Requests for Information), RFPs (Requests for Proposals), MSAs (Master Service Agreements), SOWs (Statements of Work), amendments, change requests, work orders, and NDAs (Non-Disclosure Agreements).
Ensure best-in-class service delivery and competitive commercial agreements by engaging appropriate stakeholder groups, optimizing total cost of ownership, driving long-term partnership value, and adhering to required project, operational, procurement, and risk frameworks.
Function as a trusted advisor, ensuring alignment with all Procurement policies, sourcing best practices, and enterprise standards related to contracting.

Relationship Management

Build proactive and trusted partnerships with business stakeholders, Procurement, Legal, Risk, and Vendor Governance teams to identify cost-effective, innovative solutions that enhance product and service delivery.
Partner closely with Vendor Governance Risk Management, Vendor Information Security Management, Operational Risk, Data Governance, Legal and other required stakeholders to appropriately assess, mitigate, and manage third-party risk (including supporting the following activities: third-party risk assessments, business continuity planning, concentration risk analysis and exit planning activities).
Build collaborative relationships with vendors and serve as a key liaison between vendors and business units to foster strong collaboration, maintain strategic alignment, and ensure vendors are positioned to deliver optimal performance and innovation.

Vendor Performance Management

Oversee vendor stakeholder compliance with all enterprise risk policies and ensure that vendors meet requirements set out by Vendor Governance - such as risk assessments, performance scorecards, audits, and business continuity planning.
Develop deep expertise in existing and future contracts, ensuring a full understanding of vendor obligations, KPIs (Key Performance Indicators) and SLAs (Service Level Agreements).
Establish, track, and report on KPIs, SLAs, contractual obligations as well as strategic objectives to measure vendor performance and identify gaps or issues requiring corrective action.
Conduct regular performance reviews, operational meetings, working group meetings, and touchpoints to ensure strategic alignment, address emerging issues, and strengthen vendor accountability.

Issue Management

Lead the resolution of major service disruptions related to contracted services, working with business stakeholders and vendors to restore service quickly and effectively.
Act as the primary escalation point for complex vendor related issues and disputes, driving root cause analysis and long-term corrective actions.

Qualifications & Experience:

Bachelor’s degree or equivalent business experience, with 5+ years of experience Strategic Partnerships, Insurance, and Contracting; experience in Vendor Management, Procurement, or Strategic Sourcing would be an asset.
Strong knowledge of Insurance business, operations, procurement processes, sourcing methodologies, contract law, as well as experience with third-party risk management frameworks and regulations relevant to third-party engagements.
Proven ability to build strong internal and external relationships and navigate complex stakeholder environments.
Exceptional collaboration, negotiation, and influencing skills, with the ability to balance business needs, vendor capabilities, and contractual obligations.
Excellent communication and presentation skills, including experience presenting to senior and executive audiences.
Strong analytical, problem solving, consulting, and conflict management skills.
Highly self-motivated with a strong drive for quality outcomes and the ability to achieve results through cross-functional or indirect resources.
Proven ability to collaborate effectively, offer peer support and build strong relationships within a cohesive team.
Demonstrated project management experience.

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Strategic Partnership Manager leads end-to-end vendor contracting, negotiation, and risk management initiatives across the organization. They are responsible for overseeing vendor performance, ensuring compliance with enterprise policies, and fostering strong collaborative relationships with internal and external stakeholders.

Requirements

Candidates must possess a bachelor's degree and at least 5 years of experience in strategic partnerships, procurement, or vendor management. Strong knowledge of contract law, third-party risk frameworks, and the insurance industry is required, along with excellent negotiation and communication skills.

Skills

Strategic sourcing
Contract negotiation
Vendor management
Risk mitigation
Procurement
Contract drafting
Stakeholder management
Relationship management
KPI tracking
SLA management
Project management
Data governance
Business continuity planning
Conflict management
Analytical skills
Problem solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Strategic Partnership Manager
Vendor Management
Procurement
Contracting
Strategic Sourcing
Risk Management
Insurance
RFI
RFP
MSA
SOW
NDA
KPI
SLA
Vendor Governance
Information Security
Data Governance
Business Continuity Planning
Contract Law
Stakeholder Engagement
Project Management
Commercial Objectives
Compliance
Audits
Performance Scorecards
Root Cause Analysis
Negotiation
Consulting
Conflict Management
Cross-functional Collaboration

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