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Added 2 mins ago
S
Regional Manager with Blue sky (Botwood)
Seafair
Grand Falls-Windsor, NL
- Full-time
Ensure effective 24/7 operations across assigned homes
Added 2 mins ago
TS
Healthy Workplace, Absence Partner Specialist
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Canada
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Production Coordinator - EA SPORTS™ NHL
EA SPORTS
Vancouver, BC
- Temporary
We’re looking for a proactive Production Coordinator to join our Studio Operations team on a temporary full-time basis for 6-months. We are looking for a problem solver who is passionate…
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SD
Human Resources Business Partner - SDM Northern Alberta
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AB · Edmonton, AB
- Full-time
As the Human Resources Business Partner is an Internal Consultant/Advisor to regional resources and Associate-Owners for all Human Resources Management disciplines.
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VB
Director of Financial Planning and Analysis
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Toronto, ON
- $160,000 to $180,000 CAD / year
- Full-time
…spur action, bridging the knowledge gap between Finance and Operations, and assisting in the creation of FP&A decision-support tools. You will simplify FP&A analysis into easily digestible…
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Law Clerk
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Mississauga, ON
To be the trusted partner for safe, innovative chemical solutions that improve everyday life and advance sustainability.
Added 32 mins ago
M
Director, Partnerships Strategy & Corporate Development
Manulife
Toronto, ON
- Full-time
Manage and maintain partner pipeline for new growth opportunities
Added 48 mins ago
SI
Senior Developer
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
…cause analysis, are areas you'll implement and improve. You'll partner with platform, data, and AI teams to design robust, production-ready solutions and improve system integration. System…
Added 48 mins ago
AY
Global Operations Coordinator
Avison Young Canada
Toronto, ON
- Full-time
The Global Operations Coordinator serves as a trusted partner to the COO, providing high-level executive support, project coordination, and administrative support.
Added 48 mins ago
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Regional Manager with Blue sky (Botwood)
Brightisle
Botwood, NL
- Full-time
Ensure effective 24/7 operations across assigned homes
Added 48 mins ago
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Team Leader
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- Full-time
Now hiring! Seed Science Operations Agronomy Manager
Added 1 hour ago
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Human Resources Generalist
Univeris
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
…uncompromising standard of talent. As we scale our international operations, the Human Resources Generalist serves as the core operational anchor of our Human Resources department and an…
Added 1 hour ago
J
Enterprise Account Manager
JAGGAER
Canada
- Full-time
…business opportunities within assigned accounts. You will also partner closely with Customer Success Managers to ensure that the outcomes sold are the outcomes…
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E
People Partner (Part-Time)
EcoOnline
Toronto, ON
- Part-time
We are looking for a proactive and adaptable HR Business Partner to support our Canadian and US colleagues. This is a varied role that combines hands-on local HR operations, local office…
Added 1 hour ago
AY
Global Operations Coordinator
Avison Young | Canada
Toronto, ON
- Full-time
The Global Operations Coordinator serves as a trusted partner to the COO, providing high-level executive support, project coordination, and administrative support.
Added 1 hour ago
MU
Senior Manager Equity, Diversity and Inclusion Strategic Initiatives
McMaster University
Hamilton, ON
- Full-time
Provides project leadership and drives accountability across diverse partner groups without direct reporting relationships, leveraging strong relationship management, communication,…
Added 1 hour ago
V
Senior Associate, Business Development (Finance/Accounting Staffing Agency)
Vaco
Toronto, ON
- Full-time
…entrepreneurial professionals are trusted to own their markets. You will partner with skilled recruiters, leverage broader national capabilities, and deliver talent solutions ranging from…
Added 1 hour ago
ST
Registered Practical Nurse - Withdrawal Management Program
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- Full-time
May be required to meet occupational health and policy requirements of partner Agency locations including full COVID-19 vaccination, annual influenza vaccination and full immunization series
Added 1 hour ago
M
Workday Solutions Delivery Manager
McKesson
Mississauga, ON
- Full-time
As the primary technology delivery partner for Workday stakeholders, this leader is accountable not only for individual deliverables but also for making sure the right resources and skills…
Added 1 hour ago
M
HR Technology Solutions Manager
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- Full-time
…Acquisition, Learning & Development, Talent Management, People Operations, and Employee…
Added 1 hour ago
BV
VP, Operations & Transformation
Big Viking Games
Remote, Canada
- Full-time
- Remote
As VP, Operations & Transformation, you will lead the modernization of Big Viking Games and run the operations that power the business. You will report to the CEO, serve on the leadership…
Added 1 hour ago
E
Human Resources Business Partner (HRBP)
EPCOR
AB · Edmonton, Alberta
- Full-time
- Temporary
We have an exciting opportunity for a business-minded Human Resources Business Partner (HRBP) to join our Human Resources team. Reporting to the Associate Director, HR Operations, you will…
Added 2 hours ago
UO
Program Coordinator
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Edmonton, AB
- Full-time
Reporting to the Director of the Kule Folklore Centre, the Program Coordinator will lead day-to-day office operations in support of the Kule Folklore Centre. This position provides project…
Added 2 hours ago
IH
Director of Operations
Intrepid Health
Mississauga, ON
- $115,000 to $120,000 CAD / year
- Full-time
…high-quality patient care. We are building a best-in-class operations infrastructure to support our clinics, physicians, and staff as we…
Added 2 hours ago
AR
Controller
Accu-staff Resource Systems Enterprises LTD
Vaughan, ON
- $100,000 to $150,000 CAD / year
- Full-time
With operations spanning Asia, Europe, and North America, our client's business offers the scale, diversity, and innovation of an international market.

Manulife

Strategic Partnership Manager

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$92,900.00 CAD - $142,900.00 CAD · Full-time

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Job details

Pay: $92,900.00 CAD - $142,900.00 CAD
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

As a Strategic Partnership Manager, you will play a critical role in leading initiatives, driving high value vendor relationships, optimizing third-party performance, and enabling strong business outcomes through strategic sourcing, contracting, partnership management and governance. You will collaborate across multiple business areas to ensure competitive agreements are secured, manage risks effectively, and deliver exceptional service to our internal stakeholders, customers and vendors. Key success factors for this role include effective contract execution, risk mitigation, vendor performance outcomes, stakeholder satisfaction, and achievement of commercial objectives.

Key Accountabilities

Vendor Contracting

Provide leadership and subject matter expertise across procurement, business projects and outsourcing initiatives, including the development, end-to-end negotiation, contract drafting, risk concurrence and management of high value contracts.
Lead end-to-end contracting activities with key stakeholders across Business Units, Procurement, Vendor Information Security, Legal, Risk, and Vendor Governance, including RFIs (Requests for Information), RFPs (Requests for Proposals), MSAs (Master Service Agreements), SOWs (Statements of Work), amendments, change requests, work orders, and NDAs (Non-Disclosure Agreements).
Ensure best-in-class service delivery and competitive commercial agreements by engaging appropriate stakeholder groups, optimizing total cost of ownership, driving long-term partnership value, and adhering to required project, operational, procurement, and risk frameworks.
Function as a trusted advisor, ensuring alignment with all Procurement policies, sourcing best practices, and enterprise standards related to contracting.

Relationship Management

Build proactive and trusted partnerships with business stakeholders, Procurement, Legal, Risk, and Vendor Governance teams to identify cost-effective, innovative solutions that enhance product and service delivery.
Partner closely with Vendor Governance Risk Management, Vendor Information Security Management, Operational Risk, Data Governance, Legal and other required stakeholders to appropriately assess, mitigate, and manage third-party risk (including supporting the following activities: third-party risk assessments, business continuity planning, concentration risk analysis and exit planning activities).
Build collaborative relationships with vendors and serve as a key liaison between vendors and business units to foster strong collaboration, maintain strategic alignment, and ensure vendors are positioned to deliver optimal performance and innovation.

Vendor Performance Management

Oversee vendor stakeholder compliance with all enterprise risk policies and ensure that vendors meet requirements set out by Vendor Governance - such as risk assessments, performance scorecards, audits, and business continuity planning.
Develop deep expertise in existing and future contracts, ensuring a full understanding of vendor obligations, KPIs (Key Performance Indicators) and SLAs (Service Level Agreements).
Establish, track, and report on KPIs, SLAs, contractual obligations as well as strategic objectives to measure vendor performance and identify gaps or issues requiring corrective action.
Conduct regular performance reviews, operational meetings, working group meetings, and touchpoints to ensure strategic alignment, address emerging issues, and strengthen vendor accountability.

Issue Management

Lead the resolution of major service disruptions related to contracted services, working with business stakeholders and vendors to restore service quickly and effectively.
Act as the primary escalation point for complex vendor related issues and disputes, driving root cause analysis and long-term corrective actions.

Qualifications & Experience:

Bachelor’s degree or equivalent business experience, with 5+ years of experience Strategic Partnerships, Insurance, and Contracting; experience in Vendor Management, Procurement, or Strategic Sourcing would be an asset.
Strong knowledge of Insurance business, operations, procurement processes, sourcing methodologies, contract law, as well as experience with third-party risk management frameworks and regulations relevant to third-party engagements.
Proven ability to build strong internal and external relationships and navigate complex stakeholder environments.
Exceptional collaboration, negotiation, and influencing skills, with the ability to balance business needs, vendor capabilities, and contractual obligations.
Excellent communication and presentation skills, including experience presenting to senior and executive audiences.
Strong analytical, problem solving, consulting, and conflict management skills.
Highly self-motivated with a strong drive for quality outcomes and the ability to achieve results through cross-functional or indirect resources.
Proven ability to collaborate effectively, offer peer support and build strong relationships within a cohesive team.
Demonstrated project management experience.

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Strategic Partnership Manager leads end-to-end vendor contracting, negotiation, and risk management initiatives across the organization. They are responsible for overseeing vendor performance, ensuring compliance with enterprise policies, and fostering strong collaborative relationships with internal and external stakeholders.

Requirements

Candidates must possess a bachelor's degree and at least 5 years of experience in strategic partnerships, procurement, or vendor management. Strong knowledge of contract law, third-party risk frameworks, and the insurance industry is required, along with excellent negotiation and communication skills.

Skills

Strategic sourcing
Contract negotiation
Vendor management
Risk mitigation
Procurement
Contract drafting
Stakeholder management
Relationship management
KPI tracking
SLA management
Project management
Data governance
Business continuity planning
Conflict management
Analytical skills
Problem solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Strategic Partnership Manager
Vendor Management
Procurement
Contracting
Strategic Sourcing
Risk Management
Insurance
RFI
RFP
MSA
SOW
NDA
KPI
SLA
Vendor Governance
Information Security
Data Governance
Business Continuity Planning
Contract Law
Stakeholder Engagement
Project Management
Commercial Objectives
Compliance
Audits
Performance Scorecards
Root Cause Analysis
Negotiation
Consulting
Conflict Management
Cross-functional Collaboration

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