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Added 22 mins ago
TS
Business Development Representative - Microsoft Cloud Software (SAAS) | Représentant du développement des affaires - Logiciels Cloud Microsoft (SAAS)
TD SYNNEX
Montreal, QC
- Full-time
Build your career in cloud technology and business development with TD SYNNEX. As a Business Development Representative supporting Microsoft Cloud Software (SaaS), you’ll work directly with…
Added 22 mins ago
C
First Nations/Métis/Inuit Candidates - Banking Centre Roles( BC Interior)
CIBC
Creston, BC · Golden, BC · Grand Forks, BC · Kamloops, BC · Kelowna, BC
- Full-time
…work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether…
Added 22 mins ago
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Customer Service Representative (Cantonese & Mandarin)
BMO
Toronto, ON
- Part-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 22 mins ago
H
Représentant de services technique / Technical Field Service Representative
Hitachi
Mont-Saint-Hilaire, QC · (HE)Office_QC_Mont-Saint Hilaire
- Full-time
Are you ready to power up your career with Hitachi Energy? We are seeking a dynamic and skilled Field Service Representative to join our team. This role offers the chance to work on…
Added 37 mins ago
UI
Store Manager
UAP Inc.
Fort Saskatchewan, AB
- Full-time
Provide excellent customer service and support sales growth by working with the store’s team, the sales representative, and the regional management team
Added 52 mins ago
BB
Service Billing
Bosch Building Technologies
ON
- $38,950 to $47,150 CAD / year
- Full-time
…operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems…
Added 1 hour ago
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Portfolio Administrator
Aviso
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership,…
Added 1 hour ago
GT
Cashier (Part-Time)
Giant Tiger
Beloeil, QC
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 hour ago
Wealth Management Intern (Student/New Grad)
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC
We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:
Added 1 hour ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
Richelieu Hardware looking for a Sales Representative - Industrial for the Onward Hardware, in the Atlantic region.
Added 2 hours ago
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Customer Service Representative
BMO
Toronto, ON
- Part-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 2 hours ago
AA
Store Driver
Advance Auto Parts
Timmins, ON
- $17.95 to $18.85 CAD / hour
- Full-time
…and inventory processes in the store. This position can be part time or full time and must be fleet safety…
Added 2 hours ago
M
Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…secured, manage risks effectively, and deliver exceptional service to our internal stakeholders, customers and vendors. Key success factors for this role include effective contract…
Added 2 hours ago
C
Claims Representative III, Bodily Injury
Co-operators
Barrie, ON · Guelph, ON · Hamilton, ON · London, ON · Mississauga, ON · Ottawa, ON · Toronto, ON · Gloucester, ON
- Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 2 hours ago
IC
Product Manager, Investment Product Management
ivari Canada
Toronto, ON
- Full-time
ivari is part of Sagicor Financial Corporation, a leading financial services provider with over 185 years of history operating across the Caribbean, US, and Canada. We offer a wide range of…
Added 3 hours ago
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Customer Service Representative
BMO
Ingersoll, ON
- Part-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 3 hours ago
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Cleaner
BGIS
Barrhead, AB
- Part-time
This is a regular, full-time or part-time position with a salary range of $17.95 - $20.88 per hour. The starting salary will be based on the successful candidate’s competencies, including…
Added 3 hours ago
FK
Business Development Manager
Fresh Kitchen + Juice Bar
Vaughan, ON
- Full-time
Spend time in restaurants during key times to observe the overall execution and ambiance. Deliver coaching, feedback and engage with Guests to assess overall satisfaction (with product,…
Added 3 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Kingston, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 3 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Ottawa, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 3 hours ago
GT
Store Associate (Part-Time)
Giant Tiger
Alliston, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 3 hours ago
Claims Service Ambassador
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided…
Added 3 hours ago
CT
Bank Customer Service Representative (Bilingual) - H
Canadian Tire Corporation
Amherstburg, ON · Belleville, ON · Carleton Place, ON · Chatham-Kent, ON · Cornwall, ON · ON · Fort Erie, ON · Greater Napanee, ON · Grimsby, ON · Hamilton, ON · Hawkesbury, ON · Niagara Falls, ON · North Bay, ON · Orleans, ON · Ottawa, ON · Owen Sound, ON · St. Catharines, ON · Sudbury, ON · Tecumseh, ON · Timmins, ON · Toronto, ON · Windsor, ON
- Part-time
This is a bilingual role with permanent part-time and full-time positions available. Please apply only if you speak and write both English and French fluently.
Added 3 hours ago
CT
Bank Customer Service Representative - H
Canadian Tire Corporation
ON
- Part-time
This posting is for a permanent part-time position.
Added 4 hours ago
M
Sales Leader
Manulife
Toronto, ON
- Full-time
At Manulife, we are looking for an energetic and highly motivated sales leader to lead a team of Licensed Financial Consultants within our Wealth and Retirement business. This is an…

Manulife

Strategic Partnership Manager

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$92,900.00 CAD - $142,900.00 CAD · Full-time

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Job details

Pay: $92,900.00 CAD - $142,900.00 CAD
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

As a Strategic Partnership Manager, you will play a critical role in leading initiatives, driving high value vendor relationships, optimizing third-party performance, and enabling strong business outcomes through strategic sourcing, contracting, partnership management and governance. You will collaborate across multiple business areas to ensure competitive agreements are secured, manage risks effectively, and deliver exceptional service to our internal stakeholders, customers and vendors. Key success factors for this role include effective contract execution, risk mitigation, vendor performance outcomes, stakeholder satisfaction, and achievement of commercial objectives.

Key Accountabilities

Vendor Contracting

Provide leadership and subject matter expertise across procurement, business projects and outsourcing initiatives, including the development, end-to-end negotiation, contract drafting, risk concurrence and management of high value contracts.
Lead end-to-end contracting activities with key stakeholders across Business Units, Procurement, Vendor Information Security, Legal, Risk, and Vendor Governance, including RFIs (Requests for Information), RFPs (Requests for Proposals), MSAs (Master Service Agreements), SOWs (Statements of Work), amendments, change requests, work orders, and NDAs (Non-Disclosure Agreements).
Ensure best-in-class service delivery and competitive commercial agreements by engaging appropriate stakeholder groups, optimizing total cost of ownership, driving long-term partnership value, and adhering to required project, operational, procurement, and risk frameworks.
Function as a trusted advisor, ensuring alignment with all Procurement policies, sourcing best practices, and enterprise standards related to contracting.

Relationship Management

Build proactive and trusted partnerships with business stakeholders, Procurement, Legal, Risk, and Vendor Governance teams to identify cost-effective, innovative solutions that enhance product and service delivery.
Partner closely with Vendor Governance Risk Management, Vendor Information Security Management, Operational Risk, Data Governance, Legal and other required stakeholders to appropriately assess, mitigate, and manage third-party risk (including supporting the following activities: third-party risk assessments, business continuity planning, concentration risk analysis and exit planning activities).
Build collaborative relationships with vendors and serve as a key liaison between vendors and business units to foster strong collaboration, maintain strategic alignment, and ensure vendors are positioned to deliver optimal performance and innovation.

Vendor Performance Management

Oversee vendor stakeholder compliance with all enterprise risk policies and ensure that vendors meet requirements set out by Vendor Governance - such as risk assessments, performance scorecards, audits, and business continuity planning.
Develop deep expertise in existing and future contracts, ensuring a full understanding of vendor obligations, KPIs (Key Performance Indicators) and SLAs (Service Level Agreements).
Establish, track, and report on KPIs, SLAs, contractual obligations as well as strategic objectives to measure vendor performance and identify gaps or issues requiring corrective action.
Conduct regular performance reviews, operational meetings, working group meetings, and touchpoints to ensure strategic alignment, address emerging issues, and strengthen vendor accountability.

Issue Management

Lead the resolution of major service disruptions related to contracted services, working with business stakeholders and vendors to restore service quickly and effectively.
Act as the primary escalation point for complex vendor related issues and disputes, driving root cause analysis and long-term corrective actions.

Qualifications & Experience:

Bachelor’s degree or equivalent business experience, with 5+ years of experience Strategic Partnerships, Insurance, and Contracting; experience in Vendor Management, Procurement, or Strategic Sourcing would be an asset.
Strong knowledge of Insurance business, operations, procurement processes, sourcing methodologies, contract law, as well as experience with third-party risk management frameworks and regulations relevant to third-party engagements.
Proven ability to build strong internal and external relationships and navigate complex stakeholder environments.
Exceptional collaboration, negotiation, and influencing skills, with the ability to balance business needs, vendor capabilities, and contractual obligations.
Excellent communication and presentation skills, including experience presenting to senior and executive audiences.
Strong analytical, problem solving, consulting, and conflict management skills.
Highly self-motivated with a strong drive for quality outcomes and the ability to achieve results through cross-functional or indirect resources.
Proven ability to collaborate effectively, offer peer support and build strong relationships within a cohesive team.
Demonstrated project management experience.

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Strategic Partnership Manager leads end-to-end vendor contracting, negotiation, and risk management initiatives across the organization. They are responsible for overseeing vendor performance, ensuring compliance with enterprise policies, and fostering strong collaborative relationships with internal and external stakeholders.

Requirements

Candidates must possess a bachelor's degree and at least 5 years of experience in strategic partnerships, procurement, or vendor management. Strong knowledge of contract law, third-party risk frameworks, and the insurance industry is required, along with excellent negotiation and communication skills.

Skills

Strategic sourcing
Contract negotiation
Vendor management
Risk mitigation
Procurement
Contract drafting
Stakeholder management
Relationship management
KPI tracking
SLA management
Project management
Data governance
Business continuity planning
Conflict management
Analytical skills
Problem solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Strategic Partnership Manager
Vendor Management
Procurement
Contracting
Strategic Sourcing
Risk Management
Insurance
RFI
RFP
MSA
SOW
NDA
KPI
SLA
Vendor Governance
Information Security
Data Governance
Business Continuity Planning
Contract Law
Stakeholder Engagement
Project Management
Commercial Objectives
Compliance
Audits
Performance Scorecards
Root Cause Analysis
Negotiation
Consulting
Conflict Management
Cross-functional Collaboration

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