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Added 12 mins ago
BH
Senior Solution Architect
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
…efficiency, safety, and overall employee and/or customer experience. Lead cross-functional collaboration with business units, IT architects, project teams, and vendors to deliver integrated…
Added 12 mins ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
…be directed and reviewed by a Delivery Manager or Technical…
Added 12 mins ago
OH
Senior Product Manager
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
The Senior Product Manager will lead the Notification and Secure Mail Service (NaSM) product. NaSM serves as an email, SMS, and document storage service for cancer screening campaigns run…
Added 12 mins ago
A
Delivery Lead
Avanade
Toronto, ON
- Full-time
…mobilization, execution, and successful closure of projects. During the project life-cycle, you will communicate status with regular frequency, manage risks, and issue and monitor financial…
Added 12 mins ago
IG
SAP Project Manager
Insight Global
Cambridge, ON
- $120 to $130 CAD / hour
- Contract
Lead and coordinate SAP S/4HANA deployment activities across multiple project workstreams.
Added 12 mins ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
Lead the Fleet. Drive Performance. Shape the Future.
Added 12 mins ago
IH
Lead | Accessibility
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is seeking a permanent full-time Lead, Accessibility to champion initiatives that create a more accessible, inclusive, and equitable healthcare environment. This is an…
Added 13 mins ago
CS
Senior Technical Architect, Application Development & Support
Canadian Standards Association
Toronto, ON
- Full-time
Acts as lead developer and technical design authority for applications in scope, setting coding standards, design patterns, branching strategy, and definition of done for internal and…
Added 13 mins ago
CS
Manager, Strategic Initiatives - Energy Systems Standards (Petroleum & Natural Gas / Nuclear)
Canadian Standards Association
Calgary, AB
- $116,230 to $152,555 CAD / year
- Full-time
Contribute to sector strategies and lead assigned aspects of implementation. Monitor active and planned initiatives against strategic priorities, recommend adjustments, and support sector…
Added 28 mins ago
CE
Organizational Lead - Communications
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
Organizational Lead - CommunicationsCompass ELC Location: Administration Office – Peterborough, Ontario
Added 28 mins ago
CE
Systems and Structure Strategist - People and Culture (HR)
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
Lead Compliance and Risk Management (including alignment with Legislation, Policy development and CELC Vision Framework).
Added 28 mins ago
Automation Project Manager
Spartan Controls Ltd.
Burnaby, BC
We are hiring an Automation Project Manager based at our Burnaby Automation Centre to lead the delivery of our full automation project scope, with a strong focus on Process and Safety…
Added 43 mins ago
A
Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents
Added 43 mins ago
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Clinical Nurse Mentor
Sanya’k̓ula
Port Coquitlam, BC
- Full-time
Demonstrated ability to lead change and support staff through transition.
Added 43 mins ago
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Data Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Integrations Architecture, the Data Lead is responsible for facilitating the end-to-end data migration process for Workday implementations for the BC Health…
Added 43 mins ago
A
Technical Program Manager-II, GO-AI
Amazon
Vancouver, BC
- Full-time
Design and lead human-in-the-loop solutions and AI workflows that bridge science, engineering, and operations.
Added 43 mins ago
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Health and Safety Advisor (Rotating Shifts)
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
…regulations, conduct site inspections, deliver safety training, and lead incident reporting and investigations. You’ll maintain accurate safety documentation, promote awareness through…
Added 43 mins ago
SI
Franchise Success Partner
Steamoji, Inc.
Vancouver, BC
- Full-time
Technology Operations & Project Management (30%)
Added 43 mins ago
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Mechanical Designer
Bold Robotic Solutions Inc.
Vineland, ON
- Full-time
● Evaluate vendors based on technical fit, cost, lead time, and quality.
Added 43 mins ago
HR
Solution Engineering Manager
Hitachi Rail
Toronto, ON
- Full-time
The SEM directs and manages the Engineering team on Bid/Project to achieve company objectives in terms of program schedule, financial and quality targets. This role requires a solid…
Added 43 mins ago
D
Product Owner, Product management
Desjardins
Montréal-Ouest, QC
- Full-time
…member/client experience. You will work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected…
Added 43 mins ago
GC
Senior Hydrogeologist
GEI Consultants, Inc.
Markham, ON
- Full-time
This role is ideal for a professional who wants to shape project delivery, strengthen client relationships, and contribute directly to business growth while collaborating with…
Added 43 mins ago
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Senior R&D Engineer - Medical Device #7920
ECI
Quebec, QC
- Full-time
Provide quality and compliance input to project teams for decisions and deliverables (e.g., Design Change Analysis, Design Inputs, Design Outputs, Test Methods, Design Review, Design V&V,…
Added 43 mins ago
A
Automation Controls Associate Manager
Accenture
Calgary, AB · Vancouver, BC · Mississauga, ON · Ottawa, ON · Toronto, ON
- Full-time
· Be responsible for the completion of all project requirements, including, but not limited to:
Added 43 mins ago
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Senior Hydrologist
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Manulife

Strategic Partnership Manager

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$92,900.00 CAD - $142,900.00 CAD · Full-time

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Job details

Pay: $92,900.00 CAD - $142,900.00 CAD
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

As a Strategic Partnership Manager, you will play a critical role in leading initiatives, driving high value vendor relationships, optimizing third-party performance, and enabling strong business outcomes through strategic sourcing, contracting, partnership management and governance. You will collaborate across multiple business areas to ensure competitive agreements are secured, manage risks effectively, and deliver exceptional service to our internal stakeholders, customers and vendors. Key success factors for this role include effective contract execution, risk mitigation, vendor performance outcomes, stakeholder satisfaction, and achievement of commercial objectives.

Key Accountabilities

Vendor Contracting

Provide leadership and subject matter expertise across procurement, business projects and outsourcing initiatives, including the development, end-to-end negotiation, contract drafting, risk concurrence and management of high value contracts.
Lead end-to-end contracting activities with key stakeholders across Business Units, Procurement, Vendor Information Security, Legal, Risk, and Vendor Governance, including RFIs (Requests for Information), RFPs (Requests for Proposals), MSAs (Master Service Agreements), SOWs (Statements of Work), amendments, change requests, work orders, and NDAs (Non-Disclosure Agreements).
Ensure best-in-class service delivery and competitive commercial agreements by engaging appropriate stakeholder groups, optimizing total cost of ownership, driving long-term partnership value, and adhering to required project, operational, procurement, and risk frameworks.
Function as a trusted advisor, ensuring alignment with all Procurement policies, sourcing best practices, and enterprise standards related to contracting.

Relationship Management

Build proactive and trusted partnerships with business stakeholders, Procurement, Legal, Risk, and Vendor Governance teams to identify cost-effective, innovative solutions that enhance product and service delivery.
Partner closely with Vendor Governance Risk Management, Vendor Information Security Management, Operational Risk, Data Governance, Legal and other required stakeholders to appropriately assess, mitigate, and manage third-party risk (including supporting the following activities: third-party risk assessments, business continuity planning, concentration risk analysis and exit planning activities).
Build collaborative relationships with vendors and serve as a key liaison between vendors and business units to foster strong collaboration, maintain strategic alignment, and ensure vendors are positioned to deliver optimal performance and innovation.

Vendor Performance Management

Oversee vendor stakeholder compliance with all enterprise risk policies and ensure that vendors meet requirements set out by Vendor Governance - such as risk assessments, performance scorecards, audits, and business continuity planning.
Develop deep expertise in existing and future contracts, ensuring a full understanding of vendor obligations, KPIs (Key Performance Indicators) and SLAs (Service Level Agreements).
Establish, track, and report on KPIs, SLAs, contractual obligations as well as strategic objectives to measure vendor performance and identify gaps or issues requiring corrective action.
Conduct regular performance reviews, operational meetings, working group meetings, and touchpoints to ensure strategic alignment, address emerging issues, and strengthen vendor accountability.

Issue Management

Lead the resolution of major service disruptions related to contracted services, working with business stakeholders and vendors to restore service quickly and effectively.
Act as the primary escalation point for complex vendor related issues and disputes, driving root cause analysis and long-term corrective actions.

Qualifications & Experience:

Bachelor’s degree or equivalent business experience, with 5+ years of experience Strategic Partnerships, Insurance, and Contracting; experience in Vendor Management, Procurement, or Strategic Sourcing would be an asset.
Strong knowledge of Insurance business, operations, procurement processes, sourcing methodologies, contract law, as well as experience with third-party risk management frameworks and regulations relevant to third-party engagements.
Proven ability to build strong internal and external relationships and navigate complex stakeholder environments.
Exceptional collaboration, negotiation, and influencing skills, with the ability to balance business needs, vendor capabilities, and contractual obligations.
Excellent communication and presentation skills, including experience presenting to senior and executive audiences.
Strong analytical, problem solving, consulting, and conflict management skills.
Highly self-motivated with a strong drive for quality outcomes and the ability to achieve results through cross-functional or indirect resources.
Proven ability to collaborate effectively, offer peer support and build strong relationships within a cohesive team.
Demonstrated project management experience.

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Strategic Partnership Manager leads end-to-end vendor contracting, negotiation, and risk management initiatives across the organization. They are responsible for overseeing vendor performance, ensuring compliance with enterprise policies, and fostering strong collaborative relationships with internal and external stakeholders.

Requirements

Candidates must possess a bachelor's degree and at least 5 years of experience in strategic partnerships, procurement, or vendor management. Strong knowledge of contract law, third-party risk frameworks, and the insurance industry is required, along with excellent negotiation and communication skills.

Skills

Strategic sourcing
Contract negotiation
Vendor management
Risk mitigation
Procurement
Contract drafting
Stakeholder management
Relationship management
KPI tracking
SLA management
Project management
Data governance
Business continuity planning
Conflict management
Analytical skills
Problem solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Strategic Partnership Manager
Vendor Management
Procurement
Contracting
Strategic Sourcing
Risk Management
Insurance
RFI
RFP
MSA
SOW
NDA
KPI
SLA
Vendor Governance
Information Security
Data Governance
Business Continuity Planning
Contract Law
Stakeholder Engagement
Project Management
Commercial Objectives
Compliance
Audits
Performance Scorecards
Root Cause Analysis
Negotiation
Consulting
Conflict Management
Cross-functional Collaboration

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