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Added 8 mins ago
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Defence Consulting Expert
CGI
Ottawa, ON
- Full-time
The successful candidate will serve as a trusted advisor to defence clients and will play a key role in identifying, shaping, and winning new business opportunities, while also contributing…
Added 8 mins ago
BG
Heavy Equipment Technician - Shop
Brandt Group of Companies
Trois-Rivières, QC
- Full-time
Use computer applications and information systems (i.e. John Deere Service Advisor) to document maintenance, inspection, and diagnosis
Added 8 mins ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
North Bay, ON
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our North Bay location.
Added 8 mins ago
Financial Advisor - Eastgate Crossing, Regina, Saskatchewan
Scotiabank
Regina, SK
…Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey…
Added 8 mins ago
Financial Advisor - Sardis, Chilliwack BC
Scotiabank
Chilliwack, BC
…Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey…
Added 23 mins ago
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Senior Manager- Clean Economy
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Initially, through interaction with clients and the client service teams, you will be involved with consulting and preparing claims related to the Clean Economy ITCs. As these ITCs are…
Added 23 mins ago
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Retail Sales Associate (Advisor) - Whistler
MEC
Whistler, BC
- $19.35 to $20.2 CAD / hour
- Internship
As an Advisor, you'll make MEC a great place to visit. You'll give exceptional member service by matching people with gear that suits their needs, and you'll share your real-world…
Added 23 mins ago
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Senior Manager- Clean Economy
Deloitte
Fredericton, NB
- Full-time
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Added 23 mins ago
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SQL Server Administrator
Apptoza Inc.
Montreal, QC
- Full-time
Govern Azure SQL automatic tuning and Database Advisor recommendations, including production safeguards and rollback readiness.
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Senior Manager- Clean Economy
Deloitte
Saint John, NB
- Full-time
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Added 23 mins ago
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MSSQL Admin
Epsilon Solutions Ltd.
Montreal, QC
- Full-time
Govern Azure SQL automatic tuning and Database Advisor recommendations, including production safeguards and rollback readiness.
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Financial Advisor- CIRO- ID or CIRO-MFDA/AMF
CIBC
Airdrie, AB · Calgary, AB · Cochrane, AB · High River, AB · Lethbridge, AB · Nanton, AB · Strathmore, AB
- Full-time
…management, financial services support, and exceptional client service. As a Financial Advisor, you’ll deliver on CIBC’s Imperial Service approach, acting as a single point of contact for…
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Sr.Financial Advisor - CIRO-MFD/AMF
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- Full-time
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Added 24 mins ago
US Corporate Tax - Toronto - Senior Manager
EY
Toronto, ON
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Added 24 mins ago
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Advisor IT Data Center Strategy
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Calgary, AB · Edmonton, AB
- Full-time
…operational excellence, innovation, and sustainable growth. As an Advisor IT Data Center Strategy, you will play a key role in shaping and supporting the enterprise infrastructure that…
Added 38 mins ago
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Customer Support Advisor (CSA)
Brandt Group of Companies
Nisku, AB
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our Nisku Truck and Trailer location.
Added 38 mins ago
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Strategic Lead – Transportation Planning & Strategy
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · Windsor, ON · North York, ON
- Full-time
…shape the market strategy to grow our transportation planning service and guide the professional development of the staff who execute…
Added 38 mins ago
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Director, Energy Advisory
AECOM
Calgary, AB
- Full-time
Develop trusted-advisor relationships with executives and senior decision-makers.
Added 53 mins ago
BG
Représentant·e pièces et service | Heavy Equipment Parts & Service Advisor (CSA)
Brandt Group of Companies
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Added 53 mins ago
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Représentante des ventes d’équipements lourds – Division de la location | Heavy Duty Equipment Sales Representative - Rentals Division
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Servir de point de contact principal pour les clients, en assurant la coordination interne pour le service, la facturation et la logistique.
Added 53 mins ago
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Financial Advisor - Willowbrook Park, Langley BC
Scotiabank
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…Banking Branch network, our focus is to provide exceptional service throughout the customer’s journey…
Added 53 mins ago
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Export Advisor – Lower Mainland
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Community Futures BC is now accepting applications for an Export Advisor. This contract position will be responsible for increasing visibility and awareness of the Export Navigator Program…
Added 53 mins ago
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Client Advisor - Brampton (Bilingual: Arabic, Tagalog)
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…moments that matter. We value each person’s unique customer service style and encourage you to bring your best to our clients every…
Added 53 mins ago
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Associate
RBC Dominion Securities
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- Full-time
…(PIM) team. The successful candidate will possess a passion for service excellence and thrive in a dynamic and fast-paced team…
Added 53 mins ago
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Associate
RBC Dominion Securities
BC · West Vancouver, BC
- Full-time
You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

Manulife

Strategic Partnership Manager

Halifax, NS, Canada
Toronto, ON, Canada
Waterloo, ON, Canada
Montreal, QC, Canada

$92,900.00 CAD - $142,900.00 CAD · Full-time

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Job details

Pay: $92,900.00 CAD - $142,900.00 CAD
Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

As a Strategic Partnership Manager, you will play a critical role in leading initiatives, driving high value vendor relationships, optimizing third-party performance, and enabling strong business outcomes through strategic sourcing, contracting, partnership management and governance. You will collaborate across multiple business areas to ensure competitive agreements are secured, manage risks effectively, and deliver exceptional service to our internal stakeholders, customers and vendors. Key success factors for this role include effective contract execution, risk mitigation, vendor performance outcomes, stakeholder satisfaction, and achievement of commercial objectives.

Key Accountabilities

Vendor Contracting

Provide leadership and subject matter expertise across procurement, business projects and outsourcing initiatives, including the development, end-to-end negotiation, contract drafting, risk concurrence and management of high value contracts.
Lead end-to-end contracting activities with key stakeholders across Business Units, Procurement, Vendor Information Security, Legal, Risk, and Vendor Governance, including RFIs (Requests for Information), RFPs (Requests for Proposals), MSAs (Master Service Agreements), SOWs (Statements of Work), amendments, change requests, work orders, and NDAs (Non-Disclosure Agreements).
Ensure best-in-class service delivery and competitive commercial agreements by engaging appropriate stakeholder groups, optimizing total cost of ownership, driving long-term partnership value, and adhering to required project, operational, procurement, and risk frameworks.
Function as a trusted advisor, ensuring alignment with all Procurement policies, sourcing best practices, and enterprise standards related to contracting.

Relationship Management

Build proactive and trusted partnerships with business stakeholders, Procurement, Legal, Risk, and Vendor Governance teams to identify cost-effective, innovative solutions that enhance product and service delivery.
Partner closely with Vendor Governance Risk Management, Vendor Information Security Management, Operational Risk, Data Governance, Legal and other required stakeholders to appropriately assess, mitigate, and manage third-party risk (including supporting the following activities: third-party risk assessments, business continuity planning, concentration risk analysis and exit planning activities).
Build collaborative relationships with vendors and serve as a key liaison between vendors and business units to foster strong collaboration, maintain strategic alignment, and ensure vendors are positioned to deliver optimal performance and innovation.

Vendor Performance Management

Oversee vendor stakeholder compliance with all enterprise risk policies and ensure that vendors meet requirements set out by Vendor Governance - such as risk assessments, performance scorecards, audits, and business continuity planning.
Develop deep expertise in existing and future contracts, ensuring a full understanding of vendor obligations, KPIs (Key Performance Indicators) and SLAs (Service Level Agreements).
Establish, track, and report on KPIs, SLAs, contractual obligations as well as strategic objectives to measure vendor performance and identify gaps or issues requiring corrective action.
Conduct regular performance reviews, operational meetings, working group meetings, and touchpoints to ensure strategic alignment, address emerging issues, and strengthen vendor accountability.

Issue Management

Lead the resolution of major service disruptions related to contracted services, working with business stakeholders and vendors to restore service quickly and effectively.
Act as the primary escalation point for complex vendor related issues and disputes, driving root cause analysis and long-term corrective actions.

Qualifications & Experience:

Bachelor’s degree or equivalent business experience, with 5+ years of experience Strategic Partnerships, Insurance, and Contracting; experience in Vendor Management, Procurement, or Strategic Sourcing would be an asset.
Strong knowledge of Insurance business, operations, procurement processes, sourcing methodologies, contract law, as well as experience with third-party risk management frameworks and regulations relevant to third-party engagements.
Proven ability to build strong internal and external relationships and navigate complex stakeholder environments.
Exceptional collaboration, negotiation, and influencing skills, with the ability to balance business needs, vendor capabilities, and contractual obligations.
Excellent communication and presentation skills, including experience presenting to senior and executive audiences.
Strong analytical, problem solving, consulting, and conflict management skills.
Highly self-motivated with a strong drive for quality outcomes and the ability to achieve results through cross-functional or indirect resources.
Proven ability to collaborate effectively, offer peer support and build strong relationships within a cohesive team.
Demonstrated project management experience.

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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More about this job

Responsibilities

The Strategic Partnership Manager leads end-to-end vendor contracting, negotiation, and risk management initiatives across the organization. They are responsible for overseeing vendor performance, ensuring compliance with enterprise policies, and fostering strong collaborative relationships with internal and external stakeholders.

Requirements

Candidates must possess a bachelor's degree and at least 5 years of experience in strategic partnerships, procurement, or vendor management. Strong knowledge of contract law, third-party risk frameworks, and the insurance industry is required, along with excellent negotiation and communication skills.

Skills

Strategic sourcing
Contract negotiation
Vendor management
Risk mitigation
Procurement
Contract drafting
Stakeholder management
Relationship management
KPI tracking
SLA management
Project management
Data governance
Business continuity planning
Conflict management
Analytical skills
Problem solving

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy support
Wellness benefits
Employee assistance plan
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Strategic Partnership Manager
Vendor Management
Procurement
Contracting
Strategic Sourcing
Risk Management
Insurance
RFI
RFP
MSA
SOW
NDA
KPI
SLA
Vendor Governance
Information Security
Data Governance
Business Continuity Planning
Contract Law
Stakeholder Engagement
Project Management
Commercial Objectives
Compliance
Audits
Performance Scorecards
Root Cause Analysis
Negotiation
Consulting
Conflict Management
Cross-functional Collaboration

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