Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 42 mins ago
CC
Director of Development
Canadian Centre for Policy Alternatives
Toronto, ON
- Full-time
…Director oversees the development department. The role includes direct supervision of three (3) full-time team members and two (2) part-time term employees. The Director is responsible for…
Added 2 hours ago
WB
Senior Administrative Assistant
Whistler Blackcomb
Whistler, BC
- Full-time
Full Time Roles Are Eligible For The Above, Plus
Added 2 hours ago
HE
Entry level Marketing Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Hype Events | Midtown Toronto, ON | Full-Time | Fully Onsite
Added 2 hours ago
MD
Accounting Officer
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Full/Part Time: Flexible 30-40 hours per week
Added 2 hours ago
PH
General Practitioner in Radiation Oncology - BC Cancer - Victoria
Provincial Health Services Authority
Victoria, BC
- Full-time
…to join its team in beautiful Victoria. This site offers a full range of services in Medical Oncology, Radiation Oncology, Palliative Care, and support services such as Nutrition, Clinical…
Added 3 hours ago
CH
Health Care Aide
Covenant Health Canada
AB · Edmonton, AB
- Internship
The Health Care Aide (HCA) is a regulated health professional who provides direct personal care and health support services to clients across the lifespan, in accordance with their scope of…
Added 3 hours ago
CH
Unit Manager
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…and collaborative Unit Manager, Pharmacy Services to lead and support pharmacy services here at the Misericordia Community Hospital and Villa Caritas. In this key leadership role, you will…
Added 3 hours ago
CH
Social Worker II
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…interventions, and risk screening. Familiarity with a variety of Income Support programs, housing options, and transportation options relevant to seniors in the community. Familiarity with…
Added 4 hours ago
S
School Psychologist, Complex Developmental Behavioural Conditions (CDBC) - BC Children’s Hospital & Sunny Hill Health Centre
Sanya’k̓ula
Vancouver, BC
- Temporary
…children and youth with complex neurodevelopmental and functional support needs. This population often presents with significant challenges across multiple domains, including cognition,…
Added 4 hours ago
AH
Primary Care Paramedic
Alberta Health Services
Grande Cache, AB
- Temporary
…different pace of life and the opportunity to practice to your full clinical scope, Emergency Health Services (EHS) in Northern Alberta may be the perfect fit. Experience a diverse and…
Added 4 hours ago
AH
Registered Nurse
Alberta Health Services
Tofield, AB
- Part-time
…holders will be paid $40.76 to $55.79 per hour. Upon obtaining a full practice permit, the rate of pay will be adjusted to the applicable Registered Nurse rate in accordance with UNA…
Added 4 hours ago
PH
Medical Stenographer 1, Anatomical Pathology - Lions Gate Hospital Labs
Provincial Health Services Authority
North Vancouver, BC
- Full-time
…our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians…
Added 4 hours ago
S
Rental Sales Agent (Toronto Pearson International Airport)
SIXT
Mississauga, ON
- Full-time
Uniform Provided Receive a full uniform at no cost to maintain a professional appearance
Added 4 hours ago
J
Senior Practice Specialist | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Commercial Lines | Toronto or Durham, ON | Hybrid | Full Time, Permanent
Added 4 hours ago
Fixed Operations Manager - Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
We are seeking an experienced, results-driven Fixed Operations Manager to lead, direct, and grow our Parts and Service departments. This executive leadership role is responsible for the…
Added 4 hours ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
…management tools). You will also have indirect and potentially direct leadership over team members, providing important feedback on their work and supporting their professional…
Added 5 hours ago
AH
Occupational Therapist I
Alberta Health Services
Vegreville, AB
- Full-time
…needs of individuals, groups, or a community. You may act as a direct service provider, consultant, educator, or advocate and function as an integral health care team member. You will…
Added 5 hours ago
AH
Registered Nurse
Alberta Health Services
Stony Plain, AB
- Part-time
…delivering appropriate therapeutic nursing services within professional practice standards, coordinating resources, establishing goals for client delivery, and evaluating outcomes. In…
Added 5 hours ago
AH
Advanced Care Paramedic
Alberta Health Services
Grande Prairie, AB
- Full-time
…your lifestyle while providing meaningful opportunities for professional growth and development. By joining EHS, you become part of a high-performing and supportive team committed to…
Added 5 hours ago
AH
Advanced Care Paramedic
Alberta Health Services
Grande Prairie, AB
- Full-time
…your lifestyle while providing meaningful opportunities for professional growth and development. By joining EHS, you become part of a high-performing and supportive team committed to…
Added 5 hours ago
AH
Registered Nurse
Alberta Health Services
Airdrie, AB
- Full-time
…Registered Nurse, Case Manager (CM), works as a member of an inter-professional care team. Based on the Continuing Care Case Management Competency Framework, you demonstrate ability in the…
Added 5 hours ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Critical Care Nurse is a leader and pivotal member of the inter-professional team. The Intensive Care Unit (ICU) Registered Nurse (RN) act as a primary caregiver to the patient and…
Added 5 hours ago
C
Bilingual Senior HR Business Partner – Corporate Groups
CBC/Radio-Canada
Ottawa, ON
- Full-time
…and Industrial Relations (HR/IR) consultation and operational support to leaders across key Corporate…
Added 6 hours ago
Registered Practical Nurse
Indwell
London, ON
Hours of Work: Full time- 40 hours per week, 8 hours a day Tuesday through Saturday with flexibility to meet program needs, including public holidays. As the program operates 7 days a week,…
Added 6 hours ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
This is a Regular Part Time Support Staff position working 24 hours per week at the rate of $28.22 per hour.

Manulife

Tax Operations Representative

Waterloo, ON, Canada
Montreal, QC, Canada
Halifax, NS, Canada

$51,975.00 CAD - $86,625.00 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $51,975.00 CAD - $86,625.00 CAD
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

The Tax Operation team is seeking a Bilingual Tax Operations Representative to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe in empowering employees to take initiative and grow within the company.

In our operations team, we love working together and learning from each other, all while serving customers with the highest level of dedication. That's why this role is a mix of in-office and remote work, with team members in the office on Tuesdays through Thursdays. This hybrid model not only supports work-life balance but also fosters collaboration and innovation, which are essential as we strive to grow the business.

Reporting to the Manager of Tax Operations, the incumbent of the position is primarily responsible for handling advisor and customer interactions - including both outbound calls and incoming inquiries - for transactions relating to individual insurance taxation with varying levels of complexity.

Position Responsibilities:

This role will be collaborating with various individuals within the tax team and internal stakeholders across Manulife. The role will involve a variety of tasks and functions including:

Provide exceptional customer service to policyholders, agents, and other collaborators in both French and English languages through outbound calls and emails.
Respond to customer inquiries, assess issues, and deliver detailed, proactive solutions.
Meet daily service level agreements with high accuracy.
Demonstrate emotional intelligence and understanding in all interactions to build positive relationships with customers and advisors.
Contribute to the success of the Tax team by supporting additional tasks and initiatives as assigned.

Required Qualifications:

Proven experience working in a fast-paced customer service environment. A minimum of 3 years of experience in a similar role is preferred.
Self-started with ability to work with minimal direct supervision.
Strong technical skills and ability to navigate multiple computer systems and software applications.
Ability to learn and understand basic Tax concepts.
Ability to shift quickly and adapt to change.
Ability to work in a fast-paced environment.
Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

Preferred Qualifications:

Ability to learn new software/system applications quickly
Demonstrates initiative, attention to detail, and decision-making skills
Strong interpersonal skills and verbal and written communication skills
Solid problem-solving skills
Ability to respond positively and constructively to challenges and opportunities
Organizational skills and ability to multitask
Consistently responds to challenges and opportunities in a positive and productive manner
Proficient in Excel (ability to do Pivot tables, VLOOKUPs, sorting and handling large amounts of data)
Consistently meet or exceed productivity, quality and service standard objectives.
Multi-task and prioritize daily to maintain workload and to address urgent/rush cases.
The versatility to do many different types of work within the business area.
Consistent demonstration of flexibility and adaptability in a rapidly changing environment.
Confidently communicate (written or phone) with internal, external clients, sponsors, agents and brokers in a courteous and professional manner
Routinely demonstrate ownership and accountability of all re‐quests in a proactive rather than reactive manner.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

CAN, Quebec, Montreal, 900 Boulevard de Maisonneuve Ouest

Working Arrangement

Hybrid

Salary range is expected to be between

$51,975.00 CAD - $86,625.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

The incumbent is responsible for handling advisor and customer interactions regarding individual insurance taxation through outbound calls and emails. They must provide proactive solutions, meet service level agreements, and collaborate with internal stakeholders to ensure high-quality service.

Requirements

Candidates should have at least 3 years of experience in a fast-paced customer service environment and be fully bilingual in French and English. Proficiency in computer systems and the ability to learn tax concepts quickly are essential for this role.

Skills

Customer service
Bilingualism
Taxation knowledge
Technical skills
Problem-solving
Emotional intelligence
Communication
Excel
Pivot tables
VLOOKUP
Multitasking
Adaptability
Attention to detail
Decision-making
Accountability
Interpersonal skills

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension plan
Global share ownership plan
Paid time off
Statutory leaves of absence

Visa sponsorship

Not detected in the job text

Keywords

Tax Operations
Insurance Taxation
Customer Service
Bilingual
Hybrid Work
Excel
Pivot Tables
VLOOKUP
Data Analysis
Financial Services
Stakeholder Management
Service Level Agreements
Emotional Intelligence
Problem Solving
Accountability
Multitasking
Adaptability
Communication Skills
Individual Insurance
Manulife
John Hancock

Report this job