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Added 24 days ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 24 days ago
H
Nurse Practitioner
HealthCareersInSask.ca
Duck Lake, SK
- Full-time
…The position will report to and work under the direction of a manager in one of the designated program areas. Practicing within Saskatchewan Health Authority policies, CRNS standards, and…
Added 24 days ago
PR
Human Resources Director
Phoenix Residential Society
Moose Jaw, SK
- Full-time
The Human Resources Director provides leadership across the full employee lifecycle, including recruitment and retention, employee relations, labour relations, performance management,…
Added 24 days ago
R|
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Endometriosis Research Program at the Research Institute of the McGill University Health Centre conducts patient-oriented clinical and epidemiological research aimed at improving the…
Added 24 days ago
SH
Supervisor, Patient Registration
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
…communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We…
Added 24 days ago
SH
Supervisor, Patient Registration
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
…communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We…
Added 24 days ago
MG
eCommerce Merchant - New Era Canada
Mint Green Group
Pointe-Claire, QC
- Full-time
…set by leadership and aligned with the brand's Product Line Manager and wholesale…
Added 24 days ago
MG
eCommerce Merchant - '47 Brand Canada
Mint Green Group
Pointe-Claire, QC
- Full-time
…set by leadership and aligned with the brand's Product Line Manager and wholesale…
Added 24 days ago
V
Manager, Digital Performance Consulting
Visa
Toronto, ON
- Full-time
…Engine Optimization (SEO), Answer Engine Optimization (AEO), program launch, digital customer acquisition, customer and merchant life cycle optimization, retention enhancement, benchmark…
Added 24 days ago
R
Software Developer, Quality Engineering
RideCo
Waterloo, ON
- Full-time
Added 24 days ago
Manager Quality ULTCAD
Patterson-UTI
Leduc, AB
Lead and manage the Quality Control Supervisor and Quality Inspectors, providing coaching, development, training, and support to strengthen the Quality Control program.
Added 24 days ago
Account Manager - Higher Education
Mentimeter
Toronto, ON
As an Account Manager, you will lead the expansion of our existing Enterprise customers by focusing on revenue growth through renewals and up-sales while serving as a trusted adviser to our…
Added 24 days ago
Project Administrator- Syncrude Aurora
Fort McKay Group of Companies
Fort McMurray, AB
Under the direction of the Project Manager, the Project Administrator ensures that all work is being recorded and reported in a timely fashion, and that records of such are kept in an…
Added 24 days ago
C
Senior People Business Partner
Clio
Toronto, ON · Burnaby, BC · Vancouver, BC · Calgary, AB
- Full-time
…organization, including Production Engineering, IT, Security and Data Engineering. This role sits at the intersection of business strategy, operational execution, and team performance…
Added 24 days ago
M
Associate Product Manager, Ecosystem Integrations
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
The Associate Product Manager, Ecosystem Integrations supports the strategy and delivery of the connections that enable our Get Care and broader Member Experience strategy. The role works…
Added 24 days ago
M
Technical Program Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
We are seeking an experienced Technical Program Manager to lead complex, cross-functional technology initiatives supporting our omni-channel communications and document management platform.
Added 24 days ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $125,000 to $150,000 CAD / year
- Full-time
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
Added 24 days ago
BC
Registered Nurse - Complex Care (C4)
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Clinical Manager, Medically Complex Care, the successful applicant will be responsible for comprehensive nursing care in the Medically Complex program and must meet the…
Added 24 days ago
BC
Infection Control Professional (ICP)
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Reporting to the Manager of Infection Prevention and Control, the Infection Control Professional (ICP) will act as support with the ongoing implementation, development and…
Added 24 days ago
NG
Talent & Workforce Planning Manager
NFI Group Inc.
Winnipeg, MB
- Full-time
Evaluate program and assessment effectiveness and use data to identify opportunities for improvement
Added 24 days ago
Bilingual Client Service Representative
Scotiabank
Ottawa, ON
…regulations, internal policies, and procedures Reporting to the Manager, Client Services, as a Client Service Representative, you will be responsible for responding to and providing timely…
Added 24 days ago
SG
Key Account Sales Manager
Smiths Group
Mississauga, ON
- Full-time
As a Sales Key Account Manager, you will directly manage the day-to-day account management responsibilities of one or more of Smiths Detections’ key customers. This role provides service…
Added 25 days ago
LF
Partenaire d’affaires, talents et culture (Bilingue) / Business Partner, Talent and Culture (Bilingual)
La Fromagerie Coopéerative St-Albert
ON · The Nation/La Nation, ON
- $75,000 to $90,000 CAD / year
- Full-time
· Support them in onboarding, engagement, development, recognition and retention.
Added 25 days ago
XI
Manager, Customer Intelligence
Xplore Inc
Markham, ON
- Full-time
We're looking for a Manager, Customer Intelligence, based in Markham office (2-3 days a week) to help build and operationalize Xplore's customer and market understanding, supporting the…
Added 25 days ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…

Manulife

Technical Program Manager

Toronto, ON, Canada
Waterloo, ON, Canada

$86,100.00 CAD - $136,100.00 CAD · Full-time

Apply About employer

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Job details

Pay: $86,100.00 CAD - $136,100.00 CAD
Job type: Full-time
Apply by: Nov 20, 2026
Experience: Minimum 3+ years of experience in technical program management, technical project management, technology delivery, or a similar role.
Posting language: English
Posted: Oct 14, 2026

Original job description

Are you a self-starter who thrives on solving complex technical and delivery challenges? Are you passionate about bringing teams together to deliver high-quality solutions? If so, then we want to hear from you!

We are seeking an experienced Technical Program Manager to lead complex, cross-functional technology initiatives supporting our omni-channel communications and document management platform.

Your leadership will be critical to coordinating work across teams, maintaining delivery momentum, and ensuring technology solutions achieve intended business and customer outcomes.

Our team continues to transform as a digital, customer-centric organization. As a part of this ongoing transformation, we are building digital solutions and leveraging vendor capabilities based on the latest technologies.

The customer is the focus of everything we do, and millions of customers rely on our products daily. We believe in the value of empowering our team members with the resources to solve critical problems for the future of the business, which is why we need you!

Position Responsibilities:

Lead the end-to-end lifecycle of complex technology initiatives, from planning and mobilization through delivery, implementation, and post-implementation review.

Define program scope, objectives, outcomes, milestones, delivery plans, governance, and success measures in partnership with business and technology stakeholders.

Coordinate work across engineering, architecture, product, operations, security, risk, and vendor teams to maintain alignment and delivery momentum.

Build and maintain integrated program plans that identify milestones, resources, cross-team dependencies, critical paths, and delivery commitments.

Proactively identify, assess, and manage risks, issues, assumptions, and dependencies, driving mitigation plans and escalating decisions when needed.

Establish clear governance, reporting, and decision-making forums to provide stakeholders and leaders with timely visibility into program health, progress, tradeoffs, and outcomes.

Facilitate planning sessions, status reviews, dependency discussions, and retrospectives that result in clear decisions, actions, owners, and target dates.

Partner with technical leads to understand solution architecture, delivery constraints, implementation sequencing, operational readiness, and nonfunctional requirements.

Manage changes to scope, schedule, and delivery approach through transparent impact assessment, stakeholder alignment, and documented decisions.

Track program performance and delivery metrics, using data and insights to improve predictability, quality, and execution.

Ensure implementation, release, change management, and operational readiness activities are coordinated and completed successfully.

Lead post-implementation reviews, capture lessons learned, and drive continuous improvement across program delivery practices.

Bring an innovative mindset to improving delivery processes, team collaboration, and technology outcomes.

Required Qualifications:

Minimum 3+ years of experience in technical program management, technical project management, technology delivery, or a similar role.
Experience with program and project tracking tools such as Jira, Confluence, or similar platforms.

Experience with Agile, hybrid, and traditional program delivery methodologies.
Experience managing large, complex initiatives spanning multiple teams, systems, vendors, or business areas.
Excellent communication, facilitation, collaboration, negotiation, and stakeholder management skills.

Ability to translate complex technical information into clear plans, decisions, and updates for technical and nontechnical audiences.

Strong analytical, organizational, problem-solving, and decision-making skills.

Ability to influence without direct authority, create accountability, and drive progress in a matrixed environment.
Experience developing executive-level status reporting, delivery metrics, risk assessments, and decision materials.

Preferred Qualifications:

Bachelor's degree in Computer Science, Information Technology, Information Systems, Business, or a related field, or equivalent experience
PMP certified.
Knowledge of life insurance or financial services workflows and regulatory considerations is an asset

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply About employer

More about this job

Responsibilities

Lead the end-to-end lifecycle of complex technology initiatives, coordinating across engineering, product, and operations teams to ensure successful delivery. Define program scope, manage dependencies, and provide transparent reporting to stakeholders to drive business outcomes.

Requirements

Requires a minimum of 3+ years of experience in technical program management or a similar technology delivery role. Candidates must possess strong skills in Agile methodologies, stakeholder management, and the ability to translate complex technical information for diverse audiences.

Skills

Technical program management
Agile methodologies
Jira
Confluence
Stakeholder management
Risk management
Cross-functional leadership
Strategic planning
Vendor management
Data analysis
Communication
Facilitation
Negotiation
Problem-solving
Decision-making
Operational readiness

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Manager
Agile
Jira
Confluence
Project Management
Technology Delivery
Cross-functional
Stakeholder Management
Risk Assessment
Governance
Operational Readiness
Financial Services
Life Insurance
PMP
Digital Transformation
Vendor Management
System Architecture
Change Management
Delivery Metrics
Strategic Planning
Matrixed Environment
Nonfunctional Requirements
Retrospectives
Program Lifecycle
Business Outcomes
Customer-centric
Documentation
Communication
Analytical Skills
Leadership

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