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Added 2 mins ago
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Copywriter (6 month FTC)
DEPT®
Toronto, ON · Vancouver, BC
- $55,000 to $65,000 CAD / year
This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital…
Added 2 mins ago
D
Account Director (6 month FTC)
DEPT®
Toronto, ON · Vancouver, BC
- $90,000 to $100,000 CAD / year
This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital…
Added 2 mins ago
T
Site Manager
TRIGO
Woodstock, ON
- $65,000 CAD / year
- Full-time
The Site Manager will lead a team of Site Supervisors, Site Leads, and Inspectors to ensure safe, high-quality, and efficient service delivery. They will collaborate with internal…
Added 2 mins ago
AB
Vice President, OVO Fest
Authentic Brands Group
Toronto, ON
- Full-time
…drive ideas into action and own your career, let’s chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in…
Added 2 mins ago
C
DevOps Engineer
Capgemini
Mississauga, ON
- Full-time
…helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse…
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M
Account Manager, Retail
Merrithew®
Toronto, ON · Scarborough, ON
- Full-time
…complete ecosystem to thrive, including training, equipment, digital resources, business tools and a global network of peers. Its vision is to transform lives through intentional, inclusive…
Added 2 mins ago
I
Seasonal Customer Experience Representative
Indigo
AB · Edmonton, AB
- $15 to $16.5 CAD / week
- Part-time
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in…
Added 2 mins ago
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5728 - 3rd Key
Lids
Guelph, ON
- Part-time
…customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individuality, team pride, and personal style. Working in our retail…
Added 2 mins ago
OI
Associate Director, Architecture
Ottawa International Airport Authority YOW / Administration de l'aéroport international d'Ottawa YOW
Ottawa, ON
- Full-time
Set clear expectations, provide regular feedback, and assist in performance reviews of the technical support team
Added 2 mins ago
O
Lead Client Success Manager
OpenText
Waterloo, ON
- Full-time
…key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and…
Added 2 mins ago
BS
Senior Trade Marketing Manager
Bushbalm Skincare
Ottawa, ON
- Full-time
At Bushbalm, you’ll join a fast-moving, passionate team where innovation, collaboration, and career growth go hand in hand. If you're ready to make an impact, we’d love to meet you!
Added 2 mins ago
GE
Project Manager
Groundwater Environmental Management Services (GEMS) Inc.
Concord, ON
- Full-time
We are currently seeking a Project Manager to join our team in Concord, ON!
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(CAN) Digital Fulfillment Team Lead
Walmart
Port Elgin, ON
- Full-time
2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist…
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Senior Manager, Industrial Engineering
Walmart
Mississauga, ON
- Full-time
Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
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Manager, Consumer Products & Solutions
Visa
Toronto, ON
- Full-time
The Manager, Consumer Products & Solutions will be a key member of the agile Consumer Products, Platforms and Solutions team that is responsible for shaping the organization’s product…
Added 2 mins ago
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BMO Personal & Business Banking Development Program (New Graduate) - 2 Year Program
BMO
Toronto, ON · BMOPLACE
- Full-time
…Management, Data & Analytics, Risk Management, Business Banking, Digital, Customer Lifecycle Management, and other strategic…
Added 2 mins ago
HS
Account Manager
H2 Safety
Calgary, AB
- Full-time
…H2Safety is working towards globally advancing operational safety, digital transformation, and ESG performance across industries, including oil and gas, mining, transportation, utilities,…
Added 17 mins ago
M(
Housekeeping
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of…
Added 17 mins ago
M(
Conversions
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of…
Added 17 mins ago
C
Senior Director, Information Security and End-User Technology (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Supported by a team of experienced directors and senior managers overseeing governance, security operations, end-user technology and identity management, the Senior Director serves as the…
Added 17 mins ago
C
Senior Writer, CBC Money, (English Services) (On-Site)
CBC/Radio-Canada
Vancouver, BC
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 17 mins ago
R
Client Advisor
RBC
Orangeville, ON
- Part-time
…customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 17 mins ago
R
Senior Relationship Manager, Commercial Financial Services - Healthcare Professionals
RBC
Montreal, QC
- Full-time
…center stage. You are a key member of a Client Relationship Team and your deeply collaborative and client-centric nature allow you to coordinate with multiple partners resulting in an…
Added 17 mins ago
CD
Childcare Consultant
Child Development Institute
Toronto, ON
- Contract
A strong support system. You will be part of a collaborative team that shares knowledge, resources, and expertise. With a larger team in place, you will have access to a wealth of support,…
Added 17 mins ago
T
Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…

Manulife

VP, GWAM Technology Operations & Platforms

Toronto, ON, Canada

Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Reporting to the Chief Information Officer, GWAM Technology, and as a member of the GWAM Technology Leadership Team, you will work closely with business and technology executives to align platform investments and operational priorities with enterprise goals, customer outcomes, regulatory requirements and business growth objectives.
This leader will be accountable for the reliability, resilience, security and continuous modernization of the technology platforms that support GWAM's business strategy and digital ambitions.
You will lead a diverse portfolio spanning platform engineering, production operations, cloud platform services, automation, AI enablement and technology infrastructure. A central part of the mandate is to move traditional infrastructure and operations toward a modern platform engineering model built on automation, self service capabilities, developer enablement, operational resilience and AI powered operations.
This leader will consolidate platforms and platform engineering across GWAM Technology. The priority is to modernize the infrastructure environment, drive greater automation and AI enablement, improve operational efficiency, and establish stronger accountability for services and costs.

Position Responsibilities:

Set and deliver the strategic roadmap for GWAM Platforms and IT Operations, including governance, prioritization, capacity planning and investment management
Advance a product oriented platform engineering operating model that improves automation, accountability, transparency and delivery effectiveness.
Advance cloud capabilities that support the organization's agentic AI ambitions.
Provide leadership and direction to the existing AVP and broader teams.
Strengthen oversight of GTCS, setting clear expectations around service levels, cost transparency and delivery on behalf of all of GWAM IT.
Ensure the availability, performance and resilience of critical platforms by leading incident reduction, problem management, disaster recovery and operational readiness
Deliver modern, self service platform capabilities that accelerate application delivery and improve developer productivity.
Develop and execute the platform strategy for AI enabled IT operations and engineering, with clear governance and controls for responsible adoption
Maintain strong security and operational controls aligned with Manulife's risk, cybersecurity, audit and regulatory requirements, and champion secure by design engineering practices.
Partner with application, architecture and business teams to prioritize platform investments and provide executive oversight of major transformations, migrations and integrations
Own the operating budget, workforce plan and investment portfolio, including transparent, consumption based allocation models and accountability for strategic vendors and shared service providers.
Build and lead a high performing, inclusive and diverse organization with strong succession plans and leadership bench strength.

Leadership Profile:

You are a strategic and pragmatic technology leader who creates a compelling vision for platforms and turns it into disciplined execution. You balance technology investment with business value, customer outcomes, risk and financial stewardship.
You lead large scale change with confidence, build trusted relationships with senior stakeholders and bring a solution focused, intrapreneurial mindset to working across shared services and business functions. You develop leaders, create accountability and build the conditions for talented teams to do their best work.

Required Qualifications:

Bachelor's degree in Computer Science, Computer Engineering, Management Information Systems, Technology, Business or an equivalent discipline. A graduate degree and additional language capability are considered assets
10+ years of hands on technology leadership experience, including at least 8 years in software engineering, with a track record of developing and executing strategic and tactical plans
Should understand how to modernize infrastructure through automation, AI and engineering practices.
Demonstrated experience leading large scale technology operations, platform engineering, cloud, infrastructure, application engineering or shared technology services
Proven success leading complex transformation and modernization programs across multiple technical teams and business functions in a large, global, matrixed environment
Experience managing significant operational budgets, workforce plans, vendors and technology investment portfolios
Strong knowledge of cloud platforms (Azure preferred), platform engineering, automation, site reliability engineering, security, operational resilience, Agile delivery, DevOps and AI enabled operations.
Demonstrated success building high performing leadership teams, developing technical talent and strengthening organizational capability
Ability to influence senior stakeholders and communicate complex technology topics clearly to executive, business and technical audiences.

Additional Information:

This role follows a hybrid working arrangement, combining time in the office with remote work. The role will involve regular interaction with senior business and technology executives, enterprise technology partners, information security and risk functions, auditors, finance and procurement partners, and strategic vendors across multiple geographies and time zones. Some travel may be required.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid

Base Salary & Benefits

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The VP will lead the modernization of technology platforms, driving automation, AI enablement, and operational resilience across the GWAM business. They are responsible for setting the strategic roadmap, managing investment portfolios, and fostering a high-performing, inclusive organization.

Requirements

Candidates must have a bachelor's degree and over 10 years of technology leadership experience, with at least 8 years in software engineering. Proven expertise in leading large-scale transformations, cloud platforms, and complex operational environments is essential.

Skills

Platform engineering
Technology operations
Cloud platforms
Automation
Artificial intelligence
Infrastructure modernization
Strategic planning
Financial stewardship
Site reliability engineering
DevOps
Agile delivery
Cybersecurity
Risk management
Stakeholder management
Leadership
Budget management

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

VP
Technology Operations
Platform Engineering
Cloud Platforms
Azure
Automation
Artificial Intelligence
Infrastructure
Site Reliability Engineering
DevOps
Agile
Cybersecurity
Risk Management
Budgeting
Strategic Roadmap
Digital Transformation
Leadership
Governance
Capacity Planning
Investment Management
Operational Resilience
Software Engineering
Matrixed Environment
Vendor Management
Workforce Planning
Financial Services
Audit
Regulatory Requirements
Product-oriented Model
Self-service Capabilities

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Work requirements

Jobs in Canada