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Site Manager
TRIGO
Woodstock, ON
- $65,000 CAD / year
- Full-time
The Site Manager will lead a team of Site Supervisors, Site Leads, and Inspectors to ensure safe, high-quality, and efficient service delivery. They will collaborate with internal…
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ES
Head of Operations
European Sovereign Tech Industry Alliance
Canada
- Full-time
We are seeking an experienced, strategic, and results-driven Head of Operations to lead and oversee the organization’s operational functions. This role is responsible for developing…
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CM
Aviation Technical Trainer
Carter Murray
Montreal, QC
- Full-time
Administer and evaluate technical assessments and readiness evaluations, documenting trainee performance in accordance with established procedures.
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FinOps Architect
ZenithInfotek LLC
Toronto, ON
- Full-time
As a Sr. FinOps Architect within the NGS Cloud Advisory and Consulting Unit, you will lead the FinOps practice and serve as a subject matter expert (SME) for clients on cloud cost…
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Network & Data Center Engineer - Cisco ACI / Nexus // Montreal, QC (Onsite) - FTE
AceStack
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- Full-time
Lead network transformation, modernization, and service improvement initiatives.
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Senior Database Administrator
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Dorval, QC
- Full-time
…approximately 40% operational responsibilities with 60% project, engineering, and technology evolution activities. Acting as a senior technical authority and subject matter expert, the…
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Customer Success Manager
SamSearch
Montreal, QC
- Full-time
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TV
Responsable technique / Technical Lead (Physical compute startup)
TandemLaunch Ventures Studio & Funds
Montreal, QC
- Full-time
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OI
Associate Director, Architecture
Ottawa International Airport Authority YOW / Administration de l'aéroport international d'Ottawa YOW
Ottawa, ON
- Full-time
Lead architectural input for terminal expansions, facility redevelopment, modernization initiatives, and future infrastructure planning
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Manager, Rail Service Design (18 Month Contract)
Metrolinx
Toronto, ON
- Full-time
…seeking a Manager, Service Design – Service Modifications to lead the development and execution of service plans and timetabling for all rail and bus service offerings for GO Transit…
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Project Manager
Groundwater Environmental Management Services (GEMS) Inc.
Concord, ON
- Full-time
Lead and align all internal delivery partners; Operations Leads, SMEs, Analysts, and Coordinators - to achieve efficient, standardized execution.
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Senior Manager, Industrial Engineering
Walmart
Mississauga, ON
- Full-time
The Senior Manager, Industrial Engineering oversees the development of construction documents and specifications, ensuring compliance with design intent and managing prototypical and…
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Senior Director, Information Security and End-User Technology (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Anticipate technology trends and lead the secure integration of artificial intelligence (AI/GenAI) and automation into business processes and security defences across the organization.
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Maintenance Tech
ISS
Burlington, ON
- $27.73 to $32 CAD / hour
Exemplify strong attendance and job performance
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Analytics Engineer II
TD
Toronto, ON · Markham, ON
- Full-time
Contribute to the identification of key performance indicators.
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Director of Sales & Marketing
Marriott
Sherbrooke, QC
- Full-time
…Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the…
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VP, GWAM Technology Operations & Platforms
Manulife
Toronto, ON
- Full-time
You will lead a diverse portfolio spanning platform engineering, production operations, cloud platform services, automation, AI enablement and technology infrastructure. A central part of…
Added 30 mins ago
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Field Engineer
Weir
Quebec, QC
- $80,000 to $100,000 CAD / year
- Full-time
…skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable…
Added 30 mins ago
M&
Test Analyst
Malisa & Partners Legal Practitioners
Canada
- Full-time
We are seeking a detail-oriented and quality-focused Test Analyst to ensure the reliability, functionality, and performance of software applications. This role is responsible for designing…
Added 30 mins ago
FI
Senior Technical Program Manager
Flexton Inc.
Canada
- Full-time
As a Senior Technical Program Manager, you will lead complex, cross-functional programs across Search, Recommendations, and Product Knowledge. You will partner with Product, Engineering,…
Added 30 mins ago
CI
Director, Sales & Business Development, North America.
CAPITAL I INDUSTRIES INC
SK · Saskatchewan, Canada
- Full-time
As a member of the leadership team, the Director, Sales & Business Development, North America. will lead sales planning, forecasting, business development and dealer performance. This…
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PF
Scientifique IA/ML | Scientist, AI/ML
Power Factors
Montreal, QC
- Full-time
…SCADA et PPC, de surveillance centralisée, de gestion de la performance, de gestion commerciale des actifs et de gestion des interventions sur le…
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Supply Chain Planner - Mandarin
Collabera
Mississauga, ON
- Contract
…coordinate timely recovery actions across internal stakeholders, engineering, NPI team, suppliers and Tier 1 / contract manufacturing…
Added 30 mins ago
CM
Operations Supervisor
Carter Murray
Montreal, QC
- Full-time
We are seeking a driven Operations Supervisor to oversee shop floor activities and lead one or more operational departments. This role is critical in ensuring that production requirements…
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Chef d'Équipe, Dédouanement des Moteurs / Team Lead, Engine Clearance
RTX
Longueuil, QC
- Full-time
S’assurer que les statuts des moteurs et les données de performance sont exacts et à jour dans les systèmes et outils utilisés par l’équipe.

Manulife

VP, GWAM Technology Operations & Platforms

Toronto, ON, Canada

Full-time

Apply on manulife.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Reporting to the Chief Information Officer, GWAM Technology, and as a member of the GWAM Technology Leadership Team, you will work closely with business and technology executives to align platform investments and operational priorities with enterprise goals, customer outcomes, regulatory requirements and business growth objectives.
This leader will be accountable for the reliability, resilience, security and continuous modernization of the technology platforms that support GWAM's business strategy and digital ambitions.
You will lead a diverse portfolio spanning platform engineering, production operations, cloud platform services, automation, AI enablement and technology infrastructure. A central part of the mandate is to move traditional infrastructure and operations toward a modern platform engineering model built on automation, self service capabilities, developer enablement, operational resilience and AI powered operations.
This leader will consolidate platforms and platform engineering across GWAM Technology. The priority is to modernize the infrastructure environment, drive greater automation and AI enablement, improve operational efficiency, and establish stronger accountability for services and costs.

Position Responsibilities:

Set and deliver the strategic roadmap for GWAM Platforms and IT Operations, including governance, prioritization, capacity planning and investment management
Advance a product oriented platform engineering operating model that improves automation, accountability, transparency and delivery effectiveness.
Advance cloud capabilities that support the organization's agentic AI ambitions.
Provide leadership and direction to the existing AVP and broader teams.
Strengthen oversight of GTCS, setting clear expectations around service levels, cost transparency and delivery on behalf of all of GWAM IT.
Ensure the availability, performance and resilience of critical platforms by leading incident reduction, problem management, disaster recovery and operational readiness
Deliver modern, self service platform capabilities that accelerate application delivery and improve developer productivity.
Develop and execute the platform strategy for AI enabled IT operations and engineering, with clear governance and controls for responsible adoption
Maintain strong security and operational controls aligned with Manulife's risk, cybersecurity, audit and regulatory requirements, and champion secure by design engineering practices.
Partner with application, architecture and business teams to prioritize platform investments and provide executive oversight of major transformations, migrations and integrations
Own the operating budget, workforce plan and investment portfolio, including transparent, consumption based allocation models and accountability for strategic vendors and shared service providers.
Build and lead a high performing, inclusive and diverse organization with strong succession plans and leadership bench strength.

Leadership Profile:

You are a strategic and pragmatic technology leader who creates a compelling vision for platforms and turns it into disciplined execution. You balance technology investment with business value, customer outcomes, risk and financial stewardship.
You lead large scale change with confidence, build trusted relationships with senior stakeholders and bring a solution focused, intrapreneurial mindset to working across shared services and business functions. You develop leaders, create accountability and build the conditions for talented teams to do their best work.

Required Qualifications:

Bachelor's degree in Computer Science, Computer Engineering, Management Information Systems, Technology, Business or an equivalent discipline. A graduate degree and additional language capability are considered assets
10+ years of hands on technology leadership experience, including at least 8 years in software engineering, with a track record of developing and executing strategic and tactical plans
Should understand how to modernize infrastructure through automation, AI and engineering practices.
Demonstrated experience leading large scale technology operations, platform engineering, cloud, infrastructure, application engineering or shared technology services
Proven success leading complex transformation and modernization programs across multiple technical teams and business functions in a large, global, matrixed environment
Experience managing significant operational budgets, workforce plans, vendors and technology investment portfolios
Strong knowledge of cloud platforms (Azure preferred), platform engineering, automation, site reliability engineering, security, operational resilience, Agile delivery, DevOps and AI enabled operations.
Demonstrated success building high performing leadership teams, developing technical talent and strengthening organizational capability
Ability to influence senior stakeholders and communicate complex technology topics clearly to executive, business and technical audiences.

Additional Information:

This role follows a hybrid working arrangement, combining time in the office with remote work. The role will involve regular interaction with senior business and technology executives, enterprise technology partners, information security and risk functions, auditors, finance and procurement partners, and strategic vendors across multiple geographies and time zones. Some travel may be required.

When you join our team:

We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid

Base Salary & Benefits

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

Apply on manulife.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The VP will lead the modernization of technology platforms, driving automation, AI enablement, and operational resilience across the GWAM business. They are responsible for setting the strategic roadmap, managing investment portfolios, and fostering a high-performing, inclusive organization.

Requirements

Candidates must have a bachelor's degree and over 10 years of technology leadership experience, with at least 8 years in software engineering. Proven expertise in leading large-scale transformations, cloud platforms, and complex operational environments is essential.

Skills

Platform engineering
Technology operations
Cloud platforms
Automation
Artificial intelligence
Infrastructure modernization
Strategic planning
Financial stewardship
Site reliability engineering
DevOps
Agile delivery
Cybersecurity
Risk management
Stakeholder management
Leadership
Budget management

Benefits

Health insurance
Dental insurance
Mental health support
Vision insurance
Short-term disability
Long-term disability
Life insurance
AD&D insurance
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan
Financial education and counseling
Paid time off
Holidays
Vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

VP
Technology Operations
Platform Engineering
Cloud Platforms
Azure
Automation
Artificial Intelligence
Infrastructure
Site Reliability Engineering
DevOps
Agile
Cybersecurity
Risk Management
Budgeting
Strategic Roadmap
Digital Transformation
Leadership
Governance
Capacity Planning
Investment Management
Operational Resilience
Software Engineering
Matrixed Environment
Vendor Management
Workforce Planning
Financial Services
Audit
Regulatory Requirements
Product-oriented Model
Self-service Capabilities

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Work requirements

Jobs in Canada