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Added 26 mins ago
A
Change Management Analyst
Amyantek
AB · Greater Edmonton Metropolitan Area
- Contract
Change Management Analyst - (GOAPRDJP00001042)
Added 26 mins ago
AI
IT Service Desk Analyst
AutoCanada Inc.
Edmonton, AB
- Up to $55,000 CAD / year
- Full-time
Added 1 hour ago
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Financial Analyst
Northwestel
Yellowknife, NT · Whitehorse, YT
- Full-time
The Financial Analyst, reporting to the Sr Manager, Finance, Budgeting & Reporting, supports the budgeting, forecasting and monthly financial reporting requirements of the organization.…
Added 1 hour ago
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Change Management Analyst
CGI
Toronto, ON
- Full-time
Deliver clear, targeted communications and promote a culture of continuous improvement, adaptability, and engagement.
Added 1 hour ago
SM
GOAPRDJP000001042 – Change Management Analyst
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative with the Government of Alberta. The successful candidate…
Added 1 hour ago
SM
GOAPRDJP000001042 – Change Management Analyst
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative with the Government of Alberta. The successful candidate…
Added 1 hour ago
SM
GOAPRDJP000001042 – Change Management Analyst
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
We are seeking a Change Management Analyst to provide hands-on change management support for a complex transformation initiative with the Government of Alberta. The successful candidate…
Added 1 hour ago
P
Change Management Analyst
Procom
AB · Edmonton, AB
- Contract
On behalf of our Strategic client, Procom is searching for a 6 month Change Management Analyst role. This position is onsite at our client’s Edmonton office.
Added 1 hour ago
R
Senior Business Analyst
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Senior Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry…
Added 2 hours ago
TH
Compensation Analyst - 1-year Contract
The Home Depot Canada
Toronto, ON
- Full-time
The Compensation Analyst supports the administration and delivery of compensation programs that align with Home Depot's business objectives and associate needs. This role is responsible for…
Added 3 hours ago
IO
HR Governance & Risk Analyst
Irving Oil
Saint John, NB
- Full-time
As an HR Governance and Risk Analyst, you will support the development, execution, and continuous improvement of HR governance, compliance, and risk management programs. You will help…
Added 3 hours ago
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Change Management Analyst
Affinity
AB · Edmonton, AB
- Contract
On behalf of our public sector client, Affinity is seeking a Change Management Analyst to support the successful implementation of project changes by developing tangible change management…
Added 4 hours ago
CK
Analyst, HR Service Center, Benefits and Absences
Circle K
Laval, QC
- Full-time
Coordinate and administer the annual open enrollment process, including communications, system updates, and employee education.
Added 4 hours ago
RB
Product Management Analyst
Royal Bank of Canada
Halifax, NS
- Full-time
…well as the development of data story-telling materials and…
Added 5 hours ago
AB
Business Analyst
ARC Business Solutions Inc.
Calgary, AB
- Full-time
The Business Analyst will bridge business and technical teams across the full software development lifecycle: eliciting and documenting requirements, facilitating Scrum ceremonies,…
Added 5 hours ago
MC
Senior Business Analyst
MatchBox Consulting Group
Calgary, AB
- Contract
MatchBox Consulting Group is currently seeking a Senior Business Analyst for a 12 month contract role with a client of ours located in Calgary.
Added 5 hours ago
CI
Intern Analyst, PhD – Systematic Strategies Group
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As an Intern Analyst in the Systematic Strategies Group (SSG), you will contribute to systematic investment research across global markets and multiple asset classes.
Added 5 hours ago
R
2027 Winter – GRM, AI Business Analyst Intern – Innovation & AI Centre of Excellence (4 Months)
RBC
Toronto, ON
- Full-time
Design executive presentations, develop strategies and create communications for your project.
Added 5 hours ago
R
Product Management Analyst
RBC
Toronto, ON · Bedford, QC · Halifax, NS
- Full-time
…well as the development of data story-telling materials and…
Added 5 hours ago
R
2027 Winter – GRM, AI Business Analyst Intern – Innovation & AI Centre of Excellence (4 Months)
RBC
Toronto, ON
- Full-time
Design executive presentations, develop strategies and create communications for your project.
Added 6 hours ago
TS
IT Asset Management Analyst
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Territorial Headquarters
- Full-time
…staff and programs to operate effectively. By managing core communications infrastructure, proactively monitoring systems, and supporting on-premises, hosted, and Azure environments, this…
Added 6 hours ago
B
INFOSEC LEARNING AND DEVELOPMENT ANALYST (Temporary 4 months)
BDC
Montreal, QC
- Full-time
The InfoSec Analyst proposes and implements multidisciplinary initiatives to foster a positive culture of mitigating information security (InfoSec) risks related to human behavior. The…
Added 6 hours ago
SR
Change Management Analyst
Swim Recruiting
AB · Edmonton, AB
- Contract
Our client’s Strategic Procurement Office is seeking a Change Management Analyst to support a complex transformation affecting business processes, systems and ways of working. This is a…
Added 6 hours ago
UC
E-Commerce & Logistics Analyst
Uniqlo Canada
Toronto, ON
- $84,000 to $87,000 CAD / year
- Full-time
Reporting directly to the Project Manager and Logistics Specialist, the E-Commerce & Logistics Analyst plays a pivotal role within our logistics team. In this position, you will champion…
Added 6 hours ago
GO
Information Officer Analyst (Economics)
Government of Nunavut
Iqaluit, NU
- Full-time
Working within the Nunavut Bureau of Statistics and reporting to the Territorial Statistician, the Information Officer/Analyst (Economics) is accountable for producing a wide variety of…

Manulife

Winter Co-op 2027 - Knowledge Analyst

Waterloo, ON, Canada

$40,950.00 CAD - $56,550.00 CAD · Full-time

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Job details

Pay: $40,950.00 CAD - $56,550.00 CAD
Job type: Full-time
Posting language: English
Posted: Oct 3, 2026

Original job description

At Manulife John Hancock, we believe in investing in the future, starting with you. Our Knowledge Analyst Winter Co-op is your launchpad to success, offering the support, structure, and meaningful opportunities you need to learn, grow, and make an impact.

Are you interested in knowledge management, content strategy, employee experience, and emerging AI technologies? The AskHR Knowledge & Education team is looking for a highly organized and detail-oriented student to support the maintenance, governance, and continuous improvement of HR knowledge content. Working alongside Knowledge Management professionals and HR stakeholders, you will gain hands-on experience with enterprise knowledge platforms, content governance practices, reporting and analytics, and initiatives that help employees access information quickly and effectively through self-service tools.

This opportunity is ideal for students who enjoy researching, organizing information, analyzing data, improving processes, and creating high-quality content that supports business outcomes.

Position Responsibilities:

Support the maintenance, review, and updating of HR knowledge articles, guides, and documentation to ensure content remains accurate and current.
Partner with content owners and HR stakeholders to coordinate article reviews and content governance activities.
Assist with content cleanup, standardization, and quality assurance efforts across internal knowledge management platforms.
Support initiatives focused on improving content usability, searchability, and employee self-service experiences.
Conduct research and gather information from subject matter experts to support content updates and process documentation.
Assist with reporting and analytics activities by maintaining trackers, compiling metrics, and identifying trends that support knowledge and contact center strategies.
Support projects related to knowledge management, ServiceNow, content governance, and generative AI readiness.
Identify opportunities to improve existing processes and contribute recommendations that enhance content quality and operational efficiency.
Collaborate with cross-functional teams on special projects and continuous improvement initiatives.

Required Qualifications:

Currently pursuing an undergraduate degree in Human Resources, Business Administration, Communications, Information Management, Professional Writing, English, Psychology, or a related discipline.
Strong written and verbal communication skills with the ability to communicate effectively with stakeholders across multiple teams.
Strong analytical and problem-solving abilities, including the ability to organize, interpret, and synthesize information from multiple sources.
Proficiency in Microsoft Excel, Word, and PowerPoint.
Excellent attention to detail and strong organizational skills with the ability to manage multiple priorities in a deadline-driven environment.
Demonstrated ability to work independently while contributing effectively within a collaborative team environment.
Interest in human resources, knowledge management, employee experience, content strategy, or digital transformation initiatives.
Ability to identify opportunities for process improvement and contribute innovative solutions.
Positive attitude, adaptability, and eagerness to learn new systems, technologies, and business processes.

Preferred Qualifications:

Experience conducting research, creating documentation, editing content, or managing information repositories.
Familiarity with content management systems, SharePoint, ServiceNow, Salesforce, or similar platforms.
Experience using Excel, Power BI, or reporting tools to analyze and present data.
Interest in generative AI technologies and their application within knowledge management and employee experience functions.
Experience supporting projects, collaborating with stakeholders, or participating in continuous improvement initiatives.

When you join our team:

We'll empower you to learn and grow the career you want.
We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we'll support you in shaping the future you want to see.
You'll gain hands-on experience in knowledge management, content governance, reporting and analytics, and emerging AI initiatives within Human Resources.
As part of our co-op program, you will gain early access to Manulife John Hancock's premier early talent program, GRO, tailored to graduating students. This program is designed to launch your career with the support, structure, and opportunities you need to thrive.

Application Instructions:

Submit your resume, cover letter, academic transcript and work term evaluation (if any) in one single PDF file.

Salary range is expected to be between:

$40,950.00 CAD - $56,550.00 CAD

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. The annual salary will be pro-rated based on the length of the work term.

The role being advertised is an existing vacancy.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid

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More about this job

Responsibilities

The Knowledge Analyst will support the maintenance, governance, and continuous improvement of HR knowledge content and documentation. They will also assist with reporting, analytics, and cross-functional projects to enhance employee self-service experiences.

Requirements

Candidates must be currently pursuing an undergraduate degree in a relevant discipline such as Human Resources, Business Administration, or Communications. Strong analytical, communication, and organizational skills are required, along with proficiency in Microsoft Office tools.

Skills

Knowledge management
Content strategy
Content governance
Data analysis
Reporting
Process improvement
Research
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
ServiceNow
SharePoint
Salesforce
Generative AI
Communication
Problem-solving

Benefits

Flexible work environment
Inclusive work environment
Early talent program access

Visa sponsorship

Not detected in the job text

Keywords

Knowledge Management
Content Strategy
HR
Employee Experience
Generative AI
Content Governance
Reporting
Analytics
ServiceNow
SharePoint
Salesforce
Process Improvement
Documentation
Data Analysis
Digital Transformation
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Research
Quality Assurance
Self-service Tools
Stakeholder Management
Cross-functional Collaboration
Business Administration
Communications
Information Management
Professional Writing
Psychology

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