Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 23 mins ago
Senior Product Manager
RocketRez
Canada
Full-time
You'll own a product domain end to end: its outcomes, its roadmap, its customers, and the case for where engineering time goes. You'll work in a trio with a designer and engineering, from…
Added 23 mins ago
Group Manager, Heritage
WSP in Canada
Victoria, BC
Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 23 mins ago
Group Manager, Heritage
WSP in Canada
Victoria, BC
Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 23 mins ago
Group Manager, Heritage
WSP in Canada
Langley (District), BC · City of Langley, BC
Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 23 mins ago
Group Manager, Heritage
WSP in Canada
Langley (District), BC · City of Langley, BC
Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 23 mins ago
Group Manager, Heritage
WSP in Canada
Vancouver, BC
Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 23 mins ago
Group Manager, Heritage
WSP in Canada
Vancouver, BC
Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 23 mins ago
Junior QA Specialist
DDS WIRELESS INTL INC.
Vancouver, BC
Part-time
…from third- and fourth-year Computer Science or Electrical Engineering undergraduate students, students seeking a co-op placement, and recent graduates beginning their careers in software…
Added 53 mins ago
Maintenance Planner (Full-time Permanent)
Manufacturing Job Site
ON · Kenora, ON
Full-time
Reporting directly to the Maintenance and Operations Manager, the Maintenance Planner provides coordination, organization, and strategic support to the maintenance function, ensuring…
Added 53 mins ago
Development Manager-Java Microservices
Raise
Toronto, ON
Full-time
As a Manager Technology, you will lead and manage Java Microservices-based engineering teams, ensuring the successful delivery of scalable, high-performance solutions. You will work closely…
Added 1 hour ago
Project Controls - Cost
Fluor
Vancouver, BC
Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 1 hour ago
Lead Embedded Banking Program Information Technology (IT) Manager
HSBC
Toronto, ON
Full-time
As an Embedded Banking Program Information Technology (IT) Delivery Manager you will own enterprise-scale technology delivery for embedded banking solutions spanning complex partner…
Added 1 hour ago
Condominium Manager
FirstService Residential Canada
Toronto, ON · North York, ON
Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…
Added 1 hour ago
Shift Operator 3rd Class - Maintenance and Operations
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
Internship
Reporting to the assistant manager or designate of facility services the shift operator 3rd class contributes to the safe and effective operation of a second-class power plant at Yarmouth…
Added 1 hour ago
Senior Consultant - GCP Cloud Infrastructure Architect
Deloitte
Toronto, ON
Full-time
The focus and passion of Deloitte's Cloud Engineering practice is to help our clients become a place where their employees are passionate about the work they do, and can dramatically…
Added 1 hour ago
Senior Consultant - GCP Data & AI Architect
Deloitte
Toronto, ON
Full-time
The focus and passion of Deloitte's Cloud Engineering practice is to help our clients become a place where their employees are passionate about the work they do, and can dramatically…
Added 1 hour ago
Senior Consultant - GCP Agent Platform Architect
Deloitte
Toronto, ON
Full-time
…BigQuery, Cloud Storage, and Vertex AI Search - and work with data engineering teams to land…
Added 1 hour ago
Senior Project Manager (Nuclear)
Calian in Space & Technology
Toronto, ON
Full-time
The Senior Project Manager is accountable for leading and delivering projects in Calian’s Nuclear and Environmental division from initiation to closeout, while effectively balancing the…
Added 1 hour ago
Senior Project Manager, Transportation Infrastructure – Project Delivery
Parsons Corporation
Burnaby, BC
Full-time
Parsons is looking for an amazingly talented Senior Project Manager, Transportation Infrastructure – Project Delivery to join our team!
Added 1 hour ago
Observability Engineer
Apptoza Inc.
Toronto, ON
Contract
…Integrate with secrets management solutions (Vault, AWS Secrets Manager) • Configure LDAP/AD/SSO authentication for observability platforms • Automate compliance reporting and audit logging…
Added 1 hour ago
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
…The Senior Azure Engineer will work with colleagues across engineering, security, and service teams to implement best practices, improve automation, and enhance service reliability. There…
Added 1 hour ago
Infrastructure Engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
…post-patch validation, and server reboots across both Azure Update Manager and WSUS/SCCM-managed…
Added 1 hour ago
Payroll Partner - Analyst
The University of British Columbia
Vancouver, BC
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst reports to the Payroll Team Leads and Manager, Payroll Operations and Control. Interacts directly with the Integrated Service Centre (ISC), Payroll Team Leads,…
Added 1 hour ago
Senior Infrastructure Engineer (Linux & Cloud Automation)
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
You will own the end-to-end patching lifecycle for Linux server estates using Ansible, and manage Azure Update Manager policies for Linux VMs across Azure. You will manage and remediate…
Added 1 hour ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
Report to a manager and work regularly with other members of the team to refine data models and agent performance

Manx Telecom Enterprise

Infrastructure Engineer

Permanent North American Gaeltacht, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Experience: Minimum of 3–5 years of experience in enterprise infrastructure support roles, ideally within a managed services or MSP environment
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

Applicant Portal

:

Job Details: Infrastructure Engineer

Full details of the job.

Vacancy Name Infrastructure Engineer Vacancy No VN968 Function Syn - Delivery & Operations Work Location One St Peter's Square, Manchester, M2 3DE Basis Permanent Full Time/Part Time Full time Employment Duration - Hours Per Week 35.00 Drivers Licence Required No Benefits Competitive Salary and Benefits package will be provided to the successful candidate. About the Role

Position Overview

As a Infrastructure Engineer at Synapse360, you will provide advanced first-line operational support across multiple strategic managed service environments. This is not a traditional helpdesk role and an exciting opportunity for someone to progress their career.

You will be expected to independently manage monitoring platforms, triage and resolve incidents, validate backup operations across both cloud and on-premises environments and provide meaningful first-response support for critical P1 and P2 incidents.

You will work within a dedicated five-person team participating in a weekly on-call rota to provide 24×7 P1 incident response coverage. The role demands strong technical foundations across both Microsoft Azure and VMware virtualization platforms along with a disciplined approach to ITSM processes, documentation, and patching support.

What we expect

Minimum of 3–5 years of experience in enterprise infrastructure support roles, ideally within a managed services or MSP environment
Proven ability to work with monitoring platforms such as LogicMonitor and Azure Monitor, including alert triage, correlation, and escalation
Hands-on experience with ServiceNow or equivalent ITSM tooling for ticket lifecycle management
Solid grounding in Windows Server administration (2016/2019/2022) including basic troubleshooting, event log analysis, and service management
Familiarity with VMware vSphere (VM console access, snapshot management, basic troubleshooting) and Azure VM operations (start/stop, disk management, basic networking)
Experience with backup validation - specifically Veeam Backup & Replication job status checking and Azure Backup/Recovery Services Vault monitoring
Willingness to participate in a 1-in-5 weekly on-call rotation providing 24×7 P1 first-response capability
Strong communication skills for engaging with stakeholders and internal escalation teams

Ideal Candidate Characteristics

Important Attributes

Technical Breadth: Comfortable operating across both cloud (Azure) and on-premises (VMware/Dell/HPE) environments. You don’t need to be an expert in all areas, but you must be capable of first triage across the full stack.
Monitoring Discipline: Able to manage high volumes of alerts from LogicMonitor and Azure Monitor, distinguishing between noise and genuine incidents, and escalating appropriately.
Process Adherence: Strong commitment to ITIL-aligned processes - tickets must be logged, categorised, prioritised, and updated in ServiceNow without exception.
Patching Awareness: Able to support T2 engineers during patch windows by assisting with pre-patch checks, post-patch validation, and server reboots across both Azure Update Manager and WSUS/SCCM-managed estates.
On-Call Readiness: Able to respond to P1 alerts within 15 minutes during on-call periods, perform initial triage, and escalate to T2/T3 as needed.
Documentation Focus: Committed to maintaining and updating runbooks, knowledge base articles, and operational documentation.

Areas of Responsibility

Monitoring & Alert Management: Manage and triage alerts from LogicMonitor and Azure Monitor across environments. Correlate alerts, close false positives, and escalate genuine incidents. Maintain monitoring dashboards and ensure alert thresholds remain appropriate.
ServiceNow Ticket Management: Own the ticket lifecycle for incoming incidents and service requests. Triage, categorise, prioritise, and either resolve or escalate. Maintain SLA compliance for response and update targets. Expected to handle 15–25 tickets per day across environments.
Backup Validation: Perform daily Veeam Backup & Replication job status checks (~1,290 servers) and Azure Backup status validation. Log failures, attempt basic remediation (re-run failed jobs), and escalate persistent failures to Senior Engineers.
Patching Support: Assist Senior Engineers during monthly patch cycles. This includes pre-patch checks, server reboots, and post-patch validation across WSUS/SCCM (Windows) and Ansible-managed (Linux) estates. Also assist with Azure Update Manager deployment validation and failed-patch reporting.
VM Troubleshooting: Perform basic troubleshooting on Azure VMs (connectivity, disk, performance) and vSphere VMs (console access, snapshot management, resource contention). Independently resolve P3/P4 VM issues.
Windows Server Administration: Basic administration including service restarts, event log analysis, disk space management, user access troubleshooting, and DNS/DHCP validation.
Incident First Response (On-Call): During on-call periods, act as the first responder for all P1 alerts. Perform initial triage, engage vendor support if needed, communicate status updates, and escalate to Senior Engineers/Infrastructure Lead within 30 minutes if resolution is not achievable.
Documentation & Knowledge Base:Maintain and update operational runbooks, known-error records, and knowledge base articles. Contribute to process improvement initiatives.

Reports to: Head of Technical Services

On-Call Commitment

his role participates in a shared five-person weekly on-call rotation. Each engineer is primary on-call for one week in every five.

During on-call periods, you are expected to respond to P1 critical alerts within 15 minutes (24×7), perform initial triage and diagnostics, and escalate to Senior Engineers/Infrastructure Lead if the incident cannot be resolved within 30 minutes.

On-call compensation is provided in line with Synapse360’s standard on-call policy.

Experience

Required Technical Skills & Experience Technology Area Required Skill Level LogicMonitor / Monitoring Tools Proficient - alert management, dashboard navigation, threshold tuning Azure Monitor / Log Analytics Awareness to Proficient - alert review, basic KQL queries, VM metrics ServiceNow / Helpdesk Tool Proficient - incident, change, and request management Windows Server (2016/2019/2022) Awareness to Proficient - event logs, services, disk, DNS/DHCP basics VMware vSphere Awareness - VM console, snapshots, basic resource monitoring Azure VMs Awareness - start/stop, disk management, basic networking Veeam Backup & Replication Awareness - job status review, basic re-run of failed jobs Azure Backup / RSV Awareness - backup status validation, policy review WSUS / SCCM Awareness - patch compliance reporting, server group membership PowerShell Awareness - basic script execution for health checks Networking (TCP/IP, VLANs, DNS) Awareness - basic connectivity troubleshooting ITIL Processes Awareness - incident, change, and problem management fundamentals

Desirable Skills

Experience with HPE ProLiant iLO remote management (console access, health checks)
Familiarity with Linux fundamentals (file system navigation, service management, log review)
Exposure to Azure Arc for hybrid server governance
Experience with Ansible at an awareness level (understanding playbook execution)
Familiarity with FortiGate firewall basic monitoring
Knowledge of Azure Sentinel alert review

Education

Qualifications

Desirable:

Microsoft AZ-900 (Azure Fundamentals) or AZ-104 (Azure Administrator)
VMware VCA or VCP Foundations
Veeam VMTSP (Technical Sales Professional)

Close Date 31 Oct 2026

Please click here to read and review our Privacy Policy.

Apply About employer

More about this job

Responsibilities

Monitor and triage alerts, manage ServiceNow tickets, validate backups, support patching, and troubleshoot Windows Server, Azure, and VMware environments. Provide first response for critical incidents during the on-call rotation, escalate unresolved issues, and maintain operational documentation.

Requirements

Candidates should have 3–5 years of enterprise infrastructure support experience and practical familiarity with monitoring tools, ITSM ticket management, Windows Server, Azure, VMware, and backup validation. The role also requires participation in a weekly on-call rotation, strong communication and documentation skills, and adherence to ITIL-aligned processes.

Skills

LogicMonitor
Azure Monitor
ServiceNow
Windows Server Administration
VMware vSphere
Azure Virtual Machines
Veeam Backup & Replication
Azure Backup
WSUS
SCCM
PowerShell
Networking
ITIL Processes
Incident Management
Patching Support
Technical Documentation

Benefits

Competitive Salary and Benefits Package
On-Call Compensation

Visa sponsorship

Not detected in the job text

Keywords

Infrastructure Support
Managed Services
LogicMonitor
Azure Monitor
Log Analytics
KQL
ServiceNow
Windows Server
VMware vSphere
Azure Virtual Machines
Veeam Backup & Replication
Azure Backup
Recovery Services Vault
WSUS
SCCM
PowerShell
TCP/IP
VLANs
DNS
DHCP
ITIL
Incident Management
Change Management
Problem Management
Patching
Ansible
Azure Arc
FortiGate
Azure Sentinel
HPE ProLiant iLO

Report this job