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Manx Telecom Enterprise

Professional Services Consultant

Permanent North American Gaeltacht, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

Applicant Portal

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Job Details: Professional Services Consultant

Full details of the job.

Vacancy Name Professional Services Consultant Vacancy No VN990 Function Syn - Delivery & Operations Work Location Isle of Man or Manchester Basis Permanent Full Time/Part Time Full time Employment Duration - Hours Per Week 37.50 Drivers Licence Required Yes Benefits Competitive Salary and Benefits package will be provided to the successful candidate. About the Role

Position Overview

The Professional Services Consultant delivers Microsoft cloud, infrastructure and platform projects for Synapse360 customers. The role is suited to an experienced Windows infrastructure engineer with practical capability across Azure, Microsoft 365, identity, networking and automation.

The postholder will take ownership of assigned technical work packages from discovery and planning through to implementation, documentation and handover. The role requires clear customer communication, disciplined delivery and the ability to work effectively with project, pre-sales, service desk, infrastructure and security teams.

Required Skills And Experience

A minimum of 3 to 5 years of hands-on experience in infrastructure engineering, technical project delivery or professional services, ideally within an MSP, systems integrator or multi-customer environment.
Strong Windows Server capability, including Active Directory, Group Policy, DNS, DHCP, file services, certificates and general server troubleshooting.
Practical Azure administration and implementation experience, particularly Azure virtual machines, networking, storage, NSGs, VPN connectivity, identity integration and automation.
Good working knowledge of Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, Intune, Conditional Access, Entra ID Join and Entra Connect scenarios.
Ability to deliver customer projects from preparation through to implementation, validation, documentation and operational handover.
Clear written and verbal communication skills, including the ability to explain technical information to both technical and non-technical stakeholders.
Good judgement, attention to detail and the confidence to work independently while escalating risks or seeking peer review when appropriate.

Ideal Candidate Characteristics

Important Attributes

A minimum of 3 to 5 years of hands-on experience in infrastructure engineering, technical project delivery or professional services, ideally within an MSP, systems integrator or multi-customer environment.
Strong Windows Server capability, including Active Directory, Group Policy, DNS, DHCP, file services, certificates and general server troubleshooting.
Practical Azure administration and implementation experience, particularly Azure virtual machines, networking, storage, NSGs, VPN connectivity, identity integration and automation.
Good working knowledge of Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, Intune, Conditional Access, Entra ID Join and Entra Connect scenarios.
Ability to deliver customer projects from preparation through to implementation, validation, documentation and operational handover.
Clear written and verbal communication skills, including the ability to explain technical information to both technical and non-technical stakeholders.
Good judgement, attention to detail and the confidence to work independently while escalating risks or seeking peer review when appropriate.

Technical capability

Technology area Expected level / focus Windows Server 2016-2025 Strong: installation, configuration, troubleshooting, roles and features, certificates, file services and RDS/IIS awareness. Active Directory / Group Policy Strong: users, groups, OUs, GPO design and troubleshooting, domain controller awareness and replication/DNS dependencies. DNS / DHCP / Core Network Services Strong: practical configuration and troubleshooting in customer environments. Microsoft Azure IaaS Working to proficient: VMs, storage, virtual networks, NSGs, VPNs, backup integration, identity integration and general administration. Microsoft Entra ID Working to proficient: users, groups, MFA, Conditional Access, identity sync, join and registration concepts. Microsoft 365 Working to proficient: Exchange Online, Teams, SharePoint, OneDrive, licensing awareness and migration/support tasks. Intune / Endpoint Management Working knowledge: enrolment, policies, compliance, configuration profiles and Autopilot awareness. VMware vSphere / Hyper-V Working knowledge: VM lifecycle, snapshots, basic troubleshooting and migration support. Networking Working to proficient: TCP/IP, VLANs, routing basics, VPNs, DNS resolution and firewall rule troubleshooting. PowerShell Working knowledge: administration, repeatable tasks, reporting, bulk changes and troubleshooting support. Backup Technologies Awareness to working knowledge: ensuring project-delivered workloads have suitable backup and recovery considerations addressed. Security Fundamentals Working knowledge: least privilege, MFA, secure configuration, hardening basics, certificates and secure administration. Project Delivery Proficient: implementation planning, change records, risk notes, rollback planning, validation and customer handover. Documentation Strong: as-built documents, implementation notes, handover packs, diagrams and support-ready information. Azure DevOps / GitHub Working knowledge: repositories, branching concepts, pull requests, work items, boards and practical project delivery use. CI/CD and Infrastructure as Code Awareness to working knowledge: build/release pipelines, approvals, variables, controlled deployment practices, Bicep, ARM templates or Terraform.

Experience

Desirable experience

Experience in a professional services, project engineering or MSP delivery role.
Experience delivering Microsoft 365 tenant, Exchange Online, file, server or identity migrations.
Azure Virtual Desktop awareness.
Exposure to Azure DevOps, GitHub Actions, CI/CD pipelines, Azure Bicep, ARM templates, Terraform, YAML or similar automation tooling.
Experience with firewall platforms such as FortiGate, SonicWall, Cisco Meraki, Sophos or similar.
Awareness of Veeam, Azure Backup or similar backup platforms.
Basic understanding of ITIL processes, particularly incident, request, change and problem management.
Ability to support pre-sales scoping by identifying technical risks, dependencies and delivery considerations.

Education

No single certification is mandatory where the candidate can demonstrate strong practical experience across Windows infrastructure and customer project delivery. Evidence of continued technical learning and a strong Microsoft infrastructure background is expected.

Microsoft AZ-104 Azure Administrator Associate, or equivalent Azure administration experience.
Microsoft AZ-400 Azure DevOps Engineer Expert, or equivalent practical exposure to Azure DevOps, CI/CD and Infrastructure as Code.
Microsoft 365 or Endpoint Administrator certification, or equivalent practical experience.
Microsoft Windows Server, legacy MCSA/MCSE certifications, or equivalent practical experience.
ITIL Foundation, or practical experience working within structured change and incident processes.

Close Date 31 Oct 2026

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More about this job

Responsibilities

Deliver Microsoft cloud, infrastructure, and platform projects for customers, owning assigned technical work from discovery and planning through implementation, documentation, and handover. Coordinate with customers and internal project, pre-sales, service desk, infrastructure, and security teams to ensure disciplined delivery and operational readiness.

Requirements

Requires 3 to 5 years of hands-on infrastructure engineering, technical project delivery, or professional services experience, with strong Windows Server skills and practical Azure and Microsoft 365 experience. Candidates should be able to deliver customer projects end to end, communicate clearly with technical and non-technical stakeholders, document work thoroughly, and exercise sound judgment when working independently.

Skills

Windows Server
Active Directory
Group Policy
Microsoft Azure
Microsoft 365
Microsoft Entra ID
Intune
Networking
PowerShell
Project Delivery
Technical Documentation
VMware vSphere
Hyper-V
Azure DevOps
Infrastructure as Code
Customer Communication

Benefits

Competitive Salary and Benefits Package

Visa sponsorship

Not detected in the job text

Keywords

Windows Server
Active Directory
Group Policy
DNS
DHCP
Microsoft Azure
Azure Virtual Machines
Azure Networking
Microsoft 365
Exchange Online
Microsoft Teams
SharePoint
OneDrive
Microsoft Entra ID
Intune
Conditional Access
PowerShell
VMware vSphere
Hyper-V
TCP/IP
VPN
Azure DevOps
GitHub
CI/CD
Infrastructure as Code
Bicep
Terraform
ITIL
Veeam
Project Delivery

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