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Added 29 mins ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the Inspection Team, Andon…
Added 59 mins ago
Power & HVAC Road Technician 2
Sunbelt Rentals, Inc.
Winnipeg, MB
Full-time
This mechanic/technician role performs preventive maintenance, perform advanced diagnostics, and makes complex repairs on equipment in the safest, most effective way possible to avoid…
Added 6 hours ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the Inspection Team, Andon…
Added 6 hours ago
ENGINEERING TECHNOLOGIST TECHNICIAN 3 (Land Survey Assistant)
City of Toronto
Toronto, ON
Reporting to the Supervisor, Land & Property Surveys and under the direction of a Engineering Technologist Technician 1 (Land Survey Party Chief), the Engineering Technologist Technician 3…
Added 7 hours ago
Customer Support Services Supervisor - RRP Program
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Full-time
Communicate workshop and other tasking operational priorities and requirements across multiple internal functional departments
Added 7 hours ago
Geotechnical Field Technician
Jobgether
Canada
$47,934 to $62,913 CAD / year
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Geotechnical Field Technician based in Canada.
Added 8 hours ago
Technician, Warehouse
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Added 9 hours ago
Dietetic Technician - Nutrition & Food Services
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Click here to apply as an internal applicant.
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Added 9 hours ago
Supervisor, Maintenance
B2Gold - Nunavut
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Full-time
Supervise, coordinate, and schedule the activities of maintenance team, including (but not limited to) Automotive Service & Heavy Equipment Technicians and Welders to ensure the safe and…
Added 10 hours ago
Geotechnical Field Technician
Jobgether
Canada
$47,934 to $62,913 CAD / year
Temporary
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Geotechnical Field Technician based in Canada.
Added 10 hours ago
Journeyman, Heavy Equipment or Trailer Technician
XTL TRANSPORT INC.
Airdrie, AB
Full-time
…forefront of our operations, and we strive to deliver exceptional service at every turn. We also take pride in our commitment to promoting internal talent, providing our dedicated team…
Added 11 hours ago
Service Operation Centre (SOC) Support Technician
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
Job Details: Service Operation Centre (SOC) Support Technician
Added 11 hours ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the Inspection Team, Andon…
Added 12 hours ago
Fire Protection Technician
The Davey Tree Expert Company
Ancaster, ON
Full-time
Provide excellent customer service to both internal and external stakeholders.
Added 12 hours ago
Onsite Maintenance Technician (Technicien d'entretien sur place)
AVI-SPL Canada
Montreal, QC
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The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at…
Added 12 hours ago
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Supervise, coordinate, and schedule the activities of maintenance team, including (but not limited to) Automotive Service & Heavy Equipment Technicians and Welders to ensure the safe and…
Added 12 hours ago
Technician
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…ensure we are leveraging our product to drive value for both our service providers and BCLC. Technicians collaborate and build trusting relationships with internal & external stakeholders.…
Added 12 hours ago
Data Center Technician I
TEKsystems
Varennes, QC
$27 to $30 CAD / hour
Contract
…skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related…
Added 12 hours ago
Regional Relief Pharmacist - FT
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…excellence in the areas of patient-centered care, customer service, workflow efficiencies, and professional clinical services (disease state management, medication reviews and adherence,…
Added 13 hours ago
Fitness Technician II
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Part-time
In our wellness centers, the Fitness Technician II’s monitor the wellness areas while demonstrating proper exercise form and equipment usage, as well as providing leadership and mentorship…
Added 13 hours ago
Bench Technician
SciCan
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We are seeking a dynamic and highly skilled Bench/Field Service Technician to join our Medical Devices Equipment technical support operations department.
Added 13 hours ago
Shop Technician, Brandon
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Join AgWest as a Shop Technician and play a pivotal role in our team. This position involves servicing equipment and components in the shop at our Brandon branch. As the ideal candidate,…
Added 13 hours ago
310T Bus Mechanic - Sudbury
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$83,000 to $93,000 CAD / year
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We are proactively seeking qualified 310T Truck and Coach Technician to join our talent pool for future employment opportunities. While there are no current vacancies, qualified applicants…
Added 13 hours ago
Field Service Technician (Russell)
AgWest Ltd.
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Full-time
Join AgWest as a Field Service Technician and play a pivotal role in our team. This position involves servicing equipment and components out in the field. As the ideal candidate, you’ll be…

Manx Telecom Enterprise

Service Operation Centre (SOC) Support Technician

Permanent North American Gaeltacht, ON, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Applicant Portal

:

Job Details: Service Operation Centre (SOC) Support Technician

Full details of the job.

Vacancy Name Service Operation Centre (SOC) Support Technician Vacancy No VN993 Function Customer Support Work Location Manx Telecom, Dalton Street, Douglas, Isle of Man, IM1 3PQ Basis Permanent Full Time/Part Time Full time Employment Duration - Hours Per Week 37.00 Drivers Licence Required Yes Benefits Competitive Salary and Benefits package will be provided to the successful candidate.

In addition there is a shift Allowance linked to this position. About the Role

We are looking for a person who will work as part of a 24/7/365 team to ensure the effective Service Assurance of our Core Networks and systems. In addition, you will be supporting several key areas around the business including Customer Technology Services, Business Services and Network Services, among others.

Our Service Operations Team are enthusiastic and bright individuals, who support the business and our customers, both locally and globally. We encourage our individuals to craft out a career in technology, from designing our networks to building applications. We want people who see problems and present solutions. We want people who take ownership and responsibility because we reward hard work, initiative, flexibility, and teamwork.

Many of our highly skilled engineers started right here, learning about what we do and who we do it for. Are you what we’re looking for?

Ideal Candidate Characteristics

How our team present and conduct themselves is important to us. This role represents an opportunity for a capable and enthusiastic individual who is truly passionate about delivering world-class service to customers.

Exceptional communication skills with verbal and written.
A strong desire to learn from those around you.
A real team ethos, with exceptional interpersonal skills.
Attention to detail.
Basic level knowledge of MS applications.
Full and clean driving licence is essential as this role requires visits to other MT estate buildings, using MT vehicles.
Excellent customer facing skills. Professional interaction with both our internal and external customers is always expected.
Professional conduct always.
Takes ownership and responsibility for what they do.
Where they see improvements, they act.
A can-do and proactive approach to work. A team player is essential for this role.
Flexible approach to working shifts.
Making sure that at the beginning and end of each shift, they are transparent with any ongoing incidents.

Please be aware that the successful candidate will be required to undertake a Police/Security Check.

Experience

Essential Criteria

2 or more years working in a similar environment.
Experience of ITIL Incident & Change Management.
Have an ability to communicate clearly and professionally.
A full clean driving licence for use of MT vehicles.

Desired Criteria

Proficient using ServiceNow Change & Incident Management or similar platform.
Knowledge of the telecoms industry.
A self-motivated individual but also an excellent team player but with ability to work with little or no supervision.
Excellent time management skills. Being punctual is some we expect from everyone.
Ability to multitask. Each team member will have multiple tasks to deliver daily.
Experience of Shift Working.

Education

Essential Qualifications

Minimum of 5 GCSE’s or equivalent – Grade A - B, must include English.
May have started or obtained a recognised Telecoms qualification such as CCNA.

Close Date 05 Oct 2026

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More about this job

Responsibilities

The technician will work as part of a 24/7/365 team to ensure the effective service assurance of core networks and systems. They will also provide support across various business areas including customer technology, business services, and network services.

Requirements

Candidates must have at least 2 years of experience in a similar environment and proficiency in ITIL incident and change management. A full, clean driving license is essential, along with a minimum of 5 GCSEs (Grade A-B) including English.

Skills

Service assurance
Incident management
Change management
Customer support
Communication skills
Interpersonal skills
Attention to detail
MS applications
Customer facing
Time management
Multitasking
Shift working
Problem solving
Teamwork
Technical support

Benefits

Competitive salary
Shift allowance

Visa sponsorship

Not detected in the job text

Keywords

Service Operation Centre
SOC
Service Assurance
Core Networks
ITIL
Incident Management
Change Management
ServiceNow
Telecoms
CCNA
Customer Support
Network Services
Business Services
Shift Work
Technical Support

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