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Added 11 mins ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As People Services AI Solutions & Configuration Lead, you will serve as the technical configuration and solution design expert within our People Services AI squad. You will partner across…
Added 11 mins ago
M
VP, Operational Risk Oversight
Manulife
Toronto, ON
- Full-time
Responsible for driving operational risk transformation towards an effective and efficient integrated model with overall operations. Reimagine and lead with a strategic lens.
Added 25 mins ago
CI
Human Resources Generalist
CpK Interior Products Inc.
Windsor, ON
- $60,000 to $80,000 CAD / year
- Full-time
…materials processing, tooling, moulding, assembly, sequencing, delivery, and logistics, or any combination of these services. Our flexible, integrated capabilities allow us to meet the…
Added 25 mins ago
B
Sales Manager - SaaS (OTE: upto 130k)
BoomerangFX
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
We are seeking a results-driven Sales Manager – SaaS to lead and develop our sales team while driving revenue growth across the North American market. This role combines hands-on sales…
Added 25 mins ago
H
Structural Section Manager
HDR
Toronto, ON
- Full-time
…where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological…
Added 25 mins ago
CO
Project Manager - AI Building and Zoning Review
City of Niagara Falls
Niagara Falls, ON
- $54.58 to $68.22 CAD / hour
- Contract
This position serves as the project lead responsible for implementing an Artificial Intelligence (AI) solution to modernize the building and zoning application process. The role acts as a…
Added 25 mins ago
Project Manager
The Canada Life Assurance Company
Toronto, ON
…and transformation. This role reports to the Manager, Project Delivery, within the Workplace Benefits & Retirement…
Added 25 mins ago
Sr Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…and transformation. This role reports to the Manager, Project Delivery, within the Workplace Benefits & Retirement…
Added 40 mins ago
Business Intelligence Analyst, Google Cloud Support
Google
Waterloo, ON
Lead assigned projects from conceptualization to delivery and ensure your data solutions offer relevant, high-quality data and insights to propel the growth of the business.
Added 40 mins ago
Solution Architect III, Platform, FSI, Google Cloud
Google
Toronto, ON
Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
Added 40 mins ago
Platform Solution Architect III, Google Cloud
Google
Calgary, AB · Vancouver, BC
Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
Added 55 mins ago
ML
AI Engineer
MACHINE LEARNING TECHNOLOGIES LLC
Toronto, ON
- Full-time
The candidate will lead and actively contribute to the development of scalable Gen AI products, architectures, and cloud-native solutions within an Agile environment.
Added 1 hour ago
MT
Manufacturing Engineer
Modern Technical Staffing Inc.
Vaughan, ON
- $80,000 to $100,000 CAD / year
- Full-time
Keep a close eye on day-to-day performance across the work centres, identifying issues early and using data to drive meaningful improvements.
Added 2 hours ago
SA
Senior Associate (m/f/d) Equity Index Client Operations
Solactive AG
Toronto, ON
- Full-time
Broad business experience: Gain exposure to financial markets, index products, data delivery, technology, and client relationship management.
Added 2 hours ago
AI Outcome Customer Developer, Forward Deployed Development
Google
Toronto, ON
…architect, technical debugger, development liaison and technical delivery manager. You will bridge the gap between pre-sales agreement shaping and post-sales execution. You will enter the…
Added 2 hours ago
C
Union Assistant Shift Engineer
CBRE
Mississauga, ON
- Full-time
…accountability, resulting in an agile and efficient service…
Added 2 hours ago
C
Union Assistant Shift Engineer
CBRE
Mississauga, ON
- Full-time
…accountability, resulting in an agile and efficient service…
Added 2 hours ago
K
Consultant, Cybersecurity
KPMG
Calgary, AB
- Full-time
…enabling our clients' cyber transformation journey through service delivery leadership, advisory, and…
Added 3 hours ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
5-7 years of Salesforce Marketing and Data Cloud/Data 360 implementation and consulting experience, including at least 2-3 years of hands-on Financial Services Cloud configuration and…
Added 3 hours ago
NR
Program Specialist
Niagara Region
ON · Niagara, ON
- Full-time
Lead and deliver complex strategic projects (including planning, implementation, and evaluation) aligned with departmental and organizational priorities, ensuring successful project…
Added 3 hours ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
Lead end-to-end customer migration engagements - owning technical delivery, project health, and successful go-live outcomes.
Added 3 hours ago
SP
Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.
Added 5 hours ago
MM
Customer Success Manager - Measure Marketing
Measure Marketing Results Inc.
Remote, Canada
- Full-time
- Remote
Read paid search performance in Google Ads and Microsoft Ads, including spend, CPC, conversions and cost per lead, and flag when budget isn't turning into pipeline.
Added 6 hours ago
TT
Director, Planning, Procurement & Inventory
Trojan Technologies
London, ON
- $155,000 to $180,000 CAD / year
- Full-time
· Direct tactical procurement and inventory governance. Lead tactical buying, supplier-delivery performance, purchasing master data, inventory strategy, service-level policy, E&O…
Added 7 hours ago
PJ
Personal Training Manager (Multi- Campus)
Prosserman JCC
Maple, ON
- $65,000 to $75,000 CAD / year
- Full-time
…results-driven Personal Training Manager (Multi-Campus) to lead the growth and operational success of our Personal Training department across the Schwartz/Reisman Centre and Prosserman…

Maple Leaf Foods Inc

Manager, HR Services

Mississauga, ON, Canada

$96,000 to $141,000 CAD / year · Full-time

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Job details

Pay: $96,000 to $141,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 5+ years of experience in HR operations, shared services or HRIS administration.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description

The Opportunity:

The Manager, HR Services plays a critical role in leading and optimizing HR services to ensure efficient, effective, and employee-centered service delivery. This role is responsible for overseeing HR processes, program delivery, policy adherence, compliance, governance, and employee customer service, as well as managing and administering all recognition programs at Maple Leaf Foods. The incumbent will champion the responsible use of artificial intelligence (AI), automation, analytics, and digital tools to simplify work, improve service quality and responsiveness, and enhance the employee experience. The incumbent is a process-driven thinker with strong leadership, problem-solving, digital transformation, and process improvement skills, with the goal of achieving high levels of customer satisfaction and the highest quality in client delivery to consistently meet and exceed SLAs and KPIs. They must also have a deep understanding of controls and be capable of efficiently managing processes from end to end while ensuring appropriate privacy, security, governance, and human oversight.

Reason for vacancy: Existing Headcount

Compensation: $96,000 - $141,000 CAD base pay annually plus annual short-term incentive

The above compensation reflects the target compensation for the position at the time of posting. The base salary offered may vary based on a variety of factors including skills, experience, education, training, job- related knowledge, and other organizational requirements. For part-time roles, salaries are adjusted according to scheduled hours. In addition to base salary, this role is eligible to participate in Maple Leaf’s annual short-term incentive plan.

Snapshot Of a Day-in-the-Life

Lead the HR Service team in delivering high-quality HR support, including onboarding, offboarding, SAP administration, and employee lifecycle management.
Lead the continuous improvement of the HR Services team, using process redesign, AI, automation, and self-service solutions to improve efficiency, accuracy, scalability, and employee experience. Effectively lead, manage, and develop the team, ensuring an integrated approach to service delivery.
Oversee HR inquiries and issue resolution, ensuring timely and accurate responses.
Develop and refine HR processes to improve efficiency, accuracy and compliance.
Collaborate with stakeholders to enhance HR service delivery and address business needs.
Gather feedback and drive improvements in HR support and communications.
Lead, mentor, and develop the HR Services team to build capabilities and foster a high-performance culture.
Set performance goals, provide coaching and drive team engagement.
Lead the delivery of education and communication initiatives related to benefits and pension programs.
Partner with internal teams to ensure smooth administration and employee engagement in these programs.
Manage SAP system, ensuring data integrity, security and efficient reporting.
Support system implementation, upgrades, and process automation efforts.
Develop and maintain a consistent cadence of KPIs to track performance and support strategic objectives.
Analyze data to identify trends, opportunities, and potential risks, providing actionable insights to key stakeholders.
Collaborate with cross-functional teams to ensure alignment between business goals and performance metrics.
Provide ongoing reporting, dashboards, and visualizations to communicate data insights clearly.
Support data-driven decision making by offering recommendations based on analysis.
Ensure adherence to employment laws, company policies, and HR best practices.
Maintain accurate employee records and oversee compliance audits.
Partner with legal and compliance teams to mitigate risk and uphold HR governance.
Identify, prioritize, and implement opportunities to enhance HR service delivery through process optimization, AI, automation, and other enabling technologies, including employee and manager self-service.
Build and maintain an AI-enabled HR Services roadmap, translating business needs and service data into high-value use cases, pilots, implementation plans, and measurable benefits.
Establish responsible AI practices for HR Services in partnership with HR Technology, IT, Privacy, Legal, and Security, including data protection, access controls, bias and risk assessment, validation, documentation, monitoring, and appropriate human review.
Lead change management, training, and adoption for AI-enabled tools; build AI literacy within the HR Services team and reinforce accountable, ethical, and effective use.
Define and track measures for AI-enabled improvements, including service quality, cycle time, first-contact resolution, capacity, adoption, employee satisfaction, risk, and realized benefits.
Develop and implement initiatives to improve the employee experience.
Promote collaboration and knowledge-sharing across HR functions.
Collaborate with internal stakeholders to maintain and update policies as needed.
Provide guidance and support on policy related matters to employees at all levels.

Qualifications

What You’ll Bring:

Skills & Knowledge
Strong project management and planning skills. Exceptional organizational skills and proven ability to manage multiple priorities.
Ability to work independently as well as a part of a team in a collaborative manner.
Client focused with ability to forge partnerships within the business.
Analytical mindset with a track record of driving process improvements and efficiencies
Ability to navigate change and lead HR transformation initiatives.
Ability to manage information with accuracy, security, and confidentiality.
Effective communication and consulting skills with capability to adapt to a variety of audiences including executive level.
Bias for continuous improvement, with the ability to leverage data, AI, automation, and technology to improve service outcomes and employee experience.
Working knowledge of generative AI, conversational AI, workflow automation, knowledge management, and analytics concepts, with the ability to assess HR use cases and translate them into practical service solutions.
Strong understanding of responsible AI principles, including privacy, security, data quality, transparency, bias mitigation, risk management, and human oversight in an HR context.
Knowledge of legislations and laws both in Canada and the US as it relates to employment, pension and benefits.
Knowledge of the BMC ticketing system.
Experience & Education
Bachelor’s degree in business administration, Human Resources, or related field.
5+ years of experience in HR operations, shared services or HRIS administration.
Strong understanding of HR processes, systems and compliance requirements.
Experience managing HR technology (e.g. SAP, SuccessFactors, Workday, UKG, or other HRIS platforms)
Experience identifying, piloting, implementing, or scaling AI-enabled, automated, or digital solutions in HR operations or a shared services environment is an asset.
Advanced proficiency in Microsoft Office programs, including Excel, PowerPoint and Word.
Prior experience with SAP/Success Factors is an asset.
Experience with BMC ticketing system for ticketing

Additional Information

What We Offer At Maple Leaf Foods

Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
Defined Contribution Pension Plan with company matching that starts on your first day of employment.
Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

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More about this job

Responsibilities

Lead the HR Services team and oversee employee lifecycle processes, HR inquiries, SAP administration, benefits and pension communications, compliance, and policy governance. Improve service delivery through process redesign, AI, automation, analytics, and self-service while developing the team, tracking performance, and ensuring responsible use of technology.

Requirements

A bachelor’s degree in business administration, human resources, or a related field and at least five years of experience in HR operations, shared services, or HRIS administration are requested. Candidates should bring HR systems and compliance knowledge, leadership and analytical skills, strong communication and project management abilities, and familiarity with responsible AI; SAP/SuccessFactors and BMC ticketing experience are assets.

Skills

HR Operations
HR Shared Services
HRIS Administration
SAP
SuccessFactors
Process Improvement
Project Management
Team Leadership
AI and Automation
Responsible AI Governance
Data Analytics and Reporting
Employment Law Compliance
Benefits and Pension Administration
Change Management
Employee Service Delivery
BMC Ticketing System

Benefits

Health and Wellness Benefits
Defined Contribution Pension Plan With Company Matching
Learning and Development Opportunities
Tuition Reimbursement
Paid Volunteer Days

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Services
HR Operations
Shared Services
HRIS
SAP
SuccessFactors
BMC Ticketing System
Employee Lifecycle Management
Onboarding
Offboarding
Benefits Administration
Pension Programs
Employment Law
HR Compliance
HR Governance
Process Improvement
Process Automation
Artificial Intelligence
Generative AI
Conversational AI
Knowledge Management
Employee Self-Service
Data Analytics
KPIs
Dashboards
Change Management
Privacy and Data Protection
Risk Assessment
Microsoft Excel

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