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Added 23 mins ago
Manager- Finance Optimization- Financial Accounting and Advisory Services- Assurance 1
EY
Toronto, ON
As a FAAS Manager, you will be a professional member of our team, responsible for both guiding our staff and senior consultants – and building our culture - while also developing long-term…
Added 23 mins ago
Risk Operations and Visibility Manager
University of Toronto
Toronto, ON
The Risk Operations and Visibility Manager position is part of the Information Security Governance Risk and Compliance (GRC) team and will focus on the Risk Operations and Visibility…
Added 1 hour ago
JG
IT Project Manager- Telecom
J&M Group
Brampton, ON
- Contract
We are hiring for an IT Project Manager Telecom. This role focuses on managing Oracle Cloud ERP implementation activities, including project governance, testing, cutover, go-live, and…
Added 1 hour ago
CI
Project Manager-Telecom/Cutover/Go-Live/Hypercare
COGNITO INC
Brampton, ON
- Contract
The Project Manager is responsible for leading and coordinating project governance, testing activities, cutover planning, business readiness, Hypercare support, and operational transition…
Added 1 hour ago
AF
Sourcing Commodity Manager
Armstrong Fluid Technology
Toronto, ON
- Full-time
We are looking for an experienced Sourcing Commodity Manager to lead strategic sourcing activities across our North American operations, with a focus on product and component commodities.…
Added 2 hours ago
AC
Finance Manager, Academic
Algonquin College
Ottawa, ON
- Full-time
Reporting to the Associate Director, Academic Finance Operations, the Finance Manager provides cross departmental leadership in financial strategy, budget development, quarterly budget…
Added 2 hours ago
LC
Key Account Manager - Yogourt and Cultured - 405 TWM, Montreal or Longueuil
Lactalis Canada
Montreal, QC
- Temporary
The Key Account Manager is responsible for driving sales results of their business portfolio by leading the execution of sales strategies for Lactalis categories that maximize volume,…
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PC
Manager, Internal Controls and Risk Management – Financial Services (Bilingual FR/EN)
PwC Canada
Montreal, QC
- Full-time
In our Financial Services Risk and Regulation practice, we support banks, insurers, asset and wealth managers, and other financial institutions in designing, assessing, implementing and…
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Y
IT Project Manager-Telecom
Yochana
Brampton, ON
- Contract
The Project Manager is responsible for leading and coordinating project governance, testing activities, cutover planning, business readiness, Hypercare support, and operational transition…
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T
IT Project Manager - Telecom
TechDoQuest
Brampton, ON
- Contract
The Project Manager is responsible for leading and coordinating project governance, testing activities, cutover planning, business readiness, Hypercare support, and operational transition…
Added 3 hours ago
Y
IT Project Manager-Telecom
Yochana
Brampton, ON
- Contract
The Project Manager is responsible for leading and coordinating project governance, testing activities, cutover planning, business readiness, Hypercare support, and operational transition…
Added 3 hours ago
FA
Commodity Manager – CFM56 Engine Components
FTAI Aviation
Montreal, QC
- Full-time
Ensure data integrity and governance of commodity and supply chain parameters within planning systems
Added 3 hours ago
CP
Manager, Total Rewards
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Strengthen governance, compliance, and risk management by conducting program and data audits, maintaining data integrity, and ensuring adherence to applicable legislation, policies, and…
Added 3 hours ago
Key Account Manager - Yogourt and Cultured - 405 TWM, Montreal or Longueuil
Lactalis
Montreal, QC
The Key Account Manager is responsible for driving sales results of their business portfolio by leading the execution of sales strategies for Lactalis categories that maximize volume,…
Added 3 hours ago
Project Manager
Capgemini
Toronto, ON
We are looking for an experienced Service Delivery Manager SDM to lead endtoend service delivery client engagement resource management and operational excellence across multiple projects…
Added 3 hours ago
P
Manager, Internal Controls and Risk Management – Financial Services (Bilingual FR/EN)
PwC
Montreal, QC
- Full-time
In our Financial Services Risk and Regulation practice, we support banks, insurers, asset and wealth managers, and other financial institutions in designing, assessing, implementing and…
Added 3 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 3 hours ago
Y
IT Project Manager-Telecom
Yochana
Brampton, ON
- Full-time
The Project Manager is responsible for leading and coordinating project governance, testing activities, cutover planning, business readiness, Hypercare support, and operational transition…
Added 3 hours ago
UC
Senior AI Project Manager
UniSysTech Consulting
Toronto, ON · Greater Toronto Area, Canada
- Other
We are seeking an experienced Senior Project Manager – AI SDLC to lead the strategic rollout of enterprise-wide, AI-augmented engineering capabilities, developer tooling, and intelligent…
Added 3 hours ago
AS
IT Project Manager- Telecom
Ardent SoftSol Inc.
Brampton, ON
- Contract
The Project Manager is responsible for leading and coordinating project governance, testing activities, cutover planning, business readiness, Hypercare support, and operational transition…
Added 4 hours ago
CP
Manager, Total Rewards
CAAT Pension Plan
Toronto, ON
- Full-time
Strengthen governance, compliance, and risk management by conducting program and data audits, maintaining data integrity, and ensuring adherence to applicable legislation, policies, and…
Added 4 hours ago
FC
Project Manager - Mining & Metals
Fluor Corporation
Vancouver, BC
- Full-time
In the role of Project Manager, you will have full accountability for overall project delivery of medium-sized or large-sized EPCM projects or to manage a significant and complex scope on a…
Added 4 hours ago
IR
Associate Vice President, Salesforce Engineering & Development
Info-Tech Research Group
Toronto, ON · London, ON
- Full-time
…management, quality practices, release discipline, technical governance, and AI-enabled development across three Salesforce scrum teams and a Salesforce administration function. You will…
Added 4 hours ago
M
Chef, Logistique inversée (Retours et rappels)/Manager, Reverse Logistics (Returns & Recalls)
McKesson
Montreal, QC
- Full-time
Added 5 hours ago
GT
Project Manager - Capital Markets
GFT Technologies
Toronto, ON
- Contract
We are seeking an experienced Technology Project Manager to lead large-scale technology transformation initiatives within a complex enterprise environment. This role focuses on delivering…

Maple Leaf Foods Inc

Manager, HR Services

Mississauga, ON, Canada

$96,000 to $141,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $96,000 to $141,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 5+ years of experience in HR operations, shared services or HRIS administration.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description

The Opportunity:

The Manager, HR Services plays a critical role in leading and optimizing HR services to ensure efficient, effective, and employee-centered service delivery. This role is responsible for overseeing HR processes, program delivery, policy adherence, compliance, governance, and employee customer service, as well as managing and administering all recognition programs at Maple Leaf Foods. The incumbent will champion the responsible use of artificial intelligence (AI), automation, analytics, and digital tools to simplify work, improve service quality and responsiveness, and enhance the employee experience. The incumbent is a process-driven thinker with strong leadership, problem-solving, digital transformation, and process improvement skills, with the goal of achieving high levels of customer satisfaction and the highest quality in client delivery to consistently meet and exceed SLAs and KPIs. They must also have a deep understanding of controls and be capable of efficiently managing processes from end to end while ensuring appropriate privacy, security, governance, and human oversight.

Reason for vacancy: Existing Headcount

Compensation: $96,000 - $141,000 CAD base pay annually plus annual short-term incentive

The above compensation reflects the target compensation for the position at the time of posting. The base salary offered may vary based on a variety of factors including skills, experience, education, training, job- related knowledge, and other organizational requirements. For part-time roles, salaries are adjusted according to scheduled hours. In addition to base salary, this role is eligible to participate in Maple Leaf’s annual short-term incentive plan.

Snapshot Of a Day-in-the-Life

Lead the HR Service team in delivering high-quality HR support, including onboarding, offboarding, SAP administration, and employee lifecycle management.
Lead the continuous improvement of the HR Services team, using process redesign, AI, automation, and self-service solutions to improve efficiency, accuracy, scalability, and employee experience. Effectively lead, manage, and develop the team, ensuring an integrated approach to service delivery.
Oversee HR inquiries and issue resolution, ensuring timely and accurate responses.
Develop and refine HR processes to improve efficiency, accuracy and compliance.
Collaborate with stakeholders to enhance HR service delivery and address business needs.
Gather feedback and drive improvements in HR support and communications.
Lead, mentor, and develop the HR Services team to build capabilities and foster a high-performance culture.
Set performance goals, provide coaching and drive team engagement.
Lead the delivery of education and communication initiatives related to benefits and pension programs.
Partner with internal teams to ensure smooth administration and employee engagement in these programs.
Manage SAP system, ensuring data integrity, security and efficient reporting.
Support system implementation, upgrades, and process automation efforts.
Develop and maintain a consistent cadence of KPIs to track performance and support strategic objectives.
Analyze data to identify trends, opportunities, and potential risks, providing actionable insights to key stakeholders.
Collaborate with cross-functional teams to ensure alignment between business goals and performance metrics.
Provide ongoing reporting, dashboards, and visualizations to communicate data insights clearly.
Support data-driven decision making by offering recommendations based on analysis.
Ensure adherence to employment laws, company policies, and HR best practices.
Maintain accurate employee records and oversee compliance audits.
Partner with legal and compliance teams to mitigate risk and uphold HR governance.
Identify, prioritize, and implement opportunities to enhance HR service delivery through process optimization, AI, automation, and other enabling technologies, including employee and manager self-service.
Build and maintain an AI-enabled HR Services roadmap, translating business needs and service data into high-value use cases, pilots, implementation plans, and measurable benefits.
Establish responsible AI practices for HR Services in partnership with HR Technology, IT, Privacy, Legal, and Security, including data protection, access controls, bias and risk assessment, validation, documentation, monitoring, and appropriate human review.
Lead change management, training, and adoption for AI-enabled tools; build AI literacy within the HR Services team and reinforce accountable, ethical, and effective use.
Define and track measures for AI-enabled improvements, including service quality, cycle time, first-contact resolution, capacity, adoption, employee satisfaction, risk, and realized benefits.
Develop and implement initiatives to improve the employee experience.
Promote collaboration and knowledge-sharing across HR functions.
Collaborate with internal stakeholders to maintain and update policies as needed.
Provide guidance and support on policy related matters to employees at all levels.

Qualifications

What You’ll Bring:

Skills & Knowledge
Strong project management and planning skills. Exceptional organizational skills and proven ability to manage multiple priorities.
Ability to work independently as well as a part of a team in a collaborative manner.
Client focused with ability to forge partnerships within the business.
Analytical mindset with a track record of driving process improvements and efficiencies
Ability to navigate change and lead HR transformation initiatives.
Ability to manage information with accuracy, security, and confidentiality.
Effective communication and consulting skills with capability to adapt to a variety of audiences including executive level.
Bias for continuous improvement, with the ability to leverage data, AI, automation, and technology to improve service outcomes and employee experience.
Working knowledge of generative AI, conversational AI, workflow automation, knowledge management, and analytics concepts, with the ability to assess HR use cases and translate them into practical service solutions.
Strong understanding of responsible AI principles, including privacy, security, data quality, transparency, bias mitigation, risk management, and human oversight in an HR context.
Knowledge of legislations and laws both in Canada and the US as it relates to employment, pension and benefits.
Knowledge of the BMC ticketing system.
Experience & Education
Bachelor’s degree in business administration, Human Resources, or related field.
5+ years of experience in HR operations, shared services or HRIS administration.
Strong understanding of HR processes, systems and compliance requirements.
Experience managing HR technology (e.g. SAP, SuccessFactors, Workday, UKG, or other HRIS platforms)
Experience identifying, piloting, implementing, or scaling AI-enabled, automated, or digital solutions in HR operations or a shared services environment is an asset.
Advanced proficiency in Microsoft Office programs, including Excel, PowerPoint and Word.
Prior experience with SAP/Success Factors is an asset.
Experience with BMC ticketing system for ticketing

Additional Information

What We Offer At Maple Leaf Foods

Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
Defined Contribution Pension Plan with company matching that starts on your first day of employment.
Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

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More about this job

Responsibilities

Lead the HR Services team and oversee employee lifecycle processes, HR inquiries, SAP administration, benefits and pension communications, compliance, and policy governance. Improve service delivery through process redesign, AI, automation, analytics, and self-service while developing the team, tracking performance, and ensuring responsible use of technology.

Requirements

A bachelor’s degree in business administration, human resources, or a related field and at least five years of experience in HR operations, shared services, or HRIS administration are requested. Candidates should bring HR systems and compliance knowledge, leadership and analytical skills, strong communication and project management abilities, and familiarity with responsible AI; SAP/SuccessFactors and BMC ticketing experience are assets.

Skills

HR Operations
HR Shared Services
HRIS Administration
SAP
SuccessFactors
Process Improvement
Project Management
Team Leadership
AI and Automation
Responsible AI Governance
Data Analytics and Reporting
Employment Law Compliance
Benefits and Pension Administration
Change Management
Employee Service Delivery
BMC Ticketing System

Benefits

Health and Wellness Benefits
Defined Contribution Pension Plan With Company Matching
Learning and Development Opportunities
Tuition Reimbursement
Paid Volunteer Days

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Services
HR Operations
Shared Services
HRIS
SAP
SuccessFactors
BMC Ticketing System
Employee Lifecycle Management
Onboarding
Offboarding
Benefits Administration
Pension Programs
Employment Law
HR Compliance
HR Governance
Process Improvement
Process Automation
Artificial Intelligence
Generative AI
Conversational AI
Knowledge Management
Employee Self-Service
Data Analytics
KPIs
Dashboards
Change Management
Privacy and Data Protection
Risk Assessment
Microsoft Excel

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Work requirements

Jobs in Canada