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Added 3 mins ago
SQ
District Manager
Sunlife Québec
Quebec, QC
- Full-time
The primary purpose of the District Manager (DM) is to lead the growth and productivity of the District. This is done by recruiting top talent, coaching and developing advisors and the…
Added 3 mins ago
SQ
District Manager
Sunlife Québec
Levis, QC
- Full-time
The primary purpose of the District Manager (DM) is to lead the growth and productivity of the District. This is done by recruiting top talent, coaching and developing advisors and the…
Added 3 mins ago
H
Global Mining Practice Business Development Leader
HDR
Kingston, ON
- Full-time
Serve as Client Manager for selected strategic accounts, maintaining executive-level relationships and a current understanding of each client’s organization, assets, priorities and upcoming…
Added 3 mins ago
TP
Associate Director, Software Engineering
Toronto Pearson International Airport
Toronto, ON
- Full-time
…sustainable development, accessibility and maintainability in partnership with architecture, data and cybersecurity…
Added 3 mins ago
P
Country Manager, Canada
Polaroid
Canada
- Full-time
As the Country Manager, Canada - you will play a pivotal role in managing and expanding our footprint with National Retailers and Independents alike. We are looking for an experienced…
Added 3 mins ago
CE
Sales Development Manager - Eastern Canada / Directeur ou directrice des Nouveaux marchés - Est du Canada
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Eastern Canada
- $160,000 to $165,000 CAD / year
- Full-time
The Sales Development Manager is responsible for leading strategic sales initiatives and providing sales leadership to our Sales Development Representative (SDR) team. This position will…
Added 18 mins ago
H
Global Mining Practice Business Development Leader
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- Full-time
Serve as Client Manager for selected strategic accounts, maintaining executive-level relationships and a current understanding of each client’s organization, assets, priorities and upcoming…
Added 19 mins ago
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Facilities Manager
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Vancouver, BC
- Full-time
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Added 34 mins ago
F
Manager, FP&A
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Toronto, ON
- Full-time
Client Finance Partnership with Commerce Leadership Serve as the primary finance partner to Commerce leaders across multiple pods, supporting strategic and operational decision-making.…
Added 34 mins ago
H
Global Mining Practice Business Development Leader
HDR
Calgary, AB
- Full-time
Serve as Client Manager for selected strategic accounts, maintaining executive-level relationships and a current understanding of each client’s organization, assets, priorities and upcoming…
Added 34 mins ago
FN
Manager, Physician Contracts
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Vancouver, BC · Metro Vancouver A, BC
- Full-time
This role sits at the intersection of healthcare transformation, workforce strategy, and service innovation. As Manager, Physician Contracts, you will play a pivotal role in supporting…
Added 35 mins ago
YG
Director of Housing
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Ucluelet, BC
- Full-time
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Added 1 hour ago
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Team Lead, Sales - Hazardous & Industrial Waste Management
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AB · Clairmont, AB
- Other
…team’s sales territories, using a structured tool developed in partnership with leadership to support strategic planning and market…
Added 1 hour ago
W
Tax Principal
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- Full-time
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Added 1 hour ago
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Senior Consultant (Nationwide Position)
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Markham, ON
- Full-time
…office locations here). Reporting to the Branch or Regional Manager, this position will coordinate technical services and staff within the assigned practice to foster collaboration across…
Added 1 hour ago
IE
Manager, Supply Chain & Innovation
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- Full-time
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Added 2 hours ago
Sales Associate, Sales & Partnerships - Scotia iTRADE (Mandarin/Cantonese)
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Toronto, ON
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Added 2 hours ago
Assistant General Manager
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Oakville, ON
Assist in the day-to-day leadership and management of a Landing restaurant as directed by the General Manager (GM)
Added 2 hours ago
UO
Academic and Career Advisor
University of British Columbia
Kelowna, BC · UBCO | University Centre (UNC)
- $7,158.42 to $10,292.25 CAD / month
- Part-time
This position works independently and with initiative under the general supervision of the Manager, Academic & Career Advising. This position provides consultation to Associate Deans, and…
Added 2 hours ago
Application Architect, Scotiabank
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The incumbent will work in partnership with the Sr. Manager Development, to manage a team of technology professionals responsible for delivery and ensure deliverables are of the highest…
Added 3 hours ago
M
Manager, Resource Management
MNP
AB · Calgary, AB
- Full-time
Make an impact with our Resource Management team as a Manager. This diverse team of professionals understands internal service needs and anticipates resource constraints before they become…
Added 3 hours ago
LC
Sr. Manager, Media Strategy - 12 Month Contract
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- Full-time
The Senior Manager, Media Strategy – Maxi Business serves as the primary strategic media partner for Maxi and key Quebec-based business stakeholders. This role is responsible for developing…
Added 3 hours ago
T
Assistant Wealth Market Manager
TD
Concord, ON · Markham, ON
- Full-time
In partnership with the Market Manager, the Assistant Wealth Market Manager supports daily business operations across Wealth Advisory Services, Private Trust, and Wealth Insurance Services.…
Added 4 hours ago
O
Sr Customer Success Manager - Oracle Health
Oracle
Canada
- $79,900 to $131,300 CAD / year
- Full-time
…with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and long-term success across a…
Added 4 hours ago
LL
Social Media Manager
LEAP Legal Software
Remote, Canada
- $85,000 to $100,000 CAD / year
- Contract
- Remote
LEAP is hiring a Social Media Manager to bring our brand, products, and services to life through compelling social storytelling that builds brand awareness, grows our audience, and drives…

Maple Leaf Foods Inc

Manager, HR Services

Mississauga, ON, Canada

$96,000 to $141,000 CAD / year · Full-time

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Job details

Pay: $96,000 to $141,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 5+ years of experience in HR operations, shared services or HRIS administration.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description

The Opportunity:

The Manager, HR Services plays a critical role in leading and optimizing HR services to ensure efficient, effective, and employee-centered service delivery. This role is responsible for overseeing HR processes, program delivery, policy adherence, compliance, governance, and employee customer service, as well as managing and administering all recognition programs at Maple Leaf Foods. The incumbent will champion the responsible use of artificial intelligence (AI), automation, analytics, and digital tools to simplify work, improve service quality and responsiveness, and enhance the employee experience. The incumbent is a process-driven thinker with strong leadership, problem-solving, digital transformation, and process improvement skills, with the goal of achieving high levels of customer satisfaction and the highest quality in client delivery to consistently meet and exceed SLAs and KPIs. They must also have a deep understanding of controls and be capable of efficiently managing processes from end to end while ensuring appropriate privacy, security, governance, and human oversight.

Reason for vacancy: Existing Headcount

Compensation: $96,000 - $141,000 CAD base pay annually plus annual short-term incentive

The above compensation reflects the target compensation for the position at the time of posting. The base salary offered may vary based on a variety of factors including skills, experience, education, training, job- related knowledge, and other organizational requirements. For part-time roles, salaries are adjusted according to scheduled hours. In addition to base salary, this role is eligible to participate in Maple Leaf’s annual short-term incentive plan.

Snapshot Of a Day-in-the-Life

Lead the HR Service team in delivering high-quality HR support, including onboarding, offboarding, SAP administration, and employee lifecycle management.
Lead the continuous improvement of the HR Services team, using process redesign, AI, automation, and self-service solutions to improve efficiency, accuracy, scalability, and employee experience. Effectively lead, manage, and develop the team, ensuring an integrated approach to service delivery.
Oversee HR inquiries and issue resolution, ensuring timely and accurate responses.
Develop and refine HR processes to improve efficiency, accuracy and compliance.
Collaborate with stakeholders to enhance HR service delivery and address business needs.
Gather feedback and drive improvements in HR support and communications.
Lead, mentor, and develop the HR Services team to build capabilities and foster a high-performance culture.
Set performance goals, provide coaching and drive team engagement.
Lead the delivery of education and communication initiatives related to benefits and pension programs.
Partner with internal teams to ensure smooth administration and employee engagement in these programs.
Manage SAP system, ensuring data integrity, security and efficient reporting.
Support system implementation, upgrades, and process automation efforts.
Develop and maintain a consistent cadence of KPIs to track performance and support strategic objectives.
Analyze data to identify trends, opportunities, and potential risks, providing actionable insights to key stakeholders.
Collaborate with cross-functional teams to ensure alignment between business goals and performance metrics.
Provide ongoing reporting, dashboards, and visualizations to communicate data insights clearly.
Support data-driven decision making by offering recommendations based on analysis.
Ensure adherence to employment laws, company policies, and HR best practices.
Maintain accurate employee records and oversee compliance audits.
Partner with legal and compliance teams to mitigate risk and uphold HR governance.
Identify, prioritize, and implement opportunities to enhance HR service delivery through process optimization, AI, automation, and other enabling technologies, including employee and manager self-service.
Build and maintain an AI-enabled HR Services roadmap, translating business needs and service data into high-value use cases, pilots, implementation plans, and measurable benefits.
Establish responsible AI practices for HR Services in partnership with HR Technology, IT, Privacy, Legal, and Security, including data protection, access controls, bias and risk assessment, validation, documentation, monitoring, and appropriate human review.
Lead change management, training, and adoption for AI-enabled tools; build AI literacy within the HR Services team and reinforce accountable, ethical, and effective use.
Define and track measures for AI-enabled improvements, including service quality, cycle time, first-contact resolution, capacity, adoption, employee satisfaction, risk, and realized benefits.
Develop and implement initiatives to improve the employee experience.
Promote collaboration and knowledge-sharing across HR functions.
Collaborate with internal stakeholders to maintain and update policies as needed.
Provide guidance and support on policy related matters to employees at all levels.

Qualifications

What You’ll Bring:

Skills & Knowledge
Strong project management and planning skills. Exceptional organizational skills and proven ability to manage multiple priorities.
Ability to work independently as well as a part of a team in a collaborative manner.
Client focused with ability to forge partnerships within the business.
Analytical mindset with a track record of driving process improvements and efficiencies
Ability to navigate change and lead HR transformation initiatives.
Ability to manage information with accuracy, security, and confidentiality.
Effective communication and consulting skills with capability to adapt to a variety of audiences including executive level.
Bias for continuous improvement, with the ability to leverage data, AI, automation, and technology to improve service outcomes and employee experience.
Working knowledge of generative AI, conversational AI, workflow automation, knowledge management, and analytics concepts, with the ability to assess HR use cases and translate them into practical service solutions.
Strong understanding of responsible AI principles, including privacy, security, data quality, transparency, bias mitigation, risk management, and human oversight in an HR context.
Knowledge of legislations and laws both in Canada and the US as it relates to employment, pension and benefits.
Knowledge of the BMC ticketing system.
Experience & Education
Bachelor’s degree in business administration, Human Resources, or related field.
5+ years of experience in HR operations, shared services or HRIS administration.
Strong understanding of HR processes, systems and compliance requirements.
Experience managing HR technology (e.g. SAP, SuccessFactors, Workday, UKG, or other HRIS platforms)
Experience identifying, piloting, implementing, or scaling AI-enabled, automated, or digital solutions in HR operations or a shared services environment is an asset.
Advanced proficiency in Microsoft Office programs, including Excel, PowerPoint and Word.
Prior experience with SAP/Success Factors is an asset.
Experience with BMC ticketing system for ticketing

Additional Information

What We Offer At Maple Leaf Foods

Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
Defined Contribution Pension Plan with company matching that starts on your first day of employment.
Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected]: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

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More about this job

Responsibilities

Lead the HR Services team and oversee employee lifecycle processes, HR inquiries, SAP administration, benefits and pension communications, compliance, and policy governance. Improve service delivery through process redesign, AI, automation, analytics, and self-service while developing the team, tracking performance, and ensuring responsible use of technology.

Requirements

A bachelor’s degree in business administration, human resources, or a related field and at least five years of experience in HR operations, shared services, or HRIS administration are requested. Candidates should bring HR systems and compliance knowledge, leadership and analytical skills, strong communication and project management abilities, and familiarity with responsible AI; SAP/SuccessFactors and BMC ticketing experience are assets.

Skills

HR Operations
HR Shared Services
HRIS Administration
SAP
SuccessFactors
Process Improvement
Project Management
Team Leadership
AI and Automation
Responsible AI Governance
Data Analytics and Reporting
Employment Law Compliance
Benefits and Pension Administration
Change Management
Employee Service Delivery
BMC Ticketing System

Benefits

Health and Wellness Benefits
Defined Contribution Pension Plan With Company Matching
Learning and Development Opportunities
Tuition Reimbursement
Paid Volunteer Days

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
HR Services
HR Operations
Shared Services
HRIS
SAP
SuccessFactors
BMC Ticketing System
Employee Lifecycle Management
Onboarding
Offboarding
Benefits Administration
Pension Programs
Employment Law
HR Compliance
HR Governance
Process Improvement
Process Automation
Artificial Intelligence
Generative AI
Conversational AI
Knowledge Management
Employee Self-Service
Data Analytics
KPIs
Dashboards
Change Management
Privacy and Data Protection
Risk Assessment
Microsoft Excel

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