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Added 1 hour ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 1 hour ago
LS
Account Sales Manager – OEM Manufacturer (Residential HVAC/Hydronics)
Lock Search Group
Vancouver, BC · Greater Vancouver, BC
- Full-time
Cameron Lappin of Lock Search Group, in partnership with a leading, national OEM Manufacturer in the HVAC, Hydronics and Ventilation sector, is seeking an experienced Account Sales Manager…
Added 4 hours ago
IL
Talent acquisition specialist (12 month contract)
IPH Limited
Moncton, NB
- Full-time
Collaborate with the Talent Acquisition Manager and HR team on strategic talent acquisition projects and continuous improvement initiatives.
Added 6 hours ago
MD
Director of Training and Prevention / Dir Child & Family Services
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position provides strategic leadership and high-level oversight for Child Safety & Permanency’s (CSP) Training and Prevention functions, representing and advancing the priorities of…
Added 6 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…the new Sectra regional shared PACS system and the Integrated Manager will play an integral role in supporting the ongoing implementation, optimization, and governance of the EPIC system…
Added 6 hours ago
A
Senior Service Designer
Aviso
Toronto, ON
- $95,000 to $105,000 CAD / year
- Full-time
…management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values…
Added 7 hours ago
BC
Registered Practical Nurse - Emergency Department
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Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 7 hours ago
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Social Worker
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Brantford, ON
- Full-time
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Added 7 hours ago
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Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 7 hours ago
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Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 7 hours ago
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Registered Practical Nurse - Cardiology/Telemetry
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Brantford, ON
- Full-time
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Added 7 hours ago
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Registered Nurse- Paeds
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Brantford, ON
- Full-time
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Added 7 hours ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
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Personal Support Worker - Surgical (B5)
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- Full-time
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Added 7 hours ago
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Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations is visible and accessible to staff in order to respond to requests for assistance and guidance when staff encounter complex situations requiring…
Added 7 hours ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 7 hours ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 7 hours ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 7 hours ago
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Registered Practical Nurse - Integrated Stroke Unit
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Brantford, ON
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Added 7 hours ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 7 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 7 hours ago
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Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
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Added 7 hours ago
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Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 7 hours ago
AP
Management Staff
Atura Power
Oakville, ON
- Full-time
The Senior Manager, Business Development leads Atura Power’s efforts to advance gas, battery storage, renewable, and low-carbon growth strategies. This role identifies, evaluates, and…
Added 11 hours ago
A
Senior Delivery Manager, Temporary
Aviso
Toronto, ON
- Temporary
Reporting to the VP, Enterprise Project Management Office, the Senior Delivery Manager will be responsible for leading the successful delivery of strategic initiatives across business and…

Maple Leaf Foods Inc

Manager, HR Services

Mississauga, ON, Canada

$96,000 to $141,000 CAD / year · Part-time

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Job details

Pay: $96,000 to $141,000 CAD / year
Job type: Part-time
Apply by: Nov 29, 2026
Experience: 5+ years of experience in HR operations, shared services or HRIS administration.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Description

The Opportunity:

The Manager, HR Services plays a critical role in leading and optimizing HR services to ensure efficient, effective, and employee-centered service delivery. This role is responsible for overseeing HR processes, program delivery, policy adherence, compliance, governance, and employee customer service, as well as managing and administering all recognition programs at Maple Leaf Foods. The incumbent will champion the responsible use of artificial intelligence (AI), automation, analytics, and digital tools to simplify work, improve service quality and responsiveness, and enhance the employee experience. The incumbent is a process-driven thinker with strong leadership, problem-solving, digital transformation, and process improvement skills, with the goal of achieving high levels of customer satisfaction and the highest quality in client delivery to consistently meet and exceed SLAs and KPIs. They must also have a deep understanding of controls and be capable of efficiently managing processes from end to end while ensuring appropriate privacy, security, governance, and human oversight.

Reason for vacancy: Existing Headcount

Compensation: $96,000 - $141,000 CAD base pay annually plus annual short-term incentive

The above compensation reflects the target compensation for the position at the time of posting. The base salary offered may vary based on a variety of factors including skills, experience, education, training, job- related knowledge, and other organizational requirements. For part-time roles, salaries are adjusted according to scheduled hours. In addition to base salary, this role is eligible to participate in Maple Leaf’s annual short-term incentive plan.

Snapshot Of a Day-in-the-Life

Lead the HR Service team in delivering high-quality HR support, including onboarding, offboarding, SAP administration, and employee lifecycle management.
Lead the continuous improvement of the HR Services team, using process redesign, AI, automation, and self-service solutions to improve efficiency, accuracy, scalability, and employee experience. Effectively lead, manage, and develop the team, ensuring an integrated approach to service delivery.
Oversee HR inquiries and issue resolution, ensuring timely and accurate responses.
Develop and refine HR processes to improve efficiency, accuracy and compliance.
Collaborate with stakeholders to enhance HR service delivery and address business needs.
Gather feedback and drive improvements in HR support and communications.
Lead, mentor, and develop the HR Services team to build capabilities and foster a high-performance culture.
Set performance goals, provide coaching and drive team engagement.
Lead the delivery of education and communication initiatives related to benefits and pension programs.
Partner with internal teams to ensure smooth administration and employee engagement in these programs.
Manage SAP system, ensuring data integrity, security and efficient reporting.
Support system implementation, upgrades, and process automation efforts.
Develop and maintain a consistent cadence of KPIs to track performance and support strategic objectives.
Analyze data to identify trends, opportunities, and potential risks, providing actionable insights to key stakeholders.
Collaborate with cross-functional teams to ensure alignment between business goals and performance metrics.
Provide ongoing reporting, dashboards, and visualizations to communicate data insights clearly.
Support data-driven decision making by offering recommendations based on analysis.
Ensure adherence to employment laws, company policies, and HR best practices.
Maintain accurate employee records and oversee compliance audits.
Partner with legal and compliance teams to mitigate risk and uphold HR governance.
Identify, prioritize, and implement opportunities to enhance HR service delivery through process optimization, AI, automation, and other enabling technologies, including employee and manager self-service.
Build and maintain an AI-enabled HR Services roadmap, translating business needs and service data into high-value use cases, pilots, implementation plans, and measurable benefits.
Establish responsible AI practices for HR Services in partnership with HR Technology, IT, Privacy, Legal, and Security, including data protection, access controls, bias and risk assessment, validation, documentation, monitoring, and appropriate human review.
Lead change management, training, and adoption for AI-enabled tools; build AI literacy within the HR Services team and reinforce accountable, ethical, and effective use.
Define and track measures for AI-enabled improvements, including service quality, cycle time, first-contact resolution, capacity, adoption, employee satisfaction, risk, and realized benefits.
Develop and implement initiatives to improve the employee experience.
Promote collaboration and knowledge-sharing across HR functions.
Collaborate with internal stakeholders to maintain and update policies as needed.
Provide guidance and support on policy related matters to employees at all levels.

Qualifications

What You’ll Bring:

Skills & Knowledge
Strong project management and planning skills. Exceptional organizational skills and proven ability to manage multiple priorities.
Ability to work independently as well as a part of a team in a collaborative manner.
Client focused with ability to forge partnerships within the business.
Analytical mindset with a track record of driving process improvements and efficiencies
Ability to navigate change and lead HR transformation initiatives.
Ability to manage information with accuracy, security, and confidentiality.
Effective communication and consulting skills with capability to adapt to a variety of audiences including executive level.
Bias for continuous improvement, with the ability to leverage data, AI, automation, and technology to improve service outcomes and employee experience.
Working knowledge of generative AI, conversational AI, workflow automation, knowledge management, and analytics concepts, with the ability to assess HR use cases and translate them into practical service solutions.
Strong understanding of responsible AI principles, including privacy, security, data quality, transparency, bias mitigation, risk management, and human oversight in an HR context.
Knowledge of legislations and laws both in Canada and the US as it relates to employment, pension and benefits.
Knowledge of the BMC ticketing system.
Experience & Education
Bachelor’s degree in business administration, Human Resources, or related field.
5+ years of experience in HR operations, shared services or HRIS administration.
Strong understanding of HR processes, systems and compliance requirements.
Experience managing HR technology (e.g. SAP, SuccessFactors, Workday, UKG, or other HRIS platforms)
Experience identifying, piloting, implementing, or scaling AI-enabled, automated, or digital solutions in HR operations or a shared services environment is an asset.
Advanced proficiency in Microsoft Office programs, including Excel, PowerPoint and Word.
Prior experience with SAP/Success Factors is an asset.
Experience with BMC ticketing system for ticketing

Additional Information

What We Offer At Maple Leaf Foods

Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
Defined Contribution Pension Plan with company matching that starts on your first day of employment.
Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at accommodations@mapleleaf.com.Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.

Company Description

About Us:

We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

We are carbon neutral.

We are one of the only food companies in Canada to set science-based targets.

We’re a global food company with approximately 10,000 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico and do business in Asia.

A Diverse And Inclusive Work Environment

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace.

We embrace a strong, values-based culture

Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.

Doing What’s Right
Shared Value
High Performance
Diverse and Inclusive Teams
Disciplined Decision Making
Intense Curiosity
Our Accountability
Transparency and Humility

Apply About employer

More about this job

Responsibilities

Lead the HR Services team and oversee employee lifecycle processes, HR inquiries, SAP administration, recognition programs, and benefits and pension communications. Improve service delivery through process redesign, AI and automation, analytics, employee self-service, compliance governance, and team development.

Requirements

Requires a bachelor’s degree in business administration, human resources, or a related field, plus at least five years of experience in HR operations, shared services, or HRIS administration. Candidates should bring HR systems and compliance knowledge, strong leadership and analytical skills, and experience with process improvement; SAP/SuccessFactors and BMC ticketing experience are assets.

Skills

HR Operations
HR Services Leadership
Process Improvement
Project Management
Team Development
Employee Customer Service
HRIS Administration
SAP
SuccessFactors
AI And Automation
Responsible AI Governance
Data Analytics And Reporting
Employment Law Compliance
Change Management
Benefits And Pension Administration
BMC Ticketing System

Benefits

Health And Wellness Benefits
Defined Contribution Pension Plan With Company Matching
Learning And Development Opportunities
Tuition Reimbursement
Paid Volunteer Days

Visa sponsorship

Not detected in the job text

Keywords

HR Services
HR Operations
Shared Services
Employee Lifecycle Management
Onboarding
Offboarding
SAP
SuccessFactors
HRIS
BMC Ticketing System
Generative AI
Conversational AI
Workflow Automation
Employee Self-Service
Knowledge Management
Process Redesign
Process Optimization
Responsible AI
Privacy
Security
Governance
Bias Mitigation
Human Oversight
Data Analytics
KPIs
Dashboards
Benefits Administration
Pension Administration
Employment Law
Change Management

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