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MAPLE LEAF LOUNGE

Assistant General Manager

ON, Canada
MISSISSAUGA, ON, L5R 0G1, Canada

The salary range for this position is $75,000 to $85,000. · Full-time

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Job details

Pay: The salary range for this position is $75,000 to $85,000.
Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

The salary range for this position is $75,000 to $85,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, and/or employee incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

The Assistant General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of the retail café, branded concepts, catering and event services.

If you were to come on board as one of our Assistant General Managers, we’d ask you to do the following for us:

Manage client relationships.

Demonstrate expertise in front-of-house service culture, guest experience design, and hospitality standards

Manage, train and develop staff.

Develop customized event plans and coordinate food and beverage services to meet client expectations and organizational standards.

Menu planning and merchandising involvement.

Plan and implement promotional activities, seasonal campaigns, and unit marketing initiatives to drive guest engagement and experience.

Executive presence combined with genuine frontline credibility - equally comfortable presenting to a client and running a catering department during peak service

Ensure compliance with strict quality assurance, health, safety and sustainability programs.

Ensure site operations remain fully compliant with company audit requirements, policies, procedures, and regulatory standards.

Ensure full compliance with branded partner and franchise standards, policies, and operational requirements.

Think you have what it takes to be one of our Assistant General Managers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, banquet, hotel, conferencing, or branded retail food service environment.

Strong experience dealing with labour relations issues.

Proven financial management skills, including ability to control product and labour costs on a weekly basis.

Strong catering experience, including demonstrated experience hosting large events.

Experience working with branded concepts or the hospitality industry

Strong management and organizational skills, capable of motivating, leading and developing associates.

Flexibility in schedule to meet changing business and client service needs.

Highly detail-oriented, with strong collaboration and teamwork abilities.

Excellent verbal and written communication skills.

Exceptional client relations and guest service skills.

Strong proficiency with Microsoft 365 (Word, Excel, Outlook, PowerPoint).

AFST (Advanced Food Safety Training)

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More about this job

Responsibilities

The Assistant General Manager oversees all operational aspects including financial management, budgeting, and the success of retail, catering, and event services. They are responsible for managing client relationships, leading staff, and ensuring compliance with health, safety, and brand standards.

Requirements

Candidates must have at least 5 years of management experience in food service, hospitality, or banquet environments and possess strong financial and leadership skills. A post-secondary education is required, along with proficiency in Microsoft 365 and advanced food safety training.

Skills

Financial management
Catering management
Staff development
Client relations
Hospitality standards
Budgeting
Event planning
Food safety
Labour relations
Marketing initiatives
Quality assurance
Microsoft 365
Operational compliance
Guest experience design
Menu planning
Merchandising

Benefits

Group benefits
Employee incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Budgeting
Financial management
Retail café
Catering
Event services
Client relations
Hospitality
Staff development
Menu planning
Merchandising
Promotional activities
Quality assurance
Health and safety
Sustainability
Audit requirements
Labour relations
Microsoft 365
Advanced Food Safety Training
AFST
Operations management
Guest engagement
Front-of-house service
Branded concepts
Regulatory standards
Performance analysis

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