Food Service Supervisor, Full Time

The hourly wage rate for this position is $26. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy

Supervisor Responsibilities

• Monitor daily operations to ensure the team follows health and safety procedures, and address concerns promptly.
• Complete regular safety walks, document findings and follow up on corrective actions.
• Support managers with health and safety audits, including preparing records and addressing findings.
• Maintain the Allergen Matrix in Café Manager and ensure it reflects current menus and ingredients.
• Serve as a point of contact for guest allergen questions, verifying information before responding and escalating any uncertainty.
• Train associates on health and safety procedures, including allergen awareness, and reinforce these practices during daily service. Micro Kitchen operations and inventory management
• Manage daily Micro Kitchen operations by restocking products, monitoring inventory and maintaining established par levels.
• Prepare product orders, communicate with vendors, receive vendor deliveries and verify that products are accurate, in good condition and properly stored.
• Maintain the Micro Kitchen program in accordance with established guidelines, including quarterly rotation of the top five and bottom five products, sourcing new products and following relevant product trends.
• Monitor employee feedback and customer satisfaction to help maintain an appealing, reliable and wellsupported product selection.
• Upload daily Micro Kitchen photos and maintain clean, organized and accessible kitchen storage areas.
• Enter and maintain daily lunch and catering menus in Cafe Manager, ensuring menu information is current and available for service.
• Track allergens and ingredient information, print PID allergen cards and menu signage, and ensure materials are accurate and available for employees and guests.
• Communicate with caterers when menus, ingredient lists or allergen information are missing, incomplete or require clarification.
• Coordinate with the San Francisco Nutritionist regarding menu notes, allergen questions and dietary-information updates. Cafe and kitchen service support
• Assist with receiving daily lunches, catering orders and food-service supplies, ensuring orders are organized and ready for service.
• Support lunch-line service by assisting with the sandwich press, restocking low menu items and maintaining the cleanliness and organization of cafe spaces during service.
• Upload daily lunch photos during and after service to document menu offerings and food presentation.
• Assist with dishwashing and dish-pit responsibilities when staffing levels or operational needs require additional support