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Added 51 mins ago
KH
Bilingual Coordinator, Outreach & Partnerships
Kids Help Phone
Toronto, ON
- $46,700 to $49,000 CAD / year
- Full-time
…people across Canada with mental health resources and support services. In this role, you'll coordinate outreach initiatives, attend and support community events, build relationships with…
Added 51 mins ago
W
Nurse Practitioner
Wasauksing
Parry Sound, ON
- Full-time
Network with partner agencies to improve practices, enhance services and move forward shared initiatives relevant to the position
Added 1 hour ago
WR
Nurse 2 - CIVP
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB
- Full-time
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Added 1 hour ago
Environmental Services Worker
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager of Environmental Services and Sustainability, the Environmental Services Worker maintains cleanliness in all hospital locations. A clean environment helps provide a…
Added 1 hour ago
HS
Territory Sales Manager
Hercules SLR
NS · Dartmouth, NS
- Full-time
…business you build. We are looking for a full-time Territory Sales Manager to join our Wire Rope Industries team in Dartmouth,…
Added 2 hours ago
GO
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Government of New Brunswick
Fredericton, NB
- Full-time
…safe and efficient movement of people, goods and government services to the public. Not only is the department responsible for managing over 18,000 kilometers of provincial highways, it…
Added 2 hours ago
PH
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Provincial Health Services Authority
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- Full-time
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Added 2 hours ago
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Project Coordinator, Various Programs/Services
Provincial Health Services Authority
Vancouver, BC
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Added 3 hours ago
RB
Relationship Manager Commercial Banking - Intern
Royal Bank of Canada
Burlington, ON
- Full-time
A world-class training program in financial services
Added 3 hours ago
RB
Vice President, Financing Specialists
Royal Bank of Canada
Ottawa, ON
- Full-time
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Added 3 hours ago
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Added 4 hours ago
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Patient Transport Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
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Added 4 hours ago
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General Duty Nurse (N2) - Women's Health Labour & Delivery
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General Duty Nurse (N2) - Child Health - CH3 Pediatric Medicine
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Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 4 hours ago
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Human Resources Analyst
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Toronto, ON · North York, ON
- Contract
…employee satisfaction and supporting the efficient operation of HR shared…
Added 5 hours ago
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Evening Service Advisor
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Fredericton, NB
- Full-time
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…optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future…
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Toronto, ON
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Licensed Practical Nurse - Renal Dialysis
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Licensed Practical Nurse - Renal Dialysis
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Registered Nurse
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AB · Edmonton, AB
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Registered Nurse
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Added 6 hours ago
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Registered Nurse
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Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
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Added 6 hours ago
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MAPLE LEAF LOUNGE

Hospitality Manager - Client Centre

Toronto, ON, M5J 0E7, Canada

The salary for this position is $70,000. · Full-time

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Job details

Pay: The salary for this position is $70,000.
Job type: Full-time
Experience: · Minimum 3+ years of experience in banquet, event, or conference management.
Posting language: English
Posted: Sep 30, 2026

Original job description

The salary for this position is $70,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

The Hospitality Manager - Client Centre is an onsite leadership role responsible for overseeing hospitality operations across the Conference Centre, workplace catering, and Executive Committee catering programs. Reporting to the Senior Hospitality Manager, Conference, this role ensures seamless event execution, exceptional guest experiences, and operational efficiency across all service areas.

As the lead for major and signature events, the Hospitality Manager serves as the primary point of contact within the Events & Conference Centre, driving service excellence, operational consistency, and a hospitality-forward experience for clients and guests alike.

If you were to come on board as our Hospitality Manager - Client Centre we’d ask you to do the following for us:

· Oversee all food & beverage (F&B) services for the Conference Centre, Workplace Catering, and Executive Committee Catering.

· Lead a team of supervisors, servers, bartenders, and porters, ensuring smooth day-to-day operations.

· Collaborate with the culinary and bookings teams to manage conference centre logistics and service execution.

· Maintain high standards of floor operations, service quality, and event execution.

· Handle guest service concerns, implement best practices, and ensure compliance with service level agreements (SLAs).

Guest Experience

· Build and maintain strong client relationships, delivering exceptional guest experience with high-quality service and menu offerings.

· Act as the primary point of contact for clients in the Hospitality Senior Manager's absence.

People Leadership

· Serve as the primary point of contact for supervisors and team members, providing day-to-day leadership and support for unit associates.

· Support recruitment, hiring, scheduling, and general team administration to ensure operational needs are met effectively.

· Coach, mentor, and develop team members through ongoing feedback, performance management, and career development support, including conducting performance reviews.

Administration

· Input and maintain consumption reports, waste tracking, and diversion reporting to support operational and sustainability initiatives.

· Conduct workplace inspections and WHMIS training to ensure compliance with health and safety regulations and company standards.

· Oversee inventory management and ensure adherence to allergen program compliance requirements.

· Maintain contract requirements, Statements of Work (SOW), and Service Level Agreements (SLAs) to ensure operational alignment and client satisfaction.

· Process and review weekly payroll submissions accurately and within required timelines.

Think you have what it takes to be our Hospitality Manager - Client Centre? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

· Minimum 3+ years of experience in banquet, event, or conference management.

· Certifications required: Smart Serve, Basic First Aid, Basic Food Safety with ability to complete Advanced Food Safety Training within the first 30 days of hire.

· Strong knowledge of food and labor cost control.

· Creativity in incorporating trendy food concepts and elevated presentation styles.

· Proven leadership skills, with the ability to motivate, mentor, and inspire a team.

· Highly detail-oriented, with strong collaboration and teamwork abilities.

· Exceptional client relations and guest service skills.

· Excellent verbal and written communication skills.

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

· Hotel experience preferred

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More about this job

Responsibilities

The Hospitality Manager oversees all food and beverage operations across the conference centre and catering programs. They are responsible for leading the team, ensuring operational efficiency, and maintaining high standards of guest service.

Requirements

Candidates must have at least 3 years of experience in banquet, event, or conference management. Required certifications include Smart Serve, Basic First Aid, and Basic Food Safety.

Skills

Banquet management
Event management
Conference management
Food and beverage operations
Team leadership
Client relations
Inventory management
Payroll processing
Health and safety compliance
WHMIS training
Performance management
Microsoft Office Suite
Budgeting
Service level agreements
Communication skills

Benefits

Group benefits
Employer RRSP contributions
Discretionary bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Conference Centre
Catering
Banquet Management
Event Execution
Food and Beverage
Smart Serve
First Aid
Food Safety
WHMIS
Inventory Management
Payroll
SLA
Microsoft Office
Leadership
Operations
Client Relations
Sustainability
Allergen Program
Performance Management

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