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Added 53 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 53 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 53 mins ago
K
Seasonal Sales Associate (Upper Canada Mall)
Knix
Newmarket, ON
- $19.7 CAD / hour
- Temporary
You are a self-starter who doesn't wait for a task list. You see the 'open space' on the floor and fill it - whether that’s connecting with a client or optimizing a display to drive UPT.
Added 1 hour ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Build and maintain strong client relationships while serving as the primary point of contact for service delivery and operational performance.
Added 3 hours ago
Client Care Specialist
Property Law Firm CB LLP
Calgary, AB
This isn't a traditional reception or customer service role. It's a combination of client experience, operations and sales, with the opportunity to influence and build the systems you work…
Added 4 hours ago
FP
Talent Acquisition Consultant
FINTECH PROFESSIONALS CORP
Toronto, ON
- $30 to $45 CAD / hour
- Full-time
Support end-to-end recruitment across retail service, sales, and branch management roles
Added 4 hours ago
SF
Commercial Account Manager
Summit Fleet
Leduc, AB
- Full-time
As a Commercial Account Manager, you will be responsible for developing new business opportunities and growing strategic client relationships across Alberta. Reporting to the Director of…
Added 4 hours ago
SA
Planning Manager
Scheffer Andrew Ltd.
Edmonton, AB
- Full-time
We are seeking a Planning Manager to join our Edmonton team. This senior role is suited to an experienced planning professional with strong land development expertise, Alberta municipal…
Added 4 hours ago
NI
Account Manager
Network Innovations
Calgary, AB
- Full-time
…Innovations is looking for an ambitious, self-motivated Account Manager to drive commercial success across complex, mission-critical networking…
Added 4 hours ago
P
Gestionnaire de projets sénior - Senior Project Manager
Planiform
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…opportunity for you! We are currently looking for a Project Manager to join our team. Planiform is experiencing rapid growth, with many projects currently underway and many more to…
Added 5 hours ago
B
Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
The Business Technology Solutions Manager is responsible for on going management of the cross service line technology solution, including facilities, projects, space/occupancy planning,…
Added 5 hours ago
GB
Construction Site Manager / Site Superintendent
Govan Brown & Associates
AB · Edmonton, AB
- Full-time
Govan Brown Edmonton has an exciting opportunity for a talented Site Manager/Superintendent to oversee and manage all on‐site construction activities, ensuring client projects are executed…
Added 6 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
Lead engagement teams, manage project budgets, and ensure timely delivery of high-quality client service.
Added 6 hours ago
B
Business Technology Solutions Manager
BGIS
Markham, ON
- Full-time
The Business Technology Solutions Manager is responsible for on going management of the cross service line technology solution, including facilities, projects, space/occupancy planning,…
Added 7 hours ago
3
Customer Success Program Manager
360insights
Whitby, ON
- $57,000 to $80,000 CAD / year
As the primary client contact, you play a key role in ensuring program success and high client satisfaction. This role partners closely with clients and internal teams to manage operations,…
Added 8 hours ago
RJ
Licensed Wealth Advisor Assistant
Raymond James Ltd.
Calgary, AB
- Full-time
Drawing on at least two years previous experience as a Licenced Administrative Assistant/Wealth Manager Assistant in a financial services firm, the candidate must have a meticulous…
Added 9 hours ago
NB
Credit Analyst
National Bank of Canada
Toronto, ON
- Full-time
Within Equipment Finance, you'll be part of a collaborative credit team and report to a Credit Manager. Our team is recognized for its strong credit expertise, commitment to sound risk…
Added 13 hours ago
BT
Manager
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
Build and manage client relationships at a senior level and identify client service opportunities.
Added 13 hours ago
T
Account Manager
Taiv
Winnipeg, MB
- Full-time
Role Description The Account Manager is a full-time, on-site role based in Winnipeg, MB, responsible for managing and growing relationships with venue partners and advertising clients. In…
Added 18 hours ago
NB
Senior Treasury Manager, Creative Media & Technology
National Bank of Canada
Vancouver, BC
- Full-time
…at every stage of their growth journey. As a Senior Treasury Manager within Commercial Banking, you will play a strategic role in helping organizations operating in the Creative Media &…
Added 18 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
Lead engagement teams, manage project budgets, and ensure timely delivery of high-quality client service.
Added 18 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 20 hours ago
LN
Box Office Supervisor
Live Nation Entertainment
Toronto, ON
- Part-time
Aid the Box Office Manager with all aspects of the Box Office operation including the recruiting, scheduling, training, daily management of staff, etc.
Added 21 hours ago
R
Relationship Manager Intern, Commercial Financial Services
RBC
Nanaimo, BC
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…
Added 22 hours ago
RB
Relationship Manager Intern, Commercial Financial Services
Royal Bank of Canada
Nanaimo, BC
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…

MAPLE LEAF LOUNGE

Hospitality Manager - Retail

Toronto, ON, Canada

The salary for this position is $60,000. · Full-time

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Applications open in a new tab.

Job details

Pay: The salary for this position is $60,000.
Job type: Full-time
Experience: 3-5+ years of leadership experience in hospitality, retail food service, workplace hospitality, or a related environment.
Posting language: English
Posted: Nov 8, 2026

Original job description

The salary for this position is $60,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, and/or employee incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

Now, if you were to come on board as our Hospitality Manager - Retail, we'd ask you to do the following for us:

Lead the day-to-day operations of retail food and beverage services, ensuring exceptional guest experiences and operational excellence.
Build and maintain strong client relationships while serving as the primary point of contact for service delivery and operational performance.
Champion the Inspire Guest Experience program by delivering elevated hospitality experiences and proactively resolving service concerns.
Recruit, train, coach, and develop associates while fostering a positive, inclusive, and high-performing team culture.
Lead performance management, onboarding, employee engagement, succession planning, and talent development initiatives.
Oversee retail merchandising, menu execution, food quality, inventory management, and service standards.
Manage financial performance, including budgeting, forecasting, labor management, cost controls, and revenue growth initiatives.
Monitor operational KPIs, client expectations, and service level agreements to drive continuous improvement and contract compliance.
Ensure compliance with health, safety, food safety, quality assurance, and company policies and procedures.
Collaborate with culinary, marketing, facilities, and support teams to deliver innovative retail programs and guest experiences.
Manage vendor relationships, procurement activities, and operational resources to support efficient business operations.
Identify opportunities for innovation, increased participation, operational efficiencies, and business growth.
Champion the Inspire culture through People, Purpose, Performance, and Passion while creating exceptional experiences for clients, guests, and associates.

Think you have what it takes to be our Hospitality Manager - Retail? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:

Post-secondary education in Hospitality Management, Business Administration, Food Service Management, or a related field preferred.
3-5+ years of leadership experience in hospitality, retail food service, workplace hospitality, or a related environment.
Proven experience managing retail operations, client relationships, and service excellence initiatives.
Strong leadership skills with experience recruiting, coaching, developing, and retaining high-performing teams.
Demonstrated financial acumen with experience managing budgets, forecasting, labor costs, inventory, and profitability.
Knowledge of food safety, health and safety, quality assurance, and operational compliance requirements.
Strong communication, relationship-building, and problem-solving skills.
Ability to manage multiple priorities and deliver results in a fast-paced, customer-focused environment.
Proficiency with Microsoft Office Suite, POS systems, and operational reporting tools.
Experience with merchandising, retail promotions, inventory management, and hospitality-driven service models is considered an asset.
Passion for hospitality, innovation, guest experience, and creating engaging workplace environments.

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More about this job

Responsibilities

The Hospitality Manager will lead daily retail food and beverage operations while ensuring exceptional guest experiences and operational excellence. They are also responsible for managing financial performance, team development, and maintaining strong client relationships.

Requirements

Candidates should have 3-5+ years of leadership experience in hospitality or retail food service and possess strong financial and operational management skills. A post-secondary education in a related field is preferred, along with proficiency in Microsoft Office and POS systems.

Skills

Retail operations
Food and beverage management
Leadership
Team development
Financial management
Budgeting
Forecasting
Inventory management
Service excellence
Health and safety compliance
Merchandising
Problem-solving
Communication
POS systems
Operational reporting

Benefits

Group benefits
Employee incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Hospitality Management
Retail Operations
Food Service
Leadership
Budgeting
Forecasting
Labor Management
Inventory Management
Merchandising
KPI Monitoring
Health and Safety
Quality Assurance
Client Relations
Team Development
POS Systems
Microsoft Office
Operational Excellence
Succession Planning
Talent Development
Contract Compliance
Procurement
Revenue Growth
Service Level Agreements
Workplace Hospitality
Guest Experience

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