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Added 5 mins ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…sold by them and taking care of them with one of the highest customer service scores in…
Added 5 mins ago
CF
Christmas Market Vendor
CANADA FUTURE INTERNATIONAL TRADE CO.,LTD
Vancouver, BC
- Part-time
…maintaining a tidy and inviting booth space, and ensuring excellent customer service. Additionally, the vendor will be expected to handle inventory management and restock items as…
Added 5 mins ago
K
Seasonal Sales Associate (Upper Canada Mall)
Knix
Newmarket, ON
- $19.7 CAD / hour
- Temporary
Previous experience in customer service or retail is considered an asset, but above all else, you’re great with people and are passionate about delivering exceptional customer experiences.
Added 5 mins ago
MS
store Environment team member
Michaels Stores
Toronto, ON
- Part-time
…recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking…
Added 5 mins ago
M
Full-Time Cashier / Line Cook
McDonald's
Brossard, QC
- Full-time
No experience needed, while previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always…
Added 5 mins ago
M
Part-Time Cashier / Line Cook
McDonald's
Brossard, QC
- Part-time
No experience needed, while previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always…
Added 5 mins ago
Seasonal Sales Associate
EssilorLuxottica Group
Ottawa, ON
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 5 mins ago
Sales Associate
EssilorLuxottica Group
St. John's, NL · Saint Johns, NL
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 19 mins ago
S
Operations Consultant - Full Time
Sephora
NB · Saint John, NB
- $17.65 to $22.05 CAD / hour
- Full-time
1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
Added 19 mins ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Oversee retail merchandising, menu execution, food quality, inventory management, and service standards.
Added 35 mins ago
TH
Merchandising Execution Associate Part Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 35 mins ago
TH
Hardware Sales Associate Part-Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales associates have an emphasis on department and product…
Added 35 mins ago
TH
Associé, Ventes
The Home Depot Canada
Cranbrook, BC
- Part-time
Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales associates have an emphasis on department and product…
Added 35 mins ago
BP Board
Recipe Unlimited
Toronto, ON
…right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of…
Added 50 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Always put the Customer first and provides superior customer service
Added 50 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 50 mins ago
SD
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Kingston, ON
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 50 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Kingston, ON
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 1 hour ago
RP
Pharmacy Manager
Rexall Pharmacy Group Ltd.
Port Elgin, ON
- $65 to $70 CAD / hour
- Full-time
As a Pharmacist at Rexall, you’ll ensure excellence in patient care, customer service, and operational efficiency. Your Patient focused responsibilities will include:
Added 1 hour ago
C
Seasonal Line Cook - The Rec Room Square One
Cineplex
Mississauga, ON · Square One The Rec Room
- Part-time
Added 1 hour ago
Permanent PT Sales Associate
EssilorLuxottica Group
Vaughan, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 1 hour ago
Sales Associate
EssilorLuxottica Group
Ottawa, ON
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 1 hour ago
Retail Sales Associate
EssilorLuxottica Group
Ottawa, ON · Nepean, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…
Added 1 hour ago
Sales Associate
EssilorLuxottica Group
Halifax, NS
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 1 hour ago
Assistant Manager II
EssilorLuxottica Group
Vaughan, ON
…We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and…

MAPLE LEAF LOUNGE

Hospitality Manager - Retail

Toronto, ON, Canada

The salary for this position is $60,000. · Full-time

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Job details

Pay: The salary for this position is $60,000.
Job type: Full-time
Experience: 3-5+ years of leadership experience in hospitality, retail food service, workplace hospitality, or a related environment.
Posting language: English
Posted: Nov 8, 2026

Original job description

The salary for this position is $60,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, and/or employee incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy.

Now, if you were to come on board as our Hospitality Manager - Retail, we'd ask you to do the following for us:

Lead the day-to-day operations of retail food and beverage services, ensuring exceptional guest experiences and operational excellence.
Build and maintain strong client relationships while serving as the primary point of contact for service delivery and operational performance.
Champion the Inspire Guest Experience program by delivering elevated hospitality experiences and proactively resolving service concerns.
Recruit, train, coach, and develop associates while fostering a positive, inclusive, and high-performing team culture.
Lead performance management, onboarding, employee engagement, succession planning, and talent development initiatives.
Oversee retail merchandising, menu execution, food quality, inventory management, and service standards.
Manage financial performance, including budgeting, forecasting, labor management, cost controls, and revenue growth initiatives.
Monitor operational KPIs, client expectations, and service level agreements to drive continuous improvement and contract compliance.
Ensure compliance with health, safety, food safety, quality assurance, and company policies and procedures.
Collaborate with culinary, marketing, facilities, and support teams to deliver innovative retail programs and guest experiences.
Manage vendor relationships, procurement activities, and operational resources to support efficient business operations.
Identify opportunities for innovation, increased participation, operational efficiencies, and business growth.
Champion the Inspire culture through People, Purpose, Performance, and Passion while creating exceptional experiences for clients, guests, and associates.

Think you have what it takes to be our Hospitality Manager - Retail? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:

Post-secondary education in Hospitality Management, Business Administration, Food Service Management, or a related field preferred.
3-5+ years of leadership experience in hospitality, retail food service, workplace hospitality, or a related environment.
Proven experience managing retail operations, client relationships, and service excellence initiatives.
Strong leadership skills with experience recruiting, coaching, developing, and retaining high-performing teams.
Demonstrated financial acumen with experience managing budgets, forecasting, labor costs, inventory, and profitability.
Knowledge of food safety, health and safety, quality assurance, and operational compliance requirements.
Strong communication, relationship-building, and problem-solving skills.
Ability to manage multiple priorities and deliver results in a fast-paced, customer-focused environment.
Proficiency with Microsoft Office Suite, POS systems, and operational reporting tools.
Experience with merchandising, retail promotions, inventory management, and hospitality-driven service models is considered an asset.
Passion for hospitality, innovation, guest experience, and creating engaging workplace environments.

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More about this job

Responsibilities

The Hospitality Manager will lead daily retail food and beverage operations while ensuring exceptional guest experiences and operational excellence. They are also responsible for managing financial performance, team development, and maintaining strong client relationships.

Requirements

Candidates should have 3-5+ years of leadership experience in hospitality or retail food service and possess strong financial and operational management skills. A post-secondary education in a related field is preferred, along with proficiency in Microsoft Office and POS systems.

Skills

Retail operations
Food and beverage management
Leadership
Team development
Financial management
Budgeting
Forecasting
Inventory management
Service excellence
Health and safety compliance
Merchandising
Problem-solving
Communication
POS systems
Operational reporting

Benefits

Group benefits
Employee incentive programs

Visa sponsorship

Not detected in the job text

Keywords

Hospitality Management
Retail Operations
Food Service
Leadership
Budgeting
Forecasting
Labor Management
Inventory Management
Merchandising
KPI Monitoring
Health and Safety
Quality Assurance
Client Relations
Team Development
POS Systems
Microsoft Office
Operational Excellence
Succession Planning
Talent Development
Contract Compliance
Procurement
Revenue Growth
Service Level Agreements
Workplace Hospitality
Guest Experience

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