Lounge Assistant Manager, Air Canada

Location: Air Canada Lounges Airport, Dorval (parking included)

Schedule: May include evenings and weekends (3 pm to midnight)

Now, if you were to come on board as an Lounge Assistant Manager, we’d ask you to do the following for us:

• Manage the day-to-day operations of the three lounges with the Manager by delegating work and providing direction to staff, in order to ensure that all tasks are completed to deliver services and production at the expected level
• Coordinate scheduling of unit staff to ensure there is adequate coverage to deliver against expectations
• Manage costs to stay within unit budget
• Resolve requests, complaints, and concerns
• Monitor unit’s compliance with Quality Assurance and Health & Safety policies, and initiate corrective action as required
• Manage, coach, and develop unit staff to achieve unit and team goals

Think you have what it takes to be our Assistant Food Service Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• 3 years’ relevant experience within food service or hospitality industry
• Past experience with managing, supervising, coaching and developing others
• Strong customer service and interpersonal skills
• Basic financial and budgeting skills
• Solid written and verbal communication skills in French and English
• Proven organizational, time management and leadership skills