customer service representative supervisor

Markham, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 16, 2026

Original job description

Overview

Languages

English

Education

College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Establish work schedules and procedures
Examine and verify the accuracy of work
Identify workers’ training needs
Prepare and submit reports
Train staff/workers in job duties, safety procedures and company policies
Conduct performance reviews
Perform same duties as workers supervised
Co-ordinate, assign and review work
Requisition materials and supplies

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More about this job

Responsibilities

Establish work schedules and procedures, coordinate and review employees’ work, and perform the same duties as supervised workers. Verify work accuracy, identify training needs, train staff, conduct performance reviews, prepare reports, and requisition supplies.

Requirements

The role requires English and a College/CEGEP education. It requires 1 year to less than 2 years of experience and is performed on-site.

Skills

Work Scheduling
Procedure Development
Work Accuracy Verification
Training Needs Assessment
Report Preparation
Staff Training
Safety Procedures
Company Policies
Performance Reviews
Work Coordination
Work Assignment
Work Review
Materials Requisition

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Supervision
Work Schedules
Work Procedures
Work Accuracy
Training Needs
Report Preparation
Staff Training
Safety Procedures
Company Policies
Performance Reviews
Work Coordination
Work Assignment
Materials Requisition
Transportation
Logistics
Supply Chain
Storage

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