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Added 2 mins ago
P
Engineering Manager, Conversational AI
Pebl
Remote, Canada
- $154,000 to $195,000 CAD / year
- Full-time
- Remote
We are looking for a hands-on Engineering Manager to lead our high-impact Conversational AI team. This is a critical leadership role for someone who is not only an effective manager but…
Added 2 mins ago
J
Success Enablement Manager
Jobber
Remote, Canada
- Full-time
- Remote
Then this role may be for you! We’re looking for a Success Enablement Manager to be part of our Success Enablement team.
Added 2 mins ago
PC
Payroll Associate (Contract)
Pwc Canada
Toronto, ON
- Full-time
Assist Payroll Manager on year-end activities and other special projects as required
Added 16 mins ago
B
Project Manager Global Expansion
Bombardier
Dorval, QC
- Full-time
…our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are…
Added 16 mins ago
ML
Project Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
…compliance with MLF policy and coaching plant personnel on the development and execution of capital projects in compliance with project management best practices and Maple Leaf guidelines…
Added 16 mins ago
ML
Reliability Engineer
Maple Leaf Foods Inc
ON · Hannon, ON
- $71,000 to $103,000 CAD / year
- Part-time
Reporting to the Reliability Manager, this position will be responsible for developing and improving manufacturing equipment and processes by the application of engineering principles with…
Added 16 mins ago
ML
Maintenance Manager
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
Reporting to the Reliability Leader, the Maintenance Manager, is responsible for implementing corporate policies and standards, and establishing the Maintenance department's long-term…
Added 16 mins ago
ML
Industrial Mechanic Millwright (433A)
Maple Leaf Foods Inc
Burlington, ON
- Full-time
Reporting to the Shop Manager, the Industrial Mechanic Millwright ideally has 5-10 years of experience in a machine shop, fabrication shop, repair shop or job-shop environment. The…
Added 32 mins ago
Q
FY27 Intern - Camera Systems Internship - Canada (16 months)
Qualcomm
Vancouver, BC
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 1 hour ago
D(
HR Advisor – Fixed-Term Until July 2028
DWF (Canada)
Toronto, ON
- Full-time
Work with HR Business Partners and HR Manager to support the delivery of annual people processes e.g. performance review process, succession planning and talent management, budgeting and…
Added 1 hour ago
Air Attack Officer
Natural Resources and Indigenous Futures
Winnipeg, MB
Reporting to the Fire Operations Manager-Aviation, the Air Attack Officer (AAO) directs and coordinates aerial wildfire suppression operations for the Manitoba Wildfire Service. The…
Added 1 hour ago
EC
Intern, Human Resources (4/8 month - Kitchener, ON
Eaton Corporation
Kitchener, ON
- Full-time
Support talent pipeline development for critical roles through candidate outreach, networking and talent community engagement.
Added 1 hour ago
HB
Human Resources Manager
HSS Business Solutions
Fredericton, NB
- $80,000 to $93,000 CAD / year
- Full-time
Build manager training, introduce a calibrated nine-box talent assessment process, and translate results into development plans, career pathways, and succession readiness.
Added 1 hour ago
PC
Resourcing and Deployment Manager, Deals
PwC Canada
Toronto, ON
- Full-time
…forecasting, utilisation, and workload balance while considering development and diversity…
Added 1 hour ago
WS
Marketing Administrator
Wolf Steel Ltd
Barrie, ON
- Full-time
Helps maintain and administer Napoleon’s Digital Asset Manager (DAM) tool
Added 1 hour ago
KC
Tax Technician, Compliance
K&P CPAs
Toronto, ON
- Full-time
A full-time role in Toronto for an experienced Tax Manager focusing on planning and reorganizations. Responsibilities include leading tax strategies, managing client relationships, and…
Added 1 hour ago
Q
FY27 Intern - Camera HW ASIC Verification Intern - Canada (12 or 16 months)
Qualcomm
Vancouver, BC
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 1 hour ago
Store Manager
Lammle's Western Wear
Edmonton, AB
Taking the reins as a Lammle’s Store Manager:
Added 1 hour ago
CI
Senior Manager Property Management
Colliers International
Burnaby, BC
- Full-time
A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top…
Added 2 hours ago
PI
Business Development Manager ( Inside Sales)
PICTON Investments
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…in Ontario™ 2024 - 2025 | Best Workplaces™ for Professional Development 2025 | Best Workplaces™ for Young Talent…
Added 2 hours ago
IH
Manager | Medical Staff Retention & Experience
Interior Health Authority
Kelowna, BC
- Full-time
The Manager, Medical Staff Retention and Experience oversees the development, measurement, and sustainment of an IH-wide Medical Staff Retention Strategy. Working in partnership with…
Added 2 hours ago
TC
Restaurant Management | Assistant General Manager | General Manager
The Canadian Brewhouse
Richmond, BC
- Full-time
…attitude! Because we continue to expand, we are actively recruiting talent for current openings as well as building our "bench" of future leaders ready to step into Assistant General…
Added 2 hours ago
M
Directeur principal, Exploitation du commerce de détail – Québec
MEC
Montreal, QC
- Full-time
Lead development and execution of the annual operating plan for Québec, including sales, labour, and productivity targets.
Added 2 hours ago
CC
Night Supervisor, Maintenance
Coca-Cola Canada Bottling Limited
Brampton, ON
- Full-time
…Built by the Best People, and we’re looking for exceptional talent to help get us…
Added 2 hours ago
Assistant Manager
Lammle's Western Wear
Saskatoon, SK
Taking the reins as a Lammle’s Assistant Store Manager:

Maple

Bilingual Client Success Coordinator (Channel Partnerships)

Toronto, ON, Canada

Pay range: $60,000 - $68,000 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay range: $60,000 - $68,000
Job type: Full-time
Experience: 1+ years of experience in a client-facing role or similar, ideally in a B2B setting such as account coordination, client services or operations.
Posting language: English
Posted: Oct 30, 2026

Original job description

Build better healthcare together

Maple's purpose is to meet the world's healthcare needs. We're Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we're proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what's possible every day.

Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you'll do work that changes lives - including your own.

\nThe role

We're looking for a Bilingual Client Success Coordinator to join our Channel Partnerships team and support in delivering a great experience for our growing network of B2B clients and partner organizations across Canada.

In this role, you'll be a key part of the day-to-day support that keeps our partnerships running smoothly. You'll manage incoming partner inquiries, coordinate onboarding for new groups, prepare recurring reports, and help troubleshoot issues as they come up. You'll work closely with Client Success Associates, Client Success Managers, and Key Account Managers to make sure our partners receive timely, accurate, and thoughtful support in both English and French.

You'll have the opportunity to take ownership of day-to-day partner needs, work through challenges, and make a real difference in the experience we deliver. We're looking for someone who's dependable, curious, and comfortable taking initiative.

Your responsibilities

As a Client Success Coordinator, you will:

Coordinate day-to-day account operations, responding to incoming questions and requests in English and French while ensuring timely, accurate follow-up
Support onboarding for new small business clients and partner groups, including communications, eligibility updates, and related administrative tasks
Prepare and distribute monthly reports for plan sponsors, brokers and partner account managers, ensuring information is accurate, complete, and delivered on schedule
Troubleshoot partner inquiries and operational issues, working with internal teams to find solutions and escalating more complex matters when needed
Maintain accurate partner information, documentation, and task tracking across internal systems, including Salesforce, Missive, Confluence, and Asana
Assist with partner webinars, educational sessions, and other communications as needed
Identify recurring issues and opportunities to improve workflows, using automation and AI-enabled processes to complete recurring work and improve consistency

What success looks like

In your first 90 days, you'll develop a strong understanding of Maple's Channel Partnerships team, our partners, and the systems that support our day-to-day work. You'll become comfortable navigating partner inboxes, onboarding processes, eligibility updates, and recurring reporting, gradually taking ownership of routine requests. You'll build relationships with your teammates and internal stakeholders, develop confidence troubleshooting common issues, and learn when to escalate more complex situations.

Over your first 12–18 months, you'll independently support assigned partner inboxes and recurring workflows, consistently meeting service expectations and delivering accurate work on time. You'll understand our partners' different needs, confidently resolve day-to-day issues, and become someone the team can rely on for operational support. You'll also help identify and implement improvements that make our processes more efficient, giving our Account Managers more time to focus on partner relationships, renewals, and growth.

What you bring

1+ years of experience in a client-facing role or similar, ideally in a B2B setting such as account coordination, client services or operations.
Bilingual in English and French, with the ability to communicate clearly and professionally, both verbally and in writing
Strong customer service instincts and a genuine interest in helping people solve problems
An organized, detail-oriented approach to handling multiple priorities, timelines and follow-ups.
A dependable and collaborative working style - you ask questions, take feedback and follow through on commitments
An AI-savvy, curious mindset - you’re comfortable learning new tools, excited to explore how AI can improve the way work gets done and interested in helping create repeatable processes
A collaborative mindset and a willingness to jump in and support teammates when needed

Play to your strengths. Finding the right fit goes both ways - so this section is yours to complete. When you join, you'll add the unique strengths you bring that aren't captured above.

How we'll support you

We recognise our people's health is everything. That's why we take care of them.

Maple for you and your family: 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one
Comprehensive health coverage: Medical, dental and life insurance because your peace of mind - and your loved ones - matter most
Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialised therapy
Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most
Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to ten days per year
Group retirement savings plan: We're here for the long haul. Invest in your future with our group retirement plan

The details

Job type: New role, full-time
Hiring manager: Senior Manager, Client Success | Channel Partnerships
Location: Remote within Canada OR Hybrid from our Toronto office
Start date: December 2026
Vacation: 3 weeks
Pay range: $60,000 - $68,000

Offers can vary depending on skills, experience and readiness to meet Maple's expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, you're welcome to ask at any point in the interview process.

We're committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the role's requirements.

Use of artificial intelligence

We don't currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.

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More about this job

Responsibilities

The coordinator will manage day-to-day partner inquiries, coordinate onboarding for new B2B clients, and prepare recurring reports in both English and French. They will also troubleshoot operational issues and maintain accurate partner documentation across various internal systems.

Requirements

Candidates must have at least one year of experience in a client-facing or B2B role and be fully bilingual in English and French. Strong organizational skills, a detail-oriented approach, and a curious mindset regarding AI tools are essential for success in this position.

Skills

Client success
Bilingual
Account coordination
Customer service
Salesforce
Missive
Confluence
Asana
Reporting
Onboarding
Troubleshooting
Communication
AI-enabled processes
Administrative tasks
B2B support

Benefits

Medical insurance
Dental insurance
Life insurance
Health spending account
Flex benefits
Health days
Destination days
Group retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

Client Success
Channel Partnerships
B2B
Healthcare Platform
Salesforce
Asana
Confluence
Missive
Account Operations
Onboarding
Reporting
Troubleshooting
Bilingual
French
English
AI-savvy
Workflow Automation
Customer Service
Administrative Support
Remote Work

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