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Added 56 mins ago
GC
Senior Creative Director - 7 Days to Die | Directeur·trice créatif·ve Senior·e - 7 Days to Die
Game Companies
Montreal, QC
- Full-time
Proven experience as a Creative Director, Design Director, or equivalent role with ownership of a complete game's vision and direction.
Added 56 mins ago
GC
directeur.trice de la conception de l’engagement des joueurs / Engagement Design Director
Game Companies
Montreal, QC
- Full-time
We are looking for an Engagement Design Director to join us in our mission to create the most entertaining gaming franchise in the world - and to continually raise the bar for both…
Added 56 mins ago
W
Director, Partner Sales
Wagepoint
Remote, Canada
- $145,000 to $162,000 CAD / year
- Full-time
- Remote
We're looking for an experienced Director, Partner Sales to lead Wagepoint's partner channel and drive results across both new partner acquisition and existing partner expansion.
Added 1 hour ago
GC
Technical Art Director - CCTG Imaginarium
Game Companies
Montreal, QC
- Full-time
As a Technical Art Director at Ubisoft Montréal in the CCTG Imaginiarum team, you will help production teams integrate generative artificial intelligence into their workflows. You will…
Added 2 hours ago
HM
Internal Medicine
Health Match BC
Kelowna, BC
- Full-time
Reporting to the Executive Medical Director, BC Cancer Kelowna, the Department Head works closely with provincial program leadership, Medical Affairs, Interior Health, operational leaders,…
Added 2 hours ago
HM
Internal Medicine
Health Match BC
Nanaimo, BC
- Full-time
Reporting to the Executive Medical Director (or designate), the Department Head will play a key role in clinical planning, workforce development, and program design, while also supporting…
Added 2 hours ago
HM
Internal Medicine
Health Match BC
Nanaimo, BC
- Full-time
Reporting to the Executive Medical Director (or designate), the Department Head will play a key role in clinical planning, workforce development, and program design, while also supporting…
Added 2 hours ago
NA
General Manager – Virtual Hospital/FNC+ B8D
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Added 3 hours ago
LH
Physiotherapist
Lifemark Health Group
St. Catharines, ON
- $36.92 to $54.14 CAD / hour
- Full-time
1–2+ years of outpatient clinic experience (preferred; new grads with provisional licenses are encouraged to apply!).
Added 3 hours ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
There is the expectation that you are available to work weekdays, weekends and all shifts (days, nights, 12 hour shifts)
Added 3 hours ago
A
Senior Full Stack Enginner
adidas
Woodbridge, ON
- Full-time
…engineering leadershipLocation : Toronto, CanadaReports To : Director, Engineering About the…
Added 3 hours ago
YU
Chemical Inventory Assistant
York University
Toronto, ON
- Contract
The Chemical Inventory Assistant provides database and inventory support for the Faculty of Science laboratories under the direction of the Director, Safety and Business Operations.
Added 3 hours ago
H
Client Success Manager
Haystack
Canada
- $90,000 to $120,000 CAD / year
- Full-time
…campaign performance goals and work with the Client Success Director to grow…
Added 3 hours ago
O
Inside Sales Representative
OPENLANE
Saskatoon, SK
- Full-time
Relentless Curiosity. We seek to understand and improve our customers’ experience.
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 4 hours ago
CP
Director of Construction
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Campbell River, BC
- Full-time
Crowne Pacific Development Corporation is seeking an experienced and strategic Director of Construction to lead the successful delivery of residential development projects across Vancouver…
Added 4 hours ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
Title: Director, Global Marketing & Sales Enablement
Added 4 hours ago
L
Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
…stakeholders across the organization. The role will report to the Director, Fulfillment Planning, leading a team of analysts to develop the program and deliver on key mandates in this…
Added 4 hours ago
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Technology Director - Developer Excellence
lululemon
Vancouver, BC
- Full-time
5+ years is a senior leadership position like Technology Director, or relevant management experience.
Added 4 hours ago
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Senior Technology Director - Merchandise Planning
lululemon
Vancouver, BC
- Full-time
We’re seeking a Senior Director Technology to define and execute a multi year technology strategy that transforms how lululemon merchandises, plans, and deliver products to our guests. This…
Added 4 hours ago
Nurse Practitioner
Winnipeg Regional Health Authority
Winnipeg, MB
Current CRNM registration required
Added 4 hours ago
Human Resources Consultant - HSC site
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Director or Designate, Human Resource Services, Health Sciences Centre, the Human Resource Consultant is responsible for the provision of human resource services and…
Added 4 hours ago
Driver - Mobile Primary Care Unit
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Dauphin, MB
Experience working effectively with a diverse team and client populations
Added 4 hours ago
Senior Financial Analyst
Rogers Communications
Toronto, ON · Brampton, ON · Calgary, AB
Reporting to the Director, Finance – Content Settlement Operations, the Senior Financial Analyst will provide professional and reliable financial stewardship as it relates to the…
Added 4 hours ago
T
SAP Customer Solution Director
Talan
Montreal, QC
- $170,000 to $220,000 CAD / year
- Full-time
In Americas, our multidisciplinary teams bring over 30 years of experience helping business leaders across key industries achieve measurable performance and strong ROI, designing, building,…

Maple

Key Accounts Manager | Channel Partnerships

Toronto, ON, Canada

Hybrid

Pay range: $106,000 - $120,000 + variable pay · Full-time

Apply on jobs.lever.co About employer

Applications open in a new tab.

Job details

Pay: Pay range: $106,000 - $120,000 + variable pay
Job type: Full-time
Workplace: Hybrid
Posting language: English
Posted: Sep 29, 2026

Original job description

Build better healthcare together

Maple's purpose is to meet the world's healthcare needs. We're Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we're proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what's possible every day.

Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you'll do work that changes lives - including your own.

\nThe role

As we scale our Channel Partnerships business - one of Maple's largest commercial revenue drivers, partnering with insurance providers, benefit brokers, and reseller partnerships - we are hiring a Key Account Manager to lead the long-term success of our highest-value, most complex relationships.

In this role, you will develop and execute multi-year strategic account plans for a concentrated portfolio of key partners. You’ll lead executive-level QBRs, drive retention and expansion strategy, and build the operational framework needed to protect and grow our most strategic commercial relationships.

Your responsibilities

As the Key Account Manager, you will:

Serve as the primary point of contact for a portfolio of Maple's highest-value, most complex accounts, building relationships at the director, VP and C-suite levels.
Develop and own formal account plans - multi-year vision, joint success metrics, risk and mitigation plans, and growth roadmaps - for every account in your portfolio.
Lead Executive Business Reviews and Quarterly Business Reviews with senior stakeholders to communicate ROI, align on strategy and secure ongoing sponsorship.
Stay close to each client's broader business strategy, market pressures and internal shifts, and proactively adjust Maple's approach to anticipate their needs.
Own renewal strategy end-to-end, from early risk detection and stakeholder mapping to competitive positioning and negotiation, and keep forecasting sharp to support revenue planning and leadership reporting.
Proactively identify and shape expansion opportunities - new products, populations, geographies and deeper integration - positioning Maple's solutions to solve strategic client problems, while building the systems that help you get ahead of risk before it turns into churn.
Translate complex account data into clear narratives and recommendations for senior stakeholders, and advocate internally to influence roadmap and operational priorities.
Lead cross-functional account teams - spanning Product, Clinical Operations and Marketing - to keep every team aligned around one cohesive account strategy.

What success looks like

In your first 90 days, you'll build relationships with the primary stakeholders across your key account portfolio - at the director, VP and C-suite level - while getting to know Maple's business model and the Channel Partnerships portfolio inside and out. You'll draft initial account plans for each of your accounts, including early identification of risks and opportunities.

Over your first 12–18 months, you'll independently own multi-year account plans and lead executive business reviews across your full portfolio. You'll show measurable contribution to your portfolio's net revenue retention and expansion targets, stand up systems that catch risk before it becomes an escalation, and contribute playbooks that raise the bar for account management across the wider Client Success team.

What you bring

6–8+ years of experience in Customer Success, Sales, Account Management or a related client-facing role, including 3+ years owning enterprise or key accounts in SaaS, health tech, benefits or an adjacent industry.
A proven track record driving renewals and expansion, and hitting or exceeding portfolio-level net revenue retention or growth targets.
Experience leading executive-level engagements, including Quarterly and Executive Business Reviews, roadmap presentations and contract negotiations.
A demonstrated ability to build and execute strategic account plans while coordinating cross-functional teams.
Strong analytical skills, with comfort working across performance, financial and operational data.
Excellent written and verbal communication, with the range to adapt from operational stakeholders to C-suite executives.
A systems-thinking mindset - you can connect client strategy, member populations, internal operations and product capabilities to spot risks and opportunities across your portfolio.
An ownership mentality at scale - you make disciplined trade-offs between client outcomes and Maple's strategic priorities, and build the documentation and succession practices that keep your accounts resilient to change.

Play to your strengths. Finding the right fit goes both ways - so this section is yours to complete. When you join, you'll add the unique strengths you bring that aren't captured above.

How we'll support you

We recognise our people's health is everything. That's why we take care of them.

Maple for you and your family: 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one.
Comprehensive health coverage: Medical, dental and life insurance because your peace of mind - and your loved ones - matter most.
Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialised therapy.
Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most.
Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best.
Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year.
Group retirement savings plan: We're here for the long haul. Invest in your future with our group retirement plan.

The details

Job type: New role, full-time
Hiring manager: Senior Manager, Client Success | Channel Partnerships
Location: Hybrid, 500 King Street West, Toronto
Start date: November 2026
Vacation: 4 weeks
Pay range: $106,000 - $120,000 + variable pay

Offers can vary depending on skills, experience and readiness to meet Maple's expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, you're welcome to ask at any point in the interview process.

We're committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the role's requirements.

Use of artificial intelligence

We don't currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.

Apply on jobs.lever.co About employer

More about this job

Responsibilities

The Key Account Manager will lead long-term success for high-value commercial relationships by developing multi-year strategic account plans and driving retention and expansion. They will serve as the primary point of contact for senior stakeholders and lead cross-functional teams to align on cohesive account strategies.

Requirements

Candidates must have 6-8+ years of experience in customer-facing roles, including at least 3 years managing enterprise or key accounts in SaaS or health tech. A proven track record in driving renewals, expansion, and leading executive-level engagements is required.

Skills

Account management
Strategic planning
Customer success
Sales
Relationship management
Contract negotiation
Data analysis
Cross-functional leadership
Revenue retention
Executive business reviews
SaaS
Health tech
Stakeholder management
Forecasting
Risk mitigation

Benefits

Medical insurance
Dental insurance
Life insurance
Health spending account
Flex benefits
Health days
Destination days
Group retirement savings plan
Mental health therapy
Pediatrics access

Visa sponsorship

Not detected in the job text

Keywords

Key Accounts Manager
Channel Partnerships
SaaS
Health Tech
Customer Success
Account Management
Strategic Account Planning
Revenue Retention
Executive Business Reviews
Stakeholder Mapping
Cross-functional Leadership
Data Analysis
Forecasting
Contract Negotiation
Healthcare Platform
Commercial Strategy
Risk Management
Enterprise Accounts
Benefits Brokerage
Reseller Partnerships

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Work requirements

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