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Added 2 mins ago
TP
Electrical Estimator
Team Power Solutions
SK · Saskatchewan, Canada
- Full-time
At Team Power Solutions (TPS), we are an industry leader in Power, Automation & Controls, delivering innovative solutions across engineering, manufacturing, electrical services,…
Added 2 mins ago
N
Director of AI Delivery
nesto
Toronto, ON
- Full-time
…a positive, empowering, and transparent property financing experience, simplified from start to…
Added 2 mins ago
BC
Conseiller.ère au service à la clientèle - Lebeau
Belron Canada inc
Quebec, QC
- Full-time
We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.
Added 2 mins ago
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Cuisiner / Cook
Dexterra
Sainte-Anne-de-Bellevue, QC
- Part-time
…équipes avec les bonnes compétences, offrant à la fois de l’expérience et l’expertise régionale pour que les entreprises puissent fonctionner au quotidien, avec confiance et avec…
Added 2 mins ago
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Systems Analyst II
BGIS
Markham, ON
- Full-time
Identify user experience pain points and challenges and make recommendations process/system functionality improvements.
Added 2 mins ago
SC
Outbound Warehouse Supervisor - Salary
Sysco Canada Inc.
Vancouver, BC
- $57,100 to $107,200 CAD / year
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 2 mins ago
N
Director of AI Delivery
nesto
Montreal, QC
- Full-time
…a positive, empowering, and transparent property financing experience, simplified from start to…
Added 2 mins ago
D
Bilingual Aide Generale/General Help
Dexterra
Sainte-Anne-de-Bellevue, QC
- Full-time
…équipes avec les bonnes compétences, offrant à la fois de l’expérience et l’expertise régionale pour que les entreprises puissent fonctionner au quotidien, avec confiance et avec…
Added 2 mins ago
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Property Manager
BGIS
Markham, ON
- Full-time
More than three years up to five years of job related experience
Added 2 mins ago
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Bilingual Sous Chef
Dexterra
Sainte-Anne-de-Bellevue, QC
- Full-time
…équipes avec les bonnes compétences, offrant à la fois de l’expérience et l’expertise régionale pour que les entreprises puissent fonctionner au quotidien, avec confiance et avec…
Added 2 mins ago
SI
Engineer - Manufacturing
Skyjack Inc.
Guelph, ON
- Full-time
3+ years of experience within a relevant role and industry.
Added 2 mins ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
Are you a hands-on leader with experience in fleet maintenance, heavy-duty equipment, asset management, and team supervision? The City of Beaumont is seeking a Team Lead, Fleet Services to…
Added 2 mins ago
RM
Assistant Retail Store Manager | Southcentre Mall
Rocky Mountain Soap Company
Calgary, AB
- Full-time
The Assistant Retail Store Manager is responsible for supporting the store leader in the day-to-day operations of their store, ensuring that the customer and employee experience is engaging…
Added 16 mins ago
BM
Brand Ambassador- Cosmetics
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Victoria, BC
- $26.5 CAD / hour
- Part-time
Identify customer needs and confidently recommend complete skincare routines to maximize sell-through
Added 31 mins ago
AC
Claims Advisor Auto
Allstate Canada
Canada
- Full-time
Deliver a positive customer experience through clear communication, timely follow-up, and effective claim resolution.
Added 31 mins ago
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Production Manager - Finishing
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- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 31 mins ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
…aeronautical construction, metallurgy, etc.) or over 7 years of experience in production in the finishing…
Added 31 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 31 mins ago
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HVAC Service Technician
Merit for Training
Kitchener, ON
- Full-time
…builds, custom homes, and more. Wilson Corp is proud to be a leader in the community, delivering excellence across all industries we…
Added 31 mins ago
S
Operations Manager
Specsavers
Delta, BC
- Full-time
…high-quality eyewear, we’re transforming the way Canadians experience…
Added 31 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Highly competitive wages and shift premiums for afternoon/evening and weekend shifts (pay is dependent on experience and role/level)
Added 31 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
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Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 31 mins ago
UO
Manager, Community and Partnerships - Hunter Hub
University of Calgary
Calgary, AB
- Full-time
Added 31 mins ago
CW
Senior Estimator
Colas Western Canada Inc.
Calgary, AB
- Full-time
…of Companies, we are part of an organization that is a world leader in road construction. You’ll be able to take advantage of professional development and growth opportunities while working…
Added 31 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Calgary, AB
- Full-time
You have previous team management experience in a retail environment;

Maple

Staff Software Engineer, AI

Toronto, ON, Canada

Hybrid

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Hybrid
Experience: 8+ years of experience building and operating production software, with Staff-level scope or equivalent technical leadership
Posting language: English
Posted: Oct 26, 2026

Original job description

Build better healthcare together

Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what’s possible every day.

Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you’ll do work that changes lives - including your own.

\nThe role

We’re looking for a Staff Software Engineer, AI to own and ship the next generation of AI-powered healthcare experiences at Maple.

You’ll work inside Product Engineering, partnering with Product, Design, Platform, Security, Privacy, and clinical experts to take ambiguous patient and provider problems from discovery to production. You’ll spend meaningful time designing, writing, reviewing, and operating production code for customer-facing AI capabilities. You’ll also help the wider engineering organization adopt the patterns that make those capabilities reliable, safe, observable, and cost-effective.

This is a hands-on, senior individual contributor role for an engineer who has spent the last few years actively building AI into real products - not just experimenting with models or defining high-level standards. You’ll have direct ownership of a high-impact product area while serving as a technical leader to influence how AI is built and scaled across Maple.

You responsibilities

As a Staff AI Engineer, you will:

Own a meaningful AI product area from problem discovery and technical design through implementation, launch, monitoring, and iteration
Partner with Product and Design to understand user needs, identify where AI creates real value, and turn ambiguous problems into simple, useful experiences
Design and build production AI systems using LLMs, agents, retrieval, tool calling, workflow orchestration, and human-in-the-loop patterns where appropriate
Write production code, review designs and pull requests, debug difficult issues, and participate in operational ownership after launch
Establish practical evaluation and monitoring approaches that measure product quality, safety, reliability, latency, and cost
Work with Platform Engineering to make the right decisions about shared services, model providers, infrastructure, and ownership boundaries
Help teams make sound trade-offs across user experience, clinical quality, privacy, security, reliability, and AI unit economics
Turn successful product implementations into reusable patterns that help other squads move faster and more safely
Mentor engineers and raise the technical bar through collaboration, design reviews, documentation, and example-setting
Partner with Security, Privacy, Legal, and Clinical stakeholders on responsible handling of PHI and safe deployment of AI capabilities
Communicate technical decisions and product trade-offs clearly to engineers, product leaders, executives, and cross-functional partners

What success looks like

In your first 90 days, you’ll build context on Maple’s product, users, AI capabilities, and engineering environment. You’ll partner with a product squad to ship or materially advance one meaningful AI capability, establish a pragmatic evaluation and monitoring baseline for it, and build strong working relationships with Product, Design, Platform, Security, Privacy, and clinical partners. You’ll also identify opportunities to turn what you learn into reusable engineering patterns

Over your first 12–18 months, you’ll demonstrate measurable product or workflow impact from the capability you helped ship and improve its quality, safety, reliability, latency, and cost through production learning. You’ll help multiple squads ship AI features that meet Maple’s standards for product quality, safety, observability, and cost. You’ll establish reusable approaches to evaluation, agent execution, monitoring, and operational readiness while staying close to users and product outcomes as your leverage increases across the organization.

What you bring

8+ years of experience building and operating production software, with Staff-level scope or equivalent technical leadership
Recent hands-on experience shipping AI- or LLM-powered product features as part of a product engineering team
Experience taking ambiguous product problems through technical discovery, architecture, implementation, launch, and iteration
Strong software engineering fundamentals and the ability to make pragmatic decisions across scalability, reliability, performance, security, and maintainability
Hands-on coding experience in a modern production language, with the ability to work across AI services and product systems
Experience designing APIs, data flows, services, integrations, or distributed systems that operate in production
A product mindset: you care about who uses what you build, what outcome it creates, and how it improves over time
Proven ability to influence technical direction across teams without relying on formal authority

Experience mentoring engineers and improving how teams design, build, test, and operate software
Clear written and verbal communication, including the ability to explain technical trade-offs to non-technical partners

Play to your strengths. Finding the right fit goes both ways - so this section is yours to complete. When you join, you'll add the unique strengths you bring that aren't captured above.

Our technology environment

We use a mix of product engineering, AI, and platform technologies, including:

AI and application development

LangChain and LangGraph for orchestration and agent workflows
CopilotKit for generative UI patterns
AWS Bedrock, OpenAI, Anthropic, and other model providers
LangSmith and Langfuse for tracing, telemetry, evaluation, and prompt iteration
ClickHouse and PostgreSQL for evaluation datasets, analytics, and AI-related data pipelines

Platform and infrastructure

Laravel and PHP across the core product platform, with specialized AI services and pipelines
MySQL, Amazon DocumentDB, Typesense, and Redis
Containerized, auto-scaling AWS infrastructure defined with Terraform
GitHub Actions, Datadog, and BugSnag

The exact tools will evolve. We value architectural fundamentals, systems thinking, and the ability to choose the right level of complexity over familiarity with a particular framework.

How we'll support you

We recognise our people's health is everything. That's why we take care of them.

Maple for you and your family: 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one
Comprehensive health coverage: Medical, dental and life insurance because your peace of mind - and your loved ones - matter most
Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialised therapy
Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most
Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year
Group retirement savings plan: We're here for the long haul. Invest in your future with our group retirement plan

The details

Job type: New role, full-time
Hiring manager: VP of Engineering
Location: Hybrid, 225 Richmond Street West, Toronto, ON
Start date: December 2026
Vacation: 4 weeks

Offers can vary depending on skills, experience and readiness to meet Maple's expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, you're welcome to ask at any point in the interview process.

We're committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the role's requirements.

Use of artificial intelligence

We don't currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.

Apply About employer

More about this job

Responsibilities

You will own the technical design and implementation of AI-powered healthcare products while partnering with cross-functional teams to ensure safety and reliability. Additionally, you will mentor engineers and establish reusable patterns for AI development across the organization.

Requirements

The role requires 8+ years of experience in production software engineering with a focus on AI or LLM-powered features. You must possess strong software engineering fundamentals and the ability to lead technical initiatives across teams.

Skills

Artificial Intelligence
LLMs
Software Engineering
System Architecture
Product Engineering
Technical Leadership
Mentoring
API Design
Distributed Systems
Cloud Infrastructure
Data Pipelines
Evaluation Metrics
Monitoring
Security
Privacy
Stakeholder Management

Benefits

24/7 access to general practitioners, pediatrics and mental health therapy
Medical insurance
Dental insurance
Life insurance
Health spending account
Flex benefits
Health days
Destination days
Group retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

AI
LLM
LangChain
LangGraph
CopilotKit
AWS Bedrock
OpenAI
Anthropic
LangSmith
Langfuse
ClickHouse
PostgreSQL
Laravel
PHP
MySQL
Amazon DocumentDB
Typesense
Redis
Terraform
GitHub Actions
Datadog
BugSnag
Healthcare
Product Engineering
Distributed Systems
API Design
Agent Workflows
Generative UI
Telemetry
PHI

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