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Added 11 mins ago
TH
Assistant Store Manager- Campbell River
The Home Depot Canada
Campbell River, BC
- Full-time
…projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home…
Added 11 mins ago
TU
Clinical Education Program Coordinator, UG/PG (RIH)
The University of British Columbia
Kamloops, BC
- $4,981 to $5,713 CAD / month
- Full-time
Maintains the on-line learning platforms related to rotations/electives (current examples are MedNET and Entrada).
Added 11 mins ago
SR
Property Manager
Saskatoon Real Estate Services Inc
Saskatoon, SK
- Full-time
Training and Continuous Learning and Development are provided by the employer.
Added 11 mins ago
FC
Operations Manager
Fintel Connect
Vancouver, BC
- Full-time
5+ years of progressively responsible experience in business operations, learning and development, or cross-functional program delivery
Added 11 mins ago
TU
Finance Analyst, Capital Financial Reporting
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
The Financial Analyst reports to the Finance Manager, CFR and supports the other staff in the Capital Financial Management & Reporting department (CFMR). This position works in…
Added 11 mins ago
TG
Senior Manager, AI and Data
TMX Group
Toronto, ON
- $165,000 to $175,000 CAD / year
- Full-time
Build, coach, and retain a high-performing, diverse team spanning data engineering, and AI engineering; manage hiring, performance, and career development.
Added 11 mins ago
UO
Clinical Education Program Coordinator, UG/PG (RIH)
University of British Columbia
Kamloops, BC · IH | Kamloops Royal Inland Hospital (KRIH)
- $4,981 to $5,713 CAD / month
- Full-time
- Maintains the on-line learning platforms related to rotations/electives (current examples are MedNET and Entrada).
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IT Operations Analyst I
TD
London, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Personal Banker Trainee - 37.5h
TD
Montreal, QC
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Customer Experience Associate
TD
Dauphin, MB
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 11 mins ago
NC
Technical Services Technologist Trainee - North Bay
NAV CANADA
North Bay, ON
- Full-time
…encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be…
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Personal Banker Trainee
TD
Fort Saskatchewan, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 11 mins ago
T
IT Operations Analyst III
TD
Toronto, ON
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 11 mins ago
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Project Manager (D&S Canada) - Acquisition and Updates
CAE
Ottawa, ON · Montreal, QC
- Full-time
Knowledge of simulation and training systems, instructional systems design (ISD), digital learning environments, or courseware development.
Added 11 mins ago
FT
Faculty Teaching and Learning Development Consultant
Fanshawe Toronto@ILAC
London, ON
- Full-time
Design and deliver teaching and learning professional development programs, including customized teaching improvement plans through collaborative sessions with the faculty hiring manager to…
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K
Console Operator
Kyndryl
Regina, SK
- Full-time
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Project Manager
Kyndryl
Regina, SK
- Full-time
The Project Manager leads strategic, complex and multi-disciplinary projects and is responsible for ensuring the organization achieves its strategic objectives through the successful…
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I
Infirmier(ère) autorisé(e), éducateur(trice) clinique itinérant(e) MedTech – Perfusion (sur appel) – Plusieurs emplacements - MedTech Travel Clinical Educator RN - Infusion (Per Diem) - Multiple Locations
IQVIA
AB · Winnipeg, MB · Toronto, ON · Montreal, QC
- $42 to $44 CAD / hour
- Part-time
Added 11 mins ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 11 mins ago
AW
Business Analytics Specialist, Temporary
Aviso Wealth
Remote, Canada
- Temporary
- Remote
Commitment to the continuous improvement of our staff through learning & development and an education assistance program
Added 11 mins ago
Manager, Strategic Transaction Advisory and Accounting & Reporting - Assurance - Toronto
EY
Toronto, ON
…decisions, this could be your next move. Step into a highly visible Manager role within Strategic Transaction Advisory and Accounting & Reporting (STAAR), where you’ll be trusted to help…
Added 26 mins ago
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Assistant Branch Manager - Office 1714
LendDirect
Medicine Hat, AB
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…
Added 26 mins ago
VC
Coordinator (RN/RPN) - Resident Care
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Full-time
…clinical resource for staff, supporting staff training and development, and provides leadership and support to the interdisciplinary team. Assists the Manager/Clinical Services Coordinator…
Added 26 mins ago
Team Lead, Service Delivery - Windsor Ontario, Canada
TTEC
Canada
…customer experience on every call as you’re the first line manager for your…
Added 26 mins ago
AF
Assistant Branch Manager - Office 1714
Attain Finance
Medicine Hat, AB
- Full-time
“My nearly decade-long journey with LendDirect has been an incredible experience filled with growth, opportunity, and development. Over the years, I’ve had the privilege of working in three…

Maple

Staff Software Engineer, AI

Toronto, ON, Canada

Hybrid

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Hybrid
Experience: 8+ years of experience building and operating production software, with Staff-level scope or equivalent technical leadership
Posting language: English
Posted: Oct 26, 2026

Original job description

Build better healthcare together

Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what’s possible every day.

Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you’ll do work that changes lives - including your own.

\nThe role

We’re looking for a Staff Software Engineer, AI to own and ship the next generation of AI-powered healthcare experiences at Maple.

You’ll work inside Product Engineering, partnering with Product, Design, Platform, Security, Privacy, and clinical experts to take ambiguous patient and provider problems from discovery to production. You’ll spend meaningful time designing, writing, reviewing, and operating production code for customer-facing AI capabilities. You’ll also help the wider engineering organization adopt the patterns that make those capabilities reliable, safe, observable, and cost-effective.

This is a hands-on, senior individual contributor role for an engineer who has spent the last few years actively building AI into real products - not just experimenting with models or defining high-level standards. You’ll have direct ownership of a high-impact product area while serving as a technical leader to influence how AI is built and scaled across Maple.

You responsibilities

As a Staff AI Engineer, you will:

Own a meaningful AI product area from problem discovery and technical design through implementation, launch, monitoring, and iteration
Partner with Product and Design to understand user needs, identify where AI creates real value, and turn ambiguous problems into simple, useful experiences
Design and build production AI systems using LLMs, agents, retrieval, tool calling, workflow orchestration, and human-in-the-loop patterns where appropriate
Write production code, review designs and pull requests, debug difficult issues, and participate in operational ownership after launch
Establish practical evaluation and monitoring approaches that measure product quality, safety, reliability, latency, and cost
Work with Platform Engineering to make the right decisions about shared services, model providers, infrastructure, and ownership boundaries
Help teams make sound trade-offs across user experience, clinical quality, privacy, security, reliability, and AI unit economics
Turn successful product implementations into reusable patterns that help other squads move faster and more safely
Mentor engineers and raise the technical bar through collaboration, design reviews, documentation, and example-setting
Partner with Security, Privacy, Legal, and Clinical stakeholders on responsible handling of PHI and safe deployment of AI capabilities
Communicate technical decisions and product trade-offs clearly to engineers, product leaders, executives, and cross-functional partners

What success looks like

In your first 90 days, you’ll build context on Maple’s product, users, AI capabilities, and engineering environment. You’ll partner with a product squad to ship or materially advance one meaningful AI capability, establish a pragmatic evaluation and monitoring baseline for it, and build strong working relationships with Product, Design, Platform, Security, Privacy, and clinical partners. You’ll also identify opportunities to turn what you learn into reusable engineering patterns

Over your first 12–18 months, you’ll demonstrate measurable product or workflow impact from the capability you helped ship and improve its quality, safety, reliability, latency, and cost through production learning. You’ll help multiple squads ship AI features that meet Maple’s standards for product quality, safety, observability, and cost. You’ll establish reusable approaches to evaluation, agent execution, monitoring, and operational readiness while staying close to users and product outcomes as your leverage increases across the organization.

What you bring

8+ years of experience building and operating production software, with Staff-level scope or equivalent technical leadership
Recent hands-on experience shipping AI- or LLM-powered product features as part of a product engineering team
Experience taking ambiguous product problems through technical discovery, architecture, implementation, launch, and iteration
Strong software engineering fundamentals and the ability to make pragmatic decisions across scalability, reliability, performance, security, and maintainability
Hands-on coding experience in a modern production language, with the ability to work across AI services and product systems
Experience designing APIs, data flows, services, integrations, or distributed systems that operate in production
A product mindset: you care about who uses what you build, what outcome it creates, and how it improves over time
Proven ability to influence technical direction across teams without relying on formal authority

Experience mentoring engineers and improving how teams design, build, test, and operate software
Clear written and verbal communication, including the ability to explain technical trade-offs to non-technical partners

Play to your strengths. Finding the right fit goes both ways - so this section is yours to complete. When you join, you'll add the unique strengths you bring that aren't captured above.

Our technology environment

We use a mix of product engineering, AI, and platform technologies, including:

AI and application development

LangChain and LangGraph for orchestration and agent workflows
CopilotKit for generative UI patterns
AWS Bedrock, OpenAI, Anthropic, and other model providers
LangSmith and Langfuse for tracing, telemetry, evaluation, and prompt iteration
ClickHouse and PostgreSQL for evaluation datasets, analytics, and AI-related data pipelines

Platform and infrastructure

Laravel and PHP across the core product platform, with specialized AI services and pipelines
MySQL, Amazon DocumentDB, Typesense, and Redis
Containerized, auto-scaling AWS infrastructure defined with Terraform
GitHub Actions, Datadog, and BugSnag

The exact tools will evolve. We value architectural fundamentals, systems thinking, and the ability to choose the right level of complexity over familiarity with a particular framework.

How we'll support you

We recognise our people's health is everything. That's why we take care of them.

Maple for you and your family: 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one
Comprehensive health coverage: Medical, dental and life insurance because your peace of mind - and your loved ones - matter most
Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialised therapy
Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most
Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year
Group retirement savings plan: We're here for the long haul. Invest in your future with our group retirement plan

The details

Job type: New role, full-time
Hiring manager: VP of Engineering
Location: Hybrid, 225 Richmond Street West, Toronto, ON
Start date: December 2026
Vacation: 4 weeks

Offers can vary depending on skills, experience and readiness to meet Maple's expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, you're welcome to ask at any point in the interview process.

We're committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the role's requirements.

Use of artificial intelligence

We don't currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.

Apply About employer

More about this job

Responsibilities

You will own the technical design and implementation of AI-powered healthcare products while partnering with cross-functional teams to ensure safety and reliability. Additionally, you will mentor engineers and establish reusable patterns for AI development across the organization.

Requirements

The role requires 8+ years of experience in production software engineering with a focus on AI or LLM-powered features. You must possess strong software engineering fundamentals and the ability to lead technical initiatives across teams.

Skills

Artificial Intelligence
LLMs
Software Engineering
System Architecture
Product Engineering
Technical Leadership
Mentoring
API Design
Distributed Systems
Cloud Infrastructure
Data Pipelines
Evaluation Metrics
Monitoring
Security
Privacy
Stakeholder Management

Benefits

24/7 access to general practitioners, pediatrics and mental health therapy
Medical insurance
Dental insurance
Life insurance
Health spending account
Flex benefits
Health days
Destination days
Group retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

AI
LLM
LangChain
LangGraph
CopilotKit
AWS Bedrock
OpenAI
Anthropic
LangSmith
Langfuse
ClickHouse
PostgreSQL
Laravel
PHP
MySQL
Amazon DocumentDB
Typesense
Redis
Terraform
GitHub Actions
Datadog
BugSnag
Healthcare
Product Engineering
Distributed Systems
API Design
Agent Workflows
Generative UI
Telemetry
PHI

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