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Added 12 mins ago
M
Director, People & Culture
Microserve
AB · Alberta, Canada
- Full-time
Microserve is looking for a Director, People & Culture to ensure our people, leaders, and teams have the support, programs, and practices they need to do great work and grow with the…
Added 12 mins ago
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Forward Deployed Engineer - AI Inference Systems Research
Nutanix
Vancouver, BC
- $132,000 to $198,000 CAD / year
- Full-time
When people talk about generative AI and other ML-powered solutions in today's conversation, they often refer to generative pre-trained transformers like ChatGPT that can respond to queries…
Added 12 mins ago
NY
Security Coordinator - Security, Fire and Life Safety, FTT (J1026-0568)
North York General Hospital
Toronto, ON
- Temporary
…collaboration and academic endeavours, we seek to set new standards for People-Centred Care - a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier…
Added 12 mins ago
EP
French Teacher
English Path
Toronto, ON
- Contract
Keep accurate records of student attendance and complete any administrative tasks as agreed with your line manager.
Added 12 mins ago
NY
Unit Secretary, Ambulatory Care - PTT (J1026-0532)
North York General Hospital
Toronto, ON
- Temporary
…collaboration and academic endeavours, we seek to set new standards for People-Centred Care - a cornerstone of our culture and central to our Mission: People-Centred Care for a healthier…
Added 12 mins ago
KT
Kitchen Installer
Kitchen Tune Up Buffalo NY
Calgary, AB
- Full-time
🔶Follow project manager instructions and Kitchen Tune-Up’s Trustpoints for quality work.
Added 12 mins ago
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Senior Technical Sales & Business Development Manager
AQYR
Montreal, QC
- Full-time
Added 12 mins ago
GM
bakery manager - retail
Grey Matlock Bakery
Mississauga, ON
- Full-time
Added 12 mins ago
SD
Post Office Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Prince Rupert, BC
- Full-time
At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
Added 26 mins ago
PC
Senior Human Resources Generalist
Parkinson Canada
Remote, Canada
- $85,000 to $95,000 CAD / year
- Full-time
- Remote
…ourselves to see possibilities where others see limits. Because people with Parkinson’s and care partners deserve better. Better care, more inclusive research and access to treatment and…
Added 41 mins ago
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Category Activation Manager / Cheffe Activation des catégories
L'Oréal
Montreal, QC
- Full-time
Activation Category Manager - Consumer Products Division
Added 41 mins ago
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Software Development Manager, Integration ML Models
Autodesk
Toronto, ON
- Full-time
…operate the world around them. As the Software Development Manager, you will lead the team that brings our foundation models and agentic workflows into the AEC tools customers use every…
Added 41 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 41 mins ago
A
Software Development Manager, Integration ML Models
Autodesk
Toronto, ON
- Full-time
…operate the world around them. As the Software Development Manager, you will lead the team that brings our foundation models and agentic workflows into the AEC tools customers use every…
Added 41 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth…
Added 41 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…community and a unique culture and values. We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth…
Added 41 mins ago
SH
Rehabilitation Assistant - Repost
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Winnipeg, MB
- Full-time
Under the direction of the applicable manager, and as delegated and supervised primarily by the Physiotherapist (PT), Occupational Therapist (OT), and/or Speech-Language Pathologist (SLP),…
Added 41 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 41 mins ago
Collection Specialist
Dentons
Toronto, ON
Dentons Canada is committed to its people and communities. We are consistently recognized as an employer of choice having received numerous awards including being selected as one of…
Added 41 mins ago
Rehabilitation Assistant - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the applicable manager, and as delegated and supervised primarily by the Physiotherapist (PT), Occupational Therapist (OT), and/or Speech-Language Pathologist (SLP),…
Added 41 mins ago
Registered Nurse (N2) - AS6 - Medicine Clinical Teaching Unit
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of and in collaboration with the Manager Health Services and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 41 mins ago
Pharmacy Technician
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Pharmacy Manager and under the general supervision of a Pharmacist or other Pharmacy Technician, the incumbent is responsible for performing the following tasks:
Added 41 mins ago
General Duty Nurse (N2) - Child Health - CH5 Med Transitional Care
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 41 mins ago
Nurse 4 - Public Health Nurse - Healthy Sexuality and Harm Reduction
Winnipeg Regional Health Authority
Winnipeg, MB
…infants and families. PHNs strive to improve the health of all people and reduce inequities among populations by addressing determinants of health and promote equitable health outcomes.…
Added 41 mins ago
Staff Pharmacist
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the designated Pharmacy Manager, the incumbent is responsible for the provision of pharmacy services to accommodate the medication and medication-related…

Maple

Staff Software Engineer, AI

Toronto, ON, Canada

Hybrid

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Hybrid
Experience: 8+ years of experience building and operating production software, with Staff-level scope or equivalent technical leadership
Posting language: English
Posted: Oct 26, 2026

Original job description

Build better healthcare together

Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what’s possible every day.

Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you’ll do work that changes lives - including your own.

\nThe role

We’re looking for a Staff Software Engineer, AI to own and ship the next generation of AI-powered healthcare experiences at Maple.

You’ll work inside Product Engineering, partnering with Product, Design, Platform, Security, Privacy, and clinical experts to take ambiguous patient and provider problems from discovery to production. You’ll spend meaningful time designing, writing, reviewing, and operating production code for customer-facing AI capabilities. You’ll also help the wider engineering organization adopt the patterns that make those capabilities reliable, safe, observable, and cost-effective.

This is a hands-on, senior individual contributor role for an engineer who has spent the last few years actively building AI into real products - not just experimenting with models or defining high-level standards. You’ll have direct ownership of a high-impact product area while serving as a technical leader to influence how AI is built and scaled across Maple.

You responsibilities

As a Staff AI Engineer, you will:

Own a meaningful AI product area from problem discovery and technical design through implementation, launch, monitoring, and iteration
Partner with Product and Design to understand user needs, identify where AI creates real value, and turn ambiguous problems into simple, useful experiences
Design and build production AI systems using LLMs, agents, retrieval, tool calling, workflow orchestration, and human-in-the-loop patterns where appropriate
Write production code, review designs and pull requests, debug difficult issues, and participate in operational ownership after launch
Establish practical evaluation and monitoring approaches that measure product quality, safety, reliability, latency, and cost
Work with Platform Engineering to make the right decisions about shared services, model providers, infrastructure, and ownership boundaries
Help teams make sound trade-offs across user experience, clinical quality, privacy, security, reliability, and AI unit economics
Turn successful product implementations into reusable patterns that help other squads move faster and more safely
Mentor engineers and raise the technical bar through collaboration, design reviews, documentation, and example-setting
Partner with Security, Privacy, Legal, and Clinical stakeholders on responsible handling of PHI and safe deployment of AI capabilities
Communicate technical decisions and product trade-offs clearly to engineers, product leaders, executives, and cross-functional partners

What success looks like

In your first 90 days, you’ll build context on Maple’s product, users, AI capabilities, and engineering environment. You’ll partner with a product squad to ship or materially advance one meaningful AI capability, establish a pragmatic evaluation and monitoring baseline for it, and build strong working relationships with Product, Design, Platform, Security, Privacy, and clinical partners. You’ll also identify opportunities to turn what you learn into reusable engineering patterns

Over your first 12–18 months, you’ll demonstrate measurable product or workflow impact from the capability you helped ship and improve its quality, safety, reliability, latency, and cost through production learning. You’ll help multiple squads ship AI features that meet Maple’s standards for product quality, safety, observability, and cost. You’ll establish reusable approaches to evaluation, agent execution, monitoring, and operational readiness while staying close to users and product outcomes as your leverage increases across the organization.

What you bring

8+ years of experience building and operating production software, with Staff-level scope or equivalent technical leadership
Recent hands-on experience shipping AI- or LLM-powered product features as part of a product engineering team
Experience taking ambiguous product problems through technical discovery, architecture, implementation, launch, and iteration
Strong software engineering fundamentals and the ability to make pragmatic decisions across scalability, reliability, performance, security, and maintainability
Hands-on coding experience in a modern production language, with the ability to work across AI services and product systems
Experience designing APIs, data flows, services, integrations, or distributed systems that operate in production
A product mindset: you care about who uses what you build, what outcome it creates, and how it improves over time
Proven ability to influence technical direction across teams without relying on formal authority

Experience mentoring engineers and improving how teams design, build, test, and operate software
Clear written and verbal communication, including the ability to explain technical trade-offs to non-technical partners

Play to your strengths. Finding the right fit goes both ways - so this section is yours to complete. When you join, you'll add the unique strengths you bring that aren't captured above.

Our technology environment

We use a mix of product engineering, AI, and platform technologies, including:

AI and application development

LangChain and LangGraph for orchestration and agent workflows
CopilotKit for generative UI patterns
AWS Bedrock, OpenAI, Anthropic, and other model providers
LangSmith and Langfuse for tracing, telemetry, evaluation, and prompt iteration
ClickHouse and PostgreSQL for evaluation datasets, analytics, and AI-related data pipelines

Platform and infrastructure

Laravel and PHP across the core product platform, with specialized AI services and pipelines
MySQL, Amazon DocumentDB, Typesense, and Redis
Containerized, auto-scaling AWS infrastructure defined with Terraform
GitHub Actions, Datadog, and BugSnag

The exact tools will evolve. We value architectural fundamentals, systems thinking, and the ability to choose the right level of complexity over familiarity with a particular framework.

How we'll support you

We recognise our people's health is everything. That's why we take care of them.

Maple for you and your family: 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one
Comprehensive health coverage: Medical, dental and life insurance because your peace of mind - and your loved ones - matter most
Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialised therapy
Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most
Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year
Group retirement savings plan: We're here for the long haul. Invest in your future with our group retirement plan

The details

Job type: New role, full-time
Hiring manager: VP of Engineering
Location: Hybrid, 225 Richmond Street West, Toronto, ON
Start date: December 2026
Vacation: 4 weeks

Offers can vary depending on skills, experience and readiness to meet Maple's expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, you're welcome to ask at any point in the interview process.

We're committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the role's requirements.

Use of artificial intelligence

We don't currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.

Apply About employer

More about this job

Responsibilities

You will own the technical design and implementation of AI-powered healthcare products while partnering with cross-functional teams to ensure safety and reliability. Additionally, you will mentor engineers and establish reusable patterns for AI development across the organization.

Requirements

The role requires 8+ years of experience in production software engineering with a focus on AI or LLM-powered features. You must possess strong software engineering fundamentals and the ability to lead technical initiatives across teams.

Skills

Artificial Intelligence
LLMs
Software Engineering
System Architecture
Product Engineering
Technical Leadership
Mentoring
API Design
Distributed Systems
Cloud Infrastructure
Data Pipelines
Evaluation Metrics
Monitoring
Security
Privacy
Stakeholder Management

Benefits

24/7 access to general practitioners, pediatrics and mental health therapy
Medical insurance
Dental insurance
Life insurance
Health spending account
Flex benefits
Health days
Destination days
Group retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

AI
LLM
LangChain
LangGraph
CopilotKit
AWS Bedrock
OpenAI
Anthropic
LangSmith
Langfuse
ClickHouse
PostgreSQL
Laravel
PHP
MySQL
Amazon DocumentDB
Typesense
Redis
Terraform
GitHub Actions
Datadog
BugSnag
Healthcare
Product Engineering
Distributed Systems
API Design
Agent Workflows
Generative UI
Telemetry
PHI

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