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Added 4 mins ago
Developer III, Full Stack
Sunwing Vacations Group
Toronto, ON
Under Sunwing Vacations, we are looking for a Senior Developer to join our team and help make vacation dreams come true. Reporting to the Sr. Lead Developer, the Senior Developer is…
Added 4 mins ago
PV
Senior Director - Customer Analytics, Data & AI
Pet Valu
Markham, ON
- Full-time
Position: Senior Director, Customer Analytics, Data & AI
Added 4 mins ago
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Sr. Microsoft Dynamics Nav BC Developer
Northern Reflections
Toronto, ON
- Full-time
Reporting to the VP, Information Technology, the Senior NAV Solutions Developer is responsible for the design, development, enhancement, and ongoing support of the organization's Microsoft…
Added 4 mins ago
HP
Senior Instrumentation & Controls Engineer
HOCS Projects
Calgary, AB
- Full-time
The Instrumentation & Controls (I&C) Senior/ Lead will provide technical authority, discipline leadership, and Engineer-of-Record accountability for instrumentation and controls engineering…
Added 4 mins ago
O
Sr. Systems Analyst
OpenText
Waterloo, ON
- Full-time
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 4 mins ago
AI
Senior Business System Analyst
Avanciers Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Avanciers Incorporated is hiring a Senior Business Systems Analyst for one of our clients.
Added 4 mins ago
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Sr. Systems Analyst
OpenText
Mississauga, ON
- Full-time
We are looking for a Senior Systems Analyst to support a range of OpenText products used across the enterprise. This role combines technical expertise, analytical and strategic thinking,…
Added 4 mins ago
OB
Marketing Technology Lead Developer
O2E Brands
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…ecosystem. Operating at the intersection of full-stack software engineering, digital marketing, and MarTech infrastructure, this individual will serve as the primary technical partner for…
Added 4 mins ago
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Professional Senior, Engineering - Tactical Communications & Datalink Architect , Defense R&T
Bombardier
Dorval, QC
- Full-time
You hold a Bachelor's or Master's degree in Aerospace Engineering, Electrical Engineering, Systems Engineering, Computer Engineering, or a related field.
Added 20 mins ago
MS
AI Platform & Engineering Lead (Hybrid) / Chef(fe), Plateforme et ingénierie de l’IA (hybride)
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as an AI Platform & Engineering Lead in IST Operational Management to handle divisional GenAI use cases, including business use case enablement,…
Added 20 mins ago
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Applications Development Intermediate Programmer Analyst
Citi
Mississauga, ON
- Full-time
…detail-oriented professional who thrives at the intersection of systems automation, data engineering, and financial services technology. This role is purpose-built for a hands-on…
Added 20 mins ago
IS
UI/UX Director / Directeur·rice UI/UX
Ironbelly Studios
Calgary, AB · Montreal, QC · Quebec, QC
- Full-time
A substantial track record in senior game UI/UX leadership, with ownership of complex player-facing systems from concept through launch and ongoing live operations.
Added 20 mins ago
K
Senior Piping Designer
Kent
Calgary, AB
- Full-time
Kent is looking for a Senior Piping Designer to join our Engineering team in Calgary. The successful candidate will provide senior-level piping design expertise and produce safe, accurate,…
Added 35 mins ago
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Platform Developer
Plusgrade
Montreal, QC · CAN - Montreal
- Full-time
You'll contribute to platform engineering initiatives that improve the infrastructure, deployment workflows, and operational tooling used by Plusgrade engineering teams. You'll build,…
Added 35 mins ago
Programming Manager
BOS Innovations
London, ON
…energy to advanced industries -providing intelligent automation systems built on precision, reliability, and…
Added 35 mins ago
RA
Senior Business Analyst (Global Treasury Systems)
Recrute Action
Toronto, ON
- Contract
Provide business systems analysis support to Global Treasury cash operations, including requirements and specifications, data transformation, process re-engineering, automation,…
Added 35 mins ago
Manufacturing Engineering
BWXT
Peterborough, ON
We are looking for a Manufacturing Engineering Specialist for our Peterborough, Ontario site. BWXT NEC's Fuel & Fuel Handling group is involved in the design, manufacture, development,…
Added 35 mins ago
Executive Assistant
Government of Alberta
AB
We are seeking a highly organized and proactive Executive Assistant to support the Chief Operating Officer (COO) and Planning, Grants and Engineering Services division.
Added 35 mins ago
Project Manager
Government of Alberta
Calgary, AB
Monitor project progress and prepare regular status reports for internal stakeholders and senior leadership.
Added 35 mins ago
S
Senior Software Engineer
Swoon
Toronto, ON
- Full-time
We're seeking an experienced Senior Angular Engineer to play a key role in a major front-end modernization initiative. This is an opportunity to influence architectural decisions, establish…
Added 49 mins ago
AS
Associate Developer Full Stack
Alterna Savings
Toronto, ON
- Full-time
Develop APIs, backend services, and integrations with third-party systems.
Added 49 mins ago
RL
Sensor Engineer / Senior Sensor Engineer
RBR Ltd.
Ottawa, ON
- $75,000 to $115,000 CAD / year
- Full-time
…specialists in firmware, electronics, mechanical, software, systems, and oceanography, you’ll solve challenging technical problems and build a deep understanding of the complete…
Added 49 mins ago
NA
Estimating Co-op Student
North American Construction Group Inc.
Acheson, AB
- Other
The Engineering Co-op Program within North American Construction Group (NACG) Estimating Department offers students meaningful exposure to the pre-construction phase of major heavy civil…
Added 49 mins ago
A
Senior Utility Engineer
AtkinsRéalis
Toronto, ON
- Full-time
…part of the Municipal Infrastructure team within the Civil Engineering, Design and Project Management Division, you will work in a collaborative and fast-paced environment supporting major…
Added 50 mins ago
AI
Senior Full Stack Developer - Java, Spring, Angular
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
We’re seeking a Senior Full Stack Developer to join a high-performing engineering team building modern, customer-facing web applications and resilient backend services. You will work with…

Maple

Staff Software Engineer, AI

Toronto, ON, Canada

Hybrid

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Hybrid
Experience: 8+ years of experience building and operating production software, with Staff-level scope or equivalent technical leadership
Posting language: English
Posted: Oct 26, 2026

Original job description

Build better healthcare together

Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what’s possible every day.

Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you’ll do work that changes lives - including your own.

\nThe role

We’re looking for a Staff Software Engineer, AI to own and ship the next generation of AI-powered healthcare experiences at Maple.

You’ll work inside Product Engineering, partnering with Product, Design, Platform, Security, Privacy, and clinical experts to take ambiguous patient and provider problems from discovery to production. You’ll spend meaningful time designing, writing, reviewing, and operating production code for customer-facing AI capabilities. You’ll also help the wider engineering organization adopt the patterns that make those capabilities reliable, safe, observable, and cost-effective.

This is a hands-on, senior individual contributor role for an engineer who has spent the last few years actively building AI into real products - not just experimenting with models or defining high-level standards. You’ll have direct ownership of a high-impact product area while serving as a technical leader to influence how AI is built and scaled across Maple.

You responsibilities

As a Staff AI Engineer, you will:

Own a meaningful AI product area from problem discovery and technical design through implementation, launch, monitoring, and iteration
Partner with Product and Design to understand user needs, identify where AI creates real value, and turn ambiguous problems into simple, useful experiences
Design and build production AI systems using LLMs, agents, retrieval, tool calling, workflow orchestration, and human-in-the-loop patterns where appropriate
Write production code, review designs and pull requests, debug difficult issues, and participate in operational ownership after launch
Establish practical evaluation and monitoring approaches that measure product quality, safety, reliability, latency, and cost
Work with Platform Engineering to make the right decisions about shared services, model providers, infrastructure, and ownership boundaries
Help teams make sound trade-offs across user experience, clinical quality, privacy, security, reliability, and AI unit economics
Turn successful product implementations into reusable patterns that help other squads move faster and more safely
Mentor engineers and raise the technical bar through collaboration, design reviews, documentation, and example-setting
Partner with Security, Privacy, Legal, and Clinical stakeholders on responsible handling of PHI and safe deployment of AI capabilities
Communicate technical decisions and product trade-offs clearly to engineers, product leaders, executives, and cross-functional partners

What success looks like

In your first 90 days, you’ll build context on Maple’s product, users, AI capabilities, and engineering environment. You’ll partner with a product squad to ship or materially advance one meaningful AI capability, establish a pragmatic evaluation and monitoring baseline for it, and build strong working relationships with Product, Design, Platform, Security, Privacy, and clinical partners. You’ll also identify opportunities to turn what you learn into reusable engineering patterns

Over your first 12–18 months, you’ll demonstrate measurable product or workflow impact from the capability you helped ship and improve its quality, safety, reliability, latency, and cost through production learning. You’ll help multiple squads ship AI features that meet Maple’s standards for product quality, safety, observability, and cost. You’ll establish reusable approaches to evaluation, agent execution, monitoring, and operational readiness while staying close to users and product outcomes as your leverage increases across the organization.

What you bring

8+ years of experience building and operating production software, with Staff-level scope or equivalent technical leadership
Recent hands-on experience shipping AI- or LLM-powered product features as part of a product engineering team
Experience taking ambiguous product problems through technical discovery, architecture, implementation, launch, and iteration
Strong software engineering fundamentals and the ability to make pragmatic decisions across scalability, reliability, performance, security, and maintainability
Hands-on coding experience in a modern production language, with the ability to work across AI services and product systems
Experience designing APIs, data flows, services, integrations, or distributed systems that operate in production
A product mindset: you care about who uses what you build, what outcome it creates, and how it improves over time
Proven ability to influence technical direction across teams without relying on formal authority

Experience mentoring engineers and improving how teams design, build, test, and operate software
Clear written and verbal communication, including the ability to explain technical trade-offs to non-technical partners

Play to your strengths. Finding the right fit goes both ways - so this section is yours to complete. When you join, you'll add the unique strengths you bring that aren't captured above.

Our technology environment

We use a mix of product engineering, AI, and platform technologies, including:

AI and application development

LangChain and LangGraph for orchestration and agent workflows
CopilotKit for generative UI patterns
AWS Bedrock, OpenAI, Anthropic, and other model providers
LangSmith and Langfuse for tracing, telemetry, evaluation, and prompt iteration
ClickHouse and PostgreSQL for evaluation datasets, analytics, and AI-related data pipelines

Platform and infrastructure

Laravel and PHP across the core product platform, with specialized AI services and pipelines
MySQL, Amazon DocumentDB, Typesense, and Redis
Containerized, auto-scaling AWS infrastructure defined with Terraform
GitHub Actions, Datadog, and BugSnag

The exact tools will evolve. We value architectural fundamentals, systems thinking, and the ability to choose the right level of complexity over familiarity with a particular framework.

How we'll support you

We recognise our people's health is everything. That's why we take care of them.

Maple for you and your family: 24/7 access to general practitioners, pediatrics and mental health therapy for you and your family. Care starts on day one
Comprehensive health coverage: Medical, dental and life insurance because your peace of mind - and your loved ones - matter most
Health spending account: Extra funds to cover the essentials that make a difference, from new glasses to specialised therapy
Flex benefits: An annual budget built for your growth and well-being. Use it for professional development, wellness expenses or a one-time boost to your retirement savings. You choose what matters most
Health days: Life happens. We provide 10 dedicated days for rest, medical appointments or caregiving, so you can show up at your best
Destination days: Work from anywhere. Enjoy the flexibility to work internationally in eligible countries for up to five days per year
Group retirement savings plan: We're here for the long haul. Invest in your future with our group retirement plan

The details

Job type: New role, full-time
Hiring manager: VP of Engineering
Location: Hybrid, 225 Richmond Street West, Toronto, ON
Start date: December 2026
Vacation: 4 weeks

Offers can vary depending on skills, experience and readiness to meet Maple's expectations for this level. We encourage open conversations about pay. If you have questions about how compensation works at Maple, you're welcome to ask at any point in the interview process.

We're committed to the safety and security of our platform. Please note that any offer of employment is subject to a criminal record check (EPIC) and identity verification. Additional checks, including employment or education verification, may be conducted depending on the role's requirements.

Use of artificial intelligence

We don't currently use artificial intelligence (AI) or automated tools to screen, assess or select candidates. Every application is thoughtfully reviewed by our Talent Acquisition team or hiring managers.

Apply About employer

More about this job

Responsibilities

You will own the technical design and implementation of AI-powered healthcare products while partnering with cross-functional teams to ensure safety and reliability. Additionally, you will mentor engineers and establish reusable patterns for AI development across the organization.

Requirements

The role requires 8+ years of experience in production software engineering with a focus on AI or LLM-powered features. You must possess strong software engineering fundamentals and the ability to lead technical initiatives across teams.

Skills

Artificial Intelligence
LLMs
Software Engineering
System Architecture
Product Engineering
Technical Leadership
Mentoring
API Design
Distributed Systems
Cloud Infrastructure
Data Pipelines
Evaluation Metrics
Monitoring
Security
Privacy
Stakeholder Management

Benefits

24/7 access to general practitioners, pediatrics and mental health therapy
Medical insurance
Dental insurance
Life insurance
Health spending account
Flex benefits
Health days
Destination days
Group retirement savings plan

Visa sponsorship

Not detected in the job text

Keywords

AI
LLM
LangChain
LangGraph
CopilotKit
AWS Bedrock
OpenAI
Anthropic
LangSmith
Langfuse
ClickHouse
PostgreSQL
Laravel
PHP
MySQL
Amazon DocumentDB
Typesense
Redis
Terraform
GitHub Actions
Datadog
BugSnag
Healthcare
Product Engineering
Distributed Systems
API Design
Agent Workflows
Generative UI
Telemetry
PHI

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