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Added 35 mins ago
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Customer Service Representative - Portuguese speaker
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- Part-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 35 mins ago
B
Customer Service Representative - Spanish speaker
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- Part-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
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Maples Group

Receptionist / Réceptionniste

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 2+ years relevant experience
Posting language: English · French
Posted: Oct 5, 2026

Original job description

English section of this bilingual listing.

Position: Receptionist

Location: Montreal

About Us

The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations.

Our side-by-side financial and legal teams consistently deliver award-winning services to a global client base, offering unrivalled learning and career opportunities to our 2,500 colleagues worldwide.

What is it like to work here?

We are driven to excel, and collaboration is key to our continued success. We can go further for our clients because we go further for each other too. Our inclusive culture creates an environment where people can be themselves at work while doing their best work. No matter where you work in the Maples Group, you will be part of a global team.

The Opportunity

We are looking for an accomplished Receptionist to join our Operations team as part of our financial services business in Montreal.

Consistently recognised as one of Montreal’s Top Employers, the Maples Group established our operations in the central downtown area in 2009. Our Montreal office exemplifies our culturally rich and entrepreneurial organisation, with over 300 colleagues from 50 countries collaborating to deliver best-in-class solutions to clients worldwide.

As part of our Montreal team you will:

Monitoring and coordinating distribution of all incoming mail;
Answering all incoming calls and transferring calls as necessary;
Addressing emails to the shared mailboxes – liaising with the representative of the core teams to resolve queries in a timely manner;
Supporting onsite Security with management of new staff starters, clients and any visitors to the office;
Distributing building access cards and maintaining as required;
Coordinating the onboarding and offboarding for new starters and leavers;
Assisting staff with any stationary queries and requests;
Assisting with equipment and premises issues;
Managing the conference room facilities and ensuring all client meetings are professionally organized;
Assist with day to day business operations: making sure that all day to day operations are running smoothly and effectively;
Provide high-level customer service in response to all escalated requests.

What You Bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

2+ years relevant experience
Exceptional verbal and written communication skills in English and French
Strong knowledge of Microsoft Suite (Outlook, Word, Excel and Power Point)
Exceptional attention to detail
Problem-solving abilities
Strong organizational skills with the ability to multi-task
Equivalent post-secondary education

You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.

Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Please refer to our Job Applicant Privacy Notice at maples.com/privacy for details on how we handle personal information relating to job applicants.

“Please note that it is the Maples Group standard policy to undertake various background screening checks on all applicants to whom a conditional job offer is made. Except for roles based in the Republic of Ireland, the background checks will include criminal records checks when a conditional job offer is made. If you have a criminal record, it does not mean that your job offer will be automatically withdrawn. The Maples Group will make all job offer decisions on a case-by-case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence. You will have the opportunity to discuss the matter with us before a decision is made. Further details will be provided at the time any conditional job offer is made.”

Poste : Réceptionniste

Emplacement : Montréal

À propos de nous

Read the full bilingual original

Position: Receptionist

Location: Montreal

About Us

The Maples Group is a global leader in financial services, trusted by many of the world’s largest hedge fund managers, private equity firms, and international corporations.

What is it like to work here?

The Opportunity

We are looking for an accomplished Receptionist to join our Operations team as part of our financial services business in Montreal.

As part of our Montreal team you will:

Monitoring and coordinating distribution of all incoming mail;
Answering all incoming calls and transferring calls as necessary;
Addressing emails to the shared mailboxes – liaising with the representative of the core teams to resolve queries in a timely manner;
Supporting onsite Security with management of new staff starters, clients and any visitors to the office;
Distributing building access cards and maintaining as required;
Coordinating the onboarding and offboarding for new starters and leavers;
Assisting staff with any stationary queries and requests;
Assisting with equipment and premises issues;
Managing the conference room facilities and ensuring all client meetings are professionally organized;
Assist with day to day business operations: making sure that all day to day operations are running smoothly and effectively;
Provide high-level customer service in response to all escalated requests.

What You Bring

In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:

2+ years relevant experience
Exceptional verbal and written communication skills in English and French
Strong knowledge of Microsoft Suite (Outlook, Word, Excel and Power Point)
Exceptional attention to detail
Problem-solving abilities
Strong organizational skills with the ability to multi-task
Equivalent post-secondary education

You can learn more about the Maples Group on our corporate website. Experience our culture and our people on our Careers Page or on LinkedIn.

Poste : Réceptionniste

Emplacement : Montréal

À propos de nous

Le Groupe Maples est un leader mondial des services financiers auquel font confiance de nombreux gestionnaires de fonds de couverture, sociétés de capital-investissement et entreprises internationales parmi les plus importants au monde.

Nos équipes financières et juridiques, qui travaillent côte à côte, fournissent constamment des services primés à une clientèle mondiale, offrant ainsi des possibilités d’apprentissage et de carrière inégalées à nos 2 500 collègues dans le monde.

Milieu de travail

Nous sommes déterminés à exceller et la collaboration est la clé de notre réussite constante. Nous pouvons aller plus loin pour nos clients parce que nous allons aussi plus loin les uns pour les autres. Notre culture inclusive crée un environnement où les gens peuvent être eux-mêmes au travail, tout en donnant le meilleur d’eux-mêmes. Quel que soit votre lieu de travail au sein du Groupe Maples, vous ferez partie d’une équipe mondiale.

L’occasion

Nous recherchons un réceptionniste accompli pour se joindre à notre équipe des opérations au sein de notre activité de services financiers à Montréal.

Constamment reconnu comme l’un des meilleurs employeurs de Montréal, le Groupe Maples a établi ses activités dans le centre-ville en 2009. Notre bureau de Montréal illustre bien la richesse culturelle et l’esprit d’entreprise de notre organisation, avec plus de 300 collègues de 50 pays qui collaborent pour fournir des solutions de premier ordre à des clients du monde entier.

En tant que membre de notre équipe de Montréal, vous devrez :

suivre et coordonner la distribution de l’ensemble du courrier entrant;
répondre à tous les appels entrants et transférer les appels au besoin;
transférer les courriels aux boîtes de réception partagées – assurer la liaison avec le représentant des principales équipes pour résoudre les questions en temps opportun;
soutenir la sécurité sur place en gérant les nouveaux membres du personnel, les clients et tous les visiteurs du bureau;
distribuer les cartes d’accès de l’immeuble et tenir à jour les journaux de sécurité, s’il y a lieu;
Coordonner les processus d’intégration et de départ des employés ;
aider le personnel à répondre à toutes les questions et demandes d’ordre administratif;
aider à résoudre les problèmes liés aux équipements et aux locaux;
gérer les salles de conférence et veiller à ce que toutes les rencontres avec les clients soient organisées de manière professionnelle;
participer aux opérations commerciales quotidiennes : s’assurer que toutes les opérations quotidiennes se déroulent sans heurts et efficacement;
offrir un service à la clientèle général en réponse à toutes les demandes transmises à un niveau d’intervention supérieur.

Votre contribution

En plus d’une autonomie et de normes en matière d’éthique incontestablement élevées, le candidat idéal possédera les caractéristiques suivantes :

Deux ans ou plus d’expérience pertinente
Communication verbale et écrite (en anglais et en français) exceptionnelle
Connaissance approfondie de la suite Microsoft (Outlook, Word, Excel et Power Point)
Attention aux détails exceptionnelle
Capacité de résolution de problèmes
Sens aigu de l’organisation et capacité à mener plusieurs tâches de front
Études post-secondaires équivalentes

Vous pouvez en savoir plus sur le Groupe Maples sur notre site Web d’entreprise. Découvrez notre culture et notre équipe sur notre page Carrières ou sur LinkedIn.

Clause de non-responsabilité : tous les renseignements personnels recueillis au cours du processus de candidature seront utilisés uniquement aux fins de recrutement. Veuillez consulter notre avis sur la protection de la vie privée des demandeurs d’emploi à l’adresse maples.com/privacy (en anglais seulement) pour en savoir plus sur la manière dont nous gérons leurs renseignements personnels.

"Veuillez noter que la politique standard du Groupe Maples consiste à effectuer diverses vérifications des antécédents de tous les candidats à qui une offre d'emploi conditionnelle est faite. À l'exception des postes basés en République d'Irlande, les vérifications des antécédents comprendront une vérification du casier judiciaire lorsqu'une offre d'emploi conditionnelle est faite. Si vous avez un casier judiciaire, cela ne signifie pas que votre offre d'emploi sera automatiquement retirée. Le Groupe Maples prendra toutes les décisions relatives aux offres d'emploi au cas par cas et tiendra compte d'un certain nombre de facteurs, tels que le poste auquel vous postulez et la nature et les circonstances de l'infraction passée. Vous aurez la possibilité de discuter avec nous avant qu'une décision ne soit prise. De plus amples détails vous seront fournis au moment où une offre d'emploi conditionnelle vous sera faite."

Apply About employer

More about this job

Responsibilities

Coordinate incoming mail, calls, shared-mailbox inquiries, visitor access, and employee onboarding and offboarding. Support daily office operations, manage conference facilities and equipment or premises issues, and provide high-level customer service.

Requirements

Candidates need at least two years of relevant experience, exceptional written and verbal communication skills in English and French, and strong knowledge of Microsoft Office applications. The role also requires attention to detail, problem-solving and organizational skills, multitasking ability, high ethical standards, autonomy, and equivalent post-secondary education.

Skills

Verbal And Written Communication
English
French
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Attention To Detail
Problem-Solving
Organization
Multitasking
Customer Service
Mail Coordination
Telephone Reception
Onboarding And Offboarding
Conference Room Management

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Office Operations
Reception
Incoming Mail
Telephone Calls
Shared Mailboxes
Visitor Management
Security Support
Building Access Cards
Onboarding
Offboarding
Office Supplies
Equipment Support
Premises Support
Conference Room Management
Client Meetings
Customer Service
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
English
French
Problem-Solving
Multitasking

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