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food services manager

  • Kelowna, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Evaluate daily operations
  • Plan and organize daily operations
  • Organize and maintain inventory
  • Provide customer service
  • Develop and implement marketing strategies
  • Determine merchandise and services to be sold
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Plan budgets and monitor revenues and expenses
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Recruit, hire and supervise staff and/or volunteers
  • Direct and control daily operations

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

  • Participates in a government or community program or initiative that supports persons with disabilities
  • Offers mentorship, coaching and/or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and/or refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Does not require Canadian work experience

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Indigenous people

  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers

Supports for visible minorities

  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
More about this job

Responsibilities

Evaluate, plan, organize, and direct daily operations, including inventory, customer service, merchandise selection, and marketing. Manage staff and budgets, monitor revenues and expenses, assess market trends, and resolve customer or supply issues.

Requirements

Requires a secondary school graduation certificate or equivalent experience. Requires 2 to less than 3 years of experience; the role is on-site.

Skills

  • Daily Operations Management
  • Inventory Management
  • Customer Service
  • Marketing Strategy
  • Merchandise Planning
  • Staff Management
  • Market Research
  • Budgeting
  • Revenue and Expense Monitoring
  • Complaint Resolution
  • Recruitment and Hiring
  • Supply Shortage Management

Visa sponsorship

Not detected in the job text

Categories

  • Food & Beverage
  • Hospitality
  • Management & Leadership
  • Customer Service & Support
  • Marketing

Keywords

  • Food Services Management
  • Restaurant Operations
  • Daily Operations
  • Inventory Management
  • Customer Service
  • Marketing Strategies
  • Merchandise Selection
  • Staff Supervision
  • Market Research
  • Consumer Demand
  • Sales Volumes
  • Competitor Analysis
  • Budget Planning
  • Revenue Monitoring
  • Expense Monitoring
  • Complaint Resolution
  • Recruitment
  • Hiring
  • Supply Shortages
  • Inclusive Recruitment
  • Accessibility
  • Newcomer Support
  • Youth Employment
  • Indigenous Community Relations
  • Diversity and Cross-Cultural Training

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