Global Supply Chain & Logistics Lead

Designation - Global Supply Chain & Logistics Lead 

Location: Liberty Village, Toronto, ON

Job Type: Full Time / Permanent

Salary – 75K – 100K anually

Job Summary: The Global Supply Chain and Logistics Lead will take ownership of our product’s journey, from sourcing materials to ensuring it meets the customers demands. They will work extensively with the leadership team to create value, mitigate risk, and deliver a competitive advantage for Marcatus. With a primary focus on sourcing goods and materials to optimize market conditions and demand planning

General Accountabilities

• Work with Marcatus QED management team to develop company’s short and long-term goals, and plans/executes logistics strategy to enable the company to achieve those goals.
• Extraction of issues from voice of clients, find issues on site and warehouse and identification of the root cause.
• Negotiate prices with service providers for warehouse operations and deliveries while managing vendors to building up a win-win relationship.
• Maintaining Best in Class service to our clients.
• Drive continuous improvement within the Supply Chain function.
• Collaborate effectively with a team of cross-functional leadership challenged to manage the profitability of regional business.
• Coach and develop team members and lead initiatives.

Key Accountability – Manage Ocean Freight Business (40%)

• Optimize and stabilize global logistics situation by working with freight forwarder to deliver products/raw materials on time.
• Develop, establish and nurture relationships with shipping companies (i.e. Maersk).
• Develop strong SOPs for Marcatus QED – specific clients or for overall business.
• Risk analysis and mitigation.
• Evaluate the transit time and service quality for each lane from each production country, collecting congestion information to flexibly change shipping methods to achieve shortest lead time.
• Visualize shipping progress and make necessary changes for the business plan by collaborating with other departments.

Key Accountability – Analyze and Minimize Shipping Costs (40%).

• Working with Finance Lead, create and manage budgets, play a critical role in P&L reviews and strategic planning/forecasting.
• Manage total supply chain cost for region, striving to achieve lowest delivered cost of goods.
• Maintain and improve Logistics metrics (KPIs).
• Develop a reporting structure for logistics.
• Determine strategic initiatives to improve cost.
• Focus on effective and cost-efficient means for production planning and inventory control.
• Properly manage day to day budget forecasts.

Key Accountability – Provide agile support to the CEO/Leadership team (20%)

• Willing/able to jump into different projects to provide support and leadership.
• Lead/conduct in-depth analyses of existing business, prepare recommendations and implement solutions.
• Resolve exceptions to daily operations and maintain contingency plans for time sensitive operations (unscheduled absences, production issues, systems malfunctions, inventory exceptions, transport equipment issues).

Our ideal candidate:

• Entrepreneurial attitude – you take ownership of your wins and losses.
• Curiosity, sense of exploring to truly understand situations and people.
• Ability to execute and follow through a sales plan.
• Strong project and financial management skills.
• Exceptional communication and interpersonal skills to lead and collaborate with cross-functional / multicultural teams (operations, sales, product development, logistics, etc.).
• Proven ability to work within diverse/multicultural teams, and bridge cultural gaps.
• Skilful, tactful ability to find solutions, manage and negotiate with clients to identify opportunities, and achieve positive results for all..
• A keen interest in people, exceptional customer service skills and follow-through.
• Strong problem-solving and strategic planning skills.
• Proven ability in working within a dynamic, fast-paced environment with high ambiguity 

Desired Skills and Experiences

• Bachelor’s or Master’s degree in supply chain, logistics, economics, business, or similar field.
• 8+ years of working experience with supply chain operations and reforms while having a management perspective at retail companies and 3PL companies.
• 5+ years of experience with retail logistics, e-commerce logistics, warehousing and distribution.
• Strong business and financial acumen and solid supply chain background.
• Experience managing multiple cross-functional projects simultaneously.
• Strong negotiation and interpersonal skills, written and verbal communication skills.
• Advanced user of Microsoft Office Suite